11+ Information gathering Jobs in Delhi, NCR and Gurgaon | Information gathering Job openings in Delhi, NCR and Gurgaon

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Proven experience in brand development, marketing strategy, and social media management..

Create & execute strategies to build a lasting digital connection with consumers

Conduct market research to identify trends, competitive landscapes, and opportunities for growth.

Oversee and manage the company's social media presence across various platforms.

Develop engaging and shareable content, including posts, images, and videos, to build a strong online community.

Plan, Create content and monitor the ongoing company presence on social media (Instagram, Facebook etc.)

Launch optimized online adverts through Google Ad words, Facebook etc. to increase company and brand awareness

Work in synergies with the SEO, Performance Marketing & Website teams to service the brands worked on

Monitor and analyses the performance of marketing strategies and campaigns.

Provide regular reports and insights to measure the effectiveness of marketing efforts and make data-driven decisions.

Collaboration and Networking:

Build and maintain strong relationships with industry influences, partners, and stakeholders.

Collaborate with internal teams to ensure brand alignment across all departments.

Requirements

Experience - 3+ years

Bachelor's degree in Marketing, Business, Communications, or a related field.

Strong creative and strategic thinking skills.

Excellent written and verbal communication skills.

Proficiency in using social media platforms and marketing tools.

Ability to work independently and collaboratively in a fast-paced environment.

Experience in creating visually appealing and engaging content

Excellent understanding of digital marketing concepts and best practices.

(Gohoardings solution LLP) One of the world's largest providers of Traditional marketing services (OOH) are looking to add a react developer to their team. 

Job Description:-

JOB LOCATION:- NOIDA

EXPERIENCE:- 3+ YRS

WORKING DAYS:- 5

Responsibilities:

• Be responsible for maintaining, expanding, and scaling the application stack.
• Work with development teams and UI/UX designers to ideate software solutions.
•  Design client-side and server-side architecture.
• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Outline the goals for research and development.

Requirement:

• 1+ years of React  Js development experience, ideally in a team lead role
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Expertise in designing back-end applications with Node.js.
• Experience in design and development of Full Stack applications using one or more JS frameworks like ReactJS.
• Good architectural & design skills.
• Strong coding, data structures and algorithms skills.
• The ability to own end to end responsibility right from requirement to release.
• The ability to produce bug-free and production grade code.

We are seeking an experienced Technical Lead with expertise in the MERN (MongoDB, Express.js, React.js, Node.js) stack to join our dynamic team. As a Technical Lead, you will play a pivotal role in leading the development of cutting-edge web applications. You will collaborate with cross-functional teams, mentor junior developers, and contribute to architectural decisions.

Responsibilities:

1. Technical Leadership:

• Lead a team of developers in the design, development, and deployment of high-quality web applications.
• Provide technical guidance, mentorship, and support to team members.
• Take ownership of the technical architecture, ensuring scalability, reliability, and maintainability.

1. Development:

• Hands-on development using the MERN stack to build robust and scalable web applications.
• Collaborate with the team to define technical specifications and implement solutions according to requirements.

1. Code Review and Quality Assurance:

• Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines.
• Implement and maintain automated testing processes to guarantee the quality of deliverables.

1. Technical Strategy:

• Collaborate with product managers, designers, and other stakeholders to define technical requirements and priorities.
• Contribute to the development of the technical roadmap and ensure alignment with business goals.

1. Problem Solving:

• Identify technical challenges and provide innovative solutions.
• Troubleshoot and resolve technical issues as they arise.

1. Documentation:

• Create and maintain technical documentation including architecture diagrams, API specifications, and system documentation.

1. Stay Updated:

• Keep abreast of industry trends, emerging technologies, and best practices in web development.

Requirements:

• Bachelor's or higher degree in Computer Science or a related field.
• Proven experience as a Technical Lead or Senior Developer with expertise in the MERN stack.
• Strong proficiency in MongoDB, Express.js, React.js, and Node.js.
• Proficient in front-end technologies such as HTML, CSS, and JavaScript.
• Experience with version control systems (e.g., Git).
• Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker).
• Excellent problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Ability to work collaboratively in a cross-functional team environment.

Position: PHP Sr. Software Engineer

Exp: 4-8 Years

Location: Noida,Sec-62

As a PHP developer, you must possess in-depth knowledge of Core PHP concepts with

object-oriented programming, design pattern such as MVC, MVP, writing queries against

popular RDBMS(s), and strong knowledge of front-end technologies including HTML,

JavaScript, and CSS.

Responsibilities:

Analysis of requirements.

Turning requirements into functionalities using PHP, Cake PHP, JavaScript, HTML, & CSS.

Troubleshooting application and code issues.

Updating and altering application features to enhance performance.

PHP Developer Requirements:

A degree in computer science B.Sc. (IT), BCA, MCA, B.E., B.Tech.

Knowledge of PHP web frameworks including Cake PHP, Laravel, Symphony.

Strong Knowledge of front-end technologies including CSS, JavaScript, and HTML.

Understanding of object-oriented PHP programming.

Previous experience creating scalable applications.

Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.

Familiarity with SQL/NoSQL databases.

Good problem-solving skills.

Nice to have:

Knowledge of JIRA, GitHub, AWS Services, Smarty Templates

1. Proven experience as a Laravel Developer with a strong portfolio of past projects.
2. In-depth knowledge of Laravel, PHP, and MySQL.
3. Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with version control systems (e.g., Git).
5. Understanding of RESTful API development and consumption.
6. Strong problem-solving and communication skills.
7. Ability to work collaboratively in a team environment.
8. Attention to detail and a commitment to delivering high-quality solutions.
9. Experience with testing frameworks (e.g., PHPUnit) is a plus.
10. Knowledge of other PHP frameworks and CMS (e.g., Symfony, CodeIgniter, WordPress) is a plus.

Desired Candidate Profile

• 2+ years of experience in B2B Sales
• Experience in Logistics is preferred
• A structured sales process for winning complex enterprise deals
• Excellent communication skills
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills    

How would you leverage your technical expertise to create extraordinary impact for our clients?

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. 

You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

For a team to thrive, it needs active collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an ambitious tech vision and acting as mentors for more junior-level consultants. They leverage their deep technical knowledge to solve more complex business problems and actively assess their team’s health, code quality and nonfunctional pipelines. 

You’ll spend time on the following:

• You will use continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
• You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
• Create large-scale distributed systems out of microservices
• You will apply the latest technology thinking from our tech radar to solve client problems
• Efficiently utilize DevOps tools and practices to build and deploy software
• You will lead or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills 

Here’s what we’re looking for:

• You have at least 5 years of experience with two or more development languages such as Java, C#, or Ruby
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• Presence in the external tech community: you proactively share your expertise with others via speaking engagements, contributions to open source, blogs and more
• Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
• You enjoy influencing others and always advocate for technical excellence while being open to change when needed 
• You’re willing and able to commit to travel to client sites in order to solve their business problems
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker

Role: Art/Designer

Department: Marketing

Location: Gurgaon

Stream: Marketing Communications

NOTE: THIS IS A CONTRACT TO HIRE ROLE.

Responsibilities

• Manage and Design for various communications on channels like Email, Notifications, In-app/Web/m-web properties

• Product campaigns and brand campaigns (ATL/BTL) either contribute directly and/or oversee if led by agency

• Off-line collaterals like Point-of-sale, Posters, Danglers etc.

• Social media campaigns

• Internal communications on need basis

• Work in-close collaboration with growth, brand marketing, designer and agencies (on need basis) as a team of 3 – you the designer, copywriter and content writer

• Your performance will be measured on the effectiveness of the communication you develop using KPIs like Transaction numbers, click through rates, engagement, etc

• For the desired position, the employee must provide strong conceptual thinking, solid design skills and expertise in creative design programs.

Skills

• Amazing design skills across various medium

• Expertise in adobe creative suit

• Proactive and an idea person who can take leap from the brief to design the most impactful communication

• Work closely with copywriter - content person and the marketing team

• Collaborates effectively and is open to ideas from other people

• Active on the new age social media platforms and is well-aware of social and other trends

• Experience of working in unstructured environment, entrepreneurial in nature

• What will Push- Up Your Chances is about 2 years of advertising experience especially digital with the ability to work under tight deadlines.

• Strong understanding of different styles of designs for different requirements.

• Command over Hindi in addition to English language. Regional language skills would be an added advantage.

Education Qualification Bachelor’s Degree in graphic design or related field

Work Experience

1. Around 2 years of work experience in design, creative & conceptualizing experience preferably in advertising agencies

2. High-level proficiency in Adobe Creative Suite (CS6 or higher): Illustrator Photoshop, InDesign (web, video and animation software)