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General Manager - Operations
Department: Operations
Location: Goa (Corlim Industrial Estate)
Reports To: BOD Role
Summary: The General Manager – Production will lead the overall production function of the Elastic Plant in Goa, ensuring timely, cost-effective, and high-quality output. The role is responsible for achieving daily, monthly, and annual production targets, driving continuous improvement, managing production teams, and aligning plant activities with corporate goals while maintaining health, safety, and compliance standards.
Key Responsibilities:
1. Production Planning & Execution
• Oversee daily and long-term production schedules to meet delivery timelines and output targets.
• Coordinate with SCM, Maintenance, and QA for uninterrupted production flow.
• Monitor real-time production KPIs and take immediate corrective actions when needed.
2. Capacity Utilization & Productivity
• Optimize plant capacity and resource utilization (manpower, machines, materials).
• Drive initiatives for improving machine efficiency, reducing downtime, and eliminating bottlenecks.
• Implement lean manufacturing and productivity-enhancing practices.
3. Quality Control & Compliance
• Ensure adherence to product specifications and quality standards.
• Work with QA/Technical teams to address quality issues and customer feedback.
• Ensure compliance with SOPs, statutory regulations, audits, and certifications.
4. Cost Optimization
• Monitor production costs and control wastage of raw materials, utilities, and manpower.
• Identify opportunities to reduce cost per unit through process improvement and waste reduction.
5. Team Management & Development
• Lead and manage production supervisors, line managers, and floor staff.
• Define roles, set individual KPIs, monitor performance, and provide developmental feedback.
• Ensure effective training programs for skill development and safety practices.
6. Safety, Health & Environment
• Ensure adherence to all safety norms and regulations across the production floor.
• Promote a culture of safety and conduct periodic audits and drills.
• Ensure environmental compliance in waste disposal and energy usage.
7. Reporting & Reviews
• Maintain daily, weekly, and monthly production reports with key metrics.
• Participate in management reviews and provide insights into production performance.
• Propose improvement plans based on data trends and performance gaps.
Qualifications & Experience
• Education: Degree in Mechanical/Textile/Industrial Engineering or related discipline. Postgraduate qualification preferred.
• Experience: 12–15 years in production/manufacturing roles, with at least 5 years in a senior leadership role.
• Industry Preference: Elastic/Narrow Fabric, Textile, Garments, or Process Manufacturing.
Key Skills
• Strong command of production planning and execution • Leadership and team-building abilities
• Proficiency in lean manufacturing, 5S, Kaizen, and TPM
• Analytical and problem-solving mindset
• Working knowledge of ERP systems (SAP, Oracle, etc.)
• Commitment to quality, safety, and compliance
Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.
Role and Responsibilities
- Ensures correct adaptation of Agile practices at the team level.
- Coaches the Product Manager on Product Backlog management.
- Leads the team to remove impediments to reach the sprint goal.
- Organizes the agile rituals and ceremonies, and makes sure that it is applied correctly within the team. If necessary, facilitates these rituals.
- Guides the team in organizing motivational and inclusive events.
- Supports onboarding of the new people who joined the team.
- Guides the team for continuous improvement (Kaizen).
- Responsible for the correct flow of the team’s processes and workflow.
- Helps the team visualize its performance, impediments, and processes.
Requirements
- BTech or MTech degree in engineering or relevant fields
- Having deep knowledge in the Agile mindset.
- Experience in working and applying Agile for a minimum of 2 years in a software development team is required (Scrum Master role is preferred).
- Confidence in working with multiple Agile teams.
- Strong communication, interpersonal and mentoring skills.
- Excellent analytical thinking, problem-solving, and facilitation skills.
- Excellent command of written and spoken English.
- Certification of the following is a plus: PSM, PSPO, PSK, PAL, PMI-ACP, etc.
Who You Are
- Passionate about technology, processes, and making an impact.
- A perpetual learner, who stretches their boundaries and enjoys new ideas.
- A doer who takes initiative to help the teams achieve their goals regardless of boundaries, and works well in a team.

