11+ Scribe Jobs in Bangalore (Bengaluru) | Scribe Job openings in Bangalore (Bengaluru)

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance metrics including response time, resolution rate, and customer satisfaction scores.

● Adhere to company policies, shift schedules, and quality standards.

Required Skills & Qualifications

● 0–3 years of experience in customer support (freshers can apply).

● Excellent verbal and written communication skills in English and Hindi.

● Strong problem-solving and listening skills.

● Ability to handle high-pressure situations and maintain professionalism.

● Familiarity with CRM software and ticketing tools is a plus.

● Willingness to work in rotational shifts and week-offs.

• Strong Product Designer profile, with a focus on UX works
• Mandatory (Experience 1) – Minimum 4+ YOE in end-to-end Product Design for B2B SaaS products
• Mandatory (Experience 2) – Must have 1+ YOE in a small / mid-sized product startup
• Mandatory (Experience 3) – Must have strong UX works, including User Research, Personas, User Journey and Work-flows
• Mandatory (Portfolio) - Must have detailed Product Design case studies, including UX-focused works like User Research, Personas, Work-Flows, User Journery etc (B2B SaaS Products preferred)
• Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

ORAI is a Global Conversational AI Platform to build 1:1 instant conversations with customers over text, Voice, and Messenger apps. ORAI is a result of highly experienced and driven experts who understand AI, ML, Design Thinking, and Robotics.

We Experience the future of customer interaction with our AI Chatbot featuring conversational machine learning—providing intelligent, natural language conversations, personalized user experiences, and continuous improvement in understanding and responding to user queries, all tailored to enhance customer engagement and satisfaction.

We Are introducing our cutting-edge AI Chatbot—an advanced virtual assistant designed to provide instant customer support, personalized interactions, and streamlined workflows. With natural language processing, multichannel integration, and scalable capabilities, our AI Chatbot revolutionizes user engagement, offering data-driven insights and boosting overall operational efficiency for businesses of all sizes.

Position: Sales Executive/BDE

Location: Bangalore

Type: Full-time

Requirements:

● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B SAAS preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the BANT/MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Key Responsibilities:

● Prospecting: As an SDR you will be responsible for identifying and qualifying high-potential customers via cold calling, networking, and e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline.

● Lead Generation and Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision.

● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions.

● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance.

● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with AI and audio technologies around audio detection, speech-to-text, interpretation, and sentiment analysis.  

You will be responsible for:

Developing audio algorithms to detect key moments within popular online games, such as:

Streamer speaking, shouting, etc.

Gunfire, explosions, and other in-game audio events

Speech-to-text and sentiment analysis of the streamer’s narration

Leveraging baseline technologies such as TensorFlow and others -- and building models on top of them

Building neural network architectures for audio analysis as it pertains to popular games

Specifying exact requirements for training data sets, and working with analysts to create the data sets

Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment

Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation

You should have the following qualities:

Solid understanding of AI frameworks and algorithms, especially pertaining to audio analysis, speech-to-text, sentiment analysis, and natural language processing

Experience using Python, TensorFlow and other AI tools

Demonstrated understanding of various algorithms for audio analysis, such as CNNs, LSTM for natural language processing, and others

Nice to have: some familiarity with AI-based audio analysis including sentiment analysis

Familiarity with AWS environments

Excited about working in a fast-changing startup environment

Willingness to learn rapidly on the job, try different things, and deliver results

Ideally a gamer or someone interested in watching gaming content online

Skills:

Machine Learning, Audio Analysis, Sentiment Analysis, Speech-To-Text, Natural Language Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python

Work Experience:  2 years to 10 years

About Sizzle

Sizzle is building AI to automate gaming highlights, directly from Twitch and YouTube videos. Presently, there are over 700 million fans around the world that watch gaming videos on Twitch and YouTube. Sizzle is creating a new highlights experience for these fans, so they can catch up on their favorite streamers and esports leagues. Sizzle is available at http://www.sizzle.gg">www.sizzle.gg. 

Job Title: Product Manager

Job Description

Bachelor or master’s degree in computer science or equivalent experience.
Worked as Product Owner before and took responsibility for a product or project delivery.
Well-versed with data warehouse modernization to Big Data and Cloud environments.
Good knowledge* of any of the Cloud (AWS/Azure/GCP) – Must Have
Practical experience with continuous integration and continuous delivery workflows.
Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail.
Good communication skills
Experience in working within a distributed agile team
Experience in handling migration projects – Good to Have
 

*Data Ingestion, Processing, and Orchestration knowledge

Roles & Responsibilities

Responsible for coming up with innovative and novel ideas for the product.
Define product releases, features, and roadmap.
Collaborate with product teams on defining product objectives, including creating a product roadmap, delivery, market research, customer feedback, and stakeholder inputs.
Work with the Engineering teams to communicate release goals and be a part of the product lifecycle. Work closely with the UX and UI team to create the best user experience for the end customer.
Work with the Marketing team to define GTM activities.
Interface with Sales & Customer teams to identify customer needs and product gaps
Market and competition analysis activities.
Participate in the Agile ceremonies with the team, define epics, user stories, acceptance criteria
Ensure product usability from the end-user perspective

Mandatory Skills

Product Management, DWH, Big Data

Tailor and Circus is a progressive and unisex underwear brand in the Indian apparel space, at the forefront of E-commerce and product innovation. We have created India's most comfortable and responsible piece of underwear, offering the highest quality and selling direct-to-consumer. As a brand, we are India's first inclusive and body-positive underwear company. This has been part of the company's DNA since the inception, all our models and influencers who represent the brand are real people having real bodies.

Tailor and Circus is looking to hire suitable candidates for the Product Manager role who will handle user-facing product experience (website) and is very data-driven. The role will be based either in Bangalore or Coimbatore.

Roles and Responsibilities:

• You will be focused on building consumer-facing applications for the Tailor and Circus website.
• You will be responsible for conceptualizing and building user experience across the website and other customer touchpoints.
• Define and manage all critical user journeys and conversion funnels across website and other customer touchpoints.
• You will be responsible for launch and change management of features going live on apps/website.
• You will work closely with PMs responsible for all key business areas (Marketing, Design and Tech) to create a simple and delightful experience for our users.
• You will have a high degree of responsibility and ownership.
• You will drive the strategy, roadmap, execution, and growth of a product area.
• You will work closely with other product managers, engineers, designers, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics and more.) to deliver high-quality products.

Apply If you:

• Minimum of 1-2 Years of Experience in Product & Marketing Management
• Can showcase your user-facing products experiences
• Have very high customer obsession
• Are a highly data-oriented person and have skills to analyze data using SQL
• Have an understanding of funnels, sprint & agile ways of working, PRDs & wireframes
• Have empathy towards users and colleagues, are creative and excited by ideating/ building new product features and functionalities.

About First Principles

We are a Tech Holding Company and our portfolio companies generate millions in revenue. What is unique about FirstPrinciples is that most of our companies remain controlled and majority owned by First Principles and its team members rather than by external investors. We are proud that our design team builds world class products from India. https://firstprinciples.io/">https://firstprinciples.io/

About this Role
We are looking for an experienced UI designer to design functional and appealing web and mobile app designs, focus on user-centric products and experiences. The ideal candidate will have experience working in agile teams, with developers, UX designers, and copywriters.
You will be able to make deliberate design decisions and to translate any given user-experience journey into a smooth and intuitive interaction.

You will be responsible for:

• Creating User Interface Design, components, wireframes, prototypes, and effectively communicate your interaction ideas in all design contexts.
• Continually keeping yourself and your design team updated with the latest changes in industry’s standards.
• Following material design and design system principles.
• Focussing on design contexts, consistency, usability, brand personality, and conversational design.
• Following standard of quality design, communicate with stackholders, manage time and tasks, create original and own design.

• 3 years of experience in user interface and graphic design
• Hands-on experience creating wireframes, prototypes, logo and branding design, user interface design, visual illustrations, infographics, flyers/newsletters, and components design.
• Knowledge of gif animation, UI style guidelines, branding design
  Good understanding of design visualization i.e. color theory, visual weight, typography, iconography, patterns, grid system, responsive design etc.
  Experience using tools such as Figma, Photoshop, Sketch, Illustrator, InVision, Aftereffects.
• Knowledge of responsive grid systems.
• Creative ideas with a problem-solving mindset and are open to receiving objective criticism and improving upon it.
• Excellent communication with internal & external stakeholders