Manual Tester with Crew Domain Knowledge

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

The QA specialist is responsible for daily product testing, ensuring high-quality standards, and reporting issues directly to the Team Leader.

• Test the product every day to identify defects and ensure functionality.
• Assure the quality of the product by adhering to quality standards and specifications.
• Communicate proactively with the Team Leader (TL) for all identified issues, bugs, and status updates.

Job Title: QA Engineer

Location: Gurgaon (Onsite)

Joining: Immediate joiner Only

ISTQB Certified.

Experience: 2–4 years

Key Responsibilities

• Design, develop, and execute manual test cases for web and mobile applications.
• Perform API testing (REST/SOAP) using tools like Postman, Swagger, or similar.
• Write and execute complex SQL queries to validate data and ensure database integrity.
• Identify, report, and track defects; collaborate with developers for quick resolution.
• Review and analyze system specifications and requirements for creating effective test plans.
• Conduct regression, functional, integration, and system testing as part of release cycles.
• Document and maintain detailed test results, defect logs, and reports.
• Participate actively in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).

Must-Have Skills

• Strong hands-on experience in Manual Testing for web and mobile platforms.
• Solid experience in API Testing (REST / SOAP).
• Handson writing complex SQL queries.
• Strong knowledge and practical SQL skills for database validation.
• Good understanding of software development lifecycle (SDLC) and Agile methodologies.
• Strong analytical and troubleshooting skills.

Nice-to-Have

• Basic understanding of automation tools or frameworks (optional).
• Experience with JIRA or other bug tracking tools.

Other Details

• Employment Type: Full-time
• Work Mode: Onsite at Gurgaon
• Notice Period: Immediate joiners / candidates with notice period up to 7 -10 days Only

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Minimum 1 year of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can directly contact us on nine three one six one two zero one three two

At BigThinkCode, our technology solves complex problems. We are currently looking for Software Engineer, Test engineers to join and work with our cross-functional engineers of talented experts at Chennai.

As a Test Automation Engineer, you will engage in a dynamic environment where you will utilize quality processes and automation tools to enhance testing products and solutions. Your typical day will involve collaborating with cross-functional teams to implement automation methodologies, ensuring the highest standards of quality and efficiency in the testing process. You will be responsible for running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in all testing activities. This role requires a proactive approach to problem-solving and a commitment to continuous improvement in testing practices.

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Work location: Chennai (work from office)

Experience: 3 – 4 years

Education: Bachelor’s degree in computer science or comparable experience.

Responsibilities:

·      Reviewing and managing the manual / automation code quality.

·      Develop & enhance Test automation framework to support different OS, Browsers etc.

Requirement:

·      Hands on expertise in both manual and automation testing.

·      Familiar with oops concepts and basic programming language.

·      Test management - Agile process, Stakeholder co-ordination, Status reporting

·      Strong expertise in Automation Framework design (Selenium+Java Framework, Rest Assured)

·      Designed, reviewed and maintained automated test scripts.

·      Developed reusable utilities to embed in framework

·      Experience in performing Software Testing and preferably Application testing

Benefits:

·      Medical cover for employee and eligible dependents.

·      Tax beneficial salary structure.

·      Comprehensive leave policy

·      Competency development training programs.