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Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

The Human Resource Manager will perform the routine functions of hiring and interviewing staff, administering pay, benefits, setting up and enforcing company policies and practices.

• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

• Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with regulation authorities and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Role Description

This is a full-time on-site role for an Inside Sales Specialist located in Pune. The Inside Sales Specialist will be responsible for lead generation, client satisfaction, effective communication, and providing exceptional client service. Day-to-day tasks include prospecting and qualifying leads, building relationships with client & Vendors, identifying their needs, and promoting Rawmart's products and services.

Qualifications

• Experienced in inside sales and lead generation
• Cold calling
• Strong communication and interpersonal skills
• Excellent client service skills
• Ability to effectively manage time and prioritize tasks
• Experience in the trading sector is a plus
• Bachelor's degree.

Tez Minds is a technology-focused company. The company focuses/works on challenging technology and delivering the right solution to its clients.

Experienced team of Developers and Designers.

We have most of our developers from IITs and premium institutes in India.

The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, and Cognizant in the Bay Area and in India.

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• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Googles Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git, SVN
• Experience with Android Studio.

Designing and developing advanced applications for the Android platform

Unit-testing code for robustness, including edge cases, usability, and general reliability

Bug fixing and improving application performance

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