
- Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
- Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
- Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
- Upholds the policies and procedures outlined in the credit policy.
- Interacts with sales and catering staff for timely credit decisions on incoming customers.
- Demonstrating and Applying Accounting Knowledge to Credit Management Issues
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Keeps up-to-date technically and applying new knowledge to your jobs.
- Stays knowledgeable of accounts receivable system.
- Leading Credit Management Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Staffs manage and develops all billing and accounts, receivable employees]
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures profits and losses are documented accurately.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
- Ensures property billings are sent error-free and in a timely manner.
- Monitors receivables for timely collections and follows up with appropriate collection correspondence

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With various academic achievements and accolades, Jaro Education is known for providing
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Jaro is awarded with Best Employer for “Career Development and Leadership Grooming" By
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Level awards for our exceptional contribution in education industry.
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● Improve CI/CD tooling using gitlab.
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● Build and maintain highly available production systems.
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Requirements |
Nice to have
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Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Designing wireframes and screening designs using Adobe Photoshop, Illustrator, and XD
- Integrating third-party APIs
- Handling integration of user-facing elements developed by front-end developers with server-side logic
- Working on the implementation of security, data protection, and data storage solution
- Working on performance tuning, improvement, balancing, usability, automation
Desired Candidate Profile
What you need to have:- Graduation or Diploma in Computers
- Good knowledge of PHP,HTML, CSS, Bootstrap, JavaScript, JQuery
- Knowledge of RDBMS
- Banking/ NBFC/ Financial Institution background will be a plus
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Ability to work well in a team setting
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from the customer
- Ensuring that the correct level of priority is agreed with the customer
- The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for:
- Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for:
- Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for:
- Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for:
- Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set
Key skills & Experience
- An experienced Communications professional with a broad background in telecommunications at an operational level.
- Recognition of the issues
KEY COMPETENCIES
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility
To appoint Block Sales Managers for every block
To guide them and train them
To inform them of their duties and benefits
To aware them their sales target
To generate revenue
To achieve sales target
To look forward business development opportunities
To submit a daily growth report



