11+ Industrial relations Jobs in Delhi, NCR and Gurgaon | Industrial relations Job openings in Delhi, NCR and Gurgaon

• Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
• Front ending with all statutory/ labour inspections
• Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
• Compensation benchmarking for non corporate teams
• Proposing compensation structures, perks, benefits, incentives and increments for the workforce
• Creating the skill matrix and skill assessment guidelines for the workforce
• Drafting HR Policies/guidelines/formats applicable for the workforce
• Addressing grievances of employees
• Advising the management regarding all issues related to the workforce
• Handling performance assessment for workforce (Design and execution)
• Handling all disciplinary issues/ absconding/ termination cases
• Acting on behalf of the company with respect to employee matters/ litigation if any

What you must have:

Status: Open

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 30

Salary: ₹15000 - ₹18000 INR

Language: English, Hindi

Skills: Excel, Computer

Experience: 0 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

Visit

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process
• Excellent communication in English and Hindi
• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate
• Language- Hindi & English
• Age 18-30

For Inbound-

• Good communication skills
• Rotational shift and week off
• Salary - for fresher - 15k In hand
• Experience - 16.5k in hand

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What you will do

Need a process and a detail-oriented candidate for our Account payable department in the Finance function

• Establish and maintain financial controls, internal financial controls, and procedures for the company. Eg P2P, R2R, etc.

• Ensure that payments are processed as per the internal controls with all the proper support.

• Account the expenses properly in the corresponding GLs.

• Implement timely payment to the vendors as well as timely booking and processing of the payment.

• Work with the business team and close all escalations.

• Prepare monthly MIS with schedules of all the expenses and balance sheet items as well as Month-end closure (M+1) and provision of the expense.

• Investigate reasons of creditors outstanding > 60 days, advance standing > 30 days & provision > 30 days.

• Ensure that there are no debit balances in sundry creditors and advances > 30 days.

• Spearhead the validating, booking, and processing of the salary, F&Fs & business reimbursements.

• Forecast the working capital requirement.

• Supervise accounting and validation of Fixed assets and maintaining FAR.

• Close the internal audit, statutory audit, and due diligence as well as daily BRS.

• Accurately calculate and pay the monthly TDS and monthly GST

• Assist the consultant with filing the TDS return and GST return

• Ensure the payroll compliance is done as per the relevant act.

You should apply if you

1. Bring your Financial A-game: Should be well versed with Accounting Standard and IndAS, TDS, GST, Foreign Payments, and Payroll compliance (PF, ESIC, Gratuity, PT, LWF)
2. Are good with the ‘toys’: Proficient in Excel & Powerpoint. Working knowledge of Zoho & SAP.
3. Are a seasoned veteran: CA with 5-6 years of experience and should have worked with a startup
4. Can cut a good deal: Always eager to cut short the operating expenses.

Early joiners preferred.

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Java Developer/Software Developer

Experience: 3 - 7 years

Qualification: MCA/B.Tech

Vacancy: 10

Roles and Responsibilities

• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Skill Set: Springboot Framework, Java

Note –  Only candidate ready to join immediately can apply.

JD:

• Experience in maintaining Oracle Exadata, RAC, and Administration of Oracle Multitenant Architecture.
• Implemented below Exadata new features like Smart scan, Flash cache, flash log, IORM, Storage indexes
• Using CellCli or dcli to manage Exadata storage server objects.
• Monitoring cell disk, grid disk, cell flash cache, flash disk
• Configured dcli between cell nodes and database nodes.
• Monitoring Exadata storage servers with cell metrics alerts and active requests.
• Migrating legacy database to Exadata.
• Experience in Exadata patching
• Experience in RAC along with new features like Flex ASM and Flex cluster.
• Resolve the issues like replace damaged physical disk or Flash disk.
• Installing & configuring Oracle Cluster ware & Database Software for Oracle 12c and 19c.
• Extensive Knowledge on Oracle Multitenant Architecture 12c and 19c.
• Experienced in Oracle installations, upgrades, migration, cloning, designing logical/physical architecture
• Database Refresh using Data pump.
• Expertise in Database upgrades, patching for standalone & RAC databases.
• Experienced in Database Point in Time Recovery.
• Enforcing security by creating roles, granting system and object privileges on the Tables, and stored procedures with DBA concepts.
• Knowledge on oracle enterprise management
• Implementation of db compression using Exadata HCC
• Running ExaCheck reports monthly 
• Implementing smart flash cache, enabling flash cache write back
• Hardware changes , flash disk, griddisk and DIMM replacements
• Working knowledge on managing NFS mount points.
• ZFS share creation
• Huge pages setting

• Interpreting creative briefs to develop and produce creative concepts through execution on assigned brands
• Researching and understanding the target audiences, through online searches, reviews of existing research, interviews with subject matter experts, and in-person meetings
• Writing original copy and editing content for a range of corporate marketing and communications materials
• Revising copy based on feedback/direction

Desired Candidate Profile

• Bachelor’s degree in Journalism, English, Communications or related discipline
• Minimum 2-5 years professional copywriting experience with solid portfolio of work
• Exceptional writing and research skill
• Ability to work independently and with a team to meet deadlines
• Excellent organizational skill and multitasking ability
• Social media or content marketing experience a plus
• Proofreading experience and familiarity with standard style guides a plus
• Experience working with content management systems, WordPress, etc.
• A keen eye for detail and appreciation of great design    

• 4 years of hands-on experience with AURA components & lightning experience
• 2 years of Lightning Web Components (LWC) experience
• 4+ years of experience with writing and running APEX
• 1 + years of Visual Force experience
• Ability to work independently and come up with good development practices based on the problem.
• 1 year experience on Lightning communities
• 2 years of experience in designing responsive design solutions for various devices including SF1 app & IPAD safari browser

We’re on the lookout for a data-savvy Growth Marketing Manager to develop and execute marketing strategies to increase awareness and adoption of the product.

Our ideal candidate is a passionate experienced B2B product marketer with proven success in working with emerging products and driving GTM strategies in online media and/or SaaS companies.

1. The key performance metric for the role will be growth in pages views & Inc42 plus subscriptions
2. It is essential the person understands funnel based marketing centred around content & engagement
3. It is of utmost importance to have an experience of marketing automation at scale
4. Devise B2B, B2C integrated marketing campaigns with the aim of acquiring and retaining customers
5. Find and target audiences & accordingly onboard/execute paid social media marketing, content aggregations and influencer marketing plans
6. To sustain India’s largest tech media platform it takes qualitative content marketing & automation at scale along with data-backed decisions, heavy testing, the feedback loop to drive product and editorial. 

Give your career a lunar slingshot, we are an equal opportunity employer.