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Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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If you're an experienced back-end developer with experience using serverless architecture (AWS Lambda, DynamoDB) and microservices, this could be the ideal job for you!

You'll be at a senior position, developing & maintaining microservices, business logic, and optimization/maintenance of the global database(s) to ensure a high performance & responsiveness to requests from the front-end.

Language:

Node.js/Tyepscript

Resposibilities:

Building stable, testable, and reusable code libraries for future use.

Write & maintain REST APIs for front-end consumption.

Managing deployments, code pushes (CI/CD pipelines).

Ongoing optimization of backend applications for maximum speed and scalability.

Implementation of security and data protection.

Design and implementation of data storage solutions.

Ideal Candidate:

At least 3-4+ years of server-side programming experience.

Solid experience working with NoSQL databases & microservices architecture.

Solid experience with version control (we use Github).

Decent experience with serverless architecture, code deployment and cloud platforms like AWS.

GOOD TO HAVE: Any experience working with fintech projects.

Description

Zycus is looking for a Meanstack/Mernstack Developer, who is motivated to combine the art of design with the art of programming. Responsibilities include implementing visual elements and their behavior with user interactions.. You will also be playing an active role on front end as well as backend development, and defining how the application looks and functions. We are looking for candidates with strong experience in MongoDB, Express.js, Angular, Node.js, Javascript, HTML, CSS, Jquery, Ajax. If you are a Mean Stack or full stack developer with a strong technical experience, then you could be the best fit for the role!

Roles & Responsibilities

· Creating Apps by working on all layers of architecture Understanding the flow of code and how it interacts with different components.

· Creating technical design documents by understanding requirements, and product objectives.

· Writing effective Unit tests

· Good analytical skills and innovative mind.

· Source code management.

· Excellent communication skills.

Requirements

· Total experience of 5 - 8 years

· Experience on Mean Stack/Mernstack (MongoDB, Express.js, Angular, Node.js)

· Strong understanding of JavaScript, object-oriented JS, its quirks, and workarounds·

· Strong hands on experience in JavaScript· Strong proficiency with JavaScript or CoffeeScript depending on your technology stack.·

· Good understanding of server-side CSS preprocessors such as Stylus, Less·

· Basic understanding of web markup, including HTML5 and CSS3· Good understanding of asynchronous request handling, partial page updates, JQuery, and AJAX·

· Proficient understanding of cross-browser compatibility issues and ways to work around such issues· Familiarity with JavaScript module loaders, such as Require.js and AMD·

· Proficient understanding of code versioning tools, such as SVN· Good understanding of browser rendering behaviour and performance

· Key Programming Skills: MEAN stack, full stack, Angular, Java, HTML/CSS, Javascript, Bootstrap.

· Experience working with Rest based APIs

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

                                   Front end (vue.js Developer)

Newscape Consulting LLP,

We are an IT company with tremendous growth opportunities in Healthcare, Solutions, Cloud, Product Engineering, ADM Services and consulting, and others. We have offices in the US (Somerset, NJ) and India (Baner, Pune) We are a 4+ years old organization with 100+ employees from diverse cultures and experiences which gives us all unique experiences altogether.

For more details: http://newscapeconsulting.com/" target="_blank">newscapeconsulting.com

Required Details:-

Required skillset – JavaScript, HTML & CSS

Restful ApI vue.js

Experience Range – 8+ yrs

Notice Period – Immediate to max 30 days

Location – Pune Baner Hybrid

Job Description:-

Looking for an expert JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.

Responsibility:

• Developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and Vue.js space
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills:-

• Highly proficient with the JavaScript language and its modern ES6+ syntax and features
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router
• Good understanding of HTML5 and CSS3
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest
• Proficiency with modern development tools, like Babel, Webpack, and Git
• Experience with consuming RESTful APIs

Hi

Job Description: Web Developer – Design Qandy

About the Company

Our Client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

What would you be required to do?

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks
• Design performance gauging, building robust APIs to support mobile and desktop clients
• Manage and optimize scalable distributed systems on the cloud
• Optimization of web applications for performance and scalability
• Develop automated tests to ensure business needs are met and allow for regression testing
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use

What skills we are looking for?

• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
• Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
• Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

Who qualifies?

• PHP Laravel Framework, PHP Design Patterns.
• Proficient in MySQL, PostgreSQL, MongoDB
• APIs, REST API, SOAP API, API Security, Open APIs
• Push Notifications, Laravel Events, Queue, Observers
• Excellent foundation in computer science, algorithms, and web design
• Experience writing highly secure web applications
• Experience with core AWS web-enabling technologies
• Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas
• Experience designing RESTful APIs, specifically for mobile apps
• Computer science degree or equivalent experience
• Experience leading a team
• 2+ Years’ experience in back-end development.

Hello Greetings!!!

We are looking for "IOS Developer " for Goregaon (Mumbai)/ Lucknow location.

Experience: 3-7 Years

Notice Period: up to 30 days

Location: Goregaon (Mumbai)/ Lucknow

Responsibilities and Deliverables:

• 3-7 Years of experience.
• Development experience in React Native, Objective C, Swift.
• Hands-on experience in COCOA Framework, XCode 3.1, Interface Builder, iOS SDK 3.0 and above.
• Good understanding of Native APP iOS design theme & guidelines for smartphone/tablets.
• Experience in calling web services integration (SOAP, REST, JSON, XML) & Basic client - Server architecture understanding.
• Knowledge of SQLite, Web Services, HTML5, CSS3, JavaScript and working experience in SQL
• Experience with third-party libraries and APIs like Facebook, Google+ etc.
• Good knowledge and experience on payment gateway.
• Experience in building and publishing apps in app stores.
• Should have good communication skills.

Please provide the following details:

• Present CTC
• Expected CTC
• Notice Period