11+ Information gathering Jobs in Delhi, NCR and Gurgaon | Information gathering Job openings in Delhi, NCR and Gurgaon

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Strong technical background in Android application development and Kotlin

· Looking candidates having 5+ years of experience.

· Need candidates from Delhi NCR Only.

· All Academic backgrounds acceptable (except BCA).

· Immediate Joiners Preferred

· Candidate must have some experience working with IoT devices.

· Candidate should have experience working with Camera model X.

· Candidate's Academic scores must be 70% or above.

· Candidate having fluent communication will be an added advantage.

About Company

Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.

About the job

As an Assistant Manager – Finance & Accounts, you would be responsible for managing Accounts payable, Banking & Payments, Monthly Closing and Reconciliations, Statutory Filings - Audit & Secretarial and other related activities.

Roles & Responsibilities:

• Daily & Weekly review - Vendor bills, employee expense reimbursement & other transactions according to stipulated guidelines.

• Preparation of weekly payment tracker file and weekly payment uploads in different banking portals

• Corporate Card transactions review & reconciliations.

• Maintain Fixed Assets Register.

• Coordinating with Account Executives, Vendors & Internal teams on routine stuff

• Weekly & Monthly bank reconciliations in Intacct for all the 5 entities.

• Petty Cash Management & Payouts.

• Imprest Accounts reconciliations.

• Monthly TDS - transaction verification and payments.

• Accruals and Prepaid Exp Tracker - Booking of accounting transactions & completion of reconciliation statement on monthly basis.

• AP Ageing reconciliation with Trial Balance.

• Inter Company reconciliations – monthly.

• Statutory Monthly & Quarterly Tax Returns - Overseas & India (VAT & GST).

• TDS, GST & VAT Returns - Data validation and coordination with consultants for filing

• Foreign Lability & Assets Report (FLA), MSME Returns, MCA filings, APR filings, ROC and other related filings

• Board Minutes - Data sharing and coordination with consultants.

• Tax Returns filings verification.

• Assistance to Internal teams in Annual Audits.

• Project assigned by Finance Head & Finance Manager.

Requirements:

• Master’s Degree in of Commerce (M. Com)

• 7-9 years of relevant experience

• Robust oral and written communication and presentation skills

• High degree of computer literacy, working knowledge of Microsoft Office suite, especially MS Excel

• Experience in any ERP like Quickbooks, Intacct, Tally, Expensify etc.

• Strong attention to deadlines and detail – ability to handle multiple tasks simultaneously.

We are looking for:

• Someone who is a highly creative video editor and a graphic designer to lead Equirus creative presence.

• Someone who can work on a wide range of projects, from editing YouTube videos to creating social media graphics and everything in between.

• Someone who has a knack for creativity and an eye for detail.

The candidate will be responsible for:

• Creating and editing posts, reels, and videos for Instagram, Youtube and other social media channels.

• Should know how to edit and transcribe audio from the video.

• Creating graphic based content like infographics, brochures, and image posts

• Creating effective visual designs for campaigns – both offline and online mediums and other internal design requirements that may come up from time-to-time basis • Organizing video content with video editing software

• Working with the social media team for all the creative work

Requirement :-

• Preferably experience 2 – 4 years

• Bachelor’s / Master’s degree in graphic design, Fine Arts, or related field

• Passion and enthusiasm for design with a creative flair • Fluent with video editing software

• Strong hands-on experience using Adobe Premiere Pro / Apple Final Cut Pro, Instagram reels editing, YouTube video editing, Adobe Photoshop, Adobe After Effects, Corel Draw, Autodesk Maya, Adobe Illustrator

• Ability to give attention to details, acknowledge feedback, and manifest it constructively.

• Highly creative and imaginative, self-motivated, and eager to learn.

• Demonstrates ability to work in a deadline-oriented environment, handling multiple projects and priorities.

• Develop, test, and maintain web applications using PHP, MySQL, HTML, CSS, and JavaScript.
• Collaborate with designers and stakeholders to understand project requirements and translate them into technical specifications.
• Participate in the full software development lifecycle, including planning, designing, coding, testing, debugging, and deploying applications.
• Build responsive and user-friendly interfaces, ensuring cross-browser compatibility and optimal performance.
• Implement and integrate APIs, web services, and third-party libraries as required
• Perform code reviews, identify and fix bugs, and optimize application performance.
• Work closely with the team to continuously improve development processes and implement best practices.
• Stay up-to-date with emerging technologies and industry trends, and apply them to enhance our development practices and solutions.
• Contribute to documentation, including technical specifications, user guides, and test cases.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a PHP Full Stack Developer or similar role, with a minimum of 1-8 years of professional experience.
• Strong proficiency in PHP, MySQL, HTML, CSS, JavaScript, and related frameworks (e.g., Laravel, CodeIgniter).
• Experience with front-end frameworks (e.g., Laravel, React, Angular, Vue.js) and modern development tools (e.g., Webpack, Git) is a plus.
• Solid understanding of object-oriented programming principles and MVC architecture.
• Familiarity with RESTful APIs, JSON, and web services integration.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Experience with agile development methodologies is preferred.

Interested candidate may what's app their cv on triple nine zero nine three double one double four.

• Managing distributors and seller and improve the efficiencies in terms of both- retention (% active, D90 retention etc.) and transaction (% transacting, count and amount of transactions from different user cohorts) of newly acquired and existing base
• Designing promotional pricing schemes, subscription packs, communication plans and taking other tactical and strategic steps to increase transactions and engagement on the platform
• Working across departments(i.e. data science, CX, sales, marketing etc.) to deliver a superior experience for distributors and sellers
• Building the needed infrastructure and continuously innovating on ways to reach new and returning users through a variety of communication channels
• Partnering with product teams throughout the organization to leverage and influence existing internal growth and engagement technologies
• Conducting competitive analysis to understand industry trends for how to engage and convert users
• Working closely with product, marketing and data science to identify the right features essential for growth of business and engagement of users
• Measuring and assessing the impact of experiments, their business impact and sharing them with leadership

Desired Candidate Profile

• B.E./ B.Tech and/or MBA
• 7 to 8 years of total experience and 2 to 5 years of experience in handling sales, business development, city operations in an operations intensive role
• People management experience
• A proactive approach to problem solving with high focus on customer empathy    

Desired Candidate Profile

• Graduate with experience in gold loan mandatory
• Strong verbal and written communication skills
• Willingness to travel extensively
• Strong bias for action & driving results in a high performance environment

•Hands on experience with Microsoft technology stack Microsoft .NET WCF, C#, http://asp.net/" target="_blank">ASP.NET, MVC, SQL Server, VSS / TFS, Entity Framework, Web Services, etc.

•Good knowledge of Design Patterns SOLID principles.

•Experience on creating web user interfaces using HTML, CSS, and JavaScript (specifically jQuery).

•Expertise in latest client side technologies like Angular JS/ VUE.JS/ Node.js/ Angular 2.0/ Bootstrap JS etc.

•Experience in SQL Server

•Must have excellent spoken and written English