Graphic Designer

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Responsibilities: 

This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients. 

 Key Responsibilities: 

- Implement regional and global requirements from the business, using best practices to increase adoption. 

- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm. 

- Work closely with different teams, taking a hands-on role in the design and development of new features. 

- Ensure that enhancements and solutions are in line with the firm's vision. 

Required Skills and Qualifications: 

- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry. 

- Proficient in APEX, HTML, JavaScript, and CSS. 

- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues. 

- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services. 

- Strong skills in programming, reports, dashboards, and workflows. 

- Good knowledge of databases, including SQL and SOQL. 

- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX. 

- Understanding of the full development lifecycle, including Agile methodologies. 

- Proficient in writing Apex test classes and scripts. 

- Strong written and verbal communication skills. 

Job Description-

• Writing, and editing engaging and compelling thought leadership articles for corporate leaders on LinkedIn & twitter.
• Proofread the content for grammar, punctuation and spelling.
• Create monthly content calendars.
• The tone has to be professional.

Requirements

• Experience: Fresher
• Ability to create innovative social media content.
• Creative thinking and Creative Writing skills.
• Proficiency in English
• Strong verbal as well as written communication skills
• Exceptional time-management and organizational skills
• A keen eye for details

CoverSelf is an InsurTech start-up, empowers payers and providers with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform. Founded in August, 2021, we are backed by industry veterans.

We foster an environment of employee empowerment whereby each team member is given the freedom to demonstrate excellence through their skills, character, and background. Our team members are motivated individuals who help each other do remarkable things every day.

About the role:

We are looking for a Frontend developer who would be working on the bleeding edge of technologies. We work primarily with React, Typescript and Redux.

Responsibilities:

• Understand why a particular design was chosen and code accordingly 
• Will have to deliver clean bug free unit tested code with minimal guidance
• Strive for continuous improvement by refactoring and applying best practices 
• Learn and adapt to new technologies as necessary.

 Requirements:

• Must be proficient in React, Redux, Redux Toolkit and Typescript
• Used Typescript for React Components
• Unit testing, Component testing and Custom React hook tests with React Testing Library
• Integration tests with Cypress
• Data fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
• Should understand Git 
• Ability to work in a fast-paced and dynamic work environment
• Exceptional interpersonal skills and demonstrated leadership abilities

Work Location: Jayanagar, Bangalore, Karnataka

Work Mode: Onsite

Benefits: Competitive Compensation, Health & Personal Accident Insurance, Friendly Leave Policy, Certificate Reimbursement and many more. 
To Apply: https://coverself.kekahire.com/jobdetails/22318

Additional Information:

At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job description

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Responsibilities:

Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies

Integration of user-facing elements developed by front-end developers with server side logic

Writing reusable, testable, and efficient code with proper documentation

Design and implementation of low-latency, high-availability, and performance applications

Implementation of security and data protection

Integration of data storage solutions

Continually keep yourself and your design team updated with the latest changes in your industry’s standards

Requirements

1+ years Experience

Strong proficiency with JavaScript

Knowledge of Node.js, Express.js and other frameworks required to create a scalable and effective application

Understanding the nature of asynchronous programming and its quirks and workarounds

Good understanding of basics of SQL and/or NoSQL databases

Very strong understanding of working with at least one SQL or NoSQL database in node js(Without ORM preferably)

Understanding of commonly used node modules

Good understanding of server-side templating languages

Good understanding of server-side CSS pre-processors such as SASS, LESS, etc.

Basic understanding of front-end technologies, such as HTML5, and CSS3

Understanding accessibility and security compliance

User authentication and authorization between multiple systems, servers, and environments using OpenID, OAuth2.0, etc.

Creating secure and scalable APIs using standards like REST API, GraphQL, etc.

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimising output to match the specific platform

Creating database schemes that represent and support business processes

Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as GIT Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills.

Rajasthan Studio is looking for young and bright minds for its upcoming innovative, never-experienced-before app platform for virtual art experiences.

Job Description -

We are looking for programmers with a keen eye for design and performance for the position of Flutter developer. Flutter developers are responsible for ensuring the alignment of design and user experience requirements, optimizing applications for maximum efficiency, and maintaining brand consistency across the application, among other duties.

Flutter developers are required to work in teams alongside back-end developers, graphic designers, and user experience designers to ensure all elements of application creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities -

• Design & implement new app modules based on the product requirements using the Flutter framework
• Maintain existing codebases
• Build reusable code and libraries for future use
• Integrate user-interfaces elements developed by other developers
• Build user interfaces designed by UI/UX designers
• Integration of data storage solutions
• Integrate various third party/in-house APIs
• Debug existing apps components, fix issues and avoid regressions
• Collaborate closely with the teams of PMs, QAs, and other developers
• Participate in software architecture, design discussions, and code reviews
• Optimize application for maximum speed and scalability

Skill & Qualifications -

• Desire to work in a startup environment, able to self-manage and work remotely (when required)
• Must have built at least one Android and/or iOS apps with Flutter
• Proven Working experience in software / mobile development - Android or iOS
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle, including automated testing and building
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git / Mercurial
• Understanding of the Agile development life-cycle
• Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Job Requirements:
1. Bachelor degree or above, computer-related major, good English reading and writing ability.
2. Skilled use of Redis, MongoDB, React Native, Android Development and other caching technology.
3. Familiar with basic Linux operation, have experience in super-million-level PV application development and have experience in high concurrency and big data processing.
4. Five years of WEB development work experience, familiar with PHP website program development language with successful large-scale website project development experience or e-commerce development experience is preferred.
5. Familiar with Opencart system module development, development, template improvement and system reconstruction according to the requirements of the prototype, and complete the experience of website construction;
6. Proficient in HTML, DIV + CSS, XHTML, XML page structure, proficient in JavaScript / Ajax scripting language, can write web programs compatible with all major browsers;
7. Familiar with the MySql database, can write efficient SQL statements, have large database optimization experience;
8. Have a good learning and research ability, good business ethics and personal professional ethics, teamwork spirit, good at communication.