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Production/Application Support Specialist
Production/Application Support Specialist
Firebucks's logo

Production/Application Support Specialist

Usha Kandala's profile picture
Posted by Usha Kandala
4 - 7 yrs
₹10L - ₹18L / yr
Bengaluru (Bangalore)
Skills
DevOps
skill iconPython
Production
skill iconJenkins
Linux/Unix
skill iconAmazon Web Services (AWS)
skill iconJavascript

Responsibilities:

  • Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
  • Incident resolution and supporting production system deployments.
  • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • Support and deliver within Continuous Integration/Continuous Delivery pipelines.
  • Prioritise workload, providing timely and accurate resolutions.
  • Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
  • Understand linux. SSH to linux box, look for web logs etc
  • Understand web apps to be able to troubleshoot issues

 

 

Requirements:

  • Good to have programming experience with Python.
  • Java and JavaScript development experience would be an added advantage.
  • You should not be afraid to do some development as well as Devops.
  • Clear written and oral communication is a must.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Firebucks

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Firebucks helps startups and mid-sized companies deliver quality products and amazing customer experiences. With the help of our passionate team and our end-to-end quality management platform, we enable companies to ship great products confidently.
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Usha Kandala
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Usha Kandala

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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