- Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
- Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
- Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
- Upholds the policies and procedures outlined in the credit policy.
- Interacts with sales and catering staff for timely credit decisions on incoming customers.
- Demonstrating and Applying Accounting Knowledge to Credit Management Issues
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Keeps up-to-date technically and applying new knowledge to your jobs.
- Stays knowledgeable of accounts receivable system.
- Leading Credit Management Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Staffs manage and develops all billing and accounts, receivable employees]
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures profits and losses are documented accurately.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
- Ensures property billings are sent error-free and in a timely manner.
- Monitors receivables for timely collections and follows up with appropriate collection correspondence
Subodh Popalwar
Software Engineer, Memorres
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Redux/FluxWe are looking for a Frontend Developer who would be working on the bleeding edge of technologies.We work primarily with React, Typescript and Redux.
Responsibilities:
• Understand why a particular design was chosen and code accordingly
• Will have to deliver clean bug free unit tested code with minimal guidance
• Strive for continuous improvement by refactoring and applying best practices
• Learn and adapt to new technologies as necessary.
Requirements:
• Must be proficient in React, Redux, Redux Toolkit and Typescript
• Used Typescript for React Components
• Unit Testing, Component Testing, and Custom React hook tests with React Testing Library
• Integration Tests with Cypress
• Data Fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Experience contributing to open-source software will be preferred
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
• Should understand Git
• Ability to work in a fast-paced and dynamic work environment
About InEvolution:
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.
Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.
Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
Our Commitment:
We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Primary Customer-Facing Responsibilities:
- Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
- Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc.
- Utilize the ticketing and live chat support systems to ensure prompt and effective resolution of customer queries.
Benefits:
- Work-from-home flexibility.
- Career advancement opportunities and professional development support.
- Supportive and collaborative team environment.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products and the ticketing and chat systems.
- Investigate and understand user issues using effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary and guide users through the resolution process.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leads and managers for guidance on escalated cases.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the relevant internal teams.
- Propose process and knowledge resource improvements.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Report to client leads and managers as required.
Requirements:
- Experience in help desk and software product technical support.
- Tech-savvy with knowledge of computer operating systems, software, and hardware.
- Excellent written and verbal communication skills in English.
- Degree in a relevant field preferred.
- Proficiency with Microsoft Office, Google Sheets, and other business software.
- Own a desktop/laptop with a stable internet connection.
- Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
Additional Information:
- This is a fully remote position with a 5-day work week.
- The position requires approximately 9 hours of work per weekday.
- Opportunity for long-term growth and additional responsibilities within the organization.
Hiring Process
1. Resume Fitment:
Begin your journey with us by submitting your resume and a cover letter. Your cover letter should highlight your relevant experience and explain why you're the ideal candidate for the Software Support Analyst role. We use an advanced Application Tracking System (ATS) to ensure your skills and experience are aligned with our requirements. Only the most suitable candidates will be shortlisted for the next stage.
2. Phone Screening:
If your profile resonates with our needs, you'll be invited to a phone screening. This is a great opportunity for us to learn more about you and for you to ask preliminary questions about the role and our company. We'll discuss your communication skills, technical understanding, and other essentials like availability and salary expectations.
3. Virtual Interview-1 with InEvolution:
Following a successful phone screen, you'll proceed to a virtual interview with our InEvolution team. This interview is crucial for assessing your fit within our company culture, as well as your communication and problem-solving skills. We'll delve deeper into your technical expertise and experience, involving key stakeholders to gain a comprehensive view of your potential in our team.
4. Written Assessment:
Showcase your technical prowess and customer service skills with our written assessment. Designed to mirror real-life challenges, this assessment is your chance to demonstrate how you would handle situations you’re likely to encounter in the role. The assessment is timed to ensure authenticity and effectiveness.
5. Virtual Interview-2: Technical Round with Client:
Excel in the written assessment, and you'll find yourself in our technical round. This is where your technical skills will be thoroughly evaluated through practical problem-solving tasks and technical queries. It’s your opportunity to impress us with your practical knowledge and application in a customer support context.
6. Offer:
The final stage! If you've shone through the interviews and assessments, we'll extend an offer to join our team. This includes a comprehensive onboarding process where you'll be acquainted with our company policies, tools, and the specifics of your role. We ensure you're well-prepared to start your journey with InEvolution.
India is the largest VPN market in the world with over 200 million VPN users. Safehouse’s strong feature set which includes global VPN servers access, protection from phishing/unsafe content, cyber insurance against digital frauds and protection against malicious links along with competitive pricing make it an attractive offering for individuals to enhance their privacy and digital safety. As an App Subscription Growth Specialist at Safehouse, your primary responsibility will be to drive the growth of paid subscriptions for our VPN, internet security & privacy app. You will play a crucial role in increasing the user base of our apps and maximizing revenue through subscription acquisition.
Responsibilities:
- Subscription Acquisition: Implement strategies to attract new paid subscribers for our VPN product and online safety services.
- Market Analysis: Conduct market research to identify potential customer segments and assess competition in the VPN and online security industry.
- Customer Engagement: Develop and execute effective marketing campaigns to engage existing users and convert free users into paid subscribers
- Partnerships and Collaborations: Explore partnership opportunities with relevant platforms, influencers, and organizations to expand our app's reach and increase subscriptions.
- Performance Tracking: Monitor key performance indicators (KPIs) related to subscription growth and revenue generation, and adjust strategies as needed to meet targets.
Qualifications:
- Experience: Proven experience in subscription-based sales, preferably in the technology or software industry.
- Marketing Skills: Strong marketing and promotional skills with the ability to create compelling campaigns to drive subscription growth.
- Communication: Excellent communication and negotiation skills to effectively engage with potential subscribers and partners.
- Analytical Abilities: Data-driven approach with the ability to analyze market trends, user behavior, and campaign performance metrics.
Join Us:
If you're passionate about driving subscription growth and maximizing revenue potential in the VPN and online security sector, join us as an App Subscription Growth Specialist. Your compensation will include an attractive commission based on performance and you’ll have the full autonomy to run the campaign to bring the desired result.
For more information about Safehouse and our products, visit our website: Safehouse Tech.
Job Description
We are looking for a reliable Administration Executive. He will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision. The administration executive will ensure smooth running of our company’s office.
Key Responsibilities:
- Admin & daily office facility work
- Ordering Office supplies (stationery, pantry and other inventory)
- Maintenance & repair of Assets/Laptops
- Bills & payment records.
- Supervision & Staffing of the office.
- Tracking budget expenses.
Desired Candidate Profile:
- Good verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
- Proficient with Microsoft Office, Excel software and phone systems.
Education-
Education: Any Graduate
- A competent user of all internal systems, to include our employee records system (HRMS- SPINE)
- Updating and maintaining HR systems, records, and reports with accurate employee data.
- Undertake all required pre-employment checks, updating, and discussing with line manager and recruitment team as appropriate.
- Providing MIS & monthly employee payroll data in support of the payroll subject matter expert.
- Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases.
- Processing leavers, including preparing accurate, relevant documentation and updating systems accordingly.
- Producing Information reports and complete any HR audit requirements and/or reporting as required.
- Ensuring that the end-to-end HR process always supports a positive employee experience.
- Following existing HR processes accurately and challenging these for ongoing efficiencies.
- Supporting HR priority projects with any administrative activity
- Responding to emails on behalf of the department
- Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements.
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Spring BootRequirements & Responsibilities:
- 3+ years of experience developing web applications using J2EE.
- 3+ years of experience in Spring Boot.
- Understanding of MicroServices.
- Experience working with tools like Git, Maven, and AWS.
- Expertise in developing RESTful APIs.
- Experience writing Unit and Integration tests.
- Background working with Linux/UNIX environments.
- Strong working knowledge with RDBMS like MySql, Postgres and NoSQL databases like Mongo
- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
- Experience with agile/scrum development
- Strong collaboration and communication skills
- Excellent written and verbal communication skills
Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
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Lifecycle management from identifying to converting to solution delivery to the client.
Research and build a pipeline of who could be the potential client.
Prospect for potentiate corporate & channel clients and convert it into increased business.
Identify decision makers of the potential clients of the organization.
Set up meetings between client decision makers and company’s product leaders/Principals.
Plan approaches and pitches. Work with team to develop proposals that speaks to the Client’s needs, concerns, and objectives.
Participate in pricing the solution/service catering to the client’s needs.
Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Coordinating with sales ops, legal and administration for the solution delivery to the client.
Prepare a note of solution delivery and circulate to all the relevant stake holder.
Work with the product delivery team for the execution of the scope with in the launch timeline.
Responsibility to account manage the client post-delivery for retention and leveraging the upselling opportunities.
Skills required:
Strong verbal and written communication skills
Say No attitude.
Inheriting ability to take ownership of the work.
Energy, passion and a real drive to get things done
Capable, quick, determined, innovative and street smart
Immaculate attention to detail
Team player
Start-up attitude, strong willingness to learn and hardworking
Join us and see how we are changing the corporate benefits landscape worldwide!
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
Qualifications
Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English
NodeJS (Node.js)
PostgreSQLJavascript
MongoDB
Express
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Software Engineer, Memorres