11+ Information gathering Jobs in Delhi, NCR and Gurgaon | Information gathering Job openings in Delhi, NCR and Gurgaon

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Job Summary:

We are seeking a dynamic and highly skilled Full Stack Developer with 3-5 years of experience to join our client's team. The ideal candidate will be working with a leading MNC client in the health insurance domain. This role is based in Gurugram and requires candidates to work from the office, Monday to Friday. You will play an integral role in developing and enhancing applications using Node.js, TypeScript, PostgreSQL, and MongoDB.

Responsibilities:

• Design, develop, and maintain scalable applications using Node.js and TypeScript.
• Build and optimize RESTful APIs and backend services.
• Collaborate with cross-functional teams to deliver high-quality products and services.
• Work with PostgreSQL and MongoDB databases for efficient data management and retrieval.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot, debug, and upgrade existing systems and platforms.
• Implement best practices for security, code quality, and performance optimization.
• Participate in code reviews and provide mentorship to junior developers.

Requirements:

• Experience: 3-5 years of hands-on development experience with Node.js, TypeScript, PostgreSQL, and MongoDB.
• Technical Skills:
• Proficiency in Node.js and TypeScript for building scalable web applications.
• Strong experience working with PostgreSQL and MongoDB databases.
• Hands-on experience in building RESTful APIs and microservices architecture.
• Knowledge of best practices in application development, security, and performance tuning.
• Familiarity with version control tools like Git.
• Preferred:
• Experience in the health insurance or fintech domain.
• Ability to work in an agile environment with fast-paced deliverables.
• Excellent communication and collaboration skills.

Soft Skills:

• Strong problem-solving skills and ability to troubleshoot complex issues.
• Ability to work in a team and independently when required.
• Adaptability and willingness to learn new technologies.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We’re seeking a Talent Acquisition Associate to help us attract and hire top talent across functions at MyOperator. Ideal for someone early in their career, this role offers the opportunity to learn full-cycle recruitment, build relationships, and grow in a fast-paced SaaS environment.

Key Responsibilities:

End-to-End Recruitment

• Drive the complete hiring cycle for entry to mid-senior roles.
• Source talent through LinkedIn, referrals, and creative networking.
• Partner with hiring managers to define roles and ensure smooth coordination.

Sourcing & Market Research

• Build strong talent pipelines for critical roles.
• Track market trends, competitor hiring, and compensation insights.
• Explore new sourcing tools and methods for continuous improvement.

Candidate Engagement

• Craft personalized communication that reflects MyOperator’s culture and opportunities.
• Ensure a transparent, professional, and positive candidate experience.

Employee Referral Engagement

• Promote and manage the employee referral program across teams.
• Run internal campaigns to boost participation and recognize contributors.

Collaboration & Reporting

• Align hiring strategies with business goals in partnership with key stakeholders.
• Maintain data-driven reports on pipelines, progress, and performance metrics.

Requirements 

• 0–3 years of experience in Talent Acquisition, Sourcing, or HR Operations.
• Bachelor’s degree in HR, Business, or related fields; MBA is a plus.
• Strong communication and interpersonal skills.
• Familiarity with ATS tools.
• Understanding of sourcing tools, Boolean search, and social recruiting.
• Creative approach to sourcing and candidate engagement.
• Ability to multitask, prioritize, and work independently.
• A learning mindset with an interest in understanding organizational structures and hiring strategies.

What we’re not looking for

❌ Recruiters dependent solely on job portals for sourcing.

❌ Transactional hiring without relationship-building or engagement.

❌ Candidates expecting a fully process-driven or administrative HR role.

Why Join Us?

• Be part of a high-growth SaaS organization impacting the way businesses communicate.
• Opportunity to work directly with business leaders and decision-makers.
• Grow your career in strategic and modern recruitment practices.
• Competitive compensation and a collaborative work culture that values initiative and ownership.

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

We provide digital marketing services like - Google ads, map listing and SEO etc into the B2B Sector, Candidate must have bike and laptop.

About the Company

Insight Alpha provides its clients access to a network of frontline industry experts that help them get critical information they need to be successful. We help thousands of our clients get answers to their most critical questions, without leaving their desks. Having built a strong network of senior industry experts and key decision makers globally across a span of 80 countries, there is always a need for relevant and authentic knowledge at the right place, right time, in the right way to the right person.

About the Role 

The role with IA is an exciting position with opportunities to work closely with business and investment leaders that are driving the industry throughout the world. Providing knowledge on large-scale issues down to the most niche and esoteric, our experts range from domestic and international policy specialists to economic advisors, business leaders to academics. Through our systems, clients connect toa network of top-tier professionals, whose insights can help move clients' best ideas towards their best outcomes. 

As a Research Associate, you will draw from a broad pool of experts including premier thought-leaders from around the world and recruit the most relevant experts for our clients' research projects. You will be expected to monitor industry news, identify market trends, and establish valuable professional relationships with senior-level industry professionals. 

Responsibilities

• As a Research Associate, you will focus on identifying and reaching out to topprofessionals who can provide industry insight and knowledge to our clients. 

• You will elucidate the mission and business model of Insight Alpha to industry professionals and recruit them for Association of Industry Leaders (AIL). 

• Thrive in a fast-paced environment, multitasking between various projects. 

• Grow the India/ Global Expert Network by recruiting key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships. 

• Co-ordinate with client-facing Research Managers /Analysts/ Project leaders to gauge clients' needs and fulfill time-sensitive research requests for our clients by analyzing client inquiries. 

Requirements

• The successful candidate should have 0-1 year of experience in primary executive research or knowledge management.

• Post Graduate Degree/Graduate Degree required.

• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.).

• Good command over English language.

• Successful track record of working in a team environment. 

• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy andattention to detail.

• Leadership qualities, positive energy, and the ability to adapt to change in a fast-paced environment.

• Curious by nature; proactive and self-motivated.

• Ability to work effectively independently and/or collaboratively in a team.

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors. 

• Utilize superior analytical and problem-solving skills. 

• Think creatively and focus on opportunities for growth, and lead others to do the same. 

• Express a strong desire to work in a team. 

• Respond effectively to management direction and clients’ needs. 

• Demonstrate the ability and initiative to handle increasing responsibility over time.

Job Responsibilities

• .Net framework
• C#
• SQL Server
• HTML
• CSS
• jQuery
• Javascript
• API web integration
• Mobile Application experience will be an added advantage

Required Candidate Profile

• Candidate needs to have good communication skills
• Ready to learn new technologies
• Candidates need to have good analytics skills
• Problem-solving skills
• Effectively communicate with team members

Perks and Benefits

• Day Shift
• Saturdays WFH
• Provident Fund
• Health Insurance
• Employee engagement activities

1. Designing and developing advanced applications for android platforms.
2. Collaborate with UI/UX designers as well as the software engineers to make sure that each app is presentable.
3. Test the applications, identify any bugs and resolve them
4. Manage tasks within Agile framework and controlled JIRA workflow.
5. Document architecture and implementation for internal and external components.

1. 1+ years of experience in Android Development .
2. Previous experience working in a fast paced start up is a plus.
3. Released at least 1 app or have a project in works that you can tell us about.
4. Experience publishing a high-quality android application to the google store.
5. Solid understanding of the full mobile development life cycle.
6. Experience working with Android SDK and Android studio.
7. Good in JAVA (j2se) and Kotlin
8. Experience with APIs (OAuth, XML, JSON, REST, etc. )
9. Ability to understand business requirements and convert them into technical requirements.

• Must have good exposure working in SOAR (Security, Orchestration, Automation, Response)
• Strong knowledge in End user/ point security.
• Good hands on Cyber security like SIEM, IAM, PAM.
• Sound Knowledge into automated incident management using Demisto (or similar technology)
• Hands on creating playbooks in Python Scripting.

Requirement:

• 1 to 2 years’ experience on developing apps or games
• Passionate about games as well as creating digital assets.
• Should be understanding of current mobile platforms.
• Strong knowledge of Photoshop, Illustrator, and other Adobe Creative Cloud tools etc.
• Should be fast in execution with Adobe Creative Cloud tools.
• Should be understanding of popular mobile, casual, and social games.
• Willing to work in a game product Startup company.

Why Should you Join us ?.

• Lots of learning opportunities- Free Books / Courses.
• Competitive Salary
• Free Medical Insurance for you and your family!
• Lunch on all day you order we pay 60%.
• Unlimited Snacks, Tea & Coffee in the house at all times.
• Work with a super-talented team of engineers and designers.
• Casual Dress Code- Slippers, shorts, all is good!

BlackLight Games: 

At BlackLight and we bring classic game experience to mobile. Our games have been rocking the Play Store since launch.

Our real time multiplayer games are a piece of cutting-edge technology, we take pride that they are played by more than 2 million players daily. 

Our flagship game, Ludo SuperStar has been downloaded more than 50 million times. Other titles include - CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

• Strong experience in Android UI development,
• Expertise in API implementation
• Experience in using GMAPS, FIREBASE, SQLlite
• Familiar with Android & its related technologies like Android SDK, Java.
• Experience with GIT, XML, JSON & Web Services.