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Job Description:
Handling desktop issues
Need to configure, implement, maintain develop and support.
Network trouble shooting and hardware configuration.
Should have good working experience on DNS etc,
Networking design and implementation.
Hands on experience working on servers will be an added advantage.
Good communication skills.
Should be able to join immediately or in a week.
Position Title: Sales Specialists/Executives
- Location: PAN India (*Tier 1, Tier 2, Tier3)
- Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ Incentives+ Perks+ TA+ DA
- Education: Bachelor's degree in any stream or Master's degree/MBA
- Experience: Min 2- 3 years in Sales with a background from industries such as (IT, Telecom, Broadband, Mobility, SIM card sales/distribution, Credit Card sales/promo on, B2B (Business-to-Business), B2C (Business-to-Customer), FMCG or any field sales experience candidates.
Key Skills:
1. Self-driven, dynamic, and confident individual with a result-oriented approach.
2. Top achiever or best performer in previous organization.
3. Customer-focused attitude with strong follow-up skills.
4. Ability to work independently and as part of a team.
5. Proficiency in MS Office and preferably CRM software.
Customer Relationship Executive :
We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.
To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.
Software Tester Responsibilities:
●Review software requirements and prepare test scenarios.
●Executing tests on software usability.
●Analyzing test results on database impacts, errors or bugs, and usability.
●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
●Interacting with clients to understand product requirements(including visiting the client's base whenever required).
●Participating in design reviews and providing input on requirements, product design, and potential problems.
Software Tester Requirements:
●A bachelor's degree in computer science or a related field(Preferably male candidate).
●Up-to-date knowledge of software test design and testing methodologies.
●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc
●Working knowledge of test techniques and compatibility with various software programs.
●Working knowledge of programming.
●Excellent communication and critical thinking skills.
●Good organizational skills and a detail-oriented mindset.
Skills Required: Java, HTML , CSS ,Angular,Springboot
Job Requirements:
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Experience in Core Java and J2EE
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Good hands-on experience in working with Spring, Hibernate Frameworks.
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Should have working experience on Web Services, and Database design.
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Working knowledge of HTML 5 ReactJS is needed.
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Knowledge in NOSQL databases and analytics will be an advantage.
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Analyze, Design & develop features in product
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Code review of team members/peers
Greetings!
Hiring the below position for one of our premium client.
Role: PEGA Developer
Experience: 5-15 years
Location: PAN India
Certification: CSA & CSSA mandatory
- 4.5 - 9 of experience in Pega Development with Pega relevant certification.
- Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
- Basic data storage and database query knowledge through Pega.
- Good knowledge around integration and exposure to REST and SOAP APIs.
- Good to have knowledge and experience on at least one Pega Industry framework.
- Should be able to track and manage own tasks.
- Should have very good verbal and written communication
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-10 years in Counselling psychology and / or mental health training
· Qualification: Education in Counselling / Medical Psychology
· Experience in clinical work
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
Job Summary:
We are seeking a skilled and visionary UI/UX Designer with a minimum of 3 to 9 years of experience in SaaS companies and a strong background in Product Design. As the senior UI/UX Designer, you will be responsible for leading our design team and driving the creation of exceptional user experiences for our SaaS products. Your extensive knowledge of UI/UX design principles, product design methodologies, and SaaS industry expertise will be vital in shaping our design strategy and delivering innovative, user-centric solutions.
Responsibilities:
- Collaborate with a team of UI/UX designers, providing mentorship, guidance, and fostering a collaborative design culture.
- Collaborate closely with product managers, developers, and stakeholders to understand business objectives and user needs.
- Conduct user research, competitor analysis, and usability testing to gain insights and validate design decisions.
- Create wireframes, interactive prototypes, and high-fidelity designs that align with the product vision and user requirements.
- Design intuitive user interfaces that provide a seamless and delightful user experience.
- Develop user flows, information architecture, and interaction models to enhance usability and product functionality.
- Conduct design reviews and iterations based on user feedback and data analysis.
- Stay updated with the latest design trends, emerging technologies, and best practices in UI/UX and product design.
Requirements:
- Minimum 3 years and maximum 9 years of proven experience as a UI/UX Designer in SaaS companies with a strong focus on product design.
- Familiarity with AI concepts and the ability to design interfaces that effectively communicate AI-driven insights to users.
- Proficiency in design tools such as Adobe XD, Figma, Sketch, InVision, or similar.
- In-depth knowledge of UI/UX design principles, product design methodologies, and designing for complex web applications.
- Strong background in conducting user research, usability testing, and data analysis.
- Excellent leadership, communication, and collaboration skills.
- A portfolio showcasing successful UI/UX design projects for SaaS products and product design work.
- Ability to manage multiple projects in a fast-paced environment.
Join our team and lead the charge in creating outstanding user experiences for our innovative SaaS products.
Submit your portfolio along with your application to be considered for this position.
About Klenty
Klenty is a Software Product company operating in the Sales Engagement category.
One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.
Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.
With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force
Join us in building the future of sales engagement software
Roles & Responsibilities
1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.
2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.
3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.
4. Maintains performance script repository.
5. Writing test scripts of various test phases like integration, regression, system.
6. Analyzing users stories / Use cases / requirements for validity and feasibility.
7. Interact with SMEs & Business to gather PT/PE requirements.
8. Identifying tools and techniques to improve testing quality and efficiency.
9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.
10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.
11. Design and create benchmark scenarios and prepare performance benchmark documents.
12. Prepare test summary reports for management review.
13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.
Seniority Level - Entry level
Industry - Information Technology & Services
Employment Type - Full-time
Job Functions - Product Development
Employment Type - Full-time
JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
The right candidate will work well, think outside the box, and be highly self-motivated.
Responsibilities
Generate qualified leads by rigorously prospecting in the assigned region or market via outbound model.
Respond quickly and qualify inbound marketing leads via web form or web chat, as required.
Do rigorous research on companies, present solution, doing demo, and follow-ups.
Be product expert and champion.
Come up with creative emails and campaigns to draw the attention of prospects.
Collate and help Product and Marketing teams with feedback.
Job Requirements
Proven work experience of min one year as an Inside Sales Representative or similar role.
Prior SDR experience in SaaS product firms is mandatory
Previously handled products with pricing in range of 500 to 1000USD monthly billing is mandatory
SMB and or Mid-Market experience mandatory
Flexibility in working in different shifts/regions like US Or UK or Global Markets mandatory -
Good To Have
Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, Slintel, Hubspot etc.







