Digital Marketing Internship

We are looking for an experienced and customer-oriented Air Ticketing & Travel Package Executive to join our travel agency in Ahmedabad. The ideal candidate will have 1 to 5 years of relevant experience in air ticketing and travel package operations and be passionate about delivering seamless travel solutions to clients.

Key Responsibilities:

• Manage the complete process of air ticket booking, cancellation, and re-issuance through airline portals and GDS systems.
• Coordinate with airlines and travel portals for routine operations and issue resolution.
• Design, promote, and sell travel and holiday packages tailored to client needs.
• Handle client inquiries, create travel itineraries, prepare quotations, booking confirmations, visa assistance, and other related formalities.
• Communicate and coordinate with hotels and travel service providers to confirm bookings.
• Maintain accurate records of all bookings, payments, and client interactions.
• Achieve monthly sales targets and contribute to team goals.
• Handle emergency changes and cancellations with professionalism and efficiency.
• Use computer and internet tools effectively for package creation and information sourcing.

Candidate Requirements:

• Hands-on experience with GDS systems (e.g., Amadeus, Galileo) and airline portals.
• Excellent communication, sales, and client relationship skills.
• Good computer proficiency and internet research capabilities.
• Knowledge of visa processing is an added advantage.
• Ability to work independently and handle multiple clients simultaneously.
• Must be available for full-time, on-site work in Ahmedabad from 10:00 AM to 7:00 PM
• Freshers also Apply

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Flutter Developer

Responsibilities :

Mobile app developers have a bunch of responsibilities. Flutter engineers also have a lot of tasks to conquer.

• Designing and developing apps
• Writing clean code
• Participating in development life-cycle
• Fixing bugs
• Investigating technologies to make the development faster
• Following new trends in development

Required Skills :

• Good knowledge of Git
• Understanding of Computer Science
• Understanding of software development life cycle
• Strong knowledge of different architecture approaches
• Experience with GoF patterns
• Knowledge of SQL
• Strong knowledge of networking
• Experience in programming languages for mobile development — Kotlin or Swift
• Knowledge of Dart programming language,
• Understanding of Flutter framework
• Experience in Android or iOS mobile development services

• Drive UI/UX & design aspects of the platform Innovate on UX to provide the best possible experience to the customer
• Convert UI design wireframes to functional UI (HTML/CSS/JS)
• Build high performant UI features
• Optimise existing features for better performance
• Build reusable code and libraries for future use
• Complete the assigned features with validations
• Should take end-to-end ownership and pride in building assigned features
• Collaborate across the teams to define, design, and ship new features
• Budget work and stick to the deadlines
• Requirements
  
  • 3+ years of experience as a front-end developer
  • At least one product built and published
  • Proven experience in building/or been a lead contributor in a tech set-up
  • Strong analytical and structural thinking skills
  • Passion to build beautiful, responsive and performant user experiences
  • Strong understanding and fundamentals in Javascript & JQuery
  • Proficient in React.js, material design concepts, UI/UX best practices and design standards
  • Willing to work on pure Javascript based projects as well as React.js based projects
  • Proficient understanding of cross-browser compatibility issues and their solutions.
  • Proficient in HTML5 CSS3
  • Proficient with CSS preprocessors LESS and SASS

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI to the company, should have great knowledge of how ads work, knowledge on landing pages. 

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description: we are looking for a skilled google ads executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company, and should have a piece of great knowledge of how ads work and having a great knowledge on landing pages. 

Roles and Responsibilities:

• Responsible for creating Successful Campaigns.
• Responsible for generating the ROI to the company. 
• Should have a piece of great knowledge of how ads work. 
• Great knowledge on landing pages. 
• Must know how google ads work (Algorithm) 

mandatory Skills:

•  Excellent communication skills
• Work report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

Requirement:

Position: MID Web Developer

Experience: Min 3yr

Relevant Experience in React , Redux, Javascript etc is mandatory

CTC: As per standards

Location: Bangalore

Industry: Retail / E-commerce 

Functional Area: IT Software - eCommerce, Internet Technologies 

Role Category: Programming & Design 

Role: Application Programmer

 Employment Type: Permanent Job, Full-Time 

Mid developer (New)

Knowledge in react JS, Javascript, HTML, CSS

Knowledge in React JS (Overview)

Fair understanding of redux and hooks

Coding Skills

Regards
sunitha
HR Executive