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Production/Application Support Specialist
Production/Application Support Specialist
Firebucks's logo

Production/Application Support Specialist

Usha Kandala's profile picture
Posted by Usha Kandala
4 - 7 yrs
₹10L - ₹18L / yr
Bengaluru (Bangalore)
Skills
DevOps
skill iconPython
Production
skill iconJenkins
Linux/Unix
skill iconAmazon Web Services (AWS)
skill iconJavascript

Responsibilities:

  • Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
  • Incident resolution and supporting production system deployments.
  • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • Support and deliver within Continuous Integration/Continuous Delivery pipelines.
  • Prioritise workload, providing timely and accurate resolutions.
  • Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
  • Understand linux. SSH to linux box, look for web logs etc
  • Understand web apps to be able to troubleshoot issues

 

 

Requirements:

  • Good to have programming experience with Python.
  • Java and JavaScript development experience would be an added advantage.
  • You should not be afraid to do some development as well as Devops.
  • Clear written and oral communication is a must.
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Firebucks

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Firebucks helps startups and mid-sized companies deliver quality products and amazing customer experiences. With the help of our passionate team and our end-to-end quality management platform, we enable companies to ship great products confidently.
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Usha Kandala
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Usha Kandala

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a team excelled in providing top-notch business solutions to industries such as Ecommerce, Marketing, Banking and Finance, Insurance, Transport and many more. For a generation that is driven by data, Insights & decision making, we help businesses to make the best possible use of data and enable businesses to thrive in this competitive space. Our expertise spans across Data, Analytics and Engineering to name a few.
a team excelled in providing top-notch business solutions to industries such as Ecommerce, Marketing, Banking and Finance, Insurance, Transport and many more. For a generation that is driven by data, Insights & decision making, we help businesses to make the best possible use of data and enable businesses to thrive in this competitive space. Our expertise spans across Data, Analytics and Engineering to name a few.
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Senior DevOps Engineer with 5+ years of experience to enhance cloud infrastructure and optimize application performance.


Qualifications:

- Bachelor’s degree in Computer Science or related field.

- 5+ years of DevOps experience with strong scripting skills (shell, Python, Ruby).

- Familiarity with open-source technologies and application development methodologies.

- Experience in optimizing both stand-alone and distributed systems.



Key Responsibilities:


- Design and maintain DevOps practices for seamless application deployment.

- Utilize AWS tools (EBS, S3, EC2) and automation technologies (Ansible, Terraform).

- Manage Docker containers and Kubernetes environments.

- Implement CI/CD pipelines with tools like Jenkins and GitLab.

- Use monitoring tools (Datadog, Prometheus) for system reliability.

- Collaborate effectively across teams and articulate technical choices.

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Gurugram
3 - 8 yrs
₹10L - ₹15L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+2 more

Please Apply - https://zrec.in/7EYKe?source=CareerSite


About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.


Job Description

Job Title:             Senior DevOps Engineer / SRE

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:      4-6 years

Education:           B.Tech/MCA

Notice Period:     Immediately

About Us

At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.

Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.

We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.


Role Summary

We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).

Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.


Ideal Candidate Profile


  • Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Strong Hands-on experience with managing Large Scale Production Systems
  • Strong Production Troubleshooting Skills and handling high-pressure situations.
  • Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
  • Worked on making production systems more Scalable, Highly Available and Fault-tolerant
  • Hands-on experience with ELK or other logging and observability tools
  • Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
  • Problem-Solving Mindset
  • Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
  • Good with Python/Go Scripting Automation
  • Strong with fundamentals like DNS, Networking, Linux
  • Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
  • Good experience with Incident Response, Incident Management, Writing detailed RCAs
  • Experience with Applications best practices in making apps more reliable and fault-tolerant
  • Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
  • Able to manage multiple clients and take ownership of client issues.
  • Experience with Git and coding best practices


Good to have

  • Team-leading Experience
  • Multiple Client Handling
  • Requirements gathering from clients
  • Good Communication


Key Responsibilities


  1. Design and Development:
  2. Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
  3. Collaborate with product and engineering teams to translate business requirements into technical specifications.
  4. Write clean, maintainable, and efficient code, following best practices and coding standards.
  5. Cloud Infrastructure:
  6. Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
  7. Implement and manage CI/CD pipelines for automated deployment and testing.
  8. Ensure the security, reliability, and performance of cloud infrastructure.
  9. Technical Leadership:
  10. Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
  11. Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
  12. Lead technical discussions and contribute to architectural decisions.
  13. Problem Solving and Troubleshooting:
  14. Identify, diagnose, and resolve complex software and infrastructure issues.
  15. Perform root cause analysis for production incidents and implement preventative measures.
  16. Continuous Improvement:
  17. Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
  18. Contribute to the continuous improvement of development processes, tools, and methodologies.
  19. Drive innovation by experimenting with new technologies and solutions to enhance the platform.
  20. Collaboration:
  21. Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
  22. Communicate effectively with stakeholders, including technical and non-technical team members.
  23. Client Interaction & Management: 
  24. Will serve as a direct point of contact for multiple clients.
  25. Able to handle the unique technical needs and challenges of two or more clients concurrently. 
  26. Involve both direct interaction with clients and internal team coordination.
  27. Production Systems Management: 
  28. Must have extensive experience in managing, monitoring, and debugging production environments. 
  29. Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
Read more
Classplus
at Classplus
1 video
4 recruiters
Peoples Office
Posted by Peoples Office
Noida
5 - 8 yrs
Best in industry
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
+11 more
About us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective

Create standardized tooling and templates for development teams to create CI/CD pipelines

Ensure infrastructure is created and maintained using terraform

Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.

Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation

Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs

You should apply, if you

1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)

2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.

3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning

4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool

5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s

6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)

7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.

8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus

Being Part of the Clan

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.
Read more
Full Service Engineering and R&D based MNC
Full Service Engineering and R&D based MNC
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore), Hyderabad
5 - 8 yrs
₹10L - ₹17L / yr
skill iconPython
Bash
Powershell
skill iconDocker
skill iconKubernetes
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Candidates MUST HAVE
  • Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
  • Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
  • Good experience in Javascript.
  • Expertise in Linux / Windows environment.
  • Good Experience in Scripting languages like PowerShell / Bash/ Python.
  • Proficiency in revision control and DevOps best practices like Git
Read more
Ashnik
Ashnik
Agency job
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₹8L - ₹25L / yr
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skill iconDocker
skill iconKubernetes
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+3 more
  • DevOps Pre Sales Consultant

Ashnik

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

For more details, kindly visit www.ashnik.com

THE POSITION Ashnik is looking for experienced technology consultant to work in DevOps team in sales function. The primary area of focus will be Microservices, CI/CD pipeline, Docker, Kubernetes, containerization and container security. A person in this role will be responsible for leading technical discussions with customers and partners and helping them arrive at final solution

 

RESPONSIBILITIES

  • Own pre-sales or sales engineering responsibility to design, present, deliver technical solution
  • Be the point of contact for all technical queries for Sales team and partners
  • Build full-fledged solution proposals with details of implementation and scope of work for customers
  • Contribute in technical writings through blogs, whitepapers, solution demos
  • Make presentations at events and participate in events.
  • Conduct customer workshops to educate them about features in Docker Enterprise Edition
  • Coordinate technical escalations with principal vendor
  • Get an understanding of various other components and considerations involved in the areas mentioned above
  • Be able to articulate value of technology vendor’s products that Ashnik is partnering with eg. Docker, Sysdig, Hashicorp, Ansible, Jenkins etc.
  • Work with partners and sales team for responding to RFPs and tender

 

QUALIFICATION AND EXPERIENCE

  • Engineering or equivalent degree
  • Must have at least 8 years of experience in IT industry designing and delivering solutions
  • Must have at least 3 years of hand-on experience of Linux and Operating system
  • Must have at least 3 years of experience of working in an environment with highly virtualized or cloud based infrastructure
  • Must have at least 2 years hands on experience in CI/CD pipeline, micro-services, containerization and kubernetes
  • Though coding is not needed in this role, the person should have ability to understand and debug code if required
  • Should be able to explain complex solution in simpler ways
    · Should be ready to travel 20-40% in a month
  • Should be able to engage with customers to understand the fundamental/driving requirement

DESIRED SKILLS

  • Past experience of working with Docker and/or Kubernetes at Scale
  • Past experience of working in a DevOps team
  • Prior experience in Pre-sales role

 

Salary: upto 20L

Location: Mumbai

Read more
codersbrain
at codersbrain
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Shreya Trivedi
Posted by Shreya Trivedi
Gurugram
3 - 5 yrs
₹4L - ₹6L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more
  • Understanding customer requirements and project KPIs
  • Implementing various development, testing, automation tools, and IT infrastructure
  • Planning the team structure, activities, and involvement in project management activities.
  • Managing stakeholders and external interfaces
  • Setting up tools and required infrastructure
  • Defining and setting development, test, release, update, and support processes for DevOps operation
  • Have the technical skill to review, verify, and validate the software code developed in the project.
  • Troubleshooting techniques and fixing the code bugs
  • Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Encouraging and building automated processes wherever possible
  • Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
  • Incidence management and root cause analysis
  • Coordination and communication within the team and with customers
  • Selecting and deploying appropriate CI/CD tools
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • Mentoring and guiding the team members 
  • Monitoring and measuring customer experience and KPIs
  • Managing periodic reporting on the progress to the management and the customer


Read more
Billeasy
at Billeasy
1 recruiter
Kayum Ansari
Posted by Kayum Ansari
Mumbai
3 - 5 yrs
₹4L - ₹7L / yr
skill iconAmazon Web Services (AWS)
skill iconJenkins
DevOps
Bit Buket

Designation - DevOps Engineer

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Experience:- 3-5 years.

Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- pa.

 

DevOps Engineer Job Description:-

 

Responsibilities

  • Deploy updates and fixes
  • Provide Level 2 technical support
  • Build tools to reduce occurrences of errors and improve customer & client experience
  • Develop software to integrate with internal back-end systems
  • Perform root cause analysis for production errors
  • Investigate and resolve technical issues
  • Develop scripts to automate visualization
  • Design procedures for system troubleshooting and maintenance

 

Requirements

  • Work experience as a DevOps Engineer or similar software engineering role
  • Work experience on AWS
  • Good knowledge of Ruby or Python
  • Working knowledge of databases and SQL
  • Problem-solving attitude
  • Team spirit
  • BSc in Computer Science, Engineering or relevant field

 

Read more
Euromonitor International
Bengaluru (Bangalore)
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₹40L - ₹45L / yr
DevOps
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skill iconDocker
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Requirements:

  • Experience of managing Engineering teams in an Agile environment.
  • Expert knowledge of delivering solutions in Azure cloud within a large-scale enterprise environment.
  • Great understanding of DevOps principles and how they assist in taking products to market in an effective manner.
  • Experience of Automation/Configuration management tools as well as working in a continuous delivery environment, monitoring and tooling.
  • Knowledge and experience in Azure, Kubernetes, Containerisation, Azure DevOps pipelines.
  • Experience in managing permissions in Azure DevOps.
  • Working experience in Application Gateways, App Services, Front-Door, Azure Service Bus, etc.
  • Troubleshooting experience in virtual/cloud infrastructures.
  • Experience in delivery of projects using IAC (Infrastructure as Code).
Read more
Lakeba IT Solutions
at Lakeba IT Solutions
2 recruiters
Rajesh Kumar
Posted by Rajesh Kumar
Coimbatore
5 - 10 yrs
₹5L - ₹10L / yr
DevOps
Windows Azure
Microsoft Windows Azure
Primary Skill : Azure Infra Architecture, monitoring infra, Azure resource management, designing application for Azure, writing program/scripts for Azure deployment, Containers/Kubernetes support team experience. Secondary Skills : Design, Architecture, .Net component development, Azure component development using C# Description Deploying, managing, and operating scalable, highly available, secure, and fault tolerant systems on Azure Evaluating and improving existing Azure Identifying appropriate use of Azure and operational best practices Advanced knowledge of web hosting architecture including on host web servers, script processing, configurations and packages. The ideal candidate will have a strong experience in support customer-facing cloud operations to ensure 99.999% uptime and an aptitude with the ability to lead in-depth technology discussions in cloud operations. Candidates with strong Azure operations experience are also encouraged to apply. Job Duties: Designs, builds, tests, deploys, analyses, administers, monitors and maintains 24x7 Cloud-based service. Researches and recommends the procurement and use of Azure Cloud-based infrastructure services. Provides support and issue investigation and resolution for all internal and client facing Cloud-based solutions. Actively mentors all staff on the proper use of all Cloud-based services. Provide 24/7 operational support for production network, servers and systems. Reviews, evaluates, specifies, designs, maintains, and documents system architecture, system configuration, system monitoring and system performance monitoring. Contributes to setting priorities, establishing milestones and deadlines for product releases. Works directly with NOC, QA and Engineering to trouble-shoot system issues and deliver timely resolutions. Process and complete simultaneous projects in an accurate and timely fashion. Qualifications: Deep technical familiarity with Azure and its components, virtualization and networking. 4+ years of experience with Microsoft Azure cloud based IaaS, PaaS or SaaS. Expert level understanding and knowledge of Microsoft Azure services (Virtual Machines, Websites, Storage Blobs, SQL Database, Virtual Network, Traffic Manager, Automation, Active Directory, CDN, Cache). Expert level knowledge of Azure Site Recovery, Backups, Clustering, Load Balancing and SQL Always On, Virtual Networking, Site to Site VPN. Working knowledge of Information Security, Data Privacy & regulatory compliance. Bachelors degree in Information Systems/Computer Science. Experienced working in a 24x7x365 SaaS environment. Work closely with team members to understand requirements, review design documents, and provide release support and architecture planning. Excellent interpersonal, verbal and written communications, analytical and presentation skills. Ability to manage customer escalations and work under pressure Capabilities to operate in a flexible team environment with minimal supervision Windows Azure architecture and its components (Fabric, Compute, Storage) Deep knowledge of Windows Azure Platform services Azure Platform development and deployment concepts Experience with Active Directory, Security, OS Internals concepts Understanding of operational concepts like change management, on call rotations, escalations, uptime, etc. Implementing Microsoft Azure Infrastructure Solutions 70-533 certification will be added plus Work Location - Coimbatore
Read more
Statusbrew
at Statusbrew
2 recruiters
Tushar Mahajan
Posted by Tushar Mahajan
Amritsar, NCR (Delhi | Gurgaon | Noida), Chandigarh, Ludhiana, Bengaluru (Bangalore)
2 - 7 yrs
₹5L - ₹23L / yr
skill iconAmazon Web Services (AWS)
DevOps
skill iconGit
Do you breathe and drink DevOps? Do you keep redesigning and reviewing your deployment until you can optimize it no more? If yes, and you are good at it, an extremely high quality work + great work life balance awaits you. StatusBrew is one of the few companies in India that have built a massively successful product at the global level. Ranked under 5000 by Alexa for a high volume of traffic and with about 1,000,000 monthly active users, we are ready to make it even bigger. As incharge of DevOps at StatusBrew, you will be managing the deployment of a global product with: 1. 1 mn monthly active users, 200K daily active, 2000 users concurrent at any point of time 2. 1 TB data generated in 1 week, 1 Billion database rows in just 1 day 3. $20,000 spent on AWS every month after many optimizations We have an extremely cozy office in Amritsar. We have a tight knit team that enjoys working and having fun together. Talk to us if you want to join us in our journey to the next 100 million users.
Read more
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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