2 Remote support Jobs in Mumbai | Remote support Job openings in Mumbai

Business Operations Executive

Location: Mumbai  •  Experience: 0–2 Years  

▌ ABOUT BXI WORLD

At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.

▌ ABOUT THE ROLE

We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.

▌ KEY SKILLS

 Client & Vendor Coordination  |   Business Communication  |   Operations & Follow-up  |   MS Office / Excel  |   MIS & Documentation  |   Problem Solving  |   Task Management  |   Process Coordination 

▌ WHAT YOU'LL DO

•    Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure

•    Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly

•    Manage order, inventory, delivery, and other operational follow-ups across multiple requirements

•    Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets

•    Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery

•    Support client and vendor meetings, operational discussions, and on-ground activities whenever required

•    Work closely with different teams to solve operational issues and improve the overall execution process

▌ WHAT WE'RE LOOKING FOR

•    Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline

•    0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome

•    Excellent verbal and written communication skills with confidence in client and vendor interactions

•    Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting

•    Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions

•    Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities

•    Strong coordination, follow-up, problem-solving, and attention-to-detail skills

•    Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required

•    Exposure to B2B marketing or startup environments is a plus

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.