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- A bachelor’s degree in Computer Science or a related field.
- 5-7 years of experience working as a hands-on developer in Sybase, DB2, ETL technologies.
- Worked extensively on data integration, designing, and developing reusable interfaces Advanced experience in Python, DB2, Sybase, shell scripting, Unix, Perl scripting, DB platforms, database design and modeling.
- Expert level understanding of data warehouse, core database concepts and relational database design.
- Experience in writing stored procedures, optimization, and performance tuning Strong Technology acumen and a deep strategic mindset.
- Proven track record of delivering results
- Proven analytical skills and experience making decisions based on hard and soft data
- A desire and openness to learning and continuous improvement, both of yourself and your team members.
- Hands-on experience on development of APIs is a plus
- Good to have experience with Business Intelligence tools, Source to Pay applications such as SAP Ariba, and Accounts Payable system Skills Required
- Familiarity with Postgres and Python is a plus
About The Role
We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.
We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.
What Describes You Best
● Bachelor of Engineering (preferred IT - CE background)
● 0-2 Years of prior experience in Customer Support Service
Skills
● Good written and oral communication skills
● Excellent customer handling skills
● Experience with ticketing tools like Freshdesk,Zendesk
● Corporate emailing and documentationknowledge
● Knowledge of Excel, Word, and PowerPoint
● Experience in creating FAQs and building a knowledge base
What will you Own?
As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.
Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.
Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.
Why Join Us
● Be a part of our growth story as we aim to take a leadership position in international markets.
● Opportunity to manage and lead global teams and channel partner networks.
● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.
● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.
Software Engineer for Java
- Understanding of object-oriented programming and design patterns
- Strong with Java programming and Java Servlets.
- Proficient in API design and development using RESTful services (JSON, XML etc)
- Source code management using GIT
- Knowledge in Mongo DB and SQL or any equivalent No-SQL and Relational databases.
- Experience working with Bootstrap, JavaScript, jQuery & HTML would be preferred.
- Experience in Node JS would be an added advantage.
JAVA Developer
Exp: 8+ Years
Location: Bengaluru
Notice period: 0-30 days
Key Responsibilities:
Design & Develop Scalable Microservices:
- Architect, develop, and deploy RESTful APIs & Microservices using SpringBoot.
- Ensure high availability and fault tolerance using Resilience4J and circuit breakers.
Database & Caching Optimization:
- Work with PostgreSQL, MySQL, MongoDB, or Cassandra for optimal data persistence.
- Implement caching strategies using Redis or Memcached.
Security & Performance Best Practices:
- Apply OAuth2, OpenID Connect, or Keycloak for authentication.
- Secure APIs using JWT, Role-Based Access Control (RBAC), and API Gateways.
- Use Spring Security and OWASP guidelines to harden the system.
Event-Driven & Asynchronous Processing:
- Implement Kafka, RabbitMQ, or ActiveMQ for real-time event-driven achitecture.
- Use Spring WebFlux for reactive programming in high-throughout applications.
Testing & Code Quality:
- Write unit tests using JUnit, Mockito, and TestContainers.
- Perform contract testing with Pact or Spring Cloud Contract.
- Ensure code quality using SonarQube, PMD, and Checkstyle.
Observability & Logging:
- Use ELK Stack (Elasticsearch, Logstash, Kibana) or Grafana & Prometheus for monitoring.
- o Implement distributed tracing using Jaeger or Zipkin.
Collaboration & Agile Development:
- Follow Agile and Scrum methodologies with JIRA, Confluence, or Trello.
- Work closely with frontend, DevOps, and product teams.
Required Skills & Technologies:
• Languages: Java, Kotlin (Good to Have)
• Frameworks: Spring Boot, Spring Cloud, Spring WebFlux
• Microservices & API Development: REST, GraphQL, gRPC
• Cloud Platforms: AWS, Azure, GCP or any
• CI/CD & DevOps: Docker, Kubernetes (K8s), Helm, terraform (nice to have)
• Databases: PostgreSQL, MySQL, MongoDB, Redis
• Messaging Systems: Kafka, RabbitMQ, ActiveMQ
• Security & Authentication: OAuth2, OpenID Connect, JWT, Keycloak
• Testing Frameworks: JUnit, Mockito, TestContainers, Pact
• Logging & Monitoring: ELK Stack, Prometheus, Grafana, Jaeger
• Version Control: Git, GitHub, GitLab
• Agile Methodologies: Scrum, Kanban

Job Description:
We are looking for a Big Data Engineer who have worked across the entire ETL stack. Someone who has ingested data in a batch and live stream format, transformed large volumes of daily and built Data-warehouse to store the transformed data and has integrated different visualization dashboards and applications with the data stores. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.
Responsibilities:
- Develop, test, and implement data solutions based on functional / non-functional business requirements.
- You would be required to code in Scala and PySpark daily on Cloud as well as on-prem infrastructure
- Build Data Models to store the data in a most optimized manner
- Identify, design, and implement process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Implementing the ETL process and optimal data pipeline architecture
- Monitoring performance and advising any necessary infrastructure changes.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Proactively identify potential production issues and recommend and implement solutions
- Must be able to write quality code and build secure, highly available systems.
- Create design documents that describe the functionality, capacity, architecture, and process.
- Review peer-codes and pipelines before deploying to Production for optimization issues and code standards
Skill Sets:
- Good understanding of optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and ‘big data’ technologies.
- Proficient understanding of distributed computing principles
- Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
- Implemented complex projects dealing with the considerable data size (PB).
- Optimization techniques (performance, scalability, monitoring, etc.)
- Experience with integration of data from multiple data sources
- Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
- Knowledge of various ETL techniques and frameworks, such as Flume
- Experience with various messaging systems, such as Kafka or RabbitMQ
- Creation of DAGs for data engineering
- Expert at Python /Scala programming, especially for data engineering/ ETL purposes
- Onboard and assist customers as needed with product demonstration, setup, and navigating software.
- Establish frequent touchpoints with the customer to improve customer experience.
- Review customer complaints and concerns and seek to improve all aspects of the customer experience.
- Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Experience workinSeek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience
- Assist in creating training courses and educational materials for customers and other members of the department.
- Schedule EBR meetings and establish clear retention goals and process milestones for the client to work toward.
- Minimize customer churn.
- You get an opportunity to permanently work from home and thus get more time to spend with your family and be safe in this pandemic
- Five days with flexible working hours
- Free Udemy business account to upskill your professional and technical skills
- Opportunity to work with your professional family and not only with the machines
- Employee friendly policies and processes
- No micro management
- Energetic work environment
- Great people support
- Health Insurance
- Leaders support to implement innovative ideas
- Good Pay master


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Work Location: Remote
Work Experience : 3 to 7 years
(Minimum 2.5 years of experience into MERN Stack)
Immediate Joiner Preferred.
We are looking for a Full Stack Web Developer (MERN Stack). Passionate about programming end to end, i.e both frontend and backend modules and applications. Open and keen to learn new technologies.
Job Description
- Develop interactive, user-friendly applications using the latest frameworks
- Translate designs and wire-frames into high quality and responsive screens
- Developing Front-End and Back-end Web Application
- Creating servers and databases for functionality
- API design, creation and integrations
- Staying abreast of developments in web applications, app development and programming languages.
Desired Candidate Profile
- Must have strong knowledge of Object-Oriented JavaScript
- Experience building applications in React and Node.js
- Design, modify, develop, test and implement flawless and clean code
- Experience with MongoDB and MYSQL
- Good knowledge of coding standards, design patterns and unit testing.
- Experience in API design and development
- Expertise in building secure, scalable & reliable systems
- Understanding of libraries like Next.js, Jquery, Adonis.js(optional)
- Good knowledge of CSS and HTML
- Experience working with GIT
- Experience with RESTful APIs


• Development and unit testing of web application including front-end (SPA) and back-end (microservices),
maintenance & support of the same
• Provide assistance to Project Managers and Technical Leads in the planning of projects (eg provision of
estimates, risk analysis, requirements analysis, technical options)
• Software Design
• Involvement in full life cycle of projects (including requirement analysis and system design, development
and support if required)
• Support and work collaboratively with teams across areas of design, development, quality assurance and
operations
• Commit your knowledge and experience into team success
• Be prepared to travel (when needed) to work with other offices
• Attend meetings if required to discuss and demonstrate solutions at both technical and business level
• To be a single person responsible for overall technical health and Tech Ownership
• To be a knowledge keeper for product, its architecture, design and implementation details
• Provide overall mentorship, coaching and on-demand trainings to improve and unify development style
REQUIRED SKILLS AND EXPERIENCE
• 7+ years in application development
• Understanding the sense of OOP/OOD/DDD
• Using of OOP and patterns
• ASP.NET MVC experience
• Database experience (MS SQL, MongoDB, ElasticSearch or similar) and ORM technologies (LINQ, EF or similar)
• MSBuild
• Performance optimization
• Security design and implementation
• API design and development including RPC-like / REST
• Distributed message based application design and implementation
• TDD practices
• CI/CD practices
• HTML5/CSS3/JavaScript/TypeScript and AJAX experience
• SPA (Single Page Application) design and implementation (Angular, React, Vue.js or similar)
DESIRABLE SKILLS AND EXPERIENCE
• CQRS and Event Sourcing pattern Experience
• AWS-based development
• Serverless
• Docker
• .Net Core
• MongoDB
• ElasticSearch
• Knockout.js
• Vue.js
• Design and usability skills are a plus
• Multi-tenant application development experience is a huge plus
PERSONAL SKILLS
• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”,
courageous



Job Description
- Research and identify potential new product features and functions
- Gather stakeholder and customer input
- Define requirements, user stories, and acceptance criteria for product functions and features
- Clearly communicate the status of projects on the product roadmap and in development
- Create user documentation in coordination with stakeholders
- Create and maintain competitive and strategic analysis matrix
- Oversee implementation and release workflow and deadlines
- Hold regular project reviews with Development and QA teams ensuring that the product meets business requirements
- Draft release notes for launches and work with Product Marketing to create and execute a GTM plan
- Measure adoption, usage data, and business results from product launches
- Gather market feedback from users and buyers via Win/Loss calls, interviews, and other feedback loops
Requirements
- 10+ years of experience in software marketing / product management or writing requirements for technical projects
- Basic understanding of software development process from concept through implementation and delivery
- Prior experience with web based application development and maintenance a plus
- Understanding of UX design principles and experience working with customers and stakeholders as part of a design process
- Ability to plan, prioritize, and excel in developing a dynamic high paced cross functional team environment
- Must be detail oriented
- Excellent time management skills
- Must be a problem solver
- Excellent communication skills

