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About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Job highlights

Bachelor's degree in Computer Science or related field; 8+ years in program management with focus on system integrations; strong understanding of APIs and cloud architectures

Lead and manage multi-project programs; collaborate with stakeholders to define objectives; oversee project managers and ensure alignment with strategic goals

Job description

Job Title: Senior Program Manager

Job Summary:

We are seeking an experienced and strategic Senior Program Manager with 8+ years of leadership experience overseeing complex, multi-project initiatives across enterprise environments. The ideal candidate excels at aligning cross-functional teams, managing interrelated projects, and delivering integrated business outcomes that span systems, platforms, and processes.

Key Responsibilities

Lead and manage programs composed of multiple related projects focused on systems integration and business transformation.

Collaborate with internal stakeholders and external partners to define program objectives, integration strategy, and long-term roadmap.

Oversee project managers and cross-functional teams to ensure coordinated execution across workstreams.

Monitor program-level budgets, timelines, dependencies, risks, and deliverables to ensure alignment with strategic goals.

Facilitate communication across engineering, product, QA, DevOps, and business functions to ensure seamless system integration.

Ensure compliance with integration standards, security protocols, and data governance throughout the program lifecycle.

Present regular program status updates, including risks, milestones, KPIs, and strategic impacts, to senior leadership and executive sponsors.

Drive continuous improvement by capturing program-level lessons learned and enhancing delivery frameworks for future initiatives.

Qualifications

Bachelors degree in Computer Science, Engineering, Information Systems, or related discipline.

8+ years of program or project management experience, with a focus on large-scale system integrations and enterprise-wide initiatives.

Demonstrated ability to manage complex programs with multiple concurrent projects across distributed teams and geographies.

Strong understanding of integration principles including APIs, ETL, data flows, and cloud-based architectures (e.g., AWS, Azure).

Industry certifications such as PgMP, PMP, PRINCE2, or Agile/Scrum Master are highly preferred.

Proficiency in portfolio and program management tools such as Jira, Confluence, Smartsheet, MS Project, or similar.

Excellent strategic thinking, leadership, communication, and stakeholder management skills.

Preferred Experience

Experience with enterprise application integration (EAI), SaaS ecosystems, or IT transformation programs.

Familiarity with middleware platforms like MuleSoft, Dell Boomi, or Informatica. Proficient in Agile, Waterfall, or hybrid delivery methodologies at a program level.

Comfortable engaging with senior technical and business stakeholders to influence direction and decision-making.

Role: Program Manager

Industry Type: IT Services & Consulting

Department: Project & Program Management Employment Type: Full Time, Permanent

Role Category: Other Program / Project Management

Education

UG: B.Tech/B.E. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Program ManagementProject ManagementJIRA

Team HandlingPMOPortfolio ManagementStakeholder Management Report this job

About company

Our Work Culture

At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.

Company Info

Address:

3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India 

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

Key Responsibilities

• Drive revenue growth by achieving sales targets through direct and indirect sales channels.
• Manage and monitor the sales pipeline, ensuring timely closures.
• Build and maintain strong relationships with prospective and existing clients.
• Conduct site visits, property presentations, and negotiations to close deals.
• Analyze market trends, competitor activities, and customer needs to identify business opportunities.
• Provide insights and recommendations to senior management for improving strategies.
• Support junior sales staff in achieving their targets and enhance team performance through mentoring and motivation.
• Ensure proper documentation of sales transactions and adherence to legal and compliance requirements.
• Prepare and present regular sales performance reports to management.

Key Skills and Competencies

• Strong knowledge of the real estate market, property types, and legal processes.
• Excellent communication, negotiation, and interpersonal skills.
• Goal-oriented with a proven track record of meeting or exceeding sales targets.
• Ability to work in a fast-paced, competitive environment.
• Proficiency in CRM tools and MS Office Suite.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in real estate sales with a proven track record of success.
• Familiarity with local real estate regulations and practices.

Ideal Candidate Profile: Assistant Sales Manager (Real Estate)

Experience:

• 3-5 years of proven success in real estate sales.
• Track record of meeting or exceeding sales targets.
• Experience in handling high-value property transactions and dealing with diverse clientele.

Educational Background:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Additional certifications in real estate or sales will be an advantage.

Skills and Competencies:

• Strong communication and negotiation skills.
• Expertise in market analysis and identifying business opportunities.
• Ability to manage client relationships effectively and ensure customer satisfaction.
• Familiarity with CRM tools and proficiency in MS Office applications.
• Exceptional organizational and time-management abilities.

Personality Traits:

• Goal-driven and result-oriented mindset.
• Confident, persuasive, and able to handle objections professionally.
• A team player who can also mentor and motivate junior staff.
• Adaptable to a fast-paced and competitive real estate market.

Industry Knowledge:

• In-depth understanding of local real estate laws, property types, and market trends.
• Awareness of property valuation and transaction processes.

Your Job Role

• Write clean, scalable code using .NET Framework
• Remain up to date with the terminology, concepts, and best practices for coding.
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project-related work and other requirements
• Coordinate with other software professionals and developers

What are requirements

• Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
• Min 3 years experience of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Other Details

Experience required- 3+ years

Job Location- Noida (Onsite)

Job Type- Full time

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As an Audit Analyst, you will be responsible for preparing and updating audit plan, audit strategy, managing allocation of work, weekly work updates and guiding and reviewing work done by team.

What you will do:

• Preparing of schedules, cash flow statement, notes to the accounts, accounting policy and financial statements
• Preparing of tax audit annexures for tax audit including Form 3 CD
• Independently leading statutory and tax audit of private limited company
• Preparing or updating Internal Financial Control documents, risk control matrix etc as per company process
•  
• Performing book closure activity as per audited financial statements
• Preparing or updating fixed asset register
• Reconciling fixed asset register, reserves and critical accounts as per IGAAP and US GAAP
• Representing as the primary contact point and supporting company assigned for audit to resolving internal/ external and escalated queries
• Collating and where necessary producing / analyzing statistical data/ reports as required
• Keeping up-to-date with key business changes and process/ technical.
• Preparing and value adding audit plan, tracker and supporting any process improvements

Front End Developer – Angular

Front End Developer will be responsible for front end (web) development of our enterprise SaaS applications. You will work with the wireframe/UI Design and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works

Job Responsibilities:

• Development of responsible web application of enterprise SaaS products
• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 7+ years’ experience as a Software Developer with at least 3+ years in a similar role

• Understanding of the entire web development process, including design, development and deployment, with some back-end knowledge, is important
• Excellent understanding of Angular 5+/React
• Proficient understanding of web mark-up, including HTML5, CSS3, Bootstrap
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git, Gitlab, SVN etc

• Good understanding of NodeJs will be a plus.

• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus

ABOUT THE STARTUP:

Lamamia is founded by IIM alumni and mentored by seasoned professionals from Flipkart.com, CommonFloor.com, Adani Group, TATA Group, Suzlon, and professors from IIT, IIM and XLRI.

Lamamia is incubated by IAMAI, (chaired by Mr Amit Agarwal, Amazon India Head) in association with Govt. of Haryana. It is also incubated by FIED IIM Kashiur for mentoring and funding support.

Lamamia is an Uber for Vernacular skilling and Education, wherein educators can create and share their micro-lessons and micro-tests with the learners spread across the remote and rural part of India. Students can choose the educators, courses and assessment tests to enhance their knowledge, skill, aptitude and employability. 

DESIRED SKILLS:

1. AWS (EC2/S3/Lambda)
2. DynamoDB
3. Node.Js
4. HTML5, Javascript, React.Js
5. Android Native (Java/Kotlin)
6. Socket.io / WebRTC (LiveStreaming)
7. Firebase
8. Prior experience in developing/integration livestreaming feature is essential.

JOB DESCRITION

1. Enhancing the existing features and developing the new features
2. Being able to develop the product independently and also with the team .
3. Being able to work under pressure and think out of the box.
4. Being a good leader with decent professional communication skills.
5. Knowledge and experience of Android Development is an added advantage

OUR PRODUCT

Understand The Product Features:

https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN

1. Our product offers on-demand video lessons and quizzes in local languages.
2. Teachers can independently create and share their content.

WHAT WE OFFER:

1. Opportunity to work as a core team member
2. Direct Reporting to Founders
3. Exponential and 360 degree learning
4. Working with an experienced team from IIM
5. 4.2 - 7.8 LPA (INR) CTC + ESOPs*

Requirement-

- Min 2.5 Years development experience on the SugarCRM / SuiteCRM platform

- Design, implement, test and maintain our CRM built on SuiteCRM

- Setup integrations to various systems

- Create and maintain software documentation

- Implement Proof of Concepts for testing business ideas

- Recommend ways to improve reliability, maintenance, efficiency, and quality

- Follow SCRUM Agile Development methodology

- Experience on large scale projects

- Expertise in security framework

- Develop new modules, components and improve functionality in existing modules

- Experience with composer and upgrade safe modules

- Experience in SuiteCRM upgrade and code optimization

- Experience with MySQL database would be preferred

- Solid knowledge of beans, workflow, logic-hooks, Reports, roles & permissions and security groups