
Summary:
● We are seeking a highly motivated and experienced Cyber security
● Expert to join our team. You will be responsible
for safeguarding our IT infrastructure, data, and applications from cyber threats.
● You will have a deep understanding of server, endpoint, mail, and infrastructure security and possess strong incident response skills.
● Additionally, you will be well-versed in relevant regulations and how to navigate them during data breaches.
Responsibilities:
● Implement and maintain comprehensive security controls for servers, endpoints, mail, and infrastructure.
● Conduct regular vulnerability assessments and penetration testing.
● Monitor security logs and SIEM systems for suspicious activity.
● Investigate and respond to security incidents, including data breaches.
● Develop and implement incident response plans and procedures.
● Stay up-to-date on the latest cyber threats and vulnerabilities.
● Provide security awareness training to employees.
● Advise on and implement security best practices throughout the organization.
● Understand and comply with relevant data privacy and security regulations (e.g., HIPAA, GDPR, PCI DSS).
● Work collaboratively with IT, business units, and legal teams.

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The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.
Project/Process:
- Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
- Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
- Record all End user transactions in Remedy ticketing tool.
- Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
- Responsible for maintaining SLA/KPI‘s for self.
- Responsible for providing quality deliverables and enhancing customer satisfaction
- Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
- Contribution to knowledge management by updating/creating the knowledge articles
- Adherence to security and compliance requirements
- Adherence to communication etiquettes
- Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
- Contribute to and participate proactively in knowledge sharing sessions
- Contribute to Continuous Improvement and Innovation plans (CII)
- Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
- Notify SME’s/Shift Leads in case of any challenges in the process.
- Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
- Notify the lead immediately in case of complaints and escalations
- Participate in Shift Huddles on daily basis and discuss technical/Process updates.
About jhana
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence.
Job Description:
jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.
Responsibilities
Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:
- Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
- Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
- Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
- Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
- Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
- Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
- Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
- Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
- Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.
Skills & Experience
- Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
- Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
- Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
- Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
- Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
- Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
- Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
- Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
- Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.
Additional Requirements
- Willingness to travel frequently for client meetings and events.
- Strong adaptability to a fast-paced, evolving startup environment.
- Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
What We Offer
- Best-in class salary, benefits and performance-based incentives.
- High-impact role with growth opportunities to build and scale the sales function.
- A dynamic, inclusive, and mission-driven work environment.
Job Description
Our Business Development Executives are responsible for delivering services to clients in the areas relating to business registrations, tax services, and corporate filings. Executives must be capable of engaging with clients on a range of mediums such as phone, email, live chat, and other internet-based communications channels.
A Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization.
Key Skills
- Comprehensive Computer Skills
- Ability to converse with clients over the Phone, email
- Ability to manage and work with multiple clients
- Positive attitude
- Punctual work ethics
- Ability to learn quickly
- Attitude to go beyond job responsibilities to ensure client satisfaction
- Experience working with CRM and Project management tools
- Languages – Proficiency in Hindi and English is mandatory
Job Responsibilities
- Handle customer requests over the phone and email on a daily basis
- Respond to custom requests
• Working alongside managers and clients to agree their IT requirements.
• Identifying the hardware and software requirements in the organization.
• Explaining plans agreed with managers todesigners and developers
• Organising the workloads of the technical teams in the most efficient way
• Monitoring progress of the project and ensuring it's completed on time
• Reporting progress back to managers and clients
• Carrying out some of the technical work, depending on the level of
seniority
• Checking IT systems work as intended
• Advising and suggesting future IT developments to managers or clients.
Soft Skills Required:
• Anticipating and solving problems - a key part of the role is seeing where problems might arise during an IT project and finding solutions before, they go 'live' and disrupt the organisation.
• Communication skills - Need to be adept at listening to, understanding and explaining concepts to both managerial and technical colleagues.
• Dealing with pressure - technical architects have a lot of responsibility and he/she have to be able to deliver results in high-pressure circumstances.
• Prioritisation and time management - IT projects often have
tight deadlines and missing them can have significant consequences for the organisation or client.
• Relationship-building - it's important to develop trust and understanding between the technical teams and managers or clients to ensure a project runs smoothly
Job Description
5 days working
Experience: 2 to 8 years
Shift: Night Shift (7 PM - 4 AM)
CTC – Case to case
Notice Period: Immediate - 15 Days
Perks and Benefits
Health insurance cover
Benefits of coming #onsite: -
1). Free Cab facility
2). Free Meals
3). Work from office
Responsibilities:
Responsible for sourcing the right candidate profiles through various job portals like LinkedIn Dice, Monster, Career Builder, etc.
Thoroughly assessing candidate’s basis skills and experience, area of interest, geographic location in US and visa types
Ensure meeting daily/monthly target of submitting quality candidates for open job requirements released by clients
Completing a thorough analysis of candidate’s commitment and background check before submission
Getting updated resume from the candidate and formatting it according to clients need
Arranging interviews for shortlisted candidates and following up on real-time basis till feedback is received from client
Completing appropriate paperwork before onboarding the candidate
Sending daily activity of submittals and interview updates to the account manager
Desired Candidate Profile
Fluent communication skills: This role requires daily coordination with team leads, sales account managers and candidates residing on-site in the US over calls and therefore, fluency in English is mandatory
The candidate must be willing to work in the night shift
Basic knowledge of the IT domain
A positive attitude and a willingness to learn
Android Developer JD @Tailwebs
We are looking for an Android Developer who possesses a passion for pushing
mobile technologies to the limits and will work with our team of talented engineers
to design and build the next generation of our mobile applications.
Responsibilities:
-
Design, develop, modify, and implement mobile applications using Android.
-
Implement creative and usable user interfaces.
-
Collaborate with cross-functional teams to define, design, and ship new features
-
Work on bug fixing and improving application performance.
-
Continuously discover, evaluate, and implement new technologies to maximize development
efficiency.
Required Technical Skills:
-
Object-Oriented Programming Skills
-
Strong in Core Java, and Android SDK implementation & good knowledge on Web Services,
Web APIs & JSON- Kotlin
-
Strong debugging & troubleshooting skills.
-
Good understanding of Android frameworks like Activity Manager, Resource Manager, Location
Manager, and Notification Manager
-
1 to 3 years, fresher’s with proven development skills considered.
Job Type: Full-time
Salary offered: INR 250,000 – INR 600,000
You are a great fit for this role if you relate deeply with the following expectations:
1. You have 1+ year of prior experience working with an edtech startup.
2. You should be someone who has a curious, analytical and data driven mindset. Someone who is a learning machine and thinks from first principles.
3. You are someone who deeply enjoys working on digital marketing, both from strategic as well as tactical perspective, with a result-obsessed approach.
4. You should have 3+ years of full-stack digital marketing experience across all verticals including Paid Social Media, PPC, SEO, Email Marketing, CRO, Web Analytics. (please note that this means you should have an expertise in each of these channels)
5. You have great copywriting and written communication skills, which you execute with a customer-obsessed mindset.
6. You have a clear history of delivering amazing digital marketing results for your organizations/clients in terms of brand awareness, traffic, leads, customer acquisition & retention in a cost-effective & time-efficient manner.
7. You have developed your own unique and unconventional growth hacks from your experience.
8. You have good experience working on tools like Ahrefs/Semrush, Wordpress, Mailchimp, Google Analytics, OptinMonster, Hotjar, CRO tools, OneSignal etc.
9. You have a deep understanding of digital user journeys and optimized customer funnels.
10. You should be from a Tier 1 Engineering/MBA college in India. (preferred, but not mandatory)
JD for Performance Marketing
- As the Performance Marketing Manager, you will manage high quality acquisition programs, campaigns, and activities across the mobile games.
- Additionally, ensure that projects within the marketing department are delivered in a timely manner and that they are always in line with the business's guidelines, quality standards, and objectives
Roles & Responsibilities:
- Define, identify, launch and drive critical strategic media campaigns for customer acquisition, engagement and retention
- Lead efforts on sophisticated quantitative analysis and translate data into actionable insights. Be willing and able to adjust marketing spend on the fly for best results.
- Lead KPI development and tracking across all performance marketing related functions, measuring campaign and digital spend performance across all channels
- Constantly tracking metrics like funnel conversion rates, bounce and exit rates and identifying reasons for the same - contributing valuable insights to product - Evaluating customer research, market conditions and competitor data
- Improving the usability, design, content and landing page effectiveness
- Stay up-to-date on latest developments in the Global digital media industry and experiment with new creative ideas.
- Must be proactive, resourceful, and demonstrate intellectual curiosity to anticipate business needs.
What we are looking for:
- We love if you have the hunger to learn, passion to perform and carry the following skills:
- Experience of managing tech businesses - SEO, Social media, affiliate/mobile, email/SMS marketing (including build and design) and agency handling
- Strong track record of building organic and social traffic through high quality content
- Strong operations experience in managing teams and delivering on targets set
- Excellent understanding of analytics tools including Google analytics, Heap, KISS metrics, Flurry, AWR Cloud, Buzz Sumo and Web Trends











