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Posted by MOHAMMAD FAIZ
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kolkata, Hyderabad · 1 - 6 years · ₹2L - ₹8L / yr · Bootstrapped · Posted 27 Oct 2026
Collections
Dispute Management
Accounts receivable
Order to cash
Invoices
+7 more
Key Responsibilities
- Manage customer portfolios and follow up on outstanding payments.
- Monitor Accounts Receivable (AR) ageing and overdue invoices.
- Handle customer disputes related to invoices, pricing, taxes, and billing.
- Coordinate with internal teams to resolve payment and invoice issues.
- Track customer payment commitments and maintain accurate records.
- Support account reconciliation and cash application activities.
- Prepare daily, weekly, and monthly reports on collections and disputes.
- Maintain customer records and follow company policies and procedures.
Mandatory Requirements
- Minimum 2 years of overall experience.
- At least 1 years of experience in Dispute Management and/or O2C.
- Experience in B2B Collections and customer portfolio handling.
- International voice process experience is mandatory.
- Graduation is mandatory.
- Good English communication skills.
- Must be comfortable working in US shifts.
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