Direct sales

Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile

Mandatory (Experience 1): Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile

Mandatory (Experience 2): Must have strategic thinking and good communication skills

Mandatory (Experience 3): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams

Mandatory (Graduation): Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)

Mandatory (Graduation year): 2016 onwards

 He/she should handle the complete Kolkata region and should have overall experience of all departments.

● Need Candidates from Freight forwarding industry.

● Should have minimum 10 years’ experience in Freight Forwarding services.

● Must have existing shipper base which can be diverted once onboard.

● Should be Good in preparing market reports.

● Should be Good in Client Acquisition & Retention.

NOTE :- 

Working Days - Mon to Fri (full day) & Sat (half day), [ 1&3 Sat - WFO, 2&4 Sat - WFH ]

Work Timings - 9:30 am - 6 pm

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Bookeventz is looking for a rock star coder to work closely with the founders to build on our core platform and mobile applications. A Techie who has an Expert understanding of Server Logics, REST APIs and core web technologies.

Should have a great understanding of MEAN/MERN Stack.

Our Tech Stack:

PHP, MySql, CodeIgniter, React.js, Node.js, ExpressJS, React Native, Javascript, HTML5, CSS3, REST API, AWS Server Management (RDS, Lambda, API Gateway), Ubuntu, Git, CI/CD Good To have: Python, Payment Gateway.

Few Challenges we are working on right now:

- Working on various optimization to improve page speed.

- Improving Server Response & Load balancing.

- Server-side development on various projects.

- Customized CRM to increase leads handled per salesperson to double a day.

- Create a platform for users to create their custom event website.

Job Objectives:

- Integration of user- facing elements developed by front- end developers with server- side logic

- Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices

- Optimization of the application for maximum speed and scalability

- Implementation of security and data protection

- Collaborate with senior management, operations & business team

- Building Rest APIs and maintain Database optimizations

Looking For:

- Great understanding of Node, react, Express, Socket.io, MVVM framework

- Worked on e- commerce website, server handling and deployments scripts

- The one who has worked on customer facing product for 2 years

- Strong knowledge of MEAN stack (Min 3 yrs professional working experience) with basic understanding of LAMP.

- Experience designing scalable, fault tolerant systems and databases.

Responsibilities:

• Devise procedures to inspect and report quality issues.
• Monitor all operations that affect the quality.
• Supervise and guide inspectors, technicians, and other staff.
• Assure the reliability and consistency of production by checking processes and final output.
• Appraise customers' requirements and make sure they are satisfied.
• Report all malfunctions to production executives to ensure immediate action.
• Facilitate proactive solutions by collecting and analyzing quality data.
• Review current standards and policies.
• Keep records of quality reports, statistical reviews, and relevant documentation.
• Ensure all legal standards are met.
• Communicate with external quality assurance officers during on-site inspections.

Requirements:

• Key requirements: Functional Testing, Automation, Base24 JIRA, API.

• Quick & Excellent Problem solving skills for complex & large scale problems
• Exposure to a wide variety of problem spaces, technologies
• Very Strong System design and OO skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
• Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases
• Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures.
• Awareness of pitfalls & use cases for a large variety of solutions
• Deep understanding & experience of high performance web scale & real-time response systems with experience & expertise in a variety of large scale persistent systems including large databases
• Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures the Principle architects should have seen it all and ideally in multiple cycles.
• Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5 years
• Must have worked in a small setup (either a startup or a small & reasonably independent team)
• 8+ years of overall experience
• B Tech or higher in Computer Science or equivalent required

• BS/MS in Computer Science or Engineering.
• 8+ years of experience in software development in an object-oriented language such as Java, .NET or Node.Js
• Exceptional design, coding, and problem-solving skills, with a bias for architecture at scale.
• Experience with HTML5, JavaScript, TypeScript, front-end technologies like AngularJS, Redux / React and upcoming web technologies.
• Real-world experience developing large scale commercial services with robust performance, resiliency, and telemetry, delivered both Online and OnPrem.
• Strong knowledge of computer science, algorithms, and design patterns.
• Ability to appreciate complex problems with a thorough design.