Affiliate digital marketing

Job Description

This is a remote position.

About the Company:

Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.

Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.

Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.

If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!

We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.

Requirements

Responsibilities and Duties:

1. Manage growing support teams
2. Manage inbound calls, chats, ticketing system and emails.
3. Taking ownership of tickets, acknowledging them for confirmation to the customer.
4. Guide Customers with technical or non-technical problems
5. Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
6. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
7. Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
8. Commitment to documenting knowledge in the form of knowledge base tech notes and articles
9. Act as a liaison between the delivery team, customers and vendors.
10. Proactively work on building process improvements to enhance the customer experience.

Technical Knowledge and Skills:

1. BE degree in Information Technology, Computer Science, BCA, BCS or similar
2. Work experience in technical support, IT support, or as a technical engineer is a plus
3. Aptitude for problem-solving
4. Excellent client-facing/customer service skills
5. Excellent written and verbal communication skills
6. Ability to focus and follow-through to the resolution of issues
7. Ability to diffuse tension and work the issue at hand

Basic knowledge of MySQL, Shell Scripts, etc is a plus

Benefits

What We Provide -

1.  Opportunity to improve & learn new things.
2.  Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
3.  Hell lot of stuff to innovate and learn at the same time
4.  Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
5.  Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.

Location: Pune (Remote)

PS: We're a small team, and your impact is going to be huge!

Job Description:

Job Title: Bench Sales Recruiter

Job Overview:

We are seeking an experienced Bench Sales Recruiter to join our team. The Bench Sales Recruiter will be responsible for identifying and engaging with potential candidates for our clients' open positions. The successful candidate will have a strong understanding of the IT staffing industry and proven experience in identifying and recruiting top talent for various job roles.

Key Responsibilities:

- Identify potential candidates through various sources, such as job portals, LinkedIn, networking events, and referrals.

- Engage with potential candidates to evaluate their skills, experience, and interest in open job positions.

- Build and maintain a pipeline of qualified candidates to meet the needs of our clients.

- Coordinate with the sales team to understand the client's staffing requirements and provide appropriate candidate recommendations.

- Negotiate compensation packages with candidates and finalize the hiring process.

Requirements:

- Proven experience as a Bench Sales Recruiter or similar role in the IT staffing industry.

- Strong knowledge of sourcing techniques and tools, such as job boards, LinkedIn, and networking events.

- Excellent communication and interpersonal skills to engage with potential candidates and build relationships.

- Ability to work in a fast-paced environment and manage multiple priorities.

- Understanding of legal and compliance requirements related to staffing and hiring practices.

- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

If you have a passion for identifying top talent and a proven track record in the IT staffing industry, we would love to hear from you. Please submit your resume and cover letter to [insert email address] to apply for this exciting opportunity as a Bench Sales Recruiter.

Industry

• Staffing & Recruiting

Employment Type

Full-time

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• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)   
• Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life - Responsible for long term relationship management with the patient.

Who we are

 Incorporated in 2010, Futran Solutions is a specialized provider of digital technology solutions focused on Data Analytics, Cloud, Automation and New Age App Development.

 We believe in simplicity and agility. Our ‘Make it Ez’ framework and accelerators enable our clients to realize business value faster through rapid development, intelligent automation and cloud adoption.

Futran is headquartered in Edison, New Jersey, and has a global delivery center in Hyderabad, India. With a strong belief in ‘Firgun’ philosophy, Futran is a leading supporter of many community services, especially uplifting young, deserving talent.

Specialties

• Futran specializes in digital with 100% of its revenue from digital solutions.
• With a startup culture and product mindset, Futran has always adopted agile and lean way of working
• Futran has a meritocratic, self-reliant, empowering culture that puts talent ahead of everything else, resulting into greater talent retention and productivity

 For more details visit our website: http://www.futransolutions.com/">www.futransolutions.com  

 Go to linkedin:  https://www.linkedin.com/company/futran/">https://www.linkedin.com/company/futran/  

• Development of custom objects, validation rules, workflows
• Development of Lightning components
• Meeting with project managers to determine CRM needs.
• Developing customized solutions within the Salesforce platform.
• Designing, coding, and implementing Salesforce applications.
• Creating timelines and development goals.
• Good experience in developing components by integrating API from external applications
• Good knowledge in SSO/oAuth integration
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Maintaining the security and integrity of the application software.

• Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
• Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
• Liaising with Advocates for handling of legal issues.
• Liaising with other departments within the Company for day to day work.
• Liaising with RTA, Auditors and other external agencies as and when needed.
• Handling of all Annual General Meeting related work including the preparation of Annual Report.