
Position: BPO Team Leader – Customer Service & Renewals
Location: Delhi
Experience:
Minimum 2 years of documented experience as a Team Leader in outbound customer service.
Recent experience must be in Customer Service.
Experience in outbound service combined with renewals and upselling is a strong plus.
Should have managed call flows ranging between 100 to 150 calls per day.
As a Team Leader, must be willing to take calls when required.
Total experience should not exceed 5.5 years.
Work Schedule:
Day Shift
2 rotational offs
Qualification:
Minimum HSC (High School Certificate)
Compensation:
Maximum salary up to ₹7 LPA (approximately ₹55K per month)
Additional variable pay up to ₹2 LPA

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Angular JS applications
• Excellent application system design and development skills
• AngularJS
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- Preparing for interviews and mock
- Waitlist advice
- Visa Preparation and document checklist review
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What you need to have:- Proven track record of admits to universities in USA, UK, Australia, Ireland (Any one destination)
- Ability to manage over 250 students in a calendar year
- Ability to convert enrolled students for Visas to partner institutions
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System architecture
Software design documentation
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A good understanding of SQL
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Good debugging and problem solving skills
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Excellent communication
Bonus Skills:
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An understanding of SpringBoot and ORM's







