Inside Sales Executive

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Job Description & Specification: 

Post Title: Data Engineer

Work Mode: Kochi Onsite - UK Time zone

Role Overview: 

We are seeking a talented and experienced Data Engineer to join our team. The ideal candidate will have expertise in technologies such as Metabases, Dbt, Stitch, Snowflake, Avo, and MongoDB. As a Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure to support our analytics and data-driven decision-making processes.

Responsibilities:

• Designing, developing and implementing scalable data pipelines and ETL processes using tools such as Stitch and Dbt to ingest, transform, and load data from various sources into our data warehouse (Snowflake).
• Implement data modeling best practices and standards using Dbt to create and manage data models for reporting and analytics.
• Collaborating with cross-functional teams to understand data requirements and deliver solutions that meet business needs.
• Develop and maintain dashboards and visualizations in Metabases to enable self-service analytics and data exploration for internal teams.
• Building and optimizing ETL processes to ensure data quality and integrity.
• Optimizing data processing and storage solutions for performance, scalability and reliability, leveraging cloud-based technologies.
• Implementing monitoring and alerting systems to proactively identify and address data issues.
• Implementing data quality checks and monitoring processes to ensure the accuracy, completeness, and integrity of data.
• Managing and optimizing databases (like MongoDB for performance and scalability).
• Developing and maintaining documentation, best practices, and standards for data engineering processes and workflows.
• Stay up to date with emerging technologies and trends in data engineering, machine learning, and analytics, and evaluate their potential impact on data strategy and architecture.

Requirements:

• Bachelor's or Master's degree in Computer Science.
• Minimum of 4 years of experience working as a data engineer with expertise in Metabases, Dbt, Stitch, Snowflake, Avo, MongoDB.
• Strong programming skills in languages like Python, and experience with SQL and database technologies (e.g., PostgreSQL, MySQL, MongoDB).
• Hands-on experience with data integration tools (e.g., Stitch), data modeling tools (e.g., Dbt), and BI platforms (e.g., Metabases).
• Experience with cloud platforms such as AWS.
• Strong understanding of data modeling concepts, database design, and data warehousing principles
• Experience with big data technologies and frameworks (e.g., Hadoop, Spark, Kafka) and cloud-based data platforms (e.g., AWS EMR, Azure Databricks, Google BigQuery).
• Familiarity with data integration tools, ETL processes, and workflow orchestration tools (e.g., Apache Airflow, Apache NiFi).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work effectively in a global team environment.
• Experience in the education or Edtech industry is a plus.
• Knowledge of Avo for schema management and versioning will be an added advantage.
• Familiarity with machine learning algorithms, data science workflows, and analytics tools (e.g., TensorFlow, PyTorch, scikit-learn, Tableau).
• Knowledge of distributed computing concepts and containerization technologies.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Certifications in cloud computing (e.g., AWS Certified Developer, Google Cloud Professional Data Engineer) or data engineering (e.g., Databricks Certified Associate Developer) are desirable.

Benefits:

• Competitive salary and bonus structure based on performance and achievement of goals.
• Comprehensive benefits package including medical insurance.

Join us in shaping the future of technology by applying your expertise as a Data Engineer. If you are passionate about driving innovation and delivering impactful solutions, we invite you to be part of our dynamic team. Apply now!!

Location: Mumbai

Experience Required: 2+ Years

Job Type: Full-Time

Notice Period: Immediate Joiners

About the Role

We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.

Mandatory Criteria

• Candidate must be currently working or have prior experience in a product-based software development company
• Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)

Key Responsibilities

• Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
• Translate UI/UX designs into high-quality front-end code
• Build and integrate RESTful APIs
• Ensure performance, quality, and responsiveness of applications
• Participate in design discussions, code reviews, and contribute to technical documentation
• Work in a collaborative, agile development environment

Required Skills

• Strong proficiency in JavaScript, React.js, Node.js, and Express.js
• Hands-on experience with MongoDB or other NoSQL databases
• Solid understanding of RESTful APIs and architectural patterns
• Knowledge of version control systems like Git
• Understanding of CI/CD and cloud-based deployment practices
• Good grasp of performance optimization, caching, and security practices

SKILLS :

● Strong proficiency in Android development, including Java programming and Android SDK integration.

● Experience with Manifest declarations and handling permissions in Android applications.

● Familiarity with creating custom plugin interfaces to access native features.

● Understanding of anti-reverse engineering techniques and their implementation.

● Knowledge of device identification methods for whitelisting purposes.

● Ability to troubleshoot and resolve storage-related issues on Android SDK version 30 and above.

● Experience with integrating browser interactions and passing data to the backend.

● Proficiency in crash issue handling and debugging for different target SDKs.

● Familiarity with native information access and data collection for analytics purposes.

● Strong problem-solving skills and the ability to resolve library conflicts.

● Someone who loves coding & playing games

Propscience is India’s dedicated property news portal focused on capturing the latest events, news, trends and deals in the real estate industry. We are looking for fresh graduate trainees to build and sharpen their skills in research and content writing. You would be expected to research, capture, and collate data on several aspects of the industry. The job requires you to be well-versed in written and spoken English and have a demonstrated ability to use Microsoft Office and Google Drive.

8-16 years of overall database administration and support/operations experience, with a successful delivery track record.
# Proficient knowledge in  MySQL, HANA administration.
#Should have knowledge in setting up DR and HA approaches
#Should have strong Knowledge in Backup & Recovery.
# Should have played a L2 role in current position
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database as HANA flavors are added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Good understanding of operational framework like ITIL/ITSM.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.

We are looking for a bright and exceptional Engineering Manager to join our Hyderabad based Technology team. The role involves building complex next generation product used by our clients and architecting solutions to support new technical and business initiatives.

What you’ll do: • Manage, design, execute and take complete responsibility for the delivery and maintenance of software projects/products • Help the team translate the business requirements into R&D tasks • Work with business groups to outline project deliverables and manage the roadmap of the R&D tasks • Work with Technical Relationship managers to understand the client initiated R&D requests • Act as a point of contact for managing and driving production defects to resolution • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure • Engage and manage team of highly talented technologists, and aid in them grow professionally with regular mentoring

What you’ll need: • A bachelor’s degree in Computer Science with 8+ years of experience, fintech domain is a plus • Demonstrated track record of end-to-end delivery of enterprise-grade software • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence • Superior project management skills to ensure high-quality and timely solution delivery

• Attention to detail and quality, and the ability to work well in and across teams • Ability to advocate & influence multiple stakeholders • Excellent analytical and reasoning skills • Ability to learn new domains and deliver output • Experience leading a team of highly skilled engineers • Strong communication skills

Members of the Arcesium Company Group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.

• Skills -
  • Core (Must understand and conversant to code on at least two of these technologies)
    • Java 8+/ Spring Boot/Microservices
    • Spark
    • Scala
    • Angular
    • Javascript
    • ElasticSearch
    • Graph Database (Tinkerpop/Janusgraph)
    • MySQL/Oracle
    • AWS/Azure/GCP
  • Secondary
    • Version Control - Jira/Bitbucket/Git
    • Build Tools - Maven/SBT/Gradle
    • Security
    • Agile/Scrum methodology
    • Should be able to create and review designs/documents
    • Must be able to clearly articulate situations, problems and communicate ideas and solutions

• Must understand System Analysis and Design with understanding of Algorithms (implementation in any language is okay)
• Design optimal and performant solutions for product backlog items spanning technologies
• Work with Product Owner/Project Manager and UX lead for providing LoE estimates for Jira backlog items
• Lead and own delivery or work items (for self and team)
• 80% hands-on work items (self), 20% team responsibility
• Must be willing to learn new technologies, processes, business functions, (we measure this by OKR’s)

Qualifications and Skills