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Open Position: Facilities Engineers (2 positions)

MAQ Software, a leading global software consultancy, is nearing completion of our first office tower in Noida Sector 145 to support 2,000 engineers. Our new facility is located near Sector 145 Metro station adjoining the proposed 15 acre Microsoft campus. Our 350,000 square feet, 11 story building is designed by the leading architects and technical consultants. Our Platinum Green qualified building takes advantage of the recent advances in energy efficiency and uses 500KW solar plant.

Job Description:

We are seeking a Facilities Engineer to oversee all aspects of building functions and guarantee the safety and functionality of all facilities. Duties include working with contractors, planning maintenance work, maintaining records, and supervising facilities staff. The Facilities Engineer will ensure that our facilities are safe, functional, and efficient while also adhering to the government regulations. The ideal applicant will be well-versed in mechanical, electrical, and plumbing systems and have previous building management expertise.

Key Responsibilities:

• Design and oversee the construction of new facilities, ensuring they are functional, efficient, and safe.

• Manage and supervise facility maintenance staff, contractors, and vendors.

• Identify opportunities to improve energy efficiency and sustainability and implement solutions as appropriate.

• Maintain accurate records of maintenance and repair activities, as well as expenses.

• Develop and implement preventive maintenance programs for all facilities and equipment.

• Inspect buildings’ structures to determine the need for repairs or renovations.

• Maintain equipment and building provisions to meet health and safety requirements.

• Control activities like parking space allocation, waste disposal, building security etc.

• Prepare and implement project budgets and time limits.

• Work with other departments to identify and prioritize facility-related projects and allocate resources accordingly.

• Ensure that all facilities are equipped with necessary safety equipment and that staff are trained to use it.

• Provide technical support and guidance to other departments as needed.

Qualifications & Skills:

• Bachelor's degree in mechanical engineering, electrical engineering, or a related field.

• 8+ years of experience in facilities management or a related field.

• Strong understanding of mechanical, electrical, and plumbing systems.

• Knowledge of HVAC and other building systems.

• Experience in project management, including budgeting and scheduling.

• Ability to read and interpret technical drawings and specifications.

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills.

• Familiarity with local and federal regulations related to facilities management.

• Experience with energy efficiency and sustainability initiatives is a plus.

Experience: 1-10 years

Work timings: To support our high-performance engineering team, we must limit downtime. You will be required to work in shifts to address issues with contractors as expected in new buildings in the new Noida sector.

We prefer candidates staying close to Noida Sector 145 to reduce traffic related issues.

Job location: MAQ Software, A3, Sector 145, Noida 201301

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

Execute marketing campaigns through FB Ads ensuring high ROAS

Optimize campaigns to achieve the best ROI & meet targets

Handle various campaign: conversion, website clicks, traffic, remarketing, etc.

Conduct A/B testing on campaigns to improve ROI

Requirements

• 2+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• Linux
• SpringBoot or Spring MVC
• Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Java 8
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding AI/ML algorithms is a plus.

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 
  
  

7+ Years of experience in developing large scale applications. 
Solid Domain Knowledge and experience with various Design Patterns & Data Modelling (Associations, OOPs Concepts etc.)
Should have exposure to multiple backend technologies, and databases - both relational and NOSQL databases
Should be aware of latest conventions for APIs
Preferred hands-on experience with GraphQL as well as REST API
Must be well-aware of the latest technological advancements for relevant platforms. 
Advanced Concepts of Databases - Views, Stored Procedures, Database Optimization - are a good to have.
Should have Research Oriented Approach 
Solid at Logical thinking and Problem solving 
Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
Experience with various Tools used in Development, Tests & Deployments. 
Sound knowledge of DevOps and CI/CD Pipeline Tools 
Solid experience with Git Workflow on Enterprise projects and larger teams 
Should be good at documentation at project level and code level ; Should have good experience with Agile Methodology and process
Should have a good understanding of server side deployment, scalability, maintainability and handling server security problems.
Should have good understanding on Software UX 
Proficient with communication and good at making software architectural judgments
Expected outcomes 

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 
  
  
  

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
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At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

finhence is hiring for the role of back-end web developement intern.

duration- 4 months

skills required - node.js, API , PHP etc

experience- freshers/ undergraduates can apply

Looking for a AWS Architect for our client branch in Noida

Experience: 8+ years of relevant experience

Location: Noida

Notice period : Immediate to 30 days joiners

Must have: AWS, Spark, Python, AWS Glue, AWS S3, AWS Redshift, Sage Maker, AppFlow, Data Lake Formation, AWS Security, Lambda, EMR, SQL

Good to have:

Cloud Formation, VPC, Java, Snowflake, Talend, RDS, Data Bricks

Responsibilities:

• Mentor Data Architect & Team and also able to Architect and implement ETL and data movement solutions like ELT/ETL/Data pipelines.
• Apply industry best practices, security, manage compliance, adopt appropriate design patterns etc
• Able to work and manage tests, monitors, manage and validate data warehouse activity including data extraction, transformation, movement, loading, cleansing, and updating processes.
• Able to code, test and dataset implementation and maintain and define data engineering standards
• Architect, Design and implement database solutions related to Big Data, Real-time/ Data Ingestion, Data Warehouse, SQL/NoSQL
• Architect, Design and implement automated workflows and routines using workflow scheduling tools
• Identify and Automate to optimize the performance.
• Conduct appropriate functional and performance testing to identify bottlenecks and data quality issues.
• Be able to implement slowly changing dimensions as well as transaction, accumulating snapshot, and periodic snapshot fact tables.
• Collaborate with business users, EDW team members, and other developers throughout the organization to help everyone understand issues that affect the data warehouse.

Experience : 3-7 yrs

Location: Noida/Mumbai

The Supplier Relationship Manager (SRM) is a B2B inside sales focused on acquiring new business by winning new participants in our early pay markets and managing and those relationships for long term repeat business. Our clients are large companies across the globe and the goals of SRM are to:

(1) Encourage their supply chains to participate in the C2FO marketplace for early payment and

(2) Foster long-term utilization of our working capital platform.

Prior experience in financial sales is desirable, but ultimately, we are looking for candidates with a high degree of general sales acumen. The SRM primarily uses multi-media channels (outbound & inbound calls, email, digital presentations, WhatsApp, etc.) to acquire new market participants and grow supplier relationships. All accounts are provided to SRM, generally with warm leads. Although there is no expectation of cold calling, SRM will often need to prospect to identify key financial decision-makers. Sales efforts are consultative; helping suppliers to identify the best working capital solution possible is paramount. High performance is acknowledged and rewarded with attractive incentives.

Good communication skills and persuasion skills is a must-have. Fluency in English and Hindi to deal with India clientele is required.

Duties and Responsibilities :

• Acquire new market participants and retain existing participants.

• Increase frequency & quality of market participation.

• Manage, cultivate, and grow a book of business consistent with buyer objectives.

Desired Skills and Experience :

• Fluent in English and Hindi

• B2B sales experience

• Highly motivated with excellent work ethic

• Ability to work efficiently in a fast-paced environment

• Capacity to adapt quickly within a dynamic sales program

• Strong selling, negotiating and consulting skills

• Effective interpersonal and analytical abilities

• Proficiency in MS Word, Excel and Outlook

Preferred skills, knowledge & ability requirements :

• Strong financial acumen

• Inside B2B sales experience

• Experience with SalesForce.com

• Good in mathematical skills

Qualification and Experience :

• Post-Graduation in Finance, Sales and Marketing (preferred but not mandatory)

• Min 2-6 years of experience in sale of financial products

About Us :

C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FO’s online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.

Named one of Forbes’ “Fintech 50,” C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 500 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visit http://www.C2FO.com" target="_blank">www.C2FO.com.

Commitment to Diversity and Inclusion:

As an Equal Opportunity Employer, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.

We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.