11+ Information gathering Jobs in Delhi, NCR and Gurgaon | Information gathering Job openings in Delhi, NCR and Gurgaon

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

 

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

 

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

 

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

 

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

 

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

 

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

 

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

About theRole
We are looking for a PHP Developer who is dedicated to
the craft, writes code that they are proud of, and can hit
the ground running. You will be a part of a full-stack
creative team that is responsible for all aspects of the
ongoing software development from the initial
specification, to developing, testing, and launching.

Requirements
6-9 years of exp in building web applications using
PHP (Laravel framework)
Very good in build rich UI using HTML/CSS and
Jquery
Good understanding of databases like MySQL,
PostgreSQL, etc.

Responsibilities
Write clean and well-designed codes
Produce detailed specifications
Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
Contribute to all phases of the development lifecycle
Follow industry best practices
Develop and deploy new features to facilitate related procedures and tools if necessary

Job Title : Assistant Manager

Function :

Location : All Locations

>> OVERVIEW

 

An independent audit of financial statements is essential for the effective operation of business entities and the capital markets. We are committed to providing a constructive and challenging audit, one that is also independent and delivers the messages that matter to management and the audit committee. We add value beyond the financial statement through the insights we bring, based on our knowledge of a client’s business drivers and of individual sectors. Apart from financial statements audit (including IFRS and US GAAP reporting), we also provide other forms of assurance and attestation reporting. Our approach is based on robust audit methodologies, appropriate use of technology and a wide range of compliance tools underpinned by sound judgement and objectivity..

 

>> ROLE & RESPONSIBILITIES

 

· Work with the Audit practice to execute Statutory Audit/ Indian GAAP/ IFRS/ US GAAP accounting services and related services for clients

· The candidate will be expected to be a team member in large assignments and lead small / medium audit teams whilst exercising compliance with our Audit manual, Auditing Standards and legal regulations

>> THE INDIVIDUAL

 

· Be a qualified CA

· Have 3 - 5 years post qualification experience in Statutory Audit in a similar environment (Audit and Accounting firms)

· Have the ability to work under stringent deadlines and demanding client conditions

· Be willing to travel within India or abroad for continuous/ long periods of time

· Have strong soft skills like inter personal, team and communication skills both verbal and written

 

>> SELECTION PROCESS

 

· Candidates should expect minimum 3 rounds of personal interviews to assess clarity on concepts, communication skills and attitude

>> COMPENSATION

 

· Details of the compensation breakup will be shared with short-listed candidates only

Are you looking for a UI/UX Designer role in a high growth startup? Are you eager to learn and make a difference at work every day? If so, then read on.

 

At PlumQR, we work on revolutionizing the Food & Beverage industry with our cloud-based tech products. Millions of businesses across the world are switching for better, smarter & more hygienic products to reinvent their businesses. If you have what it takes to innovate & lead, we have just the right opportunity for you.

 

Requirements

• At least two years of experience as a UX/UI designer
• Possess advanced knowledge of Sketch and are proficient in Adobe Suite
• Passionate about the work you do and are open to feedback
• Adept at multitasking between tasks and work in a dynamic environment
• Driven by data- comfortable to analyze data and usage patterns to generate insights on how to best improve the user experience 
• Have an incredible work ethic

Key Account Manager Job Description

                                                                         JOB DESCRIPTION (JD)

The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:

1. Unconditional compliance of the following policies:
2. Company Inner Regulations and Information Security Protocol (ISP).
3. Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
4. Guidelines to systems and documentation.

Detailed description of specific responsibilities:

1. B2B lead generation.
2. Arranging meetings and demos of our offerings to potential clients.
3. Deal closure.
4. Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
5. Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
6. Handle customer queries and solve their problems.
7. Onboard new distributors on panel and handle business through them. Also handle existing distributors.
8. Manage all legal paper work related to sales and subscription of our products and services.
9. Collection of payments from all the clients and distributors handled.

 

 

 

 

We are currently looking to hire a Software Developer to join our dynamic team. We noticed your profile and we believe your skills and expertise are a better match for this role.

• Strong proficiency in JavaScript, React and React native. 
• Familiarity with native build tools, like XCode, Android Studio
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibility, coding best practices, design principles.
• Understanding of mobile applications development (Deployment and release process, Building, architectures, design patterns, release etc.)
• Experience with React JS state management libraries such as Redux or Mobx
• Experience with ES6, typescript and common front-end development tools such as Babel, Webpack, NPM, Yarn etc.
• Knowledge of RDBMS/NoSQL databases. 

• B.Tech/BCA/MCA degree in Computer Science, Engineering or a related subject

Summary:

 

Smart Joules is looking for a Chief Technology Officer (CTO) to drive the evolution of our technology platform (DeJoule) to make continuous energy optimization simple and profitable at scale. DeJoule is designed on the latest IOT and web technologies to continuously identify and correct for hidden inefficiencies in dynamic energy systems such as air conditioning and compressed air. It 1) collects data in real time from buildings and factories, 2) analyses real time and historical data using heuristic and machine learning algorithms to find hidden energy inefficiencies and optimum set points, and 3) continuously adjusts (controls) set points of various equipment installed in buildings and factories to minimize energy use. We are looking to build new capabilities in data-driven intelligence, user delight, universal compatibility and continuous optimization through full automation.

 

You will engage deeply with Smart Joules’ leadership and management team and customers to connect our software and its capabilities to our mission. The technology we build together will save 30% or more of the energy consumed in India’s most prominent buildings and factories that stand today and are yet to be built, and will displace the largest multi-nationals as the highest selling automation product in the Indian and other developing markets.

 

If you are passionate about stopping climate change, a believer in collaborative and multi-disciplinary innovation, capable of building and leading young and passionate technology teams, an expert in IoT and ready to commit yourself wholeheartedly to build the company that will manage the largest number of Joules in India by 2025, we’d like to meet you.

 

Overall Responsibilities:

 

• Build DeJoule into a product that can outcompete any other globally on automatic and continuous performance optimization at scale, user engagement and cost.
• Recruit, motivate, train and lead India’s #1 energy tech team.
• Strengthen the company culture around innovation and excellence so that DeJoule consistently remains ahead of the pack.
• Develop the company’s image as a global leader in the digital energy transition.

 

The Right Candidate:

 

• Is ready and hungry to work on the defining project of their professional career.
• Is able to cite specific experiences from their personal life and professional career where they have demonstrate that they have the ability to make tough decisions, to fight and win.
• Has 7+ years of experience building IOT & cloud technology platforms with mastery in System Design and Architecture, Database Administration, Data Structuring and Algorithms, Javascript frameworks (Angular.js, Node.js), AWS managed services (SNS,SQS, IoT core, Dynamo DB, Lambdas, Kinesis and others), Python and related technologies.
• Is humble and collaborative, with a deep-seated ambition to have a significant impact at a global scale.
• Has worked in a start-up or in start-up-like conditions with volatility, uncertainty, complexity and ambiguity.

 

About Smart Joules:

 

Smart Joules is India’s leading energy efficiency company on a mission to stop climate change by making continuous energy optimization simple and profitable at scalable for buildings and factories. We have pioneered the servitization model in the energy efficiency space in India and established leadership position in the healthcare industry with long-term projects in almost all states. Our clients are saving up to 70% in energy costs and have modernized their facilities with industry-leading technologies without making any up-front investments.

 

Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a financial wizard, our team of 100+ professionals has a comprehensive set of capabilities spanning project development, design, financing, execution, cutting-edge IOT technologies, analytics and operations. We have won national and international awards, including recognition as a “Champion of Change” by the Prime Minister’s Office.

 

Our financial supporters include Asian Development Bank, Sangam Ventures, Max Ventures & Industries, Raintree Family Office, Echoing Green, Harvard University, TATA Trusts, David & Lucile Packard Foundation, TATA Cleantech Capital, Yes Bank, World Bank, SIDBI and some of India’s most prominent business families.

 

We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in using our minds and hands to develop and utilize technology for practical application. If you are curious to learn more about us, visit our LinkedIn page and the links we have posted.

Role: Sales Manager/ Asst. Sales Manager Location: Delhi Open Positions: 3

Here is what we are looking for:  2 to 5 years of experience in B2B sales  A flare for problem-solving with strong organizational skills  Have previously worked in a start-up  Self-motivated individual with an urge to be a part of a revolution  Engineers would be preferred


Roles and Responsibilities: As part of the Corporate Solutions team, the selected candidate will play a crucial part in building and driving relationships with corporate (existing and potential) in your geography.

A quick snapshot of tasks and responsibilities are –

- Build a healthy portfolio of partners/affiliates/agencies to drive corporate acquisition - creating revenue generating partners - Identify and solve problems, understand the partner’s perspective to ideate& recommend relevant strategies/ solutions - Structured and organised data management to have 100% visibility on every aspect of partner operations Position Objective - Manage and drive relationships with corporate clientele (existing and potential) in your city/region to enable growth and revenue objectives

Strategic Planning  Act as an ambassador and representative to promote positive relationships and strong partnerships for the benefit of the organization  Build an active pipeline with detailed insights for the upcoming 6 months

Operational Efficiencies:  Achievement of overall sales of the region (Including Partners, Commercial Complex & Corporate) and monitoring performance (Individual) on daily basis.  Acquire new customers and maintain relationship with existing ones in the region.  Assist in implementation of Promotions and BTL activities in conjunction with Reporting Manager for new acquisition of customers across segments.  Identify and develop new markets (Zones) in the region to drive the business targets of the region

As a developer you’ll be working in a small team, responsible for the back-end, mobile and/or front-end systems. You're free to go full-stack or specialize yourself in a specific area, depending on your interests.
Product changes will be frequent and driven by metrics, growth hack findings, improving user experience and user feedback so that we can build the best for our end users

Your responsibilities will include :

1. working with CTO to develop robust, web-based applications interacting
with databases, filesystems and APIs

2. regularly speaking with the company's founder to discuss ideas and
problems

3. Identify and establish best practices and frameworks keeping in mind
parameters of performance, responsiveness, security, maintainability,
extensibility, and reuse

4. working on ideas and converting them into practical user experience

We really like people who can remain updated on new and evolving client - side technologies, their application to our functionality or architecture goals.

If you are looking to build something meaningful, something which you can call your own and something which you'll truly love, this job is for you.

Some must haves are:

1. Professional experience in developing web based applications with in
Node.Js. Experience in Express/React is bonus.

2. You must be familiar with Social Media Auth APIs

3. Skilled at Object Oriented JavaScript and having a working knowledge of at
least one of the following MVC Frameworks (Angular, Backbone, Ember,
React etc.), preferably react.

4. Have knowledge of database, preferably some NoSQL DB like Mongo.

5. You must be familiar with Git version control system

6. Familiarity with 3+ programming languages

LeagueSX is a funded fantasy football start-up which is changing the way fans interact with football clubs. Founded by IIT/IIM/DTU alumni, we are awarded as “Asian SuperStartup” for 2017-18. With users from more than 150 countries, we are on high pace growth path and are looking for self motivated individuals - while the specific experience and skills necessary for these positions vary, one important prerequisite we are looking for is - passion for the game and what to create a world class sports product from India. We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation. Responsibilities: 1. Develop new user-facing features 2. Build reusable code and libraries for future use 3. Optimize application for maximum speed and scalability Skills And Qualifications: 1. Proficient understanding of web markup, including HTML5, CSS3 2. Good understanding of Javascript and any of the modern javascript frameworks like ReactJS, AngularJS, KnockoutJS, BackboneJS etc. 3. Good understanding of code versioning tools, such as Git / Mercurial / SVN. 4. Bachelor’s Degree in Computer Science or related field. 5. 0 - 2 years of web development experience required.

Ruby on Rails architecture best practices  ● Strong OOP knowledge in Ruby.  ● Good Knowledge on Angular or React JS  ● Asynchronous Networking in Ruby   ● Designing RESTFul HTTP APIs using JSON-Schema or JSON API (​jsonapi.org​).  ● Ability to architect and develop API only backend  ● Experience in using Active Record Serializer  ● Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.  ● How to use RSpec  ● Rails Security Best Practices  ● PostgreSQL and Rails.  ● SQL concepts like Joins, Relationships etc.  ● Understanding DB Partition strategies.  ● Knowledge about refactoring ActiveRecord Models (read this - “7 Patterns to Refactor Fat  ActiveRecord Models”).  ● Understanding scaling strategies for a high-traffic Rails applications (2 million+ requests a  day).  ● Background Job processing using Redis and Sidekiq  ● Experience in using Amazon Web Services (AWS) tools.  ● Writing automated Deployment Scripts using Capistrano, Ansible etc.  ● Sending emails in Rails  ● Knowledge in Linux and Git is mandatory