11+ Industrial relations Jobs in Delhi, NCR and Gurgaon | Industrial relations Job openings in Delhi, NCR and Gurgaon
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What you will do:
- Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
- Front ending with all statutory/ labour inspections
- Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
- Compensation benchmarking for non corporate teams
- Proposing compensation structures, perks, benefits, incentives and increments for the workforce
- Creating the skill matrix and skill assessment guidelines for the workforce
- Drafting HR Policies/guidelines/formats applicable for the workforce
- Addressing grievances of employees
- Advising the management regarding all issues related to the workforce
- Handling performance assessment for workforce (Design and execution)
- Handling all disciplinary issues/ absconding/ termination cases
- Acting on behalf of the company with respect to employee matters/ litigation if any
What you must have:
- Masters in HR/ ER from a reputed college
- Prior experience in the Factory HR Roles
- A proven performance record
- Strong analytical capabilities
- Strong networking skills
- Thorough knowledge of statutory guidelines and compliances
- Deep understanding of HR processes and tools
REQUIRED SKILLS AND QUALIFICATIONS:
• Strong proficiency in Java, Spring Boot, REST APIs
• Experience with CMS platforms (e.g., Alfresco, docdoku) and CCMS (e.g Oxygen Web XML Editor, IXIASOFT, DITA-based systems)
• Experience with PLM tools such as Siemens Teamcenter, PTC Windchill
• Experience working with microservices, and cloud-native architectures
• Understanding of CMS metadata structures, workflows, and versioning
• Understanding of Adobe FrameMaker, Illustrator – Nice to Have
Need immediate joiner who can join in 15 Days
ROLES & RESPONSIBILITIES
• Develop and implement CMS/CCMS-based solutions tailored to structured product content workflows (backend aspects)
• Design and build integrations between CMS/CCMS platforms and PLM systems
• Develop scalable backend (Java/Spring Boot) services for CMS/CCMS platforms
• Work closely with BA, UI/UX, and architecture teams to ensure backend aligns with business and UI needs
• Support data models and metadata-driven content structures from a backend data handling perspective
• Understand content authoring and publishing processes to support backend workflows and automation
• Implement versioning, content lifecycle workflows, and reusable content modules (backendlogic and APIs)
• Participate in Agile ceremonies including sprint planning, reviews, and demos
• Contribute to CI/CD pipelines related to backend build, test, and deployment.
Job Title: Customer Support Executive
Job Details
- Job Type: Full-time (Work from Office)
- Location: Ghitorni, New Delhi
- Salary: Competitive, based on experience
- Working Days: 5.5 Days (with rotational weekly offs)
Role Overview
The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying issues and providing effective solutions.
- Maintain records of customer interactions and update internal databases.
- Escalate complex issues to the appropriate department for resolution.
- Provide accurate information about products, services, and policies.
- Ensure customer satisfaction and build long-term customer relationships.
- Meet performance targets including response time, resolution rate, and customer satisfaction scores.
Required Skills & Qualifications
- Bachelor’s degree or equivalent (preferred but not mandatory).
- Proven experience as a Customer Support Executive or in a similar role.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving attitude and customer-centric approach.
- Proficiency in MS Office and familiarity with CRM systems is a plus.
Altruist Technologies Private Limited
nings: 30
Salary: ₹15,000 – ₹18,000 (In-hand)
Languages Required: English, Hindi
Experience: 0 – 5 Years
Qualification: 12th Pass or Graduate
Age Limit: 18 – 30 Years
Notice Period: Immediate
Skills Required: Communication, Excel, Computer Basics
About the Role
Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.
Key Responsibilities
- 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
- 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
- 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
- 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
- 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
- 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.
What We’re Looking For
- Excellent communication skills in English and Hindi
- A calm, polite, and professional demeanor at all times
- Ability to multitask and stay organized while managing call flow and system entries
- A willingness to work in rotational shifts with a weekly off
Shift Window
- Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
- Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)
Salary Structure
- Freshers: ₹15,000 (In-hand)
- Experienced Candidates (1+ Year): ₹16,500 (In-hand)
Why Join Us?
- ✅ Get hands-on experience in customer handling and service excellence
- 🌐 Work with a well-established company in a structured and supportive environment
- 💼 Build your skills in communication, problem-solving, and CRM
- 🚀 Career growth opportunities with performance-driven recognition
ROLE TITLE
Product Manager
JOIN OUR COMPANY
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We are growing our team to support our growth and we are looking for talented people who enjoy the collaborative and innovative culture of a young high growth company and are hungry for an opportunity to grow with the team and have a lot of fun along the way.
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We believe there is a real gap in the retail market for healthy food and snacks for children, and we want to make this better!
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If you’re a pro-active someone who enjoys getting things done in an entrepreneurial set up, then read on! WHAT WE DO AND WHO WE ARE
Please do take a look at our website www.slurrpfarm.com where you will find more information on our company.
Slurrp Farm is a food brand for children. It's our mission to provide tasty and 100% natural alternatives to the junk food that surrounds kids today. We believe that, in many ways, we need to go back to eating like our grandparents did; to the nutritious traditional food that has existed for millennia in India. Thanks to the invaluable support of experts in paediatric nutrition, we help parents fighting the good fight of feeding their children healthy from an early age and making it fun.
The founders of Slurrp Farm, Shauravi Malik and Meghana Narayan, are foodies, entrepreneurs and parents to young children.
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Meghana used to run the public health practice at McKinsey India, and has studied at Harvard Business School, was a Rhodes Scholar at Oxford University and a Computer Science engineer from Bangalore University. She was also on the Indian national swimming team and it is her personal goal to up the nutrition table for Indian kids.
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Shauravi used to work for Sir Richard Branson's Group Holding entity at the Virgin Group, and in the Consumer and Healthcare Investment Banking team at JP Morgan in London. She studied Economics at Cambridge University and at St. Stephen's College in Delhi University.
WHAT WILL BE YOUR MISSION AT SLURRP FARM?
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The Product Manager is responsible for both product planning and product marketing of Slurrp Farm's D2C Website
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Build Slurrpfarm's online presence while maintaining efficiency and ROI
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Use data supported marketing to identify trends and key opportunities for innovation across buyer's journey
OUTCOMES: WHAT ARE YOU GOING TO DO AT SLURRP FARM?
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Improve website conversion and double it within the next 12 months by focussing on the customer UI/UX (Double it to c.2%, which is very achievable) |
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- Shopify+ experience to execute an end to end customer centric D2C strategyfor Slurrp Farm, while co-ordinating external IT teams and internal Brand team |
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- Identify key user behaviour trends and keep adjusting website and keep it up to date |
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- Track and keep a dashboard of key financials that the team need on a daily/weekly/monthly basis and ensure these are kept up to date by you |
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Project Management skills |
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- Strong project management skills to liase with Shopify developers, and other relevant third parties |
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- Able to evaluate technology and process alternatives |
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COMPETENCIES
ROLE RELATED COMPETENCIES
Co-ordinate with various stakeholders
- Must be customer focused with demonstrated ability to form productive relationship with a wide constituency, including colleagues, IT team and project leaders
- Strong consultative skills, problem analysis, negotiating and influencing skills to work with external consultants
Partner cross functionally with Brand, Product and Website teams
- Partners with a broad cross section of to deliver a robust high quality digitized D2C; be up to date with all teams and website to reflect the latest information
- Collaborates with manager to create clear outcomes, project scope, approach, and business case
Reporting on daily, weekly and monthly basis
Develop reports on performance of campaigns at various frequency
Proposition of strategies and projections for coming months
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1 Experience
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2 Analytical skills
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3 Organisation Skills
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4 Tenacity and Relenteless Energy
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5 Proactivity
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6 Critical thinking
You bring deep understanding of Product manager for a D2C or at an ecommerce marketplace You are able to structure and process qualitative or quantitative data, and draw conclusions
from it. Exhibit a probing mind and achieve penetrating insight. You are numbers focussed always
Your ability to plan, be organised and be on top of schedules is exceptional. You are proactive, focus on key priorities
You are very focussed on making your targets, and relentlessly chase the goal
You understand your mission and outcomes, and act proactively. You do not need to be chased or told what to do; instead you bring your ideas to the company
You are a logical thinker and a naturally deep thinker - we will interview you for this
CULTURE COMPETENCIES
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1 Customer Obsessed
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2 100% Commitment
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3 Lifelong Learner
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4 Bias for Execution
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5 Agile
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6 Honest and Integrity
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7 Teamwork
OTHER QUESTIONS
Take care of the customer, and everything else will take care of itself. We live to delight and everyone spends time understanding the customer, regardless of their role
You take ownership of what you do and your word matters. You always hold yourself accountable to that which you commit to. Expect the same of your team and boss, in return You learn from others and grow fast; you continuously seek improvement, are always curious and have a bias for learning
You are detail oriented, solution focussed and outcome driven. You enjoy working in a tight knit and fast moving environment
We value agility and not just hustle
You do not cut corners ethically. You earn trust and maintain confidence. Do what is right and not just politically expedient. Speak plainly and truthfully
You are always prepared to address the problem, and work collaboratively to land on the right answer, not just your answer. There is no "I" in team. Your ego is under control
1. What will you think about (a lot of the time?)
• Am I pushing the co-founders and the team to be better at what they do every day?
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Am I exhibiting and living the values I want to see everyday in the people around me, and the people I help recruit?
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Am I excited to be at Slurrp Farm, because I see myself become the best version of me?
2. Why is this exciting to you?
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You are interested to operationalise strategy in real world setting, and want to build a world class modern digital business with over 10 million customers
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You are keenly interested in the digital space in India, and excited to learn how to scale D2C in the FMCG food segment
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You are interested in learning how to build great workplaces within a company that is both growing and highly diverse
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You care about people, you care about being invested in, as an individual and you believe in mentorship
3. Where have you been?
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You have demonstrated prior experience in building D2C businesses on platforms such as Shopify, Magento &
Open Source
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You must have a deep understanding of the full D2C tech stack (Commerce, marketing, analytics, etc)
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You will have 3-5 years of prior experience in a top-notch organisation, or with a great boss whom you have learnt
a lot from.
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You are someone whose teams will really miss you when you leave, but they will understand your reasons for
doing so
4. What does compensation look like?
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You should expect a performance based, fair and very feedback oriented culture
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You exact starting salary will depend on your experience, fit and your potential
React.js
Javascript
HTML/CSS Develop new user-facing features
Build reusable code and libraries for future use
Ensure the technical feasibility of UI/UX designs
Optimize application for maximum speed and scalability
Assure that all user input is validated before submitting to back-end
Collaborate with other team members and stakeholders
Skills and Qualifications
Proficient understanding of markup language like HTML to create user friendly web pages
Strong experience in React JS
Proficient understanding of JavaScript, CSS and jQuery
Good experience of React native, algorithm and data structure
Good understanding of asynchronous request handling, partial page updates, and AJAX
Proficient understanding of cross-browser compatibility issues and ways to work around them.
We are seeking an experienced Sales Candidate to join our dynamic development team. The ideal candidate should have a strong background in a Transportation, As a Transportation Sales Representative, you will play a pivotal role in promoting and selling transportation services to businesses and individuals. Your primary responsibility is to drive revenue growth by establishing and maintaining strong relationships with clients, identifying sales opportunities, and ensuring the smooth coordination of transportation solutions. This role requires a dynamic individual with excellent communication, negotiation, and problem-solving skills.
# Responsibilities
- Understanding products and services offered by Infokey Technology and be able to articulate its functions and benefits to external
audiences.
- Build and nurture relationships with existing clients to understand their transportation needs.
- Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.
- Understanding customer needs & requirements and suggesting the best solution accordingly.
- Closing new business deals by qualifying opportunities and securing online demonstrations/meetings with key decision makers.
- Working closely with the team, and keeping updated with all the products information, pricing, and contract terms.
- Staying informed about competing products, new technologies, and services.
# Basic Qualifications
- MBA, Bachelor's degree in any discipline or Accounts backgrounds
- 1-5 years of Transport sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software.
- Proven experience in transpor sales or a similar role.
- Strong understanding of transportation logistics and supply chain management.
- Proficiency in Hindi and English is must. Additional language knowledge will be an added advantage.
- Good analytical, written, oral communication skills is a must.
- Strong listening and presentation skills.
# Salary
- Salary is as per industry standards.
- This is an incentive based role. Better the performance, higher is the incentive.
Adobe Illustrator2.Prepares work to be accomplished by gathering information and materials.
3.Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
Location: Gurgaon (1 Position)
Experience: 12-15 Years
Educational Qualification: MBA from Premium Institute
Day to Day Responsibilities
1. Responsibilities will include understanding requirements, helping to define a product vision and strategy, and working with world-class engineers to execute it. Assume ownership of products including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.
2. Ownership of front end platforms – Android, iOS, msite and website. Have worked extensively in frontend and need to be able define and analyse numerous product metrics and know when and how to apply each in order to influence the success of the product.
3. Conceptualize and build innovative Financial Products in Lending for platform users. Most of the products are being developed for the first time in India
4. Proven ability to work in cross-functional environments including sales, marketing, business management, customer support and engineering teams.
5. Track record of successful collaboration with a product development team or organization. 6. Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fastmoving environment.
7. Strong business management and analysis skills.
8. Contagious can-do attitude and self-sufficient work style
9. Ability to manage a team of 6-10 smart product managers
You Are Good At:
1. Overall 12-14 years of experience.
2. Minimum 7 years of strong consumer internet related Product and 2 years in fintech. Management background preferably in eCommerce /Technology/ Fintech / Banking industry. Understanding & having gone through the pain of what it takes to build a great product
3. Passion for Results: High degree of commitment with bias for execution excellence
4. Excellent academic background and records.
5. Extra-ordinary skills in crisis management, inter-personal communication, collaboration and team work.
6. Master of multiple tasking. Takes on initiatives and challenges.
7. In short, we are looking for superstar leader to join a superstar team.
Android Development
JavaWe are looking for a developer to enhance our Android App. It will involve understanding the features to be developed, working with the product management team to ensure it is designed right and then do technical analysis, development and release of the app iteratively. Ensuring code quality and timely releases are of course critical needs of the role.
Requirements:
- 2+ years of software development experience on Android.
- Expertise in Java, Android, JSON, REST, Android SDK and Android Studio.
- Passionate about writing high quality code.
- The ideal candidate would have experience of designing, developing, debugging and releasing a high-quality Android app.
We are looking for a developer to enhance our Android App. It will involve understanding the features to be developed, working with the product management team to ensure it is designed right and then do technical analysis, development and release of the app iteratively. Ensuring code quality and timely releases are of course critical needs of the role.
Requirements:
- 2+ years of software development experience with 2+ years’ experience in Android development.
- Expertise in Java, Android, JSON, REST, Android SDK and Android Studio.
- Passionate about writing high quality code.
- The ideal candidate would have experience of designing, developing, debugging and releasing a high-quality Android app.
NodeJS (Node.js)Javascript
MongoDB
Express
Angular (2+)
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