11+ Industrial relations Jobs in Delhi, NCR and Gurgaon | Industrial relations Job openings in Delhi, NCR and Gurgaon
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What you will do:
- Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
- Front ending with all statutory/ labour inspections
- Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
- Compensation benchmarking for non corporate teams
- Proposing compensation structures, perks, benefits, incentives and increments for the workforce
- Creating the skill matrix and skill assessment guidelines for the workforce
- Drafting HR Policies/guidelines/formats applicable for the workforce
- Addressing grievances of employees
- Advising the management regarding all issues related to the workforce
- Handling performance assessment for workforce (Design and execution)
- Handling all disciplinary issues/ absconding/ termination cases
- Acting on behalf of the company with respect to employee matters/ litigation if any
What you must have:
- Masters in HR/ ER from a reputed college
- Prior experience in the Factory HR Roles
- A proven performance record
- Strong analytical capabilities
- Strong networking skills
- Thorough knowledge of statutory guidelines and compliances
- Deep understanding of HR processes and tools
.
🔧 Key Responsibilities:
- Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC)
- Manage and implement Salesforce APIs and third-party integrations
- Work with Salesforce Data Cloud (CDP) to unify and manage enterprise data
- Collaborate with cross-functional teams to deliver scalable, secure, and high-performing Salesforce solutions
- Adhere to best practices in data security, performance, and system architecture
- Participate actively in Agile/Scrum processes and contribute to sprint planning and delivery
- Conduct thorough code reviews, unit testing, and maintain clear technical documentation
✅ Required Skills & Qualifications:
- 4+ years of hands-on Salesforce development experience
- Proficiency in Apex, LWC, Visualforce, and Salesforce APIs
- Experience with third-party integrations and middleware platforms
- Familiarity with Salesforce Data Cloud or similar data management platforms
- Strong grasp of Salesforce configuration, data modeling, flows, and triggers
- Knowledge of Git, DevOps, and CI/CD pipelines
- Excellent problem-solving and communication skills
🌟 Preferred:
- Salesforce Platform Developer I/II certification(s)
- Experience working in large-scale enterprise environments
- Familiarity with DevOps tools and CI/CD best practices
**About jhana**
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the
law across research, drafting, and document management. At jhana.ai, we are
transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers
critical legal insights through advanced AI, producing outputs like redlines, memos, and
risk assessments to streamline workflows for legal teams. Recognized as the Best Legal
Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals
with technology that drives efficiency and excellence.
**Position Overview**
We are looking for a dynamic and driven Account Manager with **3-5 years of experience
in legal ecosystem,** account management, sales and client relations. **A background in
law is mandatory;** candidates with a passion for client success, excellent communication
skills, and the ability to manage multiple accounts will excel in this role. The Business
Account Manager will be responsible for supporting client relationships, ensuring client
satisfaction, and driving growth within assigned accounts. This position involves regular
travel for client interaction, both virtually and in-person.
**The day-to-day**
Client Relationship Management
● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.
● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.
● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention
● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.
● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.
● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support
● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.
● Track and document client interactions, account activities, and progress using CRM tools and account management software.
● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams
● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.
● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.
● Participate in team meetings and share updates on client progress, challenges, and opportunities.
Client Meetings & Engagements
● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.
● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.
**Qualifications & Skills**
● Education:**** Bachelor’s degree in Law.**** An advanced degree in
Business is a plus.
● Experience:** 3-5 years of experience in Legal ecosystem. **
● Good to have: 2 years of experience in account management, client
relations, or sales. Experience in SaaS, or B2B sectors is a plus.
● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.
● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.
● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.
● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Preferred Experience
● Experience in the legal industry or with legal tech products.
● Demonstrated success in managing client relationships and meeting account growth or retention goals.
● Knowledge of project management tools and client success strategies. Additional Requirements
● Travel: Travel would be required for client meetings and events.
● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.
Decoding Youth Talent (DYT) Private Limited is a sports technology start-up which aims to enable coaches, clubs and academies scout, hire and develop youth talent through technology
Decoding Youth Talent is incubated and backed by one of the most prestigious MBA institutes in Asia, the Indian Institute of Management, Lucknow (IIM-L).
Are you a person who is extremely passionate about sports and looking to make a difference in the industry? If yes, there was not a better time than now! We are looking for a Full Mean Stack Developer with experience in building highly technical products that will help us bring change the way how sports stakeholders interact and communicate in India and across the globe. If you are passionate about the challenges of big scale, this is your chance to make history!
Responsibilities:
- As a full-stack MEAN developer (Angular), you will code back-end services in Java/Node JS and front-end in HTML, CSS3 and JavaScript.
- Strong system design skills backed with analytical and problem-solving ability with deep understanding of distributed systems and microservice architecture.
- Implementing algorithms and use of advanced data structures.
- Exposure to working in an agile development environment.
- Strong analytical and problem-solving skills - Knowledge of SVN/Git repository.
- Provide technical direction to the development teams including hands-on development of POCs where appropriate.
- Deploy realized solutions to appropriate environments using CI/CD process. Supports clients through testing Consumer Web Development Experience for High-Traffic, Public Facing web applications.
- Participate in agile software prototyping, development, maintenance, support, and code reviews of IoT Products.
- Implement modern and responsive UI for the web and a variety of devices.
- Unit, End-to-End, and performance testing software under load to ensure reliability and scalability.
- Ownership of Bug Fixes across environments for the assigned module/application.
- Collaborate on the design with internal & external project team members.
- Use JIRA effectively with daily updates to the work log and status of the issues.
Requirements:
- 5+ years or hands-on experience as a Full-stack Developer in web and Mobile application Product Engineering.
- Hands-on experience in creating Rest APIs using NodeJS. Perform 3rd party API integration with NodeJS.
- Hands on experience in HTML5 CSS3 JS libraries like Bootstrap, JQuery, and Angular Material.
- Experience in MongoDB and MySQL design, development, deployment, scaling and optimization.
- Experience working with the AWS stack (Lambda, S3 EC2 setup).
- Hands-on experience in writing queries and optimizing them for large data sets in MongoDB and MySQL.
- Good Communication and client-facing experience. Practice and enforce Agile and Scrum development methodologies.
- Hands-on experience working with Web frameworks, RESTful APIs and relational and/or NoSQL databases.
- Experience in implementing logging to identify performance issues and building monitoring and alerting on the API using Splunk/Grafana/Prometheus/New Relic.
Good to have
- Worked from scratch in the Tech Architect, frontend, coding, and tech product development with at least 6 -50 Mobile apps (multifunction app).
- Experienced in server-side languages such as Java and PHP.
Job Responsibilities:
- You will build new features across everything from the backend logic to UI components.
- Working on back-end web development using core PHP/ Laravel framework.
- You have a good understanding of backend and database technologies. This means that you are comfortable owning and working on a feature end-to-end on both its frontend and backend parts.
- Working on database management and operations using MySQL
- Explore new technologies, new platforms, API integration and development, database development, etc. to help the company build desired product
- Ability to write clean, scalable, and highly testable code
- Solid understanding of software development best practices
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Handling and guiding various digital marketing activities which include but not limited to, SEO, PPC, Social Media Marketing, Content Marketing etc. and also overseeing and guiding the overall digital campaign management
- Creating, managing and guiding a team of digital marketing specialists
- Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
- Crafting digital or online marketing strategies and thus contributing towards the increase in business
- Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
- Extensively being involved in budgeting and planning of the company’s digital marketing division
- Evaluating important metrics that affect the company’s website traffic, online campaigns and target audience
- Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
- Obtaining and constantly working on the feedback being received on the current digital marketing platforms
- Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
- Working closely with various internal as well as external stakeholders
Desired Candidate Profile
What you need to have:- Graduation is a must. MBA is desirable
- Relevant work experience of 5 – 8 years in Digital Marketing is a must
- Experience of creating and handling a team is a must
- Excellent communication and listening skills
- Ability to analyze, multi-task and good time management skills
Exp: 2-8 Years
Immediate joiners or serving Notice only
Qualification BTech or BCA+MCA Only
Location – Gurgaon
Requirement - 6
Must to have Angular 2/4/6/8/10 or Upper version, C# & WebAPI
- Programming experience using C#, Type Script languages.
- Programming experience using Angular2 & upper versions.
- Programming experience using RestAPI & WebAPI.
- Experience using relevant tool Microsoft Visual studio and Visual studio code.
- Extensive knowledge of agile methodologies.
- 4 years of hands-on experience with AURA components & lightning experience
- 2 years of Lightning Web Components (LWC) experience
- 4+ years of experience with writing and running APEX
- 1 + years of Visual Force experience
- Ability to work independently and come up with good development practices based on the problem.
- 1 year experience on Lightning communities
- 2 years of experience in designing responsive design solutions for various devices including SF1 app & IPAD safari browser
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management




