Tele Caller

Role & Responsibilities

Extract insights from large datasets to support data-driven decision-making

Develop and automate routine dashboards for daily, weekly, and monthly KPI tracking

Conduct custom analyses to optimize user onboarding, activation, conversion, and retention funnels

Cohort users and track actual and predicted Lifetime Value (LTV)

Build forecast models and create meaningful alerts for business leaders

Collaborate with cross-functional teams to define short and long-term strategic focus areas

Provide actionable insights and recommendations to relevant teams

Create, standardize and maintain documentation frameworks and taxonomy across businesses

Ideal Candidate

Expertise in data analysis tools (SQL, Excel, Python, R), dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Excellent communication skills with the ability to influence stakeholders at all levels with the agility to work autonomously and collaboratively within a team environment

Proven ability to translate complex analytical concepts into clear, actionable insights for non-technical stakeholders

Strong background in statistical analysis and experimental design for robust hypothesis testing

Experience with A/B testing tools and methodologies in digital product environments

Skill in creating and maintaining comprehensive documentation systems

Job Requirements:

•        experience with API development, Rest API and Web socket

Proven experience in software and application development, preferably as a .NET Developer

• Experience in working with SQL Server, .net core, ASP.NET framework and architectural patterns such as MVC
• Good understanding in Web API/Rest API
• Good at HTML, CSS3, jQuery and Java Script/Typescript
• Ability to take quick decisions while working in a fast-paced environment
• Strong understanding of Agile methodologies.

Responsibilities and Duties:

• Develop software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas, following the software development lifecycle
• Ensure high-level performance and responsiveness of all the .NET applications.
• Solid understanding of the data structure & algorithms.
• Prepare and install solutions by determining and designing system specifications, standards and programming
• Provide information by collecting, analyzing and summarizing development and service issues
• Understand business needs and know how to create the tools to manage them
• Production quality code is must to have better performance of the application.
• Should think out of the box and research on to adapt optimized technical solutions.

website: www.glansolutions.com

Ketto is South East Asia's most trusted and visited crowdfunding platform. Co-founded by Varun Sheth, Zaheer Adenwala, and Actor Kunal Kapoor, Ketto was launched with a fundamental principle of 'democratization of capital' by providing people with a chance to connect and support different causes from anywhere in the world. The company is constantly working toward bridging the accessibility and affordability gap. Right from Bollywood actor Amitabh Bachchan to Noble prize winner Kailash Satyarthi, many notable personalities have used Ketto to raise funds for different causes. Brands like Godrej & Boyce, RPG, Viacom18, KXIP (IPL Cricket team), Radio City 91.9, Yes Bank, etc have associated with Ketto in support of their mission. Ketto works closely with hospitals, NGOs, and individuals to bring positive change to the community. So far, Ketto campaigns have raised over Rs. 1500 crores for various causes.

The Growth & Product team of Ketto, which stands for "Key To Tomorrow", is at the heart of all business activities. With our core products being crowdfunding, subscription-based giving, White-label SaaS solutions, and e-commerce products, the scope of future products goes as deep as swimming in the AI & Metaverse. We are looking for you to join an ever-hustling Growth & product team, take challenges head-on and own them to the ground. If you believe you are the key to tomorrow, then we are excited to have a word with you.

What we're looking for:

- Experience: Well number of years is just a number. We believe if you have worked in the right environment, you will have what it takes. But yeah, we do want a strong product experience

- Leadership: You enjoy leading from the front and value the stakeholder relationship

- Strategy: You can put a product vision & multi-year strategy that everyone can rally behind

- Execution: You can break down strategy into well-prioritised quarterly roadmaps & demonstrate execution excellence

- Data-backed decisions: You can ask the right questions & use data to make decisions

- Business Acumen: You enjoy building businesses & not just product features

- Technical Proficiency: You can participate with engineering teams to influence design & architecture

- Fun personality: People love working with you

- Superstar: That's what we want you to become at Ketto :)

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

Experience

-3-6 years of experience in an HR Generalist role in a startup

-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems

Role and Responsibilities

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
• How to measure performance
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across company
• Ensuring cultural homogeneity
• Employee engagement
•  Performance Management and its process
• Compensation benchmarking

Talent Acquisition

• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.

Onboarding & Induction

Should have done the following:

• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer

Employee Grievance Handling:

 Should have been involved in the below:

• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

Skills

• Proficiency in documenting processes and keeping up with industry trends.
• Excellent interpersonal and communication skills.
• Exceptional ability to screen candidates, compile shortlists and interview candidates.
• Experience in creating awareness of the company brand and establishing professional relationships with candidates.

Benefits

Too lazy to cook food? Delicious lunch served at office.

ESOPs, based on grade level

Comprehensive Health Insurance plans

We are looking for Sr. Node Js Developer

Experience - 1-5 years 

Location - Ahmedabad, Gujarat. (Work from Office/Home)

5 Days working 

Should have good communication skills.

Requirements:

•API Development

• Mongodb or Firebase

•Designing and developing user interfaces using Angular OR JavaScript MV-VM/MVC frameworks

•Good understanding of AJAX and JavaScript, TypeScript Dom manipulation Techniques

•Experience with RESTful services

•Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, ReactJS)

•Knowledge of Node.js, Express and frameworks available for it

•Understanding the nature of asynchronous programming and its quirks and workarounds

•User authentication and authorization between multiple systems, servers, and environments


Note:- We are not providing permanent work from home. They have to come to the office if needed.

Job Description:

Translating system requirements into the design and development of systems.
Transform vital business needs into code and drive innovation.
Collaborating and integrating code into enterprise systems.
Creative problem-solving skills.
Attitude to achieve the goals with complete ownership and hard work.

Technical Skills:

Must Have:

• 2+ Years of experience in UI/Front-end development of rich interactive web-based applications or modules.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience working as a React.js Developer. Thorough understanding of React.js and its core principles.
• In-depth knowledge of JavaScript, CSS, HTML, HTML 5, JSON, XML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme.
• Knowledge of MVC Pattern and Architecture. Experience with popular React.js workflows (such as Flux or Redux)
• Experience with user interface design.
• Experience with web debugging and performance testing software.
• Experience in all testing phases of development including Unit & Integration Testing.
• Excellent troubleshooting skills.
• Team player
• Excellent time-management skills

Beneficial:

• Working experience with Core Java.
• Knowledge of Jquery , Nodejs, Bootstrap, Struts, Spring, Hibernate, JSP, JSF, Angular, Vue,js Framework.
• Working with Databases (MSSQL, Oracle, Postgres)
• Working experience on source code version control systems (SVN, GIT)
• Working experience on Issue Tracking tool e.g. Jira, Bugzilla
• Working experience on Code Analysis tools e.g. Sonar Qube, Checkmarx.
• Experience in Restful Web Services integration.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Independent worker
• Great interpersonal and communication skills

Responsibilities

• Participate as a team member in all phases of software development lifecycle.
• Co-ordinating with the team on individual responsibilities and roadblocks.
• Perform design, development and testing on individual tasks
• Managing initiatives on UI/UX work
• Transparently share the challenges & feedbacks.
• Participate in integrated testing of product/ package.
• Designing a modern highly responsive web-based enterprise application component user interface.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Learn and understand user interactions.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers.
• Providing technical assistance to the other teammates.
• Keep compliance with Quality Systems and Procedures.

Desired Candidate Profile

• Scrum Master certification with a deep understanding of all things Agile (Scrum, Kanban, and other methodologies)
• 3+ years of multi-project management experience in a fast-paced, deadline-driven, technical (SDLC) environment
• Experience working in Web, Mobile Applications and OTT development teams in technologies such as HTML, CSS, JS, PHP, IOS, Android
• Experience running A/B Tests and experiments with website teams
• Website Release Deployment/Management experience
• Deep knowledge of agile and traditional frameworks
• Extensive experience in road mapping, planning, Gantt as well as fostering iterative processes and feedback milestones in the SDLC
• Experience with AWS, GitHub and Jenkins
• Proficiency in tools: Youtrack, Microsoft Teams, Confluence, Sharepoint
• Ability to thrive in a creative and deadline-driven environment
• Ability to travel occasionally to other offices(post-covid)
• Experience with Content Management Systems

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Research and identify new market opportunities.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.