Graphic Designer

Tekdi’s JD for Business Development Executive Role

Step into an exciting role with Tekdi Technologies Growth Team, where you’ll be instrumental in identifying and converting business opportunities, strategic collaboration opportunities for growth, impact and other dimensions of organisational growth. You will

help drive the day-to-day success of the organisation by managing core elements of business growth, marketing and client success.

We are searching for a candidate who is comfortable working in a cross-functional, Detail oriented, highly dynamic environment and has experience supporting strategic changes

backed by data driven insights. This role will be hybrid, and based in our Pune office.

This role isn’t for someone looking for a traditional job description. We need someone who

learns new tools and skills quickly to solve problems. Most importantly, get things done.

It’s suitable for someone who has:

❖​ Bachelor's degree in Business Administration, Management, Engineering,

IT/Computer Science or a related field with MBA

❖​ 2+ years of Business Execution, Implementation, or Strategic Planning experience,

or equivalent demonstrated in an organisation involved in software services and

product development

❖​ A self-starter and owner mentality - you can leverage the first principle thinking

and lead "first-time" assignments with no playbook from initial problem framing to

solution rollout.

In this role, you will be learning and contributing to following areas:

●​ Strong/ highlevel Tech understanding - Good to have

●​ Business Growth: Generating Business Opportunities through digital avenues

(Email Marketing, Digital Campaigns and other strategic marketing activities

targeted towards ICP)

●​ Bid Management & Proposal Development: Identify Bid Opportunities and own

End-to-End process to create winning responses & documentations for

RFPs/RFIs/ RFQs by collaborating with internal stakeholders

●​ Account Based Marketing: Identify growth opportunities and build relationships

with key decision makers of high-value accounts to increase revenue, retain top

accounts, and improve pipeline quality

●​ Pre-sales Consulting: Assisting in Pre-sales Consulting, conducting product

demonstrations and marketing collaterals to showcase the value of the company’s

offerings●​ Stakeholder Management: Act as a liaison between Client/Prospect and team

members (including Leadership Team, Business Unit Head and Technical team) for

addressing requirements with utmost priority to success of client and organisation

goals

●​ GTM Strategy Design & Execution: Develop and execute comprehensive marketing

strategies that align with the company's goals and target audience

●​ Solution & Design Coordination: Collaborate with the solutions/technical team to

design and present solutions that meet customers' specific needs

●​ Pipeline Management: Maintain an active sales pipeline, tracking all sales process

stages from lead generation to deal closure

●​ Market and Product Research for Growth: Research industry trends, competitors,

and market needs to find new opportunities. Analyze business data and client

needs to create cost-effective strategies. Assess products, customer pain points,

and market demand to define unique value and messaging, aligning strategies for

growth.

●​ Client Engagement: Establish and maintain relationships with key decision-makers

to understand their needs and provide appropriate solutions

●​ Cross Team Collaboration: Collaborate with cross-functional teams such as

Finance, Legal and People team to ensure adherence to established business

processes

●​ Event Participation, Workshops & Networking: Organising virtual events,

workshops, and representing Tekdi at regional/national events in the region with

prospect/industry

●​ Reporting: Regularly report on sales activities, performance metrics, and forecasts

to the Leadership Team and Business Unit Heads

At Tekdi, we’re providing software development, tech consulting services along with

cutting edge open source products and solutions that help organisations across domains

to solve problems and create impact at Scale. This is an opportunity to help shape our

journey and grow with us over the long term.

What we care about:

Your ability to deliver and create impact. We value people who bring creativity, curiosity,

and initiative to everything they do

What’s in it for you:

●​ Work directly with a skilled and supportive team passionate about what they do.

●​ Help organisations across different domains and geographies to create impact at

scale

●​ Take on real responsibility from day one

●​ Build a career with an organization that values initiative and long-term growth

●​ Competitive Package and thriving working environment with people-centric

culture

If you're passionate about driving growth and making an impact, we’d love to have you

on our team at Tekdi Technologies!

Mandatory Skills : ITSM , Servicenow Modules , End to End Implementation , App Engine

ServiceNow Architect/Lead

Responsibilities:

• Lead and manage multiple projects' design, development, and implementation.

• Design, implement, Lead, and manage the overall architecture and roadmap for the ServiceNow platform.

• Conduct workshops and collaborate with stakeholders to gather requirements, define solutions, and ensure alignment with business objectives.

• Lead and mentor teams to deliver high-quality ServiceNow implementations and enhancements.

• Participate in proposal work with activities such as estimations and technical solutions

• Establish governance processes and best practices for platform development and administration.

• Troubleshoot critical issues and manage upgrades while minimizing downtime.

Skills and Qualifications:

• 8 Years + ServiceNow Experience

• Strong programming and technical expertise, including advanced scripting and platform development.

• Proven experience in managing end-to-end ServiceNow implementations.

• Deep expertise in the ServiceNow platform, including ITSM, ITOM, and ITAM, is necessary. Or at least any two product experiences (ITSM+ITOM or ITAM + ITOM or ITSM + ITAM)

• Additional product experience in HRSD, SPM, GRC, SECOPS, and custom applications are added value

• Hands-on experience in solution architecture and design across multiple ServiceNow modules.

• Proficient in ServiceNow scripting, configuration, and workflow automation.

• Experience with integrations using REST, SOAP, and other APIs.

• ServiceNow CSA certification (mandatory); CIS certification for relevant modules (ITSM, ITOM, HRSD, etc.) is a significant advantage.

Responsibilities:  

∙ Database Administration (PostgreSQL): 

∙ Oversee the installation, configuration, and maintenance of PostgreSQL database systems. 

∙ Monitor database performance, conduct performance tuning, and optimize SQL queries for efficiency. 

∙ Implement and maintain database security measures, including user access controls, data encryption, and 

backup and recovery strategies. 

∙ Troubleshoot database issues, diagnose and resolve database-related problems, and ensure system 

reliability and uptime. 

∙ Plan and execute database upgrades, patches, and migrations, ensuring minimal downtime and data 

integrity. 

∙ Implement database replication, clustering, and high availability solutions for disaster recovery and 

failover. 

∙ Database Development: 

∙ Develop and maintain database scripts, stored procedures, functions, triggers, and other database objects 

to support application development and data processing requirements. 

∙ Design and implement data models, database schemas, and indexing strategies to optimize database 

performance and support application functionality. 

∙ Perform data conversion and migration tasks, including data cleansing, transformation, and loading 

(ETL) processes, ensuring data integrity and consistency. 

∙ Collaborate with software developers, architects, and business stakeholders to understand database 

requirements and provide database solutions that meet business needs. 

∙ Conduct code reviews, performance analysis, and database optimization to ensure adherence to best 

practices and standards. 

∙ Document database designs, processes, and procedures, and provide training and knowledge transfer to 

junior team members. 

∙ SQL Query Optimization: 

∙ Write and optimize complex SQL queries, stored procedures, and database views to retrieve and 

manipulate data efficiently. 

∙ Analyze query execution plans, identify performance bottlenecks, and implement optimizations to 

improve query performance. 

∙ Utilize database performance monitoring tools and profiling techniques to identify and resolve 

performance issues. 

• 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
• Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
• Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
• Deep Knowledge in Windchill architecture

• Experience in atleast one full lifecycle PLM implementation with Windchill.
• Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade

• Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
• Knowledge & Experience in Build and Release process
• Having worked on custom upgrade will be a plus.
• Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
• Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.

•  Handle Inbound & Outbound customer calls
•  Acknowledge and resolve customer queries and promptly provide solution to the
• query
•  Keeping records of customer interactions, transactions, comments and complaints
•  Establish and improve cooperation with new/existing customers
•  Coordinate with all the department for smooth redressal of customer complaints.
•  Maintaining a positive, empathetic and professional attitude towards customers.
•  Excellent interpersonal and oral communication skills
•  Computer knowledge (WORD & EXCEL)
•  Experience in customer handling

What you need to have:

• 3 - 6 years of relevant experience as SEO specialist or similar role
• 3+ years of experience in planning and implementing a successful SEO strategy
• 4 years of experience in web analytics, marketing, and business development
• Expertise in A/B and other testing methods
• Familiarity with HTML, CSS, JavaScript
• In-depth knowledge of research principles and methods and experience in analysing data
• Excellent communication, collaboration and project management skills
• Ability to adapt quickly in fast-paced environments

• Experience of providing technical leadership in the Big Data space (Hadoop Stack like Spark, M/R, HDFS, Pig, Hive, HBase, Flume, Sqoop, etc. Should have contributed to open source Big Data technologies.
• Expert-level proficiency in Python
• Experience in visualizing and evangelizing next-generation infrastructure in Big Data space (Batch, Near Real-time, Real-time technologies).
• Passionate for continuous learning, experimenting, applying, and contributing towards cutting edge open source technologies and software paradigms
• Strong understanding and experience in distributed computing frameworks, particularly Apache Hadoop 2.0 (YARN; MR & HDFS) and associated technologies.
• Hands-on experience with Apache Spark and its components (Streaming, SQL, MLLib)
  Operating knowledge of cloud computing platforms (AWS, especially EMR, EC2, S3, SWF services, and the AWS CLI)
• Experience working within a Linux computing environment, and use of command-line tools including knowledge of shell/Python scripting for automating common tasks
•