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ABOUT THE JOB:
Job Title: Customer Success Executive
Location: Bangalore, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]
Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.
COMPANY DESCRIPTION:
At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.
WEBSITE: https://www.greatify.ai/
JOB DESCRIPTION:
As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.
KEY RESPONSIBILITIES:
● Guide new clients through the initial setup and product adoption process.
● Support clients specifically in onboarding and adoption of ERP modules within our platform.
● Ensure a smooth transition from the sales team to customer success.
● Conduct onboarding sessions or training workshops.
● Serve as the primary point of contact for assigned customers.
● Build strong relationships to foster loyalty and long-term engagement.
● Educate customers on features, best practices, and new updates.
● Act as a bridge between product development and the customer.
● Monitor customer usage metrics to identify risks or opportunities.
● Proactively reach out if usage drops or engagement declines.
● Troubleshoot issues or escalate them to technical support.
● Gather feedback and insights from customers and relay them to internal teams.
● Influence product roadmap and service improvements.
● Advocate for the customer internally.
KEY SKILLS:
● Excellent communication & interpersonal skills
● Strong problem-solving and critical thinking
● Empathy and customer-centric mindset
● Project management and organizational abilities
● Preferred Language: English, Kannada & Hindi
● Familiarity with CRM tools
● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.
● Basic data analysis and reporting skills.
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
Job description:
We are looking for an experienced professional to lead our lead generation and PPC strategy. The role focuses on driving high-quality leads, managing ad campaigns, and ensuring strong ROI. The ideal candidate will have leadership skills, hands-on PPC expertise, and a proven record of improving lead conversions.
Responsibilities
Create and manage lead generation strategy to meet business targets.
Plan and run PPC campaigns on Google Ads, LinkedIn, Meta, and Display networks.
Optimize ad budgets to lower cost per lead (CPL) and improve ROI.
Guide and mentor a team of lead generation and PPC executives.
Work with sales teams to improve lead-to-customer conversion.
Track and report KPIs like leads, CPL, CTR, CAC, and ROI.
Skills Needed
8–12 years of experience in lead generation and PPC.
Strong knowledge of Google Ads, LinkedIn Ads, Meta Ads, and YouTube.
Experience with CRM and automation tools (HubSpot, Salesforce, Zoho).
Ability to analyze data and make decisions to improve performance.
Team management and leadership skills.
Edtech experience is mandatory.
Job Type: Full-time
Benefits:
Health insurance
Life insurance
Provident Fund
Ability to commute/relocate
Saravanampatti, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Working in Edtech: 2 years (Preferred)
Work Location: In person
https://www.ynos.in/" target="_blank">YNOS is a next-generation funded startup founded by IIT Madras faculty and incubated at IIT Madras Incubation Cell. It is a digital platform for Entrepreneurs, Investors, Innovators and Eco-system enablers, providing actionable insights on the startup and investment landscape in India. We are passionate about solving tough problems using technology and data, making a difference
The Opening
We are presently seeking for our next enthusiastic, talented, and driven Python Backend Engineer to start right away. We'd want you to
- Be excited about building a next-generation intelligence platform
- Possess a can-do attitude and be open to new challenges
- Value working with a great team - self-assured, creative, and insightful individuals who work together to achieve amazing things
- Be willing to explore, learn, and contribute new ideas to the platform, thereby improving it
- Be high on self-belief and enthusiasm to work in a startup culture - small team, fast-paced work environment
If this is you, we'd love to hear from you!
As the Python Backend Engineer in https://www.ynos.in/" target="_blank">YNOS, you will
- Create reusable optimised code and libraries
- Deploy task management systems and automate routine tasks
- Build performant apps that adhere to the best practices, therefore increasing latency, performance, and scalability
- Improve the existing codebase while reducing technical debt
- Take charge of all elements of the application, including architecture, quality, and efficiency
Requirements
- Proficient understanding of Python language
- Expertise in developing web apps and APIs using Python frameworks like Flask with an overall grasp of client-server interactions
- Familiarity with task management systems and process automation
- Comfortable with using Command Line and Linux systems
- Experience and understanding of version control systems like git, svn, etc
- Knowledge of NoSQL databases such as MongoDB
Good to have
- Expertise in other backend frameworks viz. Django, NodeJS, Go, Rust etc
- Knowledge of data-modelling, data-wrangling & data-mining techniques
- Experience with data visualisation tools & libraries such as Plotly, Seaborn etc
- Exposure to Statistical and Machine Learning (ML) techniques, particularly in the field of Natural Language Processing (NLP)
- Familiarity with front-end tools & frameworks such as HTML, CSS, JS, React, Vue, and others
Work location, Job type & Salary
- Our office is located at https://respark.iitm.ac.in/" target="_blank">IIT Madras Research Park, Chennai, Tamil Nadu, surrounded by the beautiful IITM Campus!
- This is a full-time position and we’d like you to relocate to Chennai
- Expected salary range ₹6L - ₹8L per annum
Responsible for handling Healthcare Recruiter from US based clients.
Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
Sourcing from Job Portal (Indeed), Making job postings on the Job Portal.
Must be having capability to work with a team or individually.
Maintain close contact with candidates/Vendors/ recruiters/offshore team.
Publish progress report to management every week.
Candidate should have worked on Healthcare requirements – Medical Assistant, CNA, RN, Nurse Practitioner, Physician.
· Problem-Solving Skills, should be able to convert Idea on Paper to Code
· Bachelor’s degree in computer science or related field, or equivalent professional experience.
· 0 - 4 years of database experience (Oracle SQL, PL/SQL)
· Proficiency in Oracle, with Hands-on experience in database design
· Creation & implementation of data models.
· Strong experience with Oracle functions, procedures, triggers, packages.
· Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.
· Should be able to write basic Procedures & Functions.
Job description
- Looking for Web Developer with good hands-on Experience in Angular and Laravel. Desired
- Candidates have good Team Handling and client handling Skill.
- Responsibilities :
Strong coding knowledge in Core PHP and Laravel Framework.
Responsible for handling projects independently as well as collaboratively.
Should be capable of handling multiple PHP projects.
Analyse client requirements and prepare scope of work and time frame accordingly.
Should have good analytical and problem solving skills.
Ability to motivate teammates.
Mentor and lead a team of junior developers.
Provide technical guidance to development team members’
Assign tasks to developers.
Key Skills:
Php, Laravel, Code igniter, MySQL, JavaScript, jQuery, Angular, HTML, CSS
- KSQL
- Data Engineering spectrum (Java/Spark)
- Spark Scala / Kafka Streaming
- Confluent Kafka components
- Basic understanding of Hadoop
● Gather and evaluate user requirements in collaboration with product managers and software
engineers
● Illustrate design ideas using storyboards, process flows and sitemaps
● Design graphic user interface elements, like menus, tabs and widgets
● Build page navigation buttons and search fields
● Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like
● Create original graphic designs (e.g. images, sketches and tables)
● Prepare and present rough drafts to internal teams and key stakeholders
● Identify and troubleshoot UX problems (e.g. responsiveness)
● Conduct layout adjustments based on user feedback
● Adhere to style standards on fonts, colours and images
Requirements:
● Proven work experience as a UI/UX Designer for consumer and mobile products
● Knowledge of wireframe tools (e.g. Wireframe.cc and In Vision) is an advantage
● Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
● Team spirit; strong communication skills to collaborate with various stakeholders.
● You have an online portfolio or PDF that you can share with us
The Back-end Developer primarily participates in designing and implementing new services as well as participates in customer delivery. It will be possible to influence your work profile based on your interests.
While not mandatory, a generic understanding of user interfaces and being able to position oneself as an end-user is highly desirable. We appreciate also prior knowledge of the Image Processing domain.
We are looking for well-rounded people who care about their craft and understand software development. While we value a formal degree in computer science we do not require one - a candidate with a strong background, open mind and ability to learn would be an ideal addition to our team.
That being said, here is what we think the ideal team member would be:
Responsibilities:
- Develop and Integrate Django backend and API's with frontend framework.
- Working closely with UX and Front-end Developers
- Participating in architectural, design and product development
- Designing and creating RESTful APIs for internal and partner consumption
- Working in an agile environment with an excellent team of engineers.
- Experienced with the Django REST framework
- Good experience of Python coding skills
- Hands on experience on designing and structuring of database most likely ORM (i.e MongoDB)
- Knowledge of how to build and use with RESTful APIs
- Strong knowledge of version control (i.e. git, etc.)
- Experience deploying Python applications into production.
- Working experience on Apache services.
- Knowledge of cloud services is a plus.
Qualification: Engineering from CSE/IT





