Production/Application Support Specialist

Key Responsibilities: 

• Develop and Maintain CI/CD Pipelines: Design, implement, and manage CI/CD pipelines using GitOps practices. 
• Kubernetes Management: Deploy, manage, and troubleshoot Kubernetes clusters to ensure high availability and scalability of applications. 
• Cloud Infrastructure: Design, deploy, and manage cloud infrastructure on AWS, utilizing services such as EC2, S3, RDS, Lambda, and others. 
• Infrastructure as Code: Implement and manage infrastructure using IaC tools like Terraform, CloudFormation, or similar. 
• Monitoring and Logging: Set up and manage monitoring, logging, and alerting systems to ensure the health and performance of the infrastructure. 
• Automation: Identify and automate repetitive tasks to improve efficiency and reliability. 
• Security: Implement security best practices and ensure compliance with industry standards. 
• Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and delivery of products. 

Required Skills and Qualifications: 

• Experience: 2-5 years of experience in a DevOps role. 
• AWS: In-depth knowledge of AWS services and solutions. 
• CI/CD Tools: Experience with CI/CD tools such as Jenkins, GitLab CI, CircleCI, or similar. 
• GitOps Expertise: Proficient in GitOps methodologies and tools. 
• Kubernetes: Strong hands-on experience with Kubernetes and container orchestration. 
• Scripting and Automation: Proficient in scripting languages such as Bash, Python, or similar. 
• Infrastructure as Code (IaC): Hands-on experience with IaC tools like Terraform, CloudFormation, or similar. 
• Monitoring Tools: Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK stack, or similar. 
• Version Control: Strong understanding of version control systems, primarily Git. 
• Problem-Solving: Excellent problem-solving and debugging skills. 
• Collaboration: Ability to work in a fast-paced, collaborative environment. 
• Education: Bachelor’s or master’s degree in computer science or a related field. 

Implementation Engineer

Implementation Engineer Duties and Responsibilities

• Understanding requirements from internal consumers about program functionality.
• Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
• Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
• Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
• Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
• Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
• Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
• Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
• Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
• Install, configure, monitor and upgrade applications during installation/upgrade activities.
• Assisting team to identify network issue and help them with respective resolutions.
• Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
• Managing JIRA and tracking tickets to closure and follow-ups with team members.
• Troubleshoot software issues
• Provide on-call support as necessary

Implementation Engineer Requirements and Qualifications

• Bachelor’s degree in computer science, software engineering, or a related field
• Experience working with
• Linux & Windows Operating system
• Working on shell and bat scripts
• SIP/ISUP based solutions
• deploying / debugging Java, C++ based solutions.
• MySQL to install, backup, update and retrieve data
• Front-end or back-end software development for LINUX
• database management and security a plus
• Very good debugging and analytical skills
• Good Communication skills

• Public clouds, such as AWS, Azure, or Google Cloud Platform
• Automation technologies, such as Kubernetes or Jenkins
• Configuration management tools, such as Puppet or Chef
• Scripting languages, such as Python or Ruby

• 3 - 6 years of software development, and operations experience deploying and maintaining multi-tiered infrastructure and applications at scale.
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Experience managing any distributed NoSQL system (Kafka/Cassandra/etc.)
• Experience with Containers, Microservices, deployment and service orchestration using Kubernetes, EKS (preferred), AKS or GKE.
• Strong scripting language knowledge, such as Python, Shell
• Experience and a deep understanding of Kubernetes.
• Experience in Continuous Integration and Delivery.
• Work collaboratively with software engineers to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux-based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

About Us

Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures, and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3

Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.

Location: We are location agnostic & our teams work from anywhere. Physically we are based out of Gurugram

Core Responsibilities:

• Handling all Devops activities
• Engage with development teams to document and implement best practices for our existing and new products
• Ensure reliability of services by making systems and applications stable
• Implement DevOps technologies and processes i.e. containerization, CI/CD, infrastructure as code, metrics, monitoring, etc.
• Good understanding of Terraform (or similar ‘Infrastructure as Code’ technologies)
• Good understanding of modern CI/CD methods and approaches
• Troubleshoot and resolve issues related to application development, deployment, and operations
• The expertise of AWS ecosystem (EC2, ECS, S3, VPC, ALB, SG)
• Experience in monitoring production systems and being proactive to ensure that outages are limited
• Develop and contribute to several infrastructure improvement projects around performance, security, autoscaling, and cost-optimization

What are we looking for:

• AWS cloud services – Compute, Networking, Security and Database services
• Strong with Linux fundamentals
• Experience with Docker & Kubernetes in a Production Environment
• Working knowledge of Terraform/Ansible
• Working Knowledge of Prometheus and Grafana or any other monitoring system
• Good at scripting with Bash/Python/Shell
• Experience with CI/CD pipeline preferably AWS DevOps
• Strong troubleshooting and problem-solving skills
• A top-notch DevOps Engineer will demonstrate excellent leadership skills and the capacity to mentor subordinates
• Good communication and collaboration skills
• Openness to learning new tools and technologies
• Startup Experience would be a plus

• Experience working on Linux based infrastructure
• Strong hands-on knowledge of setting up production, staging, and dev environments on AWS/GCP/Azure
• Strong hands-on knowledge of technologies like Terraform, Docker, Kubernetes
• Strong understanding of continuous testing environments such as Travis-CI, CircleCI, Jenkins, etc.
• Configuration and managing databases such as MySQL, Mongo
• Excellent troubleshooting
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles