11+ Information gathering Jobs in Delhi, NCR and Gurgaon | Information gathering Job openings in Delhi, NCR and Gurgaon
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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai

At LambdaTest, We help developers and testers fix their applications across a combination of2000+ browsers and Operating Systems by providing a complete cross-browser ecosystem on the cloud. We are looking for an industry leading Full Stack Developer with strong PHP experience to join our Technology department. You’ll be someone who loves innovating, problem solving and wants to be at the forefront of transformation. We are constantly developing new and cutting edge scalable solutions and we need a best in class developer to push boundaries, work at pace and never take no for an answer!
At LambdaTest' You’ll be playing a key role within our team as we build solutions and concepts to further our ongoing global expansion. As a Full Stack Developer, you should be comfortable around both front-end and back-end languages, development frameworks and third-party libraries. .
What's the opportunity?
- This is an exciting opportunity to join an evolving team both in technology and process and this role will be an important part of shaping our innovation and in implementing these changes.
- Practical experience of continuous integration and deployment
- Multiple concurrent feature branches and experience of merging them
- Software architecture considerations (outside of simple request/response patterns)
- Design patterns
Requirements and qualifications-
- 2+ years of experience developing with modern PHP using Laravel or Symfony
- Strong Javascript framework experience on a production environment (React, Angular, Vue,)
- 2+ years experience with VueJS
- Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
- Experience with database management and optimization
- Experience with other data stores like Elastic Search, MongoDB or similar
- Experience with git and related tools
- University Bachelor's degree or equivalent experience

Established in 2014, my client is a online gaming co.

Job Description :
1. 3+ years of professional experience working with React Native
2. Familiarity with TypeScript and JavaScript Ecosystems and tooling.
3. Experience working on large, complex systems.
4. Understanding of React Native best practices
5. Ability to create and maintain continuous integration and delivery of React Native applications
6. Knowledge of Integrating with third-party API's
7. Write unit and integration tests
8. Release applications to the Apple and Google Play stores
9. Work with native modules when required & follow the process using Source control.
10. Implement pixel perfect UI's that match the provided designs
11. Architect, build and maintain excellent React Native applications with clean code and best practices
Openings: 2
Experience :
- 3 to 4 years
- 4 to 5 years
- Designing pipelines to send automatic emails, optimizing bidding and ad spent.
- Running A/B and multivariate tests to iterate through new ideas.
- Reporting and Dashboards: Managing Weekly, monthly, and quarterly reports on core metrics.
- Automating routine reporting to dashboards with advanced filtering and deep-dive capabilities.
- Making sense of data, presenting a perspective. Investigating if something doesn't make sense.
- Analyzing and sharing insights on trends by drilling down into various dimensions.
- Providing actionable data-driven recommendations to stakeholders’ business questions
- Collaborating well with others, knowing that better solutions come from working together
- Pushing for continuous improvement to existing processes and looking for ways to continue to evolve reporting as the company/ business evolves.
- Technical Excellence - Hands-on with various digital marketing platforms and tools
- Knowledge of working from conceptualizing ads, to measuring ROI.
- Insatiably curious & Strong analytical acumen
- Someone who can take risks, and learn quickly from your mistakes
- Obsessed with putting the best-in-class systems in place.
Are you a Finance enthusiast and can handle daily finance processes with ease? Here is a role where you will work with a trendy brand and grow with the brand.
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.As the Accounts Executive, you will manage all the accounting duties including completing multiple ledger reconciliations, journal entry preparation, and participating in financial month-end closures.
- Having knowledge of time office and payroll processing.
- Managing payroll accounting & its controlling.
- Handling reconciliation of primary and secondary sales stock and preparation of data for GST return (GSTR-1 & 3B)
- Handling GST audit, TDS filling return and payment/refund processing.
- Coordinating with all the internal departments.
- Making PCS rate payment.
- Maintaining accounting and book keeping.
- Managing expenditures within allotted budget.
What you need to have:
- Having a B.Com degree is a must.
- Good understanding and experience in FMCG sector, especially e-commerce in handling finance.
- Must have good working knowledge of excel.
- Familiarity with finance and accounting regulations/processes.
- Good communication and interpersonal skills.
Experience: 6 to 7 years
Annual CTC: Rupees 3,00,000 to 4,00,000
It is a platform that connects new-age digital-first brands with "relevant" sellers to sell their products and services to trust deficit, less tech-savvy users by building trust through assisted sales and support. It acts as a bridge between brands and the end consumers who need a physical touchpoint, in-person interactions, training, push, and motivation before buying a product/service.
We are looking for a passionate, self-driven, motivated, hands-on Tech enthusiast who has a strong understanding and is willing to shape, drive, and implement technology at our company. We are looking for someone who can build a product from scratch with a successful track record of building scalable software systems. If you are someone who believes in our core values and loves working in early-stage startups and enjoys working in a challenging environment, we welcome you with open arms!
This opportunity is for you if
● You have 4-6 Years of work experience in building highly-interactive applications using Java, Spring MVC, Spring JMS, Spring JDBC, Spring IOC, Spring Boot, MySQL, MiBatis, ReactJS, JavaScript, jQuery, AWS, JMS and have knowledge on a wide range of web technologies, tools, and Frameworks.
● You have experience in working with Restful web services
● You have strong knowledge and understanding of design patterns and domain-driven design
● You understand fundamental design principles behind building scalable, resilient, and
maintainable applications
● You have functional knowledge of inclusive design: accessibility, and related tooling
● You have consumer web development experience for high-traffic, public-facing web
applications
● You have a knack for writing clean, readable, reusable code
● You have good knowledge of TDD and CI/CD practices.
● You have experience in managing and publishing releases using Git branching and tools like NPM and YARN.
● You have a penchant for learning
● You are a great analytical & logical thinker and someone who loves solving problems
● You are passionate, energetic, enthusiastic and a go-getter
● You are “ FUN @ Work “


About the Company:
Progcap is a Fintech and AI company that pioneers alternative credit scoring for small businesses using proprietary data from non-traditional sources. We aim to fuel credit to 100 million under-banked SMEs in the emerging markets worldwide with an initial focus on India.
Progcap is Sequoia-backed Series A startup, comprising of top tier talent from finance, technology, data science and operations. The Company is the recipient of the World Bank's "SME Product Innovation of the year", 2018 award, Madrid.
What you will be doing:
- Lead and provide first level supervision to project teams and ensures successful delivery of tasks assigned to the team along with sharing of project updates & related communication with stakeholders.
- Writing and ensuring reusable, testable, and efficient code.
- Managing data across multiple databases and providing analysis to stakeholders.
- Design and implementation of low-latency, high-availability, and performant applications.
- Implementation of security and data protection (permission classes and middleware.)
- Implementation of user authentication and authorization across multiple systems, servers, and environments.
What you bring:
- Should have minimum 4 years of experience in development using Python and 1 year in leading Python based projects.
- Strong experience in Application lifecycle management – development, testing and deployment.
- Strong understanding and experience with code version control tools (git, svn, etc.)
- Expert in Python with working experience on Django, AWS, Lambda, RDS, NoSQL, Docker, Kubernetes.
- Integration of data storage solutions redis, postgresql, mysql (big query, big table, pubsub, appengine).
- Strong in data structures and algorithms
- Preferably candidates with Financial/lending Applications development experience with any Fintech Co.
