11+ Morphic Jobs in Bangalore (Bengaluru) | Morphic Job openings in Bangalore (Bengaluru)

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

Position : Senior Test Automation Engineer

Experience : 8+ Years

Location : Hyderabad / Bangalore

Job Description :

We are seeking a highly skilled Senior Test Automation Engineer with extensive experience in test automation and strong knowledge of Agile methodologies.

The ideal candidate will have hands-on experience with UFT, Java Selenium, and Ready API to design, develop, and maintain automated test scripts ensuring high-quality software delivery.

Key Responsibilities :

• Design, develop, and execute automated test scripts using UFT, Java Selenium, and Ready API.
• Collaborate closely with cross-functional teams to understand requirements and ensure quality delivery.
• Participate actively in Agile ceremonies and contribute to continuous improvement of testing processes.
• Analyze test results, report defects, and work with developers to resolve issues.
• Mentor junior team members and share best practices in automation testing.

Mandatory Skills :

• 8+ Years of hands-on experience in test automation using UFT, Java Selenium, and Ready API.
• Strong understanding of Agile methodology and practical experience applying it in testing environments.
• Excellent communication skills with the ability to clearly articulate testing progress and issues.

Preferred :

• Experience with CI/CD pipelines and test automation integration.
• Knowledge of performance testing tools and techniques.
• Experience in cross-browser and mobile device testing.

Company Description

Appiness Interactive Pvt. Ltd. is a Bangalore-based product development and UX firm that specializes in digital services for startups to fortune-500s. We work closely with our clients to create a comprehensive soul for their brand in the online world, engaged through multiple platforms of digital media. Our team is young, passionate, and aggressive, not afraid to think out of the box or tread the un-trodden path in order to deliver the best results for our clients. We pride ourselves on Practical Creativity where the idea is only as good as the returns it fetches for our clients.

Role Objective

To drive revenue growth by converting qualified leads, acquiring new clients, and contributing to brand-building initiatives.

Key Responsibilities

● Identify and develop new business opportunities

● Convert qualified leads into clients through meetings and presentations

● Understand client requirements and propose tailored solutions

● Prepare proposals, pricing, and commercial discussions

● Negotiate contracts and close deals

● Build and maintain strong client relationships

● Collaborate with marketing on campaigns and brand positioning

● Represent the company at events, meetings, and networking forums

● Maintain sales pipeline and provide regular reports

● Analyze market trends, competitors, and customer insights

● Support strategic partnerships and long-term growth initiatives

Required Skills & Qualifications

● Strong communication, presentation, and negotiation skills

● Experience in B2B sales (IT/Digital preferred)

● Strategic thinking and relationship management

● Ability to work independently with revenue targets

● Proficiency in CRM and proposal tools

KPIs

● Revenue and deal closures

● Conversion rate from qualified leads

● Client acquisition and retention

Job Description - Manager Sales

Min 15 years experience,

Should be experience from Sales of Cloud IT Saas Products portfolio which Savex deals with,

Team Management experience, leading cloud business including teams

Sales manager - Cloud Solutions

Reporting to Sr Management

Good personality

Distribution backgroung

Keen on Channel partners

Good database of OEMs and channel partners.

Age group - 35 to 45yrs

Male Candidate

Good communication

B2B Channel Sales

Location - Bangalore

If interested reply with cv and below details

Total exp -

Current ctc - 

Exp ctc - 

Np -

Current location - 

Qualification - 

Total exp Channel Sales -

What are the Cloud IT products, you have done sales for? 

What is the Annual revenue generated through Sales ?

Job Description

SAP HR Technical Lead support Consultant will analyze and propose technical solutions for

Production issues raised as incidents and work towards closure. Work closely with Technical Team

and Functional Consultants. Provide effort estimation for any break fixes that are needed,

feasibility study, unit testing, technical review, and mentor/guide the technical team.

Essential Functions:

• Must be able to work on rotational shifts.

• Must have experience on 2-3 SAP Payroll implementations

• SAP HR ABAP development or support experience. Must have experience and expert knowledge

of ABAP development objects including Dialog programming, User-exits, BADIs, Smart Forms

and/or Adobe Forms, ALV, BAPIs, RFCs, and other SAP development tools.

• Must have worked on payroll implementation projects.

• Must have good experience in SAP HR ABAP and SAP UI5/Fiori applications using SAP Web IDE.

• Must have hands-on experience and technical proficiency in Object Oriented ABAP (OOPs) with

expertise in WRICEF development.

• Must have strong ABAP debugging skills

• Manage the support team of Functional associates, Technical associates and Scrum masters

focused on delivering and maintaining products for the Human resources domain.

• Work with solution architects and help define business processes and system architecture

• Support the team in ensuring that the Incidents, production bugs are resolved within the given

SLA

• Ensure that RCA is done and the systems (HRO/payroll) are stabilized

• Ensure compliance with security practices/guidelines and relevant technology standards

• Experience and worked on HR Interfaces.

• Support experience in SAP and the cross-function relationship between modules for forms,

reports, interfaces, enhancements, BDC, LSMW, BADI, BAPI, workflow, and other development

work

• Strong knowledge and understanding of SAP Transport layers, IDOCs and interfaces and the

different kinds of Transport Request and SAP best practices in handling transports

• Understanding of all the key enhancements spots (BADIs and User Exits) and how to best

leverage them to meet customer-specific requirements with minimal risk

• Exemplary troubleshooting skills and ability to drive root cause analysis on incidents and

problems

• Must have good experience in HR ABAP Programming. Extensively worked on PA, OM, Time &

Payroll.

• Must have good experience in SAP ESS/MSS modules of HR and all submodules of HR with

specialization in Payroll. Also, worked on PCRs in HR.

• Must have good knowledge on configuring and customizing various HCM Modules i.e. Personnel

Administration, Organizational Management, Time Management, Payroll, ESS/MSS

Required Education and Experience:

• Bachelor’s Degree or equivalent experience

• 8-12 Years of SAP ABAP/HR ABAP experience

• Strong application support experience for a large client

Preferred Education and Experience:

• SAP payroll technical knowledge

• Excellent written and verbal communication skills

• Good logical and analytical skills

• Ability to work independently and guide the technical team

• Worked on ticket handling tool service now.

Additional Eligibility Qualifications: An ideal candidate will have a minimum of 2-3 SAP HCM

Payroll support projects and 8-12 years of experience as SAP HCM ABAP developer.

send cv to vinay.sharmaatcodersbrain.com

Responsibilities:

● Work with development teams and product managers to ideate software solutions.

● Design user-side and server-side architecture.

● Build the front-end of applications through appealing visual design.

● Develop and manage well-functioning databases and applications on MYSQL.

● Write effective APIs.

● Test software to ensure responsiveness and efficiency.

● Troubleshoot, debug and upgrade software.

● Create security and data protection settings.

● Build features and applications with a mobile responsive design.

● Write technical documentation.

Requirements:

● Proven experience as a Full Stack Developer or similar role.

● Experience developing web and mobile applications. ● Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript).

● Knowledge of back-end language(Node.js) and JavaScript frameworks (Angular, React, Vue but preferably React).

● Familiarity with MySQL databases, web servers (e.g. Apache) and UI/UX design.

● Excellent communication and teamwork skills.

● Great attention to detail Organizational skills. The knowledge of following, will fetch you brownie points during interviews:

● Ruby on Rails.

● Familiarity with AWS.

● Familiarity with Docker

• • facilitate and maintain relationships between  organization and vendors/partners
  • negotiating contracts, creating standards for the vendors, and finding the best available vendors
  • Good stakeholder management and 3-4 years of experience working in a similar set up where they have handled the Contract hiring piece
  • Prior experience in MIS, tracking of profiles, sourcing candidates, scheduling
  • Exp in Vendor management, assessing vendor performance, clearing PO’s, empanelment of vendors and creating SOP’s.
  • Establishing the process (create a flow chart on process and circulate to all businesses)
  • Maintaining vendor database and keeping resumes ready skill wise.
•  

Job Title : Talent Acquisition Sourcers

Roles and responsibilities:

• Sourcing candidates from various job portals.
• Conducting the initial screening rounds.
• Scheduling interviews with candidates and panel members.
• Job Posting for Portals, Social Media and External Sources.
• Preparing the Resource tracker Weekly, Monthly, Quarterly MIS.
• Conducting the Weekend Recruitment Drives.
• Worked on PPT and various ways of presenting data as a story/theme.
• Have managed high volume of data and MIS in past.

Requirement:

• MBA (HR) / Graduate
• Experience 2-6yrs into sourcing candidates from Job portals & have spent 70% doing IT recruitment & 30% non-it
• Location : Bangalore, Delhi, Mumbai, Chennai
• Ability to articulate confidently
• Excellent communication skills (written & verbal)
• Strong analytical skills
• Contract period : 1year

About Starmark

You will be a part of highly motivated individuals who believes in the concept of “learning while implementing”, a team which practices an idea of developing a shrink and a wrapped solution which are agile, scalable, performance optimized and maintainable. We at Starmark exercise learning and the sharing of ideas in an open environment, where you can visualize the transforming of complex healthcare business requirements into flexible, customizable software. 

Skills Required

C#, SQL, ASP.NET, MSSQL, .NET Framework, Web API, XML, JSON, AJAX, jQuery, JavaScript, ADO.NET, WCF, IIS 7.5, NUnit, LINQ, Web services, UI Development, OOPS Concepts. 

Key Accountabilities & Deliverables

 We are currently seeking an energetic and highly motivated .net developer who thrives in a team environment, has a desire to learn new technologies and who wants to be part of a progressive team. 

• Write clean, scalable code using .NET programming languages 
• Producing code using .NET languages (C#) 
• Upgrading, configuring and debugging existing systems 
• Develop documentation throughout the software development life cycle (SDLC) 
• Familiarity with architecture styles/APIs (REST, RPC) • Understanding of Agile methodologies 
• Provide technical ownership for subcomponents (code, functional validity, and quality). 
• Perform software development tasks within appropriate schedule, task, and quality guidelines set in conjunction with the Lead / Project Manager of the project. 
• Specify, create, modify, maintain, and test software component(s) that are part of a larger software project. 
• Ensure adherence of design and code to standards. 
• Regularly perform self-review of code and quality. 
• Ensure adherence to processes defined for the project. 
• Effectively document technical issues, changes to code, etc. 
• Prepare unit test cases and execute them to verify quality 
• Fix any defects found by self, lead or QC team 
• Report code completion and code quality – Implementation report 
• Make the builds whenever necessary 
• Effective oral and written communication 
• Strong problem solving, analytical and design skills. Possesses the ability to be accurate, consistent and detail oriented.