BPO Team Leader

Radius Infotech Pvt. Ltd.

About us: The ISO 9001:2008 multifaceted family of companies, established in 1994. Since the inception, Radius has been dedicated to provide better solutions to the industry through diverse businesses. We are successful in bringing innovative, reliable and qualitative services. We have the caliber to canvas your imaginations in to the real world of technology and luxury. A leading service provider a reliable citizen an ethical business Radius is all of these and more. At Radius Group, our solutions, our people, and our approach to business are held to only the highest standards so that we can more effectively contribute to better surroundings.

Company Name: Radius InfoTech Pvt. Ltd.

Website: www.radiusinfotech.in

Position Required: Senior Manager (Low Voltage Systems)

Experience: Minimum 8- 10 Years

Industry: Electronics/Electrical

Functional Area: Project management / Business Development/ Project Sales

Role Category: Manager

Location: Delhi/NCR

Education Qualification- B. Tech. / MBA (Marketing) or BE/MBA

(Marketing)

Job title: Manager (Low Voltage Security Solutions)

Job Summary: We are seeking a dynamic and results-driven Senior Manager in Business Development to drive sales and market expansion for our IoT-based security solutions including CCTV, Fire Alarm & Public Address Systems, Parking Management, Access Control, Visitor Management, and Scanning & Frisking solutions. The ideal candidate will have a strong background in B2B sales, partner management, and IoT-based security solutions with a proven track record of achieving sales targets.

Key Responsibilities:

 Market Expansion & Sales Growth: Identify new business opportunities, develop sales strategies, and drive revenue growth for IoT-based security solutions.

 Client Relationship Management: Build and maintain strong relationships with key stakeholders, system integrators, and decision-makers in industries such as commercial, retail, healthcare, and government sectors.

 Solution Selling: Provide consultative sales, demonstrating deep knowledge of security and automation technologies to meet client needs.

 Strategic Partnerships: Collaborate with technology OEM’s, vendors, distributors, and service providers to expand solution offerings and enhance service capabilities.

 Tender & Proposal Management: Lead the preparation and submission of proposals, RFPs, and tenders in coordination with the technical and pre-sales teams.

 Market Research & Competitive Analysis: Stay updated on industry trends, emerging technologies, competitor activities, and regulatory requirements in the security solutions domain.

 Cross-functional Collaboration: Work closely with the technical, product, and marketing teams to ensure the right positioning and customization of solutions for clients.

Qualifications & Skills:

• Experience: Minimum 8 years in Business Development/Sales in IoT, Security Systems, or Smart Infrastructure Solutions.
• Educational Background: Bachelor's degree in business, Engineering, Electronics, or a related field. MBA is a plus.
• Technical Knowledge: Strong understanding of CCTV, Fire & Public Address Systems, Access Control, Parking Management, Visitor Management, and related IoT technologies.
• Sales Acumen: Demonstrated ability to develop strategic business plans and achieve sales targets.
• Networking & Communication: Excellent interpersonal and negotiation skills with the ability to influence decision-makers.
• Project Management: Ability to handle multiple projects, meet deadlines, and work under pressure.
• Travel: Willingness to travel as needed for client meetings, site visits, and industry events.

Why Join Us?

• Opportunity to work with cutting-edge IoT and smart security solutions.
• Competitive salary and performance-based incentives.
• Career growth in a rapidly expanding industry.

We are seeking an experienced Senior Backend Engineer to join our passionate team. If you have a strong background in backend development, a track record of delivering scalable and reliable solutions, and are eager to contribute to complex projects, we would love to hear from you.

Responsibilities:

• Design and develop robust, high-performance backend solutions using Python and related technologies.
• Lead the architecture and design discussions for major backend components and services.
• Collaborate closely with cross-functional teams to gather and analyze software requirements.
• Mentor and guide junior and mid-level engineers, fostering their technical growth.
• Review code and provide constructive feedback to ensure code quality and adherence to best practices.
• Identify and address performance bottlenecks, scalability challenges, and technical issues.
• Participate in sprint planning, task estimation, and agile development processes.
• Keep up-to-date with industry trends, tools, and best practices to continuously improve our backend systems.
• Drive the adoption of coding standards, design patterns, and engineering best practices.
• Collaborate with frontend engineers to ensure seamless integration between frontend and backend components.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Minimum of 4 years of professional experience in backend development.
• Strong proficiency in Python and backend frameworks like Django and Flask.
• In-depth knowledge of database systems, both relational (MySQL) and NoSQL (MongoDB, etc. ).
• Proven track record of designing and developing scalable and maintainable backend services.
• Experience with RESTful API design and best practices.
• Solid understanding of software architecture, design principles, and software development lifecycle.
• Previous experience leading or mentoring engineers is a strong plus.
• Strong problem-solving skills and a proactive attitude towards challenges.
• Excellent communication skills, both verbal and written.
• Familiarity with cloud platforms (e. g., AWS, Azure, GCP) and containerization (Docker) is a plus.

Required Skill Set :--

• Data Model & Mapping
• MS SQL Database
• Analytics SQL Query
• Genesys Cloud Reporting & Analytics API
• Snow Flake (Good to have)
• Cloud Exposure – AWS or Azure

Technical Experience –

·        5 - 8 Years of experience, preferable at technology or Financial firm

·        Strong understanding of data analysis & reporting tools.

·        Experience with data mining & machine learning techniques.

·        Excellent communication & presentation skills

·        Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping

·        Must have hands on experience in database tools & technologies

·        Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API

·        Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud

·        Ability to work independently & as part of a team

·        Strong attention to detail and accuracy.

Work Scope –

• Data Model similar GIM database based on the Genesys Cloud data.
• API to column data mapping.
• Data Model for business for Analytics
• Data base artifacts
• Scripting – Python
• Autosys, TWS job setup.

Job Description:

·  working with databases, spreadsheets, documents, and other information that a company produces to get a picture of what the company is doing and how it's performing

·   You may also link databases to spreadsheets and train employees on new software.

·    Fetching the Data

·    Data Extraction & Data Research

·    Good In Excel
    Data processing (text-to-cloumn, VLOOKUP, HLOOKUP, CountyIf & such other formulas)

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings.

What you can expect as a Frontend Engineer at HappyFox:

• You will implement product features by writing clean, robust, reusable code with tests.
• You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
• You'll help improve the overall experience of our product by improving the quality of the front-end features.
• You’ll help identify areas of improvement in the codebase and initiate projects to make HappyFox better.
• You’ll contribute to and follow our workflow process, alongside the rest of the Engineering team.

You should apply if:

• You have at least 3 years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have a sound knowledge of HTML, CSS, and JavaScript.
• You have experience building single-page web apps and a good understanding of best practices in front-end development.
• You have experience in reviewing other team members' code and providing actionable comments.
• You have experience in following industry-standard coding practices.
• You have experience optimizing code and looking for ways to resolve performance issues.
• You are passionate about solving complex technical problems and troubleshooting issues.

Linux Expert :-  

• Linux Drivers integration such as camera, radar, lidar, IMU, GNSS, V2X etc. 

• C/C++ coding on Linux ubuntu environment 

• Drivers integration with upper software layers such as DDS protocol/ROS2 framework. 

• Working on autonomous related modules 

• Diagnostics and failsafe operation implementation 

• Debugging the issues. 

• Testing the developed modules. 

• Following software processes. 

• Status update on assigned activities. 

• Training documentation or user documentation preparation. 

Expected Deliverables 

• The integration activity of sensors such as camera, radar, lidar, V2X etc. 

• Source code and related explanation provided for any possible improvements and modifications 

in the system which is required for maintenance of the code. (team work) 

• Complete open source ASAM and ODD based tools integration. (team work) 

• Detailed specifications of interfaces and protocols for inter-operability of hardware and software 

modules on   provided (team work) 

• Integration of MIL/SIL and HIL System with infrastructure (team work) 

• Clear user guidelines document for software development 

• Software Maintenance and Updates generated 

• Weekly status reports. 

• Training material and Documentation preparation for developed activities. 

Qualifications Required 

Qualifications and skills for the expert 

• Bachelor’s degree in computer or electrical or software engineering or a related discipline; 

• Excellent command over English (reading, writing, speaking); 

• Good command

• Working experience in developing Linux applications. 

• C, C++ programming and Bash scripting. 

• Working experience with embedded Linux. 

• Knowledge on NVIDIA GPU processors and automotive ECU development 

• Developing Open Source software. 

• Knowledge/experience on python, computer vision, CUDA, PyTorch, image processing, ROS2, 

DDS, ADAPTIVE Autosar. 

• Developing software modules as assigned by expert in the area of autonomous and connected 

technology. 

General professional experience is required for the expert 

• Minimum 3 years of professional industrial experience in the area of robotics and autonomous car 

platform. 

Specific professional experience is required for the expert 

• Must be minimum 2 years’ experience software development experience pertaining to autonomous 

and connected car systems or ADAS applications.