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11+ IBM RPG Jobs in India

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OYO Rooms

at OYO Rooms

20 recruiters
Akash Singh
Posted by Akash Singh
Gurugram, Bengaluru (Bangalore)
4 - 12 yrs
₹15L - ₹40L / yr
AS/400 Control Language
IBM RPG
AS400
Mainframe
Troubleshooting
+1 more

The OYO Story

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA.OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its Customers with access to a broad range of high-quality storefronts at compelling price points.

What are we looking for:
  • Expert in AS400 development
  • Expert programming in all forms of RPG (rpgle, free format, SQL etc.)
  • Knowledge of Web services, job-queues
  • Troubleshooting, debugging and resolving existing problems
  • Analyze, create, develop and maintain RPG applications. New development must be modular with microservices in mind.

What will you get

 Chance to play a pivotal role in designing and building next gen hospitality tech platform

 Top tier scale from day 1 - related battle scars / glory

 Chance to work with world class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

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Quick Dry Cleaning Software
NCR (Delhi | Gurgaon | Noida), Noida
2 - 4 yrs
₹2L - ₹5L / yr
Customer Support
Customer Service
Technical support
Tech Support
Customer Retention

Opportunity


As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.


We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 


Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.


Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!


Responsibilities

  • You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
  • Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
  • Reproduce customer issues and log tickets to be solved by the engineering team.
  • Guide users on product features and train them to use it effectively.
  • Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
  • Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
  • Rigorously measure support SLA & metrics and improve it continuously.
  • Maintain regular communications with customers about new feature developments and enhancements to the product. 
  • Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.


What you can expect in the next 12 months


Within 1 month


  • You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
  • Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
  • You should have gone through at least 3 onboarding and sales experience in the buddy system.
  • You should have spent a day at the laundry store to get live hands-on experience.
  • You should be able to configure SMS API’s for national and international clients.
  • Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
  • Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months


  • Independently handle hardware integration and support. 
  • Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months


  • Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months


  • Help interview, onboard and train incoming team members.
  • Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.



What an ideal candidate looks like?

  • At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
  • Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
  • Ability to understand a software product and its nuances very well.
  • Experience managing customer interactions effectively.
  • Previous B2B SaaS and enterprise software experience.
  • Excellent written and verbal communication skills.
  • Ready to work in US Shift in the future when required.


What are we looking for?


Attitude

Skills

  • Empathy
  • Positive Attitude
  • Patience
  • Organized
  • Process Driven
  • Coachable
  • Metrics Driven
  • Attentive and Listening Skills
  • Ability to explain in uncomplicated/ simple language





About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

  • Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
  • Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
  • Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.


Our impact so far

  • 3 Billion garments processed through QDC Dry Cleaning Cloud
  • 47 countries
  • 1000+ Paid subscribers
  • 5000+ Users
  • All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

  • Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
  • Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
  • Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
  • Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
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One of the fastest-growing FINTECH companie started in 2016.

One of the fastest-growing FINTECH companie started in 2016.

Agency job
via CIEL HR Services by karthika k
Remote only
3 - 8 yrs
₹25L - ₹40L / yr
skill iconReact.js
skill iconRedux/Flux
skill iconJavascript
Role: UI Engineer 
As a UI Engineer, you will be responsible to build intuitive user experience for making insurance purchase and claim journeys easier for customers, operations, and business teams. You are required to code and build an innovative experience which can work on various form factors.


Here’s what we are looking for:
  • You must know the in and out of JavaScript to design optimized and modular components that need to be used across our platform.
  • You must be well versed in the React/Redux framework.
  • Strong understanding of semantic HTML/HTML5, CSS/CSS3
  • Experience in setting up the full UI workflow layer right from Development, Testing, Building, and Deployment.
  • Good understanding of MVC architecture.

 Good to have:

  • Experience in frameworks like Bootstrap, Foundation, and CSS pre-processors like SASS and LESS.
  • Exposure to page speed improvement techniques.
  • Exposure of building responsive websites at scale.
  • Prior work experience in Angular, Backbone, React

  • Reach at 91 084 76999
Read more
The leading enterprise contract management platform.

The leading enterprise contract management platform.

Agency job
via wrackle by Naveen Taalanki
Pune
10 - 17 yrs
₹20L - ₹50L / yr
ASP.NET
skill icon.NET
MVC Framework
Web API
SQL server
+6 more

Job Description - Architect :

Role:

  • Understand complex business problems and implement product features that are secure, scalable, robust, and easy to implement and maintain.
  • Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
  • Plan and identify solutions and risks proactively
  • Own delivery of assigned work in terms of committed date, scope, and quality
  • Remain at the cutting edge of technology trends and use them to solve emerging problems
  • Identifying and leading technical initiatives independently towards planned outcomes

 

Job Requirement:          

  • Strong experience in developing enterprise web applications.
  • Expertise in the Microsoft technology stack (http://asp.net/">ASP.NET MVC 3.5 / 4.0 / 4.5, Web API, SQL Server).
  • Good knowledge of Client-side scripting – JavaScript and JQuery, Kendo.
  • Knowledge of design patterns is required
  • Ability to negotiate technical requirements with global customers
  • Ability to communicate with technical experts as well as functional teams
  • Demonstrated experience with non-functional requirements like performance, scalability, and security
  • Demonstrate Subject Matter Expertise and ownership in the assigned technical area
  • Demonstrate experience in mentoring technical teams
  • Ability to own solutions for design and architecture
  • Experience in Product Engineering is desirable.
  • Experience in enterprise software development is desirable
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AegisCovenant

at AegisCovenant

2 candid answers
Anshul Mishra
Posted by Anshul Mishra
Delhi, Maharshtra, Uttar Pradesh, Kolkata
0 - 2 yrs
₹2L - ₹4L / yr
Sales
Salesforce
Field Sales
Vehicle insurance
B2B Marketing
+2 more

AegisCovenant is looking for a field sales executive to join our team! In this role, you will use your knowledge of sales, marketing, and communication to drive company growth and success. You will work with a variety of customers and clients to build relationships and create long-term partnerships.


Key responsibilities:


1. Develop sales and marketing strategies to increase sales opportunities with the existing customer base

2. Develop long-term partnerships with new and existing clients

3. Utilize Salesforce to track sales and manage customers

4. Collaborate with cross-functional teams to ensure customer satisfaction

5. Monitor competitor activity and adjust marketing strategies accordingly

6. Analyze customer feedback to identify areas of improvement

7. Generate reports on sales, marketing, and customer satisfaction

8. Monitor customer service experience and address customer complaints quickly and efficiently

9. Generate ideas to promote products and services


Who can apply?


1. Male candidate preferable

2. Open to travel within and around the state/region to ensure potential customers/clients are met to achieve outside sales

3. This is an exciting opportunity to gain hands-on experience and apply your expertise to help strengthen our business

4. Our ideal candidate should know about Salesforce, market research, effective communication, and marketing strategies

5. Candidate should have a basic insurance understanding and be willing to travel within and outside of the state/region to meet potential customers/clients to accomplish outside sales

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BLITZPOKER

at BLITZPOKER

1 video
1 recruiter
ESPERANZAGAMING PRIVATELIMITED
Posted by ESPERANZAGAMING PRIVATELIMITED
Mumbai
4 - 8 yrs
₹10L - ₹15L / yr
Digital Marketing
Online advertising
Marketing Strategy
Gaming
Customer Retention
+2 more

About the job

     As the AGM - Retention, you will be responsible for developing and implementing our marketing strategy for player retention on the platform. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure player retention on the platform and optimum utilization of all resources. Ideate and execute innovative campaigns for player retention on the platform. You will need to strategize and implement various promotional offers and bonus offers to increase deposits and ARPU. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.

 

Responsibilities

  • Develop and implement a cohesive marketing plan for player retention through various platforms.
  • Create aggressive monthly and quarterly retention plans and ensure we meet them.
  • Ideate and execute innovative campaigns for player retention on the platform. Strategizing and implementing various promotional offers and bonus offers to increase deposits and ARPU.
  • Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behavior, usage, and spend.
  • Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and retention. 
  • Prepare regular reports and presentations on marketing metrics.
  • Conduct market analysis to identify challenges and opportunities for growth.
  • Provide guidance and ideas to organize effective marketing events.
  • Conduct thorough competitive analysis to stay informed and ahead of the competition.

 

 

 

Requirements

Qualifications

 

 

  • Demonstrable experience in a senior role leading customer retention as well as designing and implementing successful marketing campaigns.
  • Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
  • Advanced Excel skills, and knowledge of SQL and tableau is preferable.
  • Ability to creatively solve business problems through strategic and innovative approaches.
  • Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
  • Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
  • Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
  • Ideally, should have gaming or e-commerce industry experience.

 

 

 

About BLITZPOKER

 

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

 

In India, majority- owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

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Leading Financial Services Company

Leading Financial Services Company

Agency job
via Unnati by Rakhi Gayen
Delhi, Gurugram, Noida
2 - 5 yrs
₹3L - ₹3.6L / yr
Office administration
Front office
If you are looking to work for a successfully established company that believes in giving back to society, then look no further. Here is the job you are looking for.

 

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

 

 

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
 
As a Front Office Manager (Reception), you will be responsible for handling, managing as well as making supervisory decisions regarding the front desk/reception of the organization.

What you will do:

  • Implementing and managing front desk objectives and procedures
  • Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
  • Maintaining front desk office supplies and equipment and managing budgets regarding the same
  • Ensuring that the reception area is kept well-organized and neat
  • Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
  • Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
  • Answering front-desk complaints and questions from visitors
  • Obtaining or sending documents through email or fax
  • Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
  • Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals

 

Desired Candidate Profile

What you need to have:

  • Graduation is a must
  • Relevant work experience of 2 – 5 years handling front desk/ reception
  • Candidate should be from South Delhi
  • Excellent English and Hindi communication skills
  • Proficiency in using a computer
  • An ability to multi-task    
Read more
Wedding Wishlist

at Wedding Wishlist

2 recruiters
Karthik Krishnakumar
Posted by Karthik Krishnakumar
Remote, Chennai
0 - 3 yrs
₹3L - ₹12L / yr
skill iconPHP
MySQL
skill iconLaravel
Magento
skill iconCodeIgniter
+2 more

What are we looking for? :

- Experience of upto 3 years in PHP or other backend programming languages.

- Understanding of MVC structures, OOPs concepts and Frameworks.

- Experience working with Linux, Nginx or Apache and Git, REST APIs.

- Experience with Third party API integrations and using various vendor libraries.

- Have knowledge of Database schemas, structures and migrations.

- Experience in Laravel would be a huge plus.


What you will be doing?:

- Collaborate with team members and solve new challenges through tech and research.

- Take end-to-end ownership of delivering new modules - analyze customer usage & feedback, review business requirements, develop functionalities and test code.

- Write clean readable code and also follow best practices for efficiency and performance.

- Self learn and work independently, Also collaborate with the team when required.

- Communicate constructively and value user experience and feedback.

.
What can you expect to learn?:

- Exposure to latest web technologies and frameworks like Angular, Laravel, PHP, Magento, PWAs, REST APIs, Elastic search and Web services.

- Develop custom functionalities and modules in Laravel to implement business ideas and user requirements.

- Best coding practices and various methodologies to optimize performance and produce the best quality product. Various caching techniques and optimization standards.

- Microservices architecture and Scalability using cloud services, Automation of manual tasks using linux and shell scripting, Data migrations, SQL and Version control tools like bitbucket.

Perks : 

- Competitive salary

- Flexible work hours

- No dress code

- Group outings

- Supportive work culture

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headerlabs

at headerlabs

1 recruiter
Shikha Gupta
Posted by Shikha Gupta
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹3L - ₹5L / yr
Business Development
Client Servicing
Sales
Presales
Salesforce
 -Have Experience in Sales and Marketing.
-Team management and people development if applicable.
- Excellent verbal, written, presentation skills, capable to give demos independently, passion for sales, self-motivated with a result driven approach.
- Team Management, Profit planning in relation to overall corporate objectives.
- Ensuring all sales staff plays a key role in servicing the client accounts.
- Looking for opportunity and identifying wider sales across the whole account.
- Researching customer's profile for accurate positioning, giving effective and Skillful presentations.
- Revenue generation, Follow up, feedback, negotiations.
- Set and achieve targets.
- Identifying market opportunities, developing business cases and working closely with the team to deliver a successful product in a timely manner.
- Experience in selling technology services (Mobile apps, web apps, websites, e-commerce etc) is a huge plus
Read more
Upside Digital

at Upside Digital

1 recruiter
Akram El Youssi
Posted by Akram El Youssi
Dubai, Anywhere
3 - 7 yrs
₹6L - ₹9L / yr
ASP.NET MVC
skill iconJavascript
skill iconPython
skill iconNodeJS (Node.js)
skill iconMongoDB
+3 more
  1. About the Job


Upside Digital is looking for a brilliant mind to help build its portfolio FinTech Startup, https://www.instaval.co/">InstaVal. The role of the FS Developer is ideal for smart coders who have the technical expertise and passion to turn our vision into a living product.

 

  1. You will 
  • Work with product lines to implement functional & non-functional business requirements into working software, including APIs, web services, etc.
  • Enhance existing web solutions to ensure scalability across customer's new business requirements. 

 

  1. You have
  • Good Communication Skills. 
  • Good personal work ethics and a well-rounded team player. 
  • Ability to own and start projects with the team and manage to deliver in timely manner. 

 

  1. You’re skilled at
  • Microsoft .NET Framework (C#).
  • Web development (http://asp.net/">ASP.NET, web services, WCF, JavaScript, NodeJS, AngularJS, HTML5, CSS).
  • MongoDB or Microsoft SQL, MySQL, NoSQL.
  • Staying on top of technology trend and contribute to technical design throughout project.

 

5.     Your Bonus to us

  • Experience or familiar with a SaaS business.
  • Past startup experience.

 

6.     Why us?

  • InstaVal is a tech-enabled Business Valuation and Deal Discovery Platform made to promote equity investments in early stage business.
  • Our vision is (i) to empower founders and (ii) enable ecosystem stakeholders to efficiently deliver their set of investment advisory & support services.
  • An opportunity for you to be part of a global disruptive startup in the corporate finance space.
  • We encourage creative thinking, independent responsibilities for business results & team collaboration.
  • We have lives outside of work.

 

7.     Terms, Perks & Conditions

  • Airtime: Full-time basis - five days a We’re not civil service officials neither.
  • Compensation structure: Salary, Bonus, Equity.
  • Location: Dubai,
  • Unlimited paid time off as long as you get **** done.
  • Start Period: November 2019
Read more
JIfflenow

at JIfflenow

5 recruiters
Savi Chakraborty
Posted by Savi Chakraborty
Bengaluru (Bangalore), Bengaluru (Bangalore)
0 - 2 yrs
₹0L - ₹5L / yr
Content Writing
Blogging
Content Marketing
Creative Writing
- Amazing open culture - Growing team - Great gig at content creation and marketing - Flexible work timings - Freedom to explore new ideas and execute them
Read more
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