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Job Title : Application Developer – SAP ABAP HANA

Location : Noida

Experience : 5+ Years

Job Description :

We are seeking an experienced SAP ABAP Developer with strong expertise in HANA and APO modules. The ideal candidate should have at least 5 years of relevant experience in ABAP development and should be comfortable working on-site from Day 1.

Mandatory Skills : SAP ABAP, HANA, and APO experience.

Key Requirements :

• 5+ years of experience in SAP ABAP development.
• Hands-on experience with SAP HANA and APO (Advanced Planning & Optimization).
• Strong understanding of ABAP coding standards and performance tuning.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.

You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR interactions.
• Maintain quick First Response Time (FRT) for chat and email tickets.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction

• Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
• Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
• Ensure customers clearly understand the resolution before closing tickets.
• Provide complete and accurate support to ensure issues are fully resolved.

3. Ownership & Accountability

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
• Proactively follow up on pending cases and ensure closure within the defined SLA.
• Escalate issues only when necessary, providing complete context and documentation.

4. Revenue Signals, Cross-Sell & Proactiveness

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on the customer’s needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely CRM updates for all tickets and customer interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Requirements ( Skills & Competencies )

Must-Have Skills

• Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
• Strong customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chats, and tickets simultaneously.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts and weekends as per business requirements.

Good-to-Have Skills

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support environments.
• Basic understanding of CRM platforms or cloud communication tools.

Behavioural Expectations

• Ownership-driven: Takes responsibility and ensures problems are resolved completely.
• Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
• Comfortable working with targets, SLAs, and performance scorecards.
• Open to feedback, coaching, and continuous improvement.

Strong team player who collaborates well with Team Leads and Account Managers.

About the Role 

We are looking for a Senior DevOps Engineer to lead the design, automation, and scaling of our hybrid cloud infrastructure spanning public cloud and private/on-premises environments. You will partner closely with software engineering, security, and product teams to build reliable, secure, and high-performance systems that support rapid product delivery. This is a hands-on role with significant influence over our infrastructure strategy, deployment workflows, and engineering culture. 

Key Responsibilities 

• Architect, deploy, and maintain scalable, highly available infrastructure across both public cloud (AWS, Azure, GCP) and private cloud platforms (OpenStack, VMware vSphere/Tanzu, Nutanix, or similar). 
• Operate and maintain on-premises infrastructure: hypervisors, compute, storage (Ceph, NetApp, SAN/NAS), networking (SDN, VLANs, BGP, MPLS), and hardware capacity planning, alongside their public cloud equivalents. 
• Design and own CI/CD pipelines that deploy seamlessly across public and private environments. 
• Implement and manage Infrastructure as Code (Terraform, Ansible, Pulumi) with strong version control and review practices, using providers for both public and private cloud platforms. 
• Manage container orchestration (Kubernetes, ECS, OpenShift, Rancher) across managed cloud services and self-managed/bare-metal clusters, including upgrades, autoscaling, and workload reliability. 
• Build observability into all systems through logging, metrics, tracing, and alerting (Prometheus, Grafana, Datadog, ELK, or similar) with unified visibility across hybrid environments. 
• Champion security best practices: secrets management, IAM hardening, network segmentation, vulnerability scanning, and compliance (SOC 2, ISO 27001, HIPAA, or data-sovereignty requirements). 
• Lead incident response, root-cause analysis, and post-mortems; drive long-term reliability improvements and SLO/SLA adherence. 
• Optimize cost, capacity, and resource utilization across public cloud spend and on-premises hardware without compromising performance or availability. 
• Partner with data center operations and network providers on hardware provisioning, firmware management, MPLS circuit management, and lifecycle planning. 
• Mentor junior DevOps and software engineers; promote DevOps culture, automation-first thinking, and shared ownership of production. 
• Evaluate and introduce new tools, platforms, and processes that improve developer productivity and system reliability. 

Required Qualifications 

• 5+ years of experience in DevOps, SRE, or Platform Engineering roles, with at least 2 years at a senior level. 
• Deep expertise with at least one major public cloud provider (AWS, Azure, or GCP) in production. 
• Hands-on experience operating private cloud or virtualization platforms (OpenStack, VMware, Nutanix, or equivalent) in production. 
• Strong experience with virtualization, storage systems, and enterprise networking in on-premises environments. 
• Strong hands-on experience with Kubernetes in production, including both managed cloud and self-managed/bare-metal clusters. 
• Proficiency in Infrastructure as Code (Terraform and Ansible strongly preferred). 
• Solid scripting and programming skills in Python, Go, Bash, or similar. 
• Experience designing and operating CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, CircleCI, or ArgoCD. 
• Strong Linux systems administration and networking fundamentals (TCP/IP, DNS, load balancing, VPNs, firewalls, routing, MPLS). 
• Experience with monitoring and observability stacks (Prometheus, Grafana, Datadog, New Relic, ELK, or OpenTelemetry). 
• Proven track record of leading incident response and improving system reliability. 
• Excellent communication skills and the ability to collaborate across engineering, security, infrastructure, and product teams. 

Preferred Qualifications 

• Experience designing hybrid and multi-cloud architectures, including secure connectivity (Direct Connect, ExpressRoute, MPLS, VPN, SD-WAN) between public and private environments. 
• Familiarity with service meshes (Istio, Linkerd), API gateways, and GitOps workflows (ArgoCD, Flux). 
• Background in security-focused or regulated environments and exposure to compliance frameworks. 
• Experience with database administration (PostgreSQL, MySQL, Redis, MongoDB) in cloud-managed and self-hosted setups. 
• Contributions to open-source DevOps or cloud infrastructure tooling. 
• Relevant certifications (AWS Solutions Architect / DevOps Engineer, Azure Administrator, CKA, CKAD, RHCE, VMware VCP, OpenStack Certified Administrator, HashiCorp Terraform Associate). 

Cold Calling, Business Development and Lead Generation via Phone, Email and Web.

Direct Selling and Target Based (Field Sales/Out Side Sales).

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Must have a Laptop & Bike

Profile: Travel Consultant

Address: ZO Space, 274, Saidulajab Extn, Plot 5, Westend Marg, Saiyad Ul Ajaib Extension,

Sainik Farm, New Delhi, Delhi 110030

Nearest Metro Station: Saket (Yellow Line)

Experience: 6-18 Month’s

Salary: INR 15k-25k (based on interview)

Shift: 10AM- 7PM

(GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Onsite

Placement Type: Full time Position

(*Note: This is a requirement for International Youth Club)

What do you need for this opportunity?

Must have skills required:

Customer Service Skills, Sales Skills, Product Knowledge, Communication Skills, Attention to

Detail, Organizational Skills, Problem-Solving Skills, Technological Proficiency, Cultural

Awareness, Adaptability, Marketing Skills, Negotiation Skills, Networking Skills and Time

Management.

International Youth Club is looking for:

Key Responsibilities:

 Identify Client Needs: Understand clients' travel preferences, budgets, and requirements.

 Recommend Packages: Present suitable travel packages and highlight their benefits.

 Customize Itineraries: Tailor packages to match client specifications and preferences.

 Close Sales: Finalize bookings and secure payment for travel packages.

 Promote Offers: Inform clients about special deals, discounts, and exclusive offers.

 Follow Up: Provide post-sale support and address any issues or changes needed.

 Track Sales: Monitor and report on sales performance and targets.

Ideal Candidate:

 Travel enthusiast

 Task-oriented and target-driven

Roles & Responsibilities:

 Connect with prospective clients via phone, email, and chat

 Recommend and customize trips based on client needs and preferences

 Ensure accuracy in booking processes

Skills & Qualifications:

 Bachelor’s degree in travel and tourism, or a related field

 Strong sales skills and communication abilities

 Excellent negotiation and relationship-building skills

 Commitment to outstanding customer service

 Self-motivated and results-oriented

Company Focus: Sustainable tourism with Adventure Travel Packages, Motor biking Tours,

and Fixed Departure Tours.

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

We at Noise.com are looking for an experienced, Tech Lead who has hands-on experience of mobile apps development to be part of our team. We need someone with expert-level technical skills and expertise, who can manage a fully functional web and app development team, maintain impeccable quality standards and optimize functions accordingly throughout the completion of the app project. You will have an opportunity to build the team. 

Profile summary: 

• Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation

• Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts) 

• Work closely with stakeholders on website, app, and internal product planning and execution.

• Provide technical leadership in the end to end design, development, and testing of solutions

• Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation

• Sound Knowledge of testing methodologies including automation testing

• Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same

• Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects

• Maintaining an Agile environment and meeting the product delivery deadlines

• Lead and manage the day to day activities of their team

• Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed

• Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders

• Conduct project risk identification and mitigation action planning

• Conduct module-level work effort estimations and integrate for the whole system  

• Provide accurate and detailed weekly task reports

• Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us

Your must-haves:  

• You should be familiar with the Cloud Technologies 

• You should be familiar with the Web Architecture 

• You should be familiar with the Mobile Architecture especially MVVM

• Consistently demonstrated ability of Tech Lead in current role

• 5+ Years of relevant industry experience

• Certified: AWS Solution Architect (Preferred but not mandatory)