Production/Application Support Specialist
at Firebucks
4 - 7 yrs
₹10L - ₹18L / yr
Bengaluru (Bangalore)
Skills
DevOps
Python
Production
Jenkins
Linux/Unix
Amazon Web Services (AWS)
Javascript
Responsibilities:
- Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
- Incident resolution and supporting production system deployments.
- Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
- Support and deliver within Continuous Integration/Continuous Delivery pipelines.
- Prioritise workload, providing timely and accurate resolutions.
- Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
- Understand linux. SSH to linux box, look for web logs etc
- Understand web apps to be able to troubleshoot issues
Requirements:
- Good to have programming experience with Python.
- Java and JavaScript development experience would be an added advantage.
- You should not be afraid to do some development as well as Devops.
- Clear written and oral communication is a must.
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About Firebucks
Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable
About
Firebucks helps startups and mid-sized companies deliver quality products and amazing customer experiences. With the help of our passionate team and our end-to-end quality management platform, we enable companies to ship great products confidently.
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-
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-
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Read more
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at Safe Security
1 video
2 recruiters
Posted by Dharmendra Singh
Mumbai, NCR (Delhi | Gurgaon | Noida)
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Read more
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