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A BIT ABOUT US
Appknox is a leading mobile application security platform that helps enterprises automate security testing across their mobile apps, APIs, and DevSecOps pipelines. Trusted by global banks, fintechs, and government agencies, we enable secure mobile experiences with speed and confidence.
About the Role:
We're looking for a Jr. Technical Support Engineer to join our global support team and provide world-class assistance to customers in the US time zones from 8pm to 5am IST. You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams.
Key Responsibilities:
- Respond to customer issues via email, chat, and voice/voip calls during US business hours.
- Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
- Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
- Document known issues and solutions in the internal knowledge base and help center.
- Escalate critical bugs to engineering with full context, reproduction steps, and logs.
- Guide customers on secure implementation best practices and platform usage.
- Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
- Participate in on-call support rotations if needed.
Requirements:
- 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
- Excellent communication and documentation skills in English.
- Comfortable working independently and handling complex technical conversations with customers.
- Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
- Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
- Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station.
Good to have skills:
- Experience working in a product-led cybersecurity company.
- Knowledge of scripting languages (Python, Bash) or log analysis tools.
- Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
- Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.
Compensation
- As per Industry Standards
Interview Process:
- Application- Submit your resume and complete your application via our job portal.
- Screening-We’ll review your background and fit—typically invite you on cutshort for a Profile Evaluation call (15 mins)
- Assignment Round- You'll receive a real-world take-home task to complete within 48 hours.
- Panel Interview- Meet with a cross-functional interview panel to assess technical skills, problem-solving, and collaboration.
- Stakeholder Interview- A focused discussion with the Director to evaluate strategic alignment and high-level fit.
- HR Round- Final chat to discuss cultural fit, compensation, notice period, and next steps.
Personality Traits We Admir:
- A confident and dynamic working persona, which can bring fun to the team, and a sense of humour, is an added advantage.
- Great attitude to ask questions, learn and suggest process improvements.
- Has attention to details and helps identify edge cases.
- Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
- Follow timelines and absolute commitment to deadlines.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to train and develop our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first-hand.
Roles and Responsibilities:
Perform detailed feature requirements analysis along with a team of Senior Developers,
define system functionality, work on system design and document the same
● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build faulttolerant, scalable and real-time distributed system
● Own the design, development and deployment of code to improve product and platform
functionality
● Taking initiative and giving ideas for improving the processes in the technology team
would lead to better performance of the team and result in robust solutions
● Writing high-performance, reliable and maintainable code
● Support team with timely analysis and debugging of operational issues
● Emphasis on automation and scripting
● Cross-functional communication to deliver projects
● Mentor junior team members technically and manage a team of software engineers
● Taking interviews and making tests for hiring people in the technology team
What do we look for?
The following are the important eligibility requirements for this Job:
● Bachelor's or Master's degree in computer science or equivalent.
● 5+ years of experience working as a software engineer, preferably in a product-based
company.
● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.
● Familiarity with 3-Tier, microservices architecture and distributed systems
● Experience with the design & development of RESTful services
● Experience with developing Linux-based applications, networking and scripting.
● Experience with different data stores, data modelling and scaling them
● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.
● 4+ years of experience with web frameworks (preferably Django, Flask etc.)
● Good understanding of data structures, multi-threading and concurrency concepts.
● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.
● Familiarity with elastic search queries and visualization tools like grafana, kibana
● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.
● Strong analytical and problem-solving skills.
● Excellent written and verbal communication skills.
● Team player, flexible and able to work in a fast-paced environment.
● End-to-end ownership of the product. You own what you develop.

Job Description:
- Creating proxy-based applications
- Migrating legacy applications to new technologies
- Maintaining applications/websites and troubleshooting
Skills & Experience:
- Well-versed with SSO, Shibboleth and SAML
- Should have decent knowledge of networking
- Good with .NET web applications, MVC, RestAPI, REACTJS, NODEJS, HTML, CSS
- Should have previously worked on applications based on SAML, SSO and CDNs.
- Should know Identity Providers, access gateways and integration with SSOs
- Expert on cloud security, CASB, proxy & content filtering solutions.
- Good knowledge on network security concepts.
- He will be expected to work in Security operations with normal shifts but should be ready to support 24*7 in case of critical issues or scheduled activities.
- Should have good hands on experience on ITSM process.
- He will also be required to work on new technology evaluation by working with OEMs
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe, and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customersIntuitive is the fastest growing top-tier Cloud Solutions and Services company.
Job Description
- Experience in Forcepoint Proxy infrastructure with SSL inspection Experience in Cloud Proxy infrastructure Experience in Forcepoint DLP or any DLP tools knowledge of various security compliance requirements.
- Knowledge in different types of VPN , encryption standards, Certificates
- Knowledge in SIEM tools ( Alien vault / Qradar)
- Understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks). Understanding of Cloud security Understanding of SSO and different authentication methodologies
- Should have hands-on knowledge on Forcepoint version upgrade
Senior Netskope Technology Stack Expert (SWG/CASB/ZTNA)
Duties and Responsibilities:
- Hands on experience configuring rules and policies across the SWG/CASB/ZTNA platforms.
- Lead the Deployment and Operationalization of the Netskope Technology stack
- Defining and implementing procedures and policies to ensure proper maintenance of the environment
- Implement the process, systems, and technology required to fully maximize the platforms security capabilities
- Develop strategy, execution roadmap, priorities, and investment plans
- Partner with the leadership team to define strategic objectives
- Work closely with IT, Engineering and Security teams to ensure appropriate protections are in place while maintaining a continuity of service
- Engage Netskope’s technical teams in troubleshooting issues with current or new integrations
Required Experience and Skills:
- 5 - 7 years of leadership experience leading a team
- 3 - 5 years of experience hands-on technical design, implementation, and leadership of enterprise deployments
- Excellent knowledge and prior experience supporting network security technologies including but not limited to Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways
- Strategic capability to lead and innovate while thriving in a fast-moving environment
- A bias for action, results and delivery, with a high quality bar
- Proven track record of developing people, leading and managing high-performing teams
- An innate ability to create a sense of loyalty, trust, and positive culture. Ability to energize people and teams and establish cross functional cooperation
- Forward-thinking and problem-solving mindset; drawn to building off ambiguous and unsolved problems and “making it happen”
- Demonstrated ability to interface and maintain effective relationships with all levels of employees in a team-oriented environment




- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
- B.E/B.Tech/MS degree in Computer Science, or equivalent