Graphic Designer

·      7+ years of professional experience in front-end development.

·      5+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)

·      3+ Years Exp as Lead

·      Strong understanding of JavaScript (ES6+), HTML5, and CSS3.

·      Experience with RESTful APIs, GraphQL, and WebSocket integration.

·      Proficiency in modern build tools (Webpack, Vite, Babel, etc.).

·      Expertise in state management libraries (Redux, MobX) and React Query.

·      Solid understanding of UI/UX principles and responsive design.

·      Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).

Familiarity with modern CI/CD pipelines and version control tools (Git).

Job Title: Generative AI Engineer

 Company: EaseMyTrip.com

 Location: On site - Gurgaon (Sec - 32)

 Experience: 5+ Years

About the Role

EaseMyTrip.com is looking for a talented Generative AI Engineer to help build the future of travel technology. You will work at the intersection of AI, backend systems, and frontend interfaces, crafting intelligent solutions using LLMs, scalable Python APIs, and interactive UIs with React JS.

Join us to create conversational travel assistants, automate customer experiences, and deliver cutting-edge features powered by GPT-4, LangChain, and more.

 Key Responsibilities

 Build and integrate Large Language Models (LLMs) like GPT-4, Claude, or Mistral into real-world travel solutions.

 Design prompt engineering pipelines and implement RAG (Retrieval-Augmented Generation) workflows.

 Develop and maintain secure, scalable backend services using FastAPI or Django.

 Create dynamic frontend interfaces and dashboards using React JS

 Deploy AI models and services on AWS, GCP, or Azure with containerization and CI/CD.

 Implement NLP features such as entity recognition, summarization, and sentiment analysis.

 Work with relational and NoSQL databases like PostgreSQL or MongoDB.

 Collaborate with cross-functional teams including design, product, and data.

 Requirements

 5+ years of backend development experience, with at least 2 years working with LLMs/NLP

Strong Python programming skills

Hands-on experience with React JS for front-end development

 Experience building APIs using FastAPI or Django

 Familiarity with LangChain, Hugging Face, and OpenAI APIs

 Knowledge of cloud platforms and serverless architecture

 Problem-solving mindset and a deep passion for AI innovation.

Job Requirements:

1. Responsible for making outbound calls and regular follow-up on leads assigned.

2. Build a strong relationship/Trust with customers by Understanding the customer.

3. Process the Revenue generation by following Cold calling and follow-ups frequently.

4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.

5. Strong enough to give revenue to the company and able to deliver results on time.

6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.

7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.

8. Handling customer queries and resolving the issues related to them.

9. He/she should have great communication and convincing skills and be able to reach targets.

10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements
• Working closely with the product team in understanding the requirements and user workflow
• Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
• Designing, developing and executing automation test scripts
• Raising defects/bugs and tracking them till closure

Requirements:

• Bachelor's degree in engineering/IT/computer science or related field
• 2-4 years of relevant work experience in software testing
• Professional automation QA experience, using Selenium Webdriver with Python and/or Java 
• Experience in using a defect tracking system to report, track and resolve defects
• Good understanding of the Agile software development methodology (Kanban or Scrum) 
• Passion for software quality assurance, problem detection and analysis
• Experience working in SaaS based product company (optional)
• Worked for a bootstrapped high-growth startup (optional)

Roles and Responsibilities: 

• Must be self-driven and motivated
• Proficient in writing quality, efficient and performant code for iOS app, using Swift
• Follow right architecture and design patterns
• Aware of the agile working environment
• Document design/technical guidelines and spread knowledge across teams
• Responsible for self/peer code reviews
• Viable suggestions with clear understanding of iOS fundamentals
  
  
  Requirements :

  (Must have skills) 

• Swift (relevant knowledge)
• iOS Fundamentals
• MVVM/VIPER (relevant knowledge and experience )
• SOLID principles
• Third party integrations likes google map, firebase, Analytics
• Know about push notification & deep linking

Job Requirements :

- Advanced Javascript, CSS, HTML 5, Sass, Less, JSON, DOM Concepts

- Candidate should have 2-3 years of regular working experience.

- Must have expertise in React js, Redux, node js, ExpressJS MongoDB, MySql, NoSQL Flux,

javascript html5 core concepts.

-Fluent in responsive design and mobile / tablet UI / UX, HTML5, CSS3 along with

bootstrap

-UI Performance: should have hands-on experience of optimizing page load, rendering,

caching.

- Familiarity and experience with Container architecture - Docker/Jenkins and build scripts,

help maintain code quality, organisation, and automation

- Must have done multiple projects using React js, Redux, node js, and MongoDB with

Cross browser/device compatibility.

-Working Knowledge of common Javascript Libraries such as jQuery.

-Working understanding of Webpack, Babel & other pre-processing tools.

-Good Understanding of REST Apis

-Good understanding of AJAX and its UI implications

- Good knowledge of events handling in client-side and server-side.

- Good knowledge of code versioning tools, such as Git/bitbucket

- Good logical and mathematical programming skills with good communication skills.

- At Least 2-3 live projects

- NodeJS knowledge is a plus

-Good hands-on experience with ES6 & knowledge of the upcoming syntax of ECMAScript.

-Huge plus if you have experience in working with state management libraries like Redux, MobX etc. in React.js.