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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
Job Description:
We are seeking an experienced Cognos Developer with strong expertise in Cognos Analytics 11 (C11) to design, develop, and maintain interactive dashboards and reports. The ideal candidate will work closely with business stakeholders to translate requirements into scalable BI solutions, leveraging Cognos Framework Manager, Report Studio, and Dashboard capabilities.
Key Responsibilities:
- Develop and maintain reports and dashboards using Cognos C11.
- Work with stakeholders to gather and analyze reporting requirements.
- Design data models and metadata using Framework Manager.
- Optimize report performance and troubleshoot issues.
- Ensure data accuracy and report integrity.
Required Skills:
- 3+ years of experience with IBM Cognos (preferably C11).
- Proficient in creating dashboards, visualizations, and reports.
- Strong SQL and data analysis skills.
- Experience with Framework Manager and Data Modules.
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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three
HTML/CSSJob Description:
We are seeking a talented WordPress Developer to join our team. The ideal candidate will have a passion for coding and be proficient in WordPress development. As a WordPress Developer, you will be responsible for designing, implementing, and maintaining WordPress sites for our clients. You will work closely with our design and marketing teams to ensure that our websites are visually appealing, user-friendly, and optimized for performance.
Responsibilities:
1. Develop custom WordPress themes and plugins based on client requirements.
2. Customize existing WordPress themes and plugins to enhance functionality and meet client needs.
3. Collaborate with the design team to create visually appealing website layouts and user interfaces.
4. Optimize websites for speed, performance, and search engine optimization (SEO).
5. Troubleshoot and debug issues with WordPress sites, themes, and plugins.
6. Perform website updates, backups, and maintenance tasks as needed.
7. Stay up-to-date with the latest trends and best practices in WordPress development.
Requirements:
1. Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience).
2. Proven experience as a WordPress Developer with a strong portfolio of WordPress sites you have developed.
3. Proficiency in HTML, CSS, JavaScript, and PHP.
4. Experience with responsive design principles and techniques.
5. Familiarity with popular WordPress plugins and frameworks.
6. Strong problem-solving skills and attention to detail.
7. Excellent communication and teamwork skills.
8. Ability to work independently and manage multiple projects simultaneously.
9. Experience with other content management systems (CMS) is a plus.
.NET
C#Primary Skills:
.Net/.Net Core, C#, OOPS and SQL Server as a key technology, which covers frontend and backend work. Knowledge of DevOps (building and deployment) and the Cloud is nice to have.
Roles & Responsibilities
Participate in requirements analysis.
Collaborate with internal teams to produce software design and architecture.
Write clean, scalable code using .NET programming languages.
Test and deploy applications and systems.
Revise, update, refactor and debug code.
Improve existing software.
Eligibility
3+ years of experience in building web applications. Passion for building and delivering great software with a strong sense of ownership
Advanced proficiency in C#, very clear OOPS concepts, In-depth knowledge of the .NET framework, ASP.NET, MVC, Web API, REST APIs, OAuth 2.0/ Authentication/ Authorization
Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records
Good to have any scripting(powershell) knowledge, JS based UI Frameworks
Outstanding analytical, problem-solving, and communication skills
Experienced in complex logic designing and implementation
Should have worked in Agile development environment and best practices
Good to have experience in secure development practices
Java
Kotlin
Android DevelopmentRoles and Responsibilities for Android Developer(2-4yrs)
- Creating Android Apps using native technologies set Java, Kotlin, Android studio.
- Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
- Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
- Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
- Good understanding of designing architecture such as MVC, MVP, MVVM.
- Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
- Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
- Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
- Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
- Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
- An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
- Experience in dealing with Google play store communication, app rejection, iTunes Apple store.
Desired Candidate Profile
- Must have at least 3 years of experience in native android development.
- Must be graduate with computer science subjects or MCA.
- Must be good in both written and verbal English.
- Must have research skills, ability to troubleshoot and work on exceptions is top priority.
What you will do:
- Creating and updating the listing on all the platforms
- Coordinating with Marketplace teams to set up and manage promotions (deals and price offs) for Amazon, Flipkart, Nykaa, Myntra, etc
- Setting up deals, opting in to relevant deals (on FK)
- Following up on confirmation of promotions
- Checking execution and performance of promotion
- Checking Debit Notes received against promotions
- Working with Stock Manager to ensure healthy inventory metrics on B2C Marketplaces
- Working with team members to ensure timely delivery of shipments to B2B Marketplace warehouses
- Working with team members to ensure timely payment from B2B Marketplaces
- Reviewing of Influencer program
- Working with the content team to develop and update content for product listings
- Maintaining properties such as Brand Pages
- Coordinating with the Content team and Marketplace teams to develop creatives for promotions
- Investigating and resolving of content related issues
Desired Candidate Profile
What you need to have:- BS/MS degree in marketing or a related field
- Proven working experience in digital marketing
What you will do:
- Taking care of new hire joining formalities
- Adhering to SOPs for hiring/ interview coordination with respective stakeholders
- Scheduling interviews, keeping in touch with candidates, recruitment agencies and hiring managers
- Maintaining database and personnel file updation
- Managing employee records file
- MIS Reporting
- Maintaining all employment records for hiring, onboarding, termination, leaves etc.
- Conferring with the management to develop or implement employee policies and procedures and updating all the paperwork
- Taking complete ownership of the background checks and the HRIS system
- Handling the onboarding activities and documentation
- Verifying attendance, hours worked, leaves as per the records and maintaining monthly attendance
- Managing of the employee exit formalities
- Managing of all the consultant contract, employee sourced and the related payments
- Tracking and updating the employee probation, confirmation, PIPetc
- Taking care of the statutory compliances
- Tracking all the reimbursements and other payments of the employees
- Working closely with cross functional team such as payroll, finance and talent acquisition to accomplish the desired tasks
- Grievance and queries handling in terms of payroll, HRIS, benefits etc.
- Employee engagement
- Managing the HR Compliances as a whole
Desired Candidate Profile
What you need to have:- Good experience in all generalist functions and HR coordination
- Excellent communication skills
- Good interpersonal and organizational skills
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Creating cost effective, scalable, agile processes that can cater to increased production requirements
- Creating and executing the production plan
- Collaborating closely with the Business Analyst(s) and the Merchandiser(s) for the same
- Ensuring that the manufactured apparels (both inhouse and at vendor site) meet the quality benchmarks
- Bringing in more robust quality measures to the entire production process
- Motivating and upskilling his teams and ensuring smooth communication and collaboration at all times
- Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
- Ensuring that the vendors are able to fulfill the manufacturing requirements on time and that there are no delays on their front because of capacity issues
- Creating stringent processes related to vendor allocation and follow ups to ensure timely delivery
- Partnering with internal teams such as Merchandisers, Technology, Finance, HR, Legal etc
- Ensuring that the processes and their interface with technology stays updated with changing times
- Submitting production cost estimates and ensuring the Purchasing Orders are issued on time
- Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
- Driving a strong execution culture within his team so as to ensure that delivery is as per the production planned/ launch plan
- Communicating terms and conditions applicable to all external partners related to Production and ensuring adherence to the same
- Introducing best practices to the organization
Desired Candidate Profile
What you need to have:- 10+ years of relevant experience (preferable)
- Planning skills
- Strong excel skills
- Understanding of block prints and supplier/vendor networks- Should also come with his/her own network in place
- Cost cutting abilities
- Strong process orientation and inclination for documentation
- Customer FIRST Mindset
- Good communication Skills (Fluency in English is not a mandate)
- Strong Interpersonal Skills
- Stakeholder management and people management skills
- Vendor Management
- Strong prioritization and organising skills
- Ability to get work done through others
- Ability to multitask
- Prior experience as an Operations/ Production Manager for a manufacturing concern preferably in an ecommerce set up
- Experience in handling large internal teams as well as a large vendor network
Python
Go Programming (Golang)
Ruby on Rails (ROR)Java
RubyTHE POSITION:
- 3+ years of relevant experience in designing & implementing scalable, resilient backend microservices
- Expert at any backend programming language (Python/GoLang preferrable) and has exposure to API design and scalable architecture
- Hands-on experience on a couple of RDBMS/NoSQL/In-memory DBs
- Great database modelling skills
- Ability to choose the right algorithm, data-structure, and design pattern for the given problem statement
- Knowledge of any cloud based platform like AWS or GCP and scaling on the go
- Understanding of various application security principles and experience with building applications secure by design
QUALIFICATION:
- We don't care about which college you are from, if you have the power to convert coffee into code, we got you.
PHP
CodeIgniter
JavascriptHTML/CSSThis is regarding a job opening in Peritus Infotech Solutions Pvt. Ltd. Noida.
Key Skills Required : PHP, Laravel, CodeIgnite, Mysql, Jquery, API (Restful Service), HTML, CSS.
Job Description:
1. Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software.
2. Managing and delivery of projects from conceptualization, visualization to technology mapping and final execution of projects.
3. Understanding and implementing of project management practices.
4. MVC compliant Development (CodeIgniter / PHP / LARAVEL) in at least any one of these frameworks.
5. Design simple and intuitive user interfaces - the creation of examples through wireframes and mockups.
6. Optimisation of PHP Code and database queries and functions through Code Review and Project Review Sessions.
7. Identify opportunities for process improvement and make constructive suggestions for change.
8. Improve the technical competence of the team through training & development of existing and new team members.
9. Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members.
10. Research and actively learn about new technologies and introduce them into the infrastructure.
11. Ability to handle technical queries raised by the development team and provide support and guidance to them.
Eligibility criteria :
1. Advanced PHP experience, specifically with PHP 5.
2. Strong database skills, proven experience with MySQL 5 and other RDBMS having knowledge of indexes, full-text searches, usage of Regular Expressions in queries and more.
3. Strong knowledge of OOPs concepts and OOAD using Design Patterns.
4. Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture.
5. Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc.
6. Working Knowledge of Code Repository and Version Control Systems like SVN, GIT, CVS, Vault, Starteam, TFS, VSS or any other.
7. Strong Knowledge of any one of the Project Management tools like Basecamp, Redmine, Confluence etc.
8. Excellent problem-solving skills and love technical challenges.
9. An ideal candidate should have experience creating highly trafficked websites.
10.Ability to motivate staff in a team-oriented, collaborative environment.
11. Ability to manage priorities and work in a fast pace environment.
12. Excellent Communication skills.
UG :B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization, BCA in Computers
PG :Any Postgraduate
Doctorate :Doctorate Not Required
Android DevelopmentJavaKotlin
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