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Production/Application Support Specialist
Production/Application Support Specialist
Firebucks's logo

Production/Application Support Specialist

Usha Kandala's profile picture
Posted by Usha Kandala
4 - 7 yrs
₹10L - ₹18L / yr
Bengaluru (Bangalore)
Skills
DevOps
skill iconPython
Production
skill iconJenkins
Linux/Unix
skill iconAmazon Web Services (AWS)
skill iconJavascript

Responsibilities:

  • Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
  • Incident resolution and supporting production system deployments.
  • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • Support and deliver within Continuous Integration/Continuous Delivery pipelines.
  • Prioritise workload, providing timely and accurate resolutions.
  • Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
  • Understand linux. SSH to linux box, look for web logs etc
  • Understand web apps to be able to troubleshoot issues

 

 

Requirements:

  • Good to have programming experience with Python.
  • Java and JavaScript development experience would be an added advantage.
  • You should not be afraid to do some development as well as Devops.
  • Clear written and oral communication is a must.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Firebucks

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Firebucks helps startups and mid-sized companies deliver quality products and amazing customer experiences. With the help of our passionate team and our end-to-end quality management platform, we enable companies to ship great products confidently.
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Usha Kandala
Profile picture
Usha Kandala

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Job Title: DevOps Engineer(Bench Role – Staff Augmentation)

Location: Remote

Engagement Type: Contract / Project-based / Full-time (depending on client)

Experience Range: 2–7 years


About the Role

We are building a strong remote bench of DevOps Engineers to work on modern, scalable infrastructure for global SaaS, FinTech, and product-based startups in the US, Canada, and Middle East.

Developers will focus on automation, reliability, and scalability — with clear deliverables, remote flexibility, and competitive monthly retainers.


Core Skills Required

CI/CD & Automation

  • Jenkins, GitHub Actions, GitLab CI, CircleCI, AWS CodePipeline
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  • Rolling, blue-green, and canary deployment strategies

Containerization & Orchestration

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  • Kubernetes (K8s) for workload orchestration and scaling

Cloud Platforms

  • AWS, GCP, Azure (multi-cloud preferred)
  • Deployment, networking, storage, and serverless (Lambda, Cloud Functions)
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Scripting & Infrastructure as Code

  • Linux shell scripting, Bash, Python for automation
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Monitoring, Logging & Incident Response

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Workflow & Collaboration

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Ideal Candidate Profile

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  • Strong problem-solving and debugging skills in distributed systems
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Perks for Bench Developers

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Apply If You Have

  • Experience with multi-cloud DevOps environments
  • Built scalable, automated CI/CD pipelines
  • Worked with containerized and microservices-based architectures


Read more
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Lightning Job By Cutshort ⚡

 

As part of this feature, you can expect status updates about your application and replies within 72 hours (once the screening questions are answered)


Job Overview:


We are seeking an experienced DevOps Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the infrastructure and software systems required to support our development and production environments. The ideal candidate should have a strong background in Linux, GitHub, Actions/Jenkins, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.


Responsibilities:


• Design, implement and maintain CI/CD pipelines using GitHub, Actions/Jenkins, Kubernetes, Helm, and ArgoCD.

• Deploy and manage Kubernetes clusters using AWS.

• Configure and maintain Envoy Proxy and Cert-Manager to automate deployment and manage application environments.

• Monitor system performance using Datadog, ELK, and Cloudflare tools.

• Automate infrastructure management and maintenance tasks using Terraform, Ansible, or similar tools.

• Collaborate with development teams to design, implement and test infrastructure changes.

• Troubleshoot and resolve infrastructure issues as they arise.

• Participate in on-call rotation and provide support for production issues.


Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering or a related field.

• 4+ years of experience in DevOps engineering with a focus on Linux, GitHub, Actions/CodeFresh, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.

• Strong understanding of Linux administration and shell scripting.

• Experience with automation tools such as Terraform, Ansible, or similar.

• Ability to write infrastructure as code using tools such as Terraform, Ansible, or similar.

• Experience with container orchestration platforms such as Kubernetes.

• Familiarity with container technologies such as Docker.

• Experience with cloud providers such as AWS.

• Experience with monitoring tools such as Datadog and ELK.



Skills:

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration skills.

• Ability to work independently or in a team environment.

• Strong attention to detail.

• Ability to learn and apply new technologies quickly.

• Ability to work in a fast-paced and dynamic environment.

• Strong understanding of DevOps principles and methodologies.


Kindly apply at https://www.wohlig.com/careers

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5 to 10 years of software development & coding experience

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Rahul Tripathi
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Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.


Job Description


Our Mission 


Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us. We function as a full stakeholder in business, offering a consulting-led approach with an integrated portfolio of technology-led solutions that encompass the entire Enterprise value chain.

Our Customer-centric Engagement Model defines how we engage with you, offering specialized services and solutions that meet the distinct needs of your business.


Our Culture 


Culture forms the core of our foundation and our effort towards creating an engaging workplace has resulted in Infra360 Solution Pvt Ltd.


Our Tech-Stack:

  • Azure DevOps, Azure Kubernetes Service, Docker, Active Directory (Microsoft Entra)
  • Azure IAM and managed identity, Virtual network, VM Scale Set, App Service, Cosmos
  • Azure, MySQL Scripting (PowerShell, Python, Bash), 
  • Azure Security, Security Documentation, Security Compliance, 
  • AKS, Blob Storage, Azure functions, Virtual Machines, Azure SQL
  • AWS - IAM, EC2, EKS, Lambda, ECS, Route53, Cloud formation, Cloud front, S3
  • GCP - GKE, Compute Engine, App Engine, SCC
  • Kubernetes, Linux, Docker & Microservices Architecture
  • Terraform & Terragrunt
  • Jenkins & Argocd
  • Ansible, Vault, Vagrant, SaltStack
  • CloudFront, Apache, Nginx, Varnish, Akamai
  • Mysql, Aurora, Postgres, AWS RedShift, MongoDB
  • ElasticSearch, Redis, Aerospike, Memcache, Solr
  • ELK, Fluentd, Elastic APM & Prometheus Grafana Stack
  • Java (Spring/Hibernate/JPA/REST), Nodejs, Ruby, Rails, Erlang, Python


What does this role hold for you…??


  • Infrastructure as a code (IaC)
  • CI/CD and configuration management
  • Managing Azure Active Directory (Entra)
  • Keeping the cost of the infrastructure to the minimum
  • Doing RCA of production issues and providing resolution
  • Setting up failover, DR, backups, logging, monitoring, and alerting
  • Containerizing different applications on the Kubernetes platform
  • Capacity planning of different environments infrastructure
  • Ensuring zero outages of critical services
  • Database administration of SQL and NoSQL databases
  • Setting up the right set of security measures



Requirements

Apply if you have… 


  • A graduation/post-graduation degree in Computer Science and related fields
  • 2-4 years of strong DevOps experience in Azure with the Linux environment.
  • Strong interest in working in our tech stack
  • Excellent communication skills
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  • Experience in finding issues in different layers of architecture in a production environment and fixing them
  • Experience in automation tools like Ansible/SaltStack and Jenkins
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  • Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
  • Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
  • Experience in logging tools Like ELK/Loki.
  • Experience in using Microsoft Azure Cloud services

If you are passionate about infrastructure, and cloud technologies, and want to contribute to innovative projects, we encourage you to apply. Infra360 offers a dynamic work environment and opportunities for professional growth. 


Interview Process


Application Screening=>Test/Assessment=>2 Rounds of Tech Interview=>CEO Round=>Final Discussion





Read more
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A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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