11+ MRD Jobs in Mumbai | MRD Job openings in Mumbai

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

Preferred Companies

Techtron Global, Webshark, Skynetiks Technologies, Datahikes, Nexivo, Sanver, NGenious Solutions, MindQuad Solutions Pvt. Ltd., Leaping Frog Solutions Pvt. Ltd., Direction Software LLP, Cloud Fronts Technologies, Astral Consulting, L&T Technology Services (LTTS), Providian Global Solutions Pvt Ltd, Arisoft, Mondial IT Consultants, Fractal Analytics, Rolta, Indus Net Technologies, Vyom Labs, CLOUDDBTECH, vPhrase, Kentrix, Intellicus

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

Position: Finance & Account Manager

Job Type: Full-Time

Location: Mumbai

Job Overview:

This position will play a pivotal role in driving the company's finance department functions. You will lead a team & responsible for overseeing financial operations, strategic planning, and compliance within the company.

Responsibilities:

• Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
• Controlling Accounts Payable and Account Receivables.
• Responsible for implementing Finance Policies set by the management/Corporate Office.
• Hands-on experience with accounting software. Taking care of all the functions of finance operations.
• Strong control over revenue through various means and channels and reconciliation
• Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
• Day-to-day banking operations and fund planning & reporting to management.
• Working knowledge of TDS provisions, including the different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and yearend E-TDS filings.
• Statutory compliances, including verification, calculation payment & filing of returns, e.g., GST, TDS, etc.
• Possess strong work ethics and good interpersonal and communication (written & oral) skills.
• Good analytical skills, embrace challenges & changes, initiative, and have a positive working attitude.

Preferred Qualifications:

• Chartered Accountant with 2+ years of experience in core accounting & finance managerial role in an IT/Technology/SAAS firm
• Industry Type: IT Services & Consulting
• Advance Excel Knowledge is must

About Us:

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.

QuickSell:

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/

DoubleTick:

DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging,chatbots, and role-based access. For more details, check out our website: https://doubletick.io/

Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.

Role Description

Key Responsibilities and Accountabilities

We are seeking a highly motivated individual to coordinate and collaborate with our sales, delivery, and support teams in the creation of sales-related documents, specifically pre-sales activities, documents, proposals, client presentations, due-diligence, risk assessments, and more.

As a key member of our team, you will be responsible for understanding clients' existing business processes and requirements and providing pre-sales support for our Sales Managers and Account Managers.

Proposals- In this role, you will need to understand the requirements and create a winning proposal or presentation based on inputs from multiple technology and domain teams. You will need to coordinate with different teams to ascertain inter-dependencies and maintain an overall proposal delivery project plan with defined tasks, deliverables, and associated timelines.

Repository - You will be responsible for creating and maintaining case studies, introductory segment presentations, and samples in coordination with delivery and sales teams.

Pipeline Reporting- The role also involves sales pipeline reporting and tracking, including financial and sales activity reporting. You will also be responsible for ensuring that all standard company presentations, brochures, and collaterals are up-to-date and indexed properly in the repository.

As a self-starter, you will be expected to identify key issues and priorities and focus on delivering required results with minimal direction and supervision. Multitasking with a high level of ownership is essential for success in this role, considering the high level of role seniority and sensitivity.

Market Intelligence- As a key member of our team, you will be responsible for conducting comprehensive reviews of the market through a thorough analysis of demand-supply dynamics, competition landscape, value chain, and regulatory frameworks governing the industry. In addition, you will conduct in-depth assessments of companies involving a review of their business structure, product/service offerings, management team, recent developments, go-to-market approach, and outlook.

Leadership- As a mentor, you will be responsible for training associates/analysts working on the projects being executed. You will support the development of proposals through case-studies, samples, and preliminary background research. You will exhibit sector-specific subject-matter expertise as relevant.

Reporting: EVP, Client Engagement Team

Internal and External Interfaces - DPA sales & marketing, operations teams and Clients

 Position Details: Full-time, permanent position

Qualification: MBA in Finance/ Marketing. Experience in the financial services industry will be an added advantage.

Research background will be an added advantage.

Work Timing: Day shift ~ 11am to 8 PM shift

Skills and Experience:

·  Good flair for writing and presentation skills

·  Good communication skills with an excellent command over English

·  Good understanding of financial markets/economics

·  Ability to articulate and communicate thoughts/opinions in effective manner.

·  Good command over MS Word, Excel, Powerpoint

Behavioral and Culture Competencies

·  Should be able to think on their feet when it comes to proposing solutions to clients based on their pain points/requirements.

·  Must be a team player.

·  Able to co-ordinate with multiple teams within the organization along with client teams(s)

·  Comfortable in client communication, written and oral

·  Able to work under pressure and with short deadlines

About Decimal Point Analytics:

Decimal Point Analytics (DPA) is a modern technology-enabled research and consulting firm. Since our inception in 2003, we have been a trusted partner to an entire spectrum of financial market professionals. We are thrilled to be able to deliver innovation in research processes through a team of experts in financial services and computing. By utilizing and scaling the values we bring into the engagements, our customers have been able to delight their end-customers and garner competitive advantage in the process.

Why should you be excited about this role?

We are the backbone of the organization when it comes to engaging with clients and growing the business at a strategic level. If you believe that you have what it takes to contribute meaningfully to accomplish these goals, this is the role for you!

If you are a detail-oriented and motivated individual with a passion for sales support and coordination, we encourage you to apply for this exciting opportunity.

Primary Responsibilities:

· Create test plan and test cases

· Verify application for functionality

· Develop Test Automation for products

· Master the functionality of the product

· Work with Product managers to understand the product requirement & acceptance criteria

· Develop deep understanding of the architecture & implementation for the product

· Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based decision-making in the organization.

· Execute other Duties as assigned

Must-Have Skills and Abilities:

· 3 to 5 years of experience in Information Technology with expertise in test automation of applications from UI and API layer.

· Hands-on experience of programming concept such as OOPs in scripting languages like Java, .NET, Python and JavaScript.

· Candidate should have hands on experience of writing, maintaining automated UI and APIs tests written in Java, JavaScript, C#, Python using various open-source testing libraries like, Cypress, REST Assured, Selenium, etc.

· Hands on experience with one or more querying languages such SQL (preferred) and No SQL databases (MongoDB).

· Hands on experience in automating backend REST services including writing custom functions using tools such as Cypress, Postman, REST Assured, Ready API etc.

· Experience of working in distributed agile teams using agile frameworks such as SCRUM ,

· Hands on experience of working with continues integration tools such Jenkins, Circle CI.

· Able to independently create and maintain automation test jobs using tools such as Jenkins.

· Hands on experience working with source code management tools such as GitLab, GitHub, AWS Code Commit etc.

· Ability to quickly adapt to new tools and evolving technologies.

· Excellent verbal and written communication.

Key responsibilities:

• Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
• Design, Build, and maintain Social Media presence
• Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identify trends, insights and optimize approach based on the insights.
• Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
• Create landing pages and optimize user experience for Lead Acquisition
• Should be able to plan and execute Webinars, Seminars and Events

Skills:

• MBA or PGDM in Marketing
• 6+ years of experience in Digital Marketing for IT/ITES Services Industry
• Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
• Good to have experience in using HubSpot as Marketing Tool
• Must have excellent verbal and written Communication skills with exposure to Global Clients

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners