Position: BPO Team Leader – Customer Service & Renewals
Location: Delhi
Experience:
Minimum 2 years of documented experience as a Team Leader in outbound customer service.
Recent experience must be in Customer Service.
Experience in outbound service combined with renewals and upselling is a strong plus.
Should have managed call flows ranging between 100 to 150 calls per day.
As a Team Leader, must be willing to take calls when required.
Total experience should not exceed 5.5 years.
Work Schedule:
Day Shift
2 rotational offs
Qualification:
Minimum HSC (High School Certificate)
Compensation:
Maximum salary up to ₹7 LPA (approximately ₹55K per month)
Additional variable pay up to ₹2 LPA
Shubham Vishwakarma
Full Stack Developer - Averlon
About Umanist India
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Roles and Responsibilities
● Evaluate the company products and compare them against industry trends.
● Develop an understanding of company products to meet the company's current and future needs.
● Gathering functional /non-functional requirements documents using cases and test plans from product definitions.
● Perform business analysis of functional requirements to identify information, procedures, and decision flows.
● Analyze metrics to continually improve company products.
● Created and maintained project documentation - projects plan, project status reports, decisions logs
● Assist the company in achieving short and long-term goals relating to product growth.
● Analyzing the feasibility of the new engineering Work Request and providing support during the implementation phase.
● Preparation of Test cases and Scenarios.
Prerequisites:-
● Experience:- 0-2 Years of Experience
● Bachelor’s degree in business, economics, mathematics or any related field.
● Previous product analysis experience.
● Extensive knowledge of Microsoft Office Suite (Outlook, Excel, Word, Powerpoint) is preferred.
● Proficient in database software.
● Strong communication skills.
● The ability to work under pressure and adapt to change.
● The ability to balance customer needs against the company’s vision.
● Excellent time management skills
PHP
React.js
Vue.js
AngularJS (1.x)
Angular (2+)Responsibilities:
• Develop, test, and maintain web applications using the CodeIgniter framework.
• Write clean, efficient, and well-documented code.
• Troubleshoot and debug issues that arise during development or in existing applications.
• Collaborate with team members to identify and resolve problems.
• Participate in code review sessions to ensure that code meets quality standards.
• Stay up-to-date with the latest trends and technologies in web development.
Preferred Qualifications/ Skills
• Bachelor's or Master's degree in Computer Science or a related field.
• Minimum 1 years of experience in PHP development.
• Strong knowledge of the CodeIgniter framework.
• Proficient in HTML, CSS, JavaScript, and jQuery.
• Familiarity with Git, GitHub, PHPUnit, and Composer.
• Experience working in an Agile development environment using Scrum/Kanban.
• Familiarity with databases such as MySQL, PostgreSQL, and MongoDB.
• Good understanding of web standards and protocols.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Experience in React.Js is also a must
EXCELLENT OPENING FOR AUSSIES ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Aussie Energy Sales Process (Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 5am- 2:30am( Early Morning )
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Pickup & Drop or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team
JOB DETAILS
Job Title: Call Associate Executive required For US Energy Sales Process | Night Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹25,000.00 per month
For any query please call HR Team
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
PHP
Laravel
CodeIgniterReact.jsRequirement
- Strong knowledge of Php frameworks (Laravel, Zend must).
- Strong knowledge of front-end technologies, such as react js or Vue js.
- Knowledge of Object-Oriented Programming.
- Write effective APIs.
- Write technical documentation.
- Familiarity with SQL/No SQL databases.
- Understanding of code versioning tools like Github.
- Take full responsibility for task/project execution
- Good problem-solving skills, Data structures, and Algorithms.
- Should have experience in Webservices (SOAP/REST) and JSON
- Develop and deploy new features to facilitate related procedures and tools if necessary.
- Excellent communication and teamwork skills.
- Work with us as a team leader.
| Experience Range |
2 Years - 10 Years |
| Function | Information Technology |
| Desired Skills |
Must Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skills
|
| Education Type | Engineering |
| Degree / Diploma | Bachelor of Engineering, Bachelor of Computer Applications, Any Engineering |
| Specialization / Subject | Any Specialisation |
| Job Type | Full Time |
| Job ID | 000018 |
| Department | Software Development |
- Identifying potential partnerships and alliances
- Building and maintaining complex relationships with potential partners in order to achieve business goals
- Handling end to end partnership execution including Identifying, meeting, pitching, negotiating commercials, and closing agreements wherever there is a partnership opportunity
- Establishing and managing alliances with all the stakeholders of the organization
- Strategically devising the right partnership roadmap for the company
- Conducting research and analysis to produce deliverables supporting potentials tie-ups
- Drafting, updating and contributing content towards the material to be presented to the clients/stakeholders
- Working with the Finance and Accounting team to manage invoices and ensuring payment
- Driving the revenue numbers from alliance business
- Working with cross-functional teams to devise strategic plans and overall support business goals
Desired Candidate Profile
What you need to have:
- 3 – 7 years of experience in B2B Sales
- MBA is desirable
- Experience in IT Solution Sales is preferred
- Must have good communication and negotiation skills
- Must be a self-starter with a zeal to learn, perform new things and to succeed
What you will do:
- Reviewing, drafting and negotiating commercial agreements and legal documents ensuring the company’s interests are fully protected in all contracts entered into
- Providing timely and commercially sound guidance and advice to management on all regulatory matters
- Executing of Legal Contracts & Agreements of all types and nature viz. vendor, purchase contracts, rental, sale deeds, NDAs, consultancy contracts, technology licensing, manpower related, etc.
- Implementing corporate actions like buyback, incorporation, restructuring, mergers or other similar activities
- Preparing for and conducting Board and general meetings, minutes & proceedings of Board & general meetings; maintaining other statutory registers
- Filing of various forms, resolutions, and returns under the Companies Act, correspondence, and filing returns with various statutory authorities
- Preparing and circulating circular resolutions for board and committee approval from time to time
- Recommending changes to processes and procedures to reduce compliance risk and raising operational standards
- Assisting auditors by providing required clarifications and compliance of audit requirements as well as implementation of audit observations
- Assisting management with legal aspects of Fraud management
- Assisting with communication with government agencies seeking information regarding possible fraud cases
- Handling customer complaints and consumer legal notices and taking initiative for amicable settlement of the same
What you need to have:
- Bachelor's Degree in Law (LLB) from a reputed college
- Membership of the Institute of Companies Secretaries of India
- 3 to 5 years experience in a regulated financial firm
- Experience in B2B and B2C financial institutions, fintech companies, and credit institutions
- Expertise in Indian laws and regulations concerning payments products such as credit cards, debit cards, direct debit, eMoney, consumer credit, and alternative payment methods
- Excellent oral, written and business communication skills in English
- Ability to provide independent advice to senior level management on highly technical matters with proper analysis
- Knowledge of and experience with laws dealing with government and/or commercial contract administration, particularly contract negotiation, preparation, and administration
- Good planning and organizational skills
- Proven ability to delicately solve sensitive matters
- Ability to establish effective working relationships throughout the Company
- Ability to accurately proofread and correct documents
- Ability to set priorities and work under pressure
- Ability to prepare reports, research and explore assigned tasks
Machine Learning (ML)
Data ScienceWhy us?
We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.
What are we looking for?
We are looking for an expert in machine learning to help us extract maximum value from our data. You will be leading all the processes from data collection, cleaning, and preprocessing, to training models and deploying them to production. In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.
Role & Responsibilities:
- Identify valuable data sources and automate collection processes
- Study and transform data science prototypes
- Research and Implement appropriate ML algorithms and tools
- Develop machine learning applications according to requirements
- Extend existing ML libraries and frameworks
- Cross-validate models to ensure their generalizability
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
- Guide and mentor the respective teams
Desired Skills and Experience:
- Proven experience as a Machine Learning Engineer or similar role
- Demonstrable history of devising and overseeing data-centered projects
- Understanding of data structures, data modeling and software architecture
- Deep knowledge of math, probability, statistics and algorithms
- Experience with cloud platforms like AWS/Azure/GCP
- Knowledge of server configurations and maintenance.
- Knowledge of R, SQL and Python; familiarity with Scala, Java or C++ is an asset
- Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
- Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop)
- Ability to select hardware to run an ML model with the required latency
- Excellent communication skills
- Ability to work in a team
- Outstanding analytical and problem-solving skills
Must have:
- Inclination towards Mathematics and statistics to understand the algorithms at a deeper level
- Strong OOPs concepts (python preferable)
- Hands on experience with Flask or Django
- Ability to learn latest deployed models and understand their core architecture to gain breadth of expertise
Persona of the kind of people who would be a culture fit:
- You are curious and aware of the latest tech trends
- You are self-driven
- You get a kick out of leading a solution towards its completion.
- You have the capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork
- You are fun to hang out with!
Securities:
- Should have Knowledge in T24
- Should be having good knowledge in Investment Products like, Equities, Bonds, Derivatives, Structured Products etc.
- Also should be well versed with processes like Corporate Actions, Mandate Management, Portfolios, Positions etc
Finance:
- Should have FI module knowledge of T24
- Should be having a very good knowledge on processes like IFRS, US GAAP, Year End Process, Accrual Bookings, Yearend process etc.
- Should have good knowledge in configuring Reports, Products etc.
TPH:
- Should have good knowledge on various payment systems like CHAPS, BACs etc
- Should have good knowledge on T24 configurations for TPH
- Should be well versed with the T24 TPH integration with other T24 modules
- Should be well versed with various SWIFT messages
- Should have development experience (for Developer profiles)
Tax & Regulatory Compliance
- Should have basic knowledge of T24 Modules
- Should have worked in European Regulatory space with Investment perspective
- Should have good knowledge of WHT, Corporate tax etc with respect to Investment portfolios
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon