Solutions Engineer

Full Stack Support Engineer

Node.js, React & Production Application Support

📍 Remote | Full-time | Night Shift | 3+ Years

About the Role

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Full Stack Support Engineer who will own day-to-day application support for a live customer product built on Node.js and React, working a fixed night shift aligned to North American business hours.

The mandatory requirements for this role are prior professional experience working a night shift, and the willingness to continue working a permanent night shift, Monday through Friday, approximately 7:00 PM to 4:30 AM IST, with on-call support coverage on weekends.

The role is fully remote.

The work is hands-on across the stack: triaging issues from monitoring alerts and customer tickets, performing root cause analysis, shipping bug fixes, applying minor framework and library updates, and communicating with the customer directly during the shift.

When there is no active support work, the engineer will contribute to other development projects within the company, so consistent productive output across the shift is expected.

Responsibilities:

Incident Response and SLA Adherence

Acknowledge and act on alerts and customer-raised tickets within the SLA window.

Critical incidents require response within 1 hour and best-effort resolution within 2 to 4 hours.

P1 issues require response within 2 to 4 hours and resolution within 1 business day.

P2 and P3 issues follow the documented SLA matrix.

Bug Fixes and Production Support

Investigate and resolve defects in previously built functionality across the customer-facing portal, internal portal, backend services, and third-party integrations.

Write clean fixes with appropriate tests and documentation.

Monitoring and Proactive Triage

Operate the application and infrastructure monitoring stack.

Investigate anomalies before they become incidents.

Tune alerts to reduce noise and improve signal.

Customer Communication During the Shift

Communicate directly with the customer in English during incidents and routine support, in writing and on calls.

Set clear expectations on status, root cause, and timeline.

Close the loop after resolution.

Minor Framework and Dependency Updates

Apply minor version upgrades to operating systems, frameworks, and libraries to maintain compatibility and security.

Test rigorously before promoting to production.

Hands-On Development Across the Stack

Work in the existing Node.js (Express, NestJS) backend and React frontend codebase.

Make focused changes that respect the existing architecture and patterns.

Contribution to Other Development Projects

When the support workload is light, contribute to other active development projects within Unico Connect.

Pick up well-scoped tasks, ship them to the team’s quality standard, and remain available to drop back into support work as soon as it is needed.

Root Cause Analysis and Write-Ups

For every meaningful incident, document the cause, the fix, the customer impact, and any follow-up actions to prevent recurrence.

Weekend On-Call Coverage

Provide on-call support coverage on weekends.

Respond to alerts and customer tickets within the defined SLA window.

AI-Assisted Support Workflows

Use Claude, Cursor, and similar tools day to day for triage, log analysis, code reading, and patch drafting.

Apply judgment on when to trust AI-generated output and when to verify.

Handover Discipline

Maintain clean shift handover notes for the day-shift team.

Track open issues, in-progress investigations, and customer commitments so nothing drops between shifts.

Requirements:

Prior Professional Night-Shift Experience (Mandatory)

Candidates must have worked a permanent night shift in a prior professional role for a meaningful period of time.

Adjacent late-evening shifts or occasional on-call do not qualify.

Willingness to Work a Permanent Night Shift Aligned to North American Business Hours, with On-Call Support Coverage on Weekends (Mandatory)

The shift is Monday to Friday, approximately 7:00 PM to 4:30 AM IST.

Candidates who cannot commit to night-shift hours on an ongoing basis should not apply.

3+ Years of Professional Full Stack Engineering Experience

With hands-on production work in both Node.js and React.

Strong JavaScript and TypeScript Proficiency

With React on the frontend and Node.js (Express, NestJS) on the backend.

API design experience with REST.

Comfortable reading and modifying an existing production codebase without breaking adjacent functionality.

Production Debugging and Incident Response Instincts

Ability to read logs, traces, and metrics to isolate a problem quickly.

Comfort triaging across application code, database queries, third-party API failures, and infrastructure.

Working Experience with Relational Databases

(PostgreSQL or MySQL), including reading and writing SQL, basic schema understanding, and the ability to investigate data-related incidents.

Familiarity with Cloud Infrastructure

On AWS, GCP, or Azure, at the level of reading logs, restarting services, deploying through CI/CD pipelines, and basic operational tasks.

Working Knowledge of Git, CI/CD Pipelines, and Monitoring Tools

At least one monitoring or observability tool (Datadog, New Relic, Sentry, CloudWatch, Grafana, or equivalent).

Strong Written and Spoken English Communication

This role involves direct customer interaction during the shift.

Calm, clear, professional communication in writing and on calls is non-negotiable.

Bachelor’s Degree

Bachelor’s degree in Computer Science, Information Technology, or a related engineering discipline.

Exceptional candidates with demonstrable production experience and strong portfolios may be considered without a formal degree.

Alertness, Judgment, and Ownership Mindset

Night-shift support work demands self-direction, attention to detail under low-supervision conditions, and the discipline to follow process when fatigued.

Nice to Have

• Prior experience in application support, AMC, or managed services engagements
• On-call experience with documented SLAs
• Experience with feature flag tools, error tracking platforms, or APM dashboards
• Exposure to AI-assisted development tools in a support context

Job Description: Business Development executive

Designation: - Business Development Executive

Experience: - 1-2 Years

Qualification - MBA

Location:-Mumbai, Delhi, Jaipur, Lucknow

No Remote:-(Onsite Only)

CTC: - 4-5 LPA

Timing – 10:30AM to 7:30PM

About the Role

As a Business Development Executive, you will play a critical role in identifying new opportunities, generating leads, and driving revenue growth. You will connect with clients, promote our services, and collaborate with internal teams to deliver impactful solutions.

Key Responsibilities

Lead Generation & Prospecting

• Identify and connect with potential clients through market research, cold calling, networking, and outreach.
• Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.

Client Engagement & Relationship Management

• Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.
• Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

• Achieve business targets by converting leads into long-term clients.
• Coordinate with internal teams to create proposals, quotations, and strategic sales plans.

Market Research & Analysis

• Conduct market research to understand industry trends, competitor activities, and client needs.
• Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

• Develop and nurture long-term relationships with clients to ensure repeat business.
• Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.

Campaign Planning Support

• Collaborate with internal teams to develop customized proposals and marketing strategies.
• Assist in executing BTL campaigns, digital initiatives, and events to drive client success.

Reporting & CRM Management

• Maintain accurate client and sales data in CRM tools.
• Provide regular updates on leads, opportunities, and sales performance to the leadership team.

What We’re Looking For

• 1-2 years of experience in business development, sales, or client acquisition.
• Strong understanding of branding and brand solution, BTL activations, events, and digital marketing solutions.
• Excellent communication, negotiation, and presentation skills.
• Proven ability to prospect, generate leads, and close deals.
• Familiarity with CRM tools and Microsoft Office Suite.
• Self-motivated with a results-driven mindset and a passion for achieving targets.

Why Join Us?

• Competitive salary with performance-driven incentives.
• Opportunity to work on diverse, high-impact projects with leading brands.
• A collaborative and growth-focused work environment.
• Exposure to the brand solutions, BTL, Marketing technology solutions, events, and digital marketing landscape.
• Fast-track career growth for high-performing individuals.

Edtech sales

6 working days

10AM to 7PM

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound coldcalls and

emails

• Responsible for student admission and achieve their targets

• Understand customer needs / requirements and pitch a suitable program

• Close sales and achieve quarterly quotas

• Counselling, Interacting with students and Parents.

• Support students one on one in their selection of course, application process andmeeting

application deadlines.

• Should be able to assist students in obtaining the necessary documentation neededfor the

application process.

• Provide students, parents, and guardians with information regarding admissions

requirements and processes, enrolment process or other procedures.

• Coordinate systematic and efficient handling of applications and communicationswith

parents of student applicants.

Our client is looking for a result driven Influencer Marketing Manager with strong exposure to influencers to manage performance-focused global campaigns across India, Middle East, and South East Asia.

Key Responsibilities:

• Identify, shortlist, onboard, and manage finance/crypto/fintech influencers & KOLs
• Source influencers via Instagram, YouTube, and Telegram
• Evaluate creators based on engagement, audience quality, geography, and past collaborations
• Negotiate commercials, deliverables, timelines, and performance expectations
• Execute campaigns (reels, stories, YouTube videos, live sessions, Telegram posts)
• Manage content calendars, tracking links, creatives, and timely deliveries
• Build long-term relationships with high-performing influencers
• Act as the main point of contact and handle coordination/conflict resolution
• Track performance (views, engagement, clicks, conversions, ROI) and optimize campaigns
• Stay updated with influencer, crypto, trading, and Web3 trends
• Ensure influencer content complies with platform policies and financial ad guidelines

Requirements:

• Proven influencer marketing experience
• Strong communication and negotiation skills
• Hands-on experience with Instagram, YouTube, Telegram
• Ability to manage multiple influencers and campaigns
• Comfortable working with global creators
• Performance-driven mindset focused on ROI & KPIs

Good to Have:

• Experience with crypto exchanges, Web3 startups, fintech or trading brands
• Existing network of finance/trading influencers
• Knowledge of influencer tracking tools

At least 3 years' experience as a Node.js developer.

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in MongoDB and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

Position : QA/Test engineer -Cypress

Location:Hyderabad/bangalore/pune

Experience: 5+

Mode: Hybrid

Job Description:

• looking for someone to be responsible for the quality of the product, which would include both manual and automated testing of our web and mobile products.
•  Experience using Javascript/Typescript test frameworks is recommended. 
• Experience with load/performance testing is definitely a plus, but we would also take someone with only functional testing experience
• Should have experience in Mobile testing
• Should have real time experience in Downloading/Installing a new Build and test Latest version of the game
• Functional testing
• Automation Selenium with Java
• Postman API Testing and RestAssured API Automation
• Agile Methodology

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 is looking for Software Engineer II with in-depth experience in high scale distributed systems. You will participate in the design and implementation of of our Edge Computing platform that is used to deploy global, scalable and secure applications. Your work includes, but not limited to, Research, design and build highly reliable, available and scalable platforms, API definition, implementation, deployment, operational management, and debugging.

Responsibilities:

• Deliver solutions that will help create, deploy and manage the service components of the platform
• Investigate various open source and close source technologies, components, libraries, tools etc. and help build a highly available, highly scalable and easily manageable system
• Take ownership of software components and   deliver   a   complete   product   satisfying   functional, scale, performance   and manageability requirements.
• Hands-on   coding   in   multiple   languages   while   considering   performance,  scalability, maintainability, and flexibility
• Understanding and exposure to design patterns and coding practices especially as applied to microservices architectures and API design, implementation and management
• Experience in Cloud native providers like MS Azure or AWS or Google Cloud or any major Cloud vendors in the market and their services
• Independently investigate, present options, review and implement completely new functionality
• You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring continued functionality.
• Perform code reviews, set coding practices and guidelines within the team
• Ability to implement all phases of a development cycle for a software product from understanding requirements, going through design, development and deploy phases
• Work with geographically distributed teams

Minimum Qualifications:

• Knowledge and experience in highly distributed software systems, ability to understand the nuances and solve problems related to scale, performance and resiliency of such a system
• Experience in programming languages: Golang, Java, Python any objected oriented high level proprietary or open source language with strong programming constructs.
• Good understanding of programming fundamentals & their application to highly scalable web-based systems
• Experience in developing polyglot software using service definition language and framework like gRPC, Thrift, Google Protocol Buffers, OpenAPI etc.
• Must have hands on SQL or No SQL technologies.
• Experience working on CICD methodology and Git based workflow
• Experience in Docker technologies including experience in optimizing Docker image and managing Docker image lifecycle. Experience in orchestration systems like Kubernetes and container technologies like Docker, rkt is a plus
• Excellent written and verbal communication skills
• Strong interpersonal, team building, and mentoring skills
• BS/MS degree in Computer Science or equivalent with 3+ years of software development experience