Inside Sales Executive

Project Overview

We’re building Express AI, a SaaS platform that allows small and medium-sized businesses (SMBs) to easily train and deploy their own dedicated AI agents for customer service, technical support, sales, and more.

Our vision is to give SMBs the power of enterprise-grade AI without complexity. You’ll help build the core platform that powers this – including agent training interfaces, web deployment, dashboards, and integrations.

Key Responsibilities

• Develop scalable full-stack features using modern JavaScript frameworks

• Build and maintain AI agent training modules (upload docs, FAQs, tone settings)

• Integrate OpenAI, Whisper, LangChain, and other LLM APIs

• Implement user-facing dashboards for chat/voices/social/email agent monitoring

• Design multi-tenant systems with admin-level controls

• Ensure reliability and scalability of the platform as we grow

Tech Stack

• Frontend: React.js, Next.js, TypeScript

• Backend: Node.js, Express, MongoDB (or Postgres), Redis

• AI & NLP: OpenAI API (ChatGPT, Whisper), LangChain, Python (optional)

• DevOps: Docker, AWS or GCP (basic familiarity okay)

• Other: WebSockets for real-time chat, REST APIs, Git

Role Type

• Full Stack Developer (preferred)

• Frontend or Backend specialists also considered, but must be willing to collaborate on both sides

Experience Level

• 3 to 6 years of professional experience

• Previous work with SaaS platforms, AI tools, or multi-tenant architecture is a big plus

Must-Have Skills

• Proficiency in JavaScript/TypeScript

• Strong experience with React.js and Node.js

• Experience working with REST APIs and building secure web apps

• Solid understanding of cloud deployment (AWS/GCP/Firebase)

• Ability to work independently, self-manage, and deliver in a fast-paced environment

Nice-to-Have Skills

• Familiarity with LangChain, OpenAI, AI agent frameworks

• Experience with voice/chat integration

• Prior experience building tools for SMBs or customer support systems

Engagement Type

• Full-time (preferred) or part-time with clear weekly availability

• Remote (India-based candidates only)

Why Join Us?

• Work on a cutting-edge AI platform solving real problems for real businesses

• Fast-moving, no-red-tape team environment

• Build something that will impact millions of small businesses globally

KEY RESPONSIBILITIES:

• Collaborate with Project Manager or Project Consultant to develop front end of mobile and web application
• Delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Collaborate with the stakeholders, the users, the build team and other development partners to implement state-of-the-art user experiences.
• Collaborate with cross-functional teams to analyze, design, and ship new features
• Participate actively in discussions, presentations and decisions about front end development, web application, mobile app etc.
• Act as the impulse by providing clear guidance to the team’s questions during implementation phases
• Implement new technologies to maximize application performance
• Work with outside data sources and APIs
• Work on bug fixing and improving application performance

KEY COMPETENCIES & SKILLS:

• Strong object-oriented JavaScript
• Flat box, material design concepts
• AngularJS, MVC frameworks – Angular
• CSS precompilers like Sass and LESS
• Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• HTML 5, CSS Modules, Web pack, Babel, npm
• jQuery, jQueryUI, RequireJS, doT.js (Templating Engine)
• Able to integrate existing API (REST)
• Understanding of java web application technology stack (core Java, spring core, Spring MVC, Hibernate, REST)
• Git/GitHub, Continuous integration using maven & Jenkins
• Integrate applications with network systems, servers and databases.
• Troubleshoot problems with application development and use
• Excellent conceptual, and critical thinking capabilities
• Self-directed and self-motivated with the ability to take charge or play a supporting role
• Strong understanding of product development
• Clear written and verbal communications skills (English), including presentation skill
• Basic knowledge of Microsoft Office (Word, Excel and PowerPoint) is required.

Experience: 3 – 5 Years

React Native framwork app developement for IOS and android.
Build app and UI components from prototypes and wireframes
Working with Redux architecture.
Expo tool for development and app release ( Advantage)
APK and IPA generation using expo tool.

Primary Responsibilities:

• We need strong SQL database development skills using the MS SQL server.
• Strong skill in SQL server integration services (SSIS) for ETL development.
• Strong Experience in full life cycle database development project using SQL server.
• Experience in designing and implementing complex logical and physical data models.
• Exposure to web services & web technologies (Javascript, Jquery, CSS, HTML).
• Knowledge of other high-level languages (PERL, Python) will be an added advantage
• Nice to have SQL certification.

Good to have:

• Building components for the company’s advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively
• Prioritizing and managing workload and meeting critical project milestones and deadlines
• Effectively collaborating with a team as well as taking initiative and working independently to solve problems

Desired Candidate Profile

IT Sales – Job Purpose

Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals.

Role & Responsibilities

• Develops and expands a portfolio of corporate clients by networking and marketing
• Assesses client IT needs and makes recommendations, including IT equipment and service packages
• Prepares sales visits and presentations to pitch product, service, and combination packages to clients
• Demonstrates IT equipment to highlight product benefits
• Negotiates sales, package discounts, and long-term contracts with clients
• Provides technical advice after sales
• Establishes sales goals and implements a plan to meet those goals
• Tracks progress toward goals and documents sales performance
• Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
• Answers questions, describes benefits, and discusses pros and cons of various competing products or services
• Gains familiarity with the IT industry, and stays updated on trends and innovative products
• Creates marketing literature and web-based features to promote products and time-sensitive sales
• Make cold calls to explore new business opportunities and Interact with clients.
• Knowledge of bidding portals (Upwork, Web Guru, freelancer, etc)

IT Sales Skills and Qualifications

• Bachelor's Degree in Computer Science or Marketing,
• Experience with Sales and Marketing.
• Knowledge of Relevant Products and Sales, Written and Verbal Communication, Interpersonal Communication, Negotiation, Critical Thinking,
• Ability to Meet Goals, Ability to Work Under Pressure, High Energy Level, Motivation, Ambition, Technical Skill, Attention to Detail.

• Writing blogs, write-ups and various contents for marketing and communications
• Ideating and writing content/ script for success stories in the form of writing, visual content and audio-visual outputs
• Posting on various channels and managing social media handles
• Designing using tools

Desired Candidate Profile

• Focus and Discipline
• Analytical, problem solving and calculative attitude
• Humility to learn, share & keep improving
• Excellent and proactive communication in all formats