Tele Caller

Sr Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Sr Support Services Analyst

Position Responsibilities :

Position Overview: We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have advanced accounting knowledge and experience with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) is a plus. 

Key Responsibilities: 

• Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. 
• Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. 
• Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. 
• Document all client interactions and solutions in our case tracking system. 
• Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. 
• Mentor and assist junior analysts with inquiries and case resolutions. 
• Leverage AI tools to enhance support efficiency and effectiveness. 

Qualifications :

• 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. 
• Advanced knowledge of accounting principles and practices. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication skills, both written and verbal. 
• Ability to work effectively in a remote, collaborative team environment. 
• Experience with AI tools and technology is a plus. 
• A proactive and positive attitude, with a willingness to learn and grow within the organization. 

Job Title: Business Development Executive (Agency)

Location: Kolkata

About the Role:

We are looking for a proactive and results-driven Business Development Executive to drive business growth for our creative agency. The ideal candidate should have hands-on experience in lead generation, cold calling, client acquisition, and converting prospects into long-term business opportunities.

Key Responsibilities:

* Generate qualified leads through cold calling, email outreach, LinkedIn, networking, and other sales channels.

* Identify and approach prospective clients for branding, website development, digital marketing, and creative services.

* Conduct discovery calls, understand client requirements, and present tailored solutions.

* Convert leads into clients by managing the complete sales cycle from prospecting to deal closure.

* Build and maintain strong relationships with new and existing clients.

* Achieve monthly and quarterly business development and revenue targets.

* Prepare proposals, quotations, and sales presentations in coordination with internal teams.

* Maintain an updated sales pipeline, CRM records, and follow-up activities.

* Collaborate with the marketing and creative teams to support lead generation initiatives.

* Stay informed about market trends, competitor activities, and emerging business opportunities.

Requirements:

* 1–3 years of experience in Business Development or Sales, preferably in a branding, advertising, digital marketing, or creative agency.

* Proven experience in lead generation, cold calling, client acquisition, and revenue generation.

* Excellent communication, negotiation, and presentation skills.

* Familiarity with LinkedIn Sales Navigator, CRM tools, email outreach, and MS Office.

* Strong ability to build relationships and close deals.

* Self-motivated, target-oriented, and capable of working independently in a fast-paced environment.

HR & Admin Officer – TA / HR Generalist

Location: Tarapur MIDC / Boisar, Maharashtra

Experience: 3– 8 Years

Education: Graduate (any discipline) | MBA/PG Diploma in HR preferred

Key Responsibilities:

• End-to-end Talent Acquisition (MT to M10) – JD sharing, resume screening, initial HR calls, interview scheduling & documentation

• Onboarding – Pre-joining formalities (offer letter, medical, reference checks), post-joining processes, induction support

• Maintain HR records & documentation (personal files, ISO documentation)

• Performance Management support – appraisal tracking & goal setting follow-up

• Exit Management – exit interview coordination

Must Have Skills:

• HR hiring process knowledge

• Excellent communication (English)

• MS Word & Excel proficiency

Benefits:

• Growing organization with strong culture

• Medical insurance for immediate family

• Subsidized accommodation/guest house (if relocating)

• 5-day work week

As an experienced and enthusiastic Pre-Sales Specialist / Telecaller, you will be responsible for identifying and contacting education institutes to generate leads for our EdTech solutions. Your efforts will directly contribute to our growth and our mission to transform education through technology.

Key Responsibilities:

• Identify and target education institutes, including schools & institutes, to generate qualified leads,follow up,nurture & communicate to close for our EdTech products and services.
• Assess and qualify leads based on their needs, budget, and readiness to engage with our sales team.
• Initiate contact with prospective clients through outbound calls, emails, and other channels.
• Effectively present our EdTech solutions and value propositions.
• Develop a deep understanding of our EdTech solutions, including features, benefits, and pricing, to engage in meaningful conversations and inquiries from potential clients.
• Build and maintain positive relationships with potential clients, providing information, answering questions, and nurturing leads through the sales funnel.
• Maintain detailed records of lead interactions, status, and outcomes in the CRM system.
• Provide regular reports on lead generation activities to ensure an up-to-date pipeline.

Qualifications and Experience:

• Proven experience in pre-sales, lead generation, or telecalling, for education sector.
• Excellent communication and interpersonal skills, with strong telephone etiquette and persuasive abilities.
• Bachelor's degree in Sales, Marketing, or a related field (EdTech or school experience preferred).

Company Profile:Scholar Clone is an innovative education and training solution provider company. We help students, teachers, and institutes by providing next-generation education solutions at affordable prices using the best technology. We are one of the leading-edge technology companies offering end-to-end learning solutions and integrated business applications to a wide spectrum of clients, including education institutes and government organizations.

About Us

Our brand specializes in creaating bespoke corporate clothing and uniforms, handling every stage from design to delivery. With a focus on quality, innovation, and customer satisfaction, we provide tailored solutions for businesses and organisations.

Job Summary

We're seeking a highly organized and detail-oriented Female Operations Executive to join our team. The ideal candidate will manage day-to-day operations, ensure seamless task execution, and possess excellent communication skills.

Responsibilities

- Manage client relationships and communicate via email, phone, and messaging platforms

- Coordinate with internal teams for timely delivery of products/services

- Track deliveries and follow up with logistics partners

- Provide administrative support, including data entry and report generation

- Collaborate with the team to identify process improvements

- Manage front desk operations, handle enquiries, and process orders

- Generate invoices, manage sales/purchase reports, and oversee daily operations

- Create e-way bills, DCs, and update POs

Requirements

- Proficiency in English (written and verbal)

- Basic conversation ability in Telugu/Hindi (preferable)

- Excellent communication and interpersonal skills

- Expertise in fabrics and merchandising is a must.

- Ability to work independently and as a team

- Willingness to learn and grow with the brand

- Basic computer skills (Microsoft Office, Google Workspace, and email writing)

- A degree in Fashion Design or a related field is a plus.

- Basic Photoshop and design skills are appreciated.

What We Offer

- Opportunity to work with a growing brand

- Collaborative and dynamic work environment

- Professional growth and development opportunities

- Competitive salary package (2.5 - 3 lakhs per annum)

Work Details

- Front Desk, Office Job

- Location: Sanath Nagar, Hyderabad

- Timings: 9:00 am - 6:00 pm

Hi 

We have an Excellent Job Opening for "Business Analyst Role" with one of the Product Based Organization for Remotly Supporting Mode & for Mumbai Location.

Job Description

Job Responsibilities: 

• Passion for converting data to insights, building frameworks for decision making, high attention to details and data fidelity
• Define the business problem and properly structure the solution.
• Build reports, dashboards and metrics to monitor the performance.
• Work with cross functional stakeholders like Product, Tech, Ops, sales etc. to take data driven decisions and help leadership in strategic planning.
• Analyse metrics, key indicators and other available data sources to discover the root causes of process defects.
• Support business development and help to create efficient designs and solution processes.
• Drive business metrics and goals, track and measure activities.
• Determine efficient utilisation of resources
• Ownership of new initiatives.

Requirements:

• B Tech/BE in Computer Science or equivalent from a tier 1 college with 3 to 5 years of experience
• Excellent analytical and problem solving skills.
• Ability to present your beliefs clearly and compellingly, verbally and in written form.
• Proficiency in SQL, R/Python.
• Knowledge of data mining techniques like time series forecasting, regression, classification and clustering techniques is a plus
• Demonstrated ability to work independently in a highly demanding and ambiguous environment.

Please let us know if you are interested in the above opening and if interested please let us know your

Current CTC :

Expected CTC :

Notice Period :

Relevant experience in Python / R Programming :

Relevant experience in SQL:

Relevant experience in Data Mining Technques:

Regards,

Ashwini

Frontend Developer

RESPONSIBILITIES

• Understanding requirements present in specification documents
• Integrate data from various backend-services and databases
• Working with code base across multiple development & staging environments
• Take part in User Acceptance Testing (UAT)
• Be part of Production deployment & release activities

TECH SKILLS

• Must Have:

*       Proven working experience in web programming

*       Know HTML, CSS and JavaScript and the relevant web design coding

*      Must have knowledge on Angular 4+

*      Good to have knowledge on React js

*      Good to have knowledge on view.js

*      Good documentation skills

EXPERIENCE

• 2 to 4 years, preferably in an agile environment