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Remote support Jobs in Mumbai

3+ Remote support Jobs in Mumbai | Remote support Job openings in Mumbai

Apply to 3+ Remote support Jobs in Mumbai on CutShort.io. Explore the latest Remote support Job opportunities across top companies like Google, Amazon & Adobe.

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Mumbai, Navi Mumbai
0 - 6 yrs
₹2L - ₹2.5L / yr
Customer Support
Accounting
GST
Taxation
Communication Skills
+46 more

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)

Company: OneSpider Technologies LLP

Timings: Mon–Sat, 10:00 AM – 7:00 PM


Role Overview:

We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).


Key Responsibilities:

  • Handle client calls and resolve software-related queries
  • Support clients with accounting, GST, and billing features
  • Use AnyDesk / UltraViewer for remote troubleshooting
  • Coordinate with internal teams when needed


Requirements:

  • Min. 6 months of experience in customer support
  • Commerce graduate preferred (B.Com or equivalent)
  • Knowledge of accounting & basic GST
  • Familiarity with AnyDesk / UltraViewer
  • Strong problem-solving and communication skills


Why Join Us?


  • Work with a leading healthcare software company
  • Gain real-world experience in software and accounting support
  • Friendly team and growth opportunities


Apply Now !

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Torero Softwares Limited

at Torero Softwares Limited

2 candid answers
Simran Jain
Posted by Simran Jain
Mumbai, Navi Mumbai
0 - 6 yrs
₹1L - ₹2.5L / yr
Customer Support
Accounting
GST
Communication Skills
Problem solving
+70 more

Job Title: Customer Support Executive


Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site)

Job Type: Full-time

Experience: 0 to 2 years


Job Description:

We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.


Responsibilities:

  • Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
  • Provide training to new users on Medica Software
  • Troubleshoot basic software, accounting, and GST-related issues
  • Work closely with the technical team for issue resolution


Requirements:

  • Commerce graduate preferred (freshers welcome)
  • 12th pass candidates with support experience can also apply
  • Good communication and problem-solving skills
  • Basic knowledge of accounting and GST
  • Comfortable using remote support tools like AnyDesk or TeamViewer


Working Hours:

  • Monday to Saturday – 10:00 AM to 7:00 PM
  • Work from office – Lower Parel East, Mumbai


Perks:

  • Learning opportunities in accounting and ERP software
  • Supportive team and growth-focused environment


Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!

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BD SOFTWARE DISTRIBUTION PVT LTD
Aarti Pawar
Posted by Aarti Pawar
Navi Mumbai
4 - 10 yrs
₹6L - ₹10L / yr
Presales
Sales
Computer Networking
Microsoft Windows
Linux/Unix
+14 more

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

  • Maintain, drive, supervise and implement robust technical standards, systems and processes
  • Influence technology strategies and decisions with a high level of expertise and knowledge
  • Provide direction and support to ensure compliance with relevant legislative specifications and standards
  • Lead a team of staff developing products, and addressing training needs when necessary
  • Coordinate the regular testing of products to address faults, and provide evaluations to improve them
  • Act as a key contact with customers who have technical issues
  • Experience in handling technical support Team
  • handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
  • Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
  • Conduct product demos and training
  • Should be open to work in general shift.

REQUIRED SKILLS :

  • Good communication skills, both written and verbal
  • Self-motivated with the ability to work under pressure and own initiative
  • Problem-solving skills, analytical skills and the ability to make decisions quickly
  • Organisational and team leader skills
  • Knowledge of process improvement and validation
  • Knowledge of regulatory standards relevant to your industry
  • The ability to investigate and identify trends
  • Good Knowledge of Hardware and Networking concepts
  • Good Knowledge of Windows, Linux and Mac OS, Android and iOS
  • Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
  • Should be capable to handle a team of L1 engineers.
  • Prepare documents on technical knowledge.
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