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Job Description: 

Handling desktop issues 

Need to configure, implement, maintain develop and support. 

Network trouble shooting and hardware configuration. 

Should have good working experience on DNS etc, 

Networking design and implementation. 

Hands on experience working on servers will be an added advantage. 

Good communication skills. 

Should be able to join immediately or in a week. 

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Role Overview

We are seeking an experienced Power BI & Microsoft Fabric Consultant to partner with our BI team for a short-term engagement focused on capability building, governance setup, and platform enablement.

The primary objective of this role is to upskill the team and establish a robust, scalable foundation for Power BI and Microsoft Fabric—covering security, governance, administration, and best practices—so that the team can independently manage and scale the platform post-engagement.

This is a hands-on + coaching role, not just advisory.

Key Responsibilities

1. Power BI & Fabric Enablement

• Conduct structured training sessions and workshops on:
• Power BI (Pro + Fabric-integrated experiences)
• Microsoft Fabric (Lakehouse, Warehouse, Dataflows Gen2, Pipelines, etc.)
• Build foundational understanding of:
• End-to-end analytics workflows in Fabric
• Integration between Power BI and Fabric workloads 
• Data Lake will be Snowflake

2. Governance & Security Framework

• Design and implement Power BI & Fabric governance model, including:
• Workspace strategy (Dev/Test/Prod separation)
• Naming conventions and standards
• Content lifecycle management
• Establish security architecture:
• Role-based access control (RBAC)
• Row-Level Security (RLS) / Object-Level Security (OLS)
• Data access patterns across Fabric and Power BI
• Define data sharing and access control processes

3. Administration & Platform Setup

• Configure and optimize:
• Power BI tenant settings
• Fabric capacity (capacity planning, workload management)
• Monitoring and usage metrics
• Set up:
• Deployment pipelines
• CI/CD best practices (where applicable)
• Audit logs and governance controls

4. Best Practices & Standards

• Define and document:
• Development standards (data modeling, DAX, report design)
• Performance optimization guidelines
• Dataset/reusable semantic model strategy
• Establish certification and promotion workflows for datasets and reports

5. Hands-On Implementation

• Work alongside the team to:
• Build or refactor key dashboards/reports using best practices
• Set up Fabric artifacts (Lakehouse/Warehouse/Pipelines)
• Ensure real use cases are implemented, not just theoretical training

6. Knowledge Transfer & Self-Sufficiency

• Provide:
• Playbooks, SOPs, and governance documentation
• Recorded sessions and training materials
• Mentor team members through:
• Office hours / Q&A sessions
• Code and architecture reviews
• Ensure the team can independently:
• Manage Fabric capacity
• Govern Power BI environment
• Implement secure and scalable solutions

Expected Outcomes (End of Engagement)

• Fully defined and implemented Power BI & Fabric governance framework
• Configured and optimized Fabric capacity + Power BI tenant
• Established security and access control processes
• Documented standards, playbooks, and operating model
• BI team capable of independent development, administration, and governance

Required Skills & Experience

Must-Have

• 5+ years of experience in Power BI development and administration
• Hands-on experience with Microsoft Fabric (end-to-end)
• Strong expertise in:
• Power BI governance and tenant administration
• Fabric capacity management
• Security models (RLS, RBAC, data access controls)
• Experience setting up enterprise BI governance frameworks
• Proven track record of training and mentoring teams

Good-to-Have

• Experience with data platforms (Snowflake, Azure, etc.)
• Knowledge of CI/CD for Power BI (DevOps integration)
• Familiarity with data catalog and lineage tools (e.g., Atlan, Alation)
• Understanding of modern data architecture patterns

Qualification: UG or PG(PA) with Relevant Clinical/Teaching Skills

Location: Coimbatore

Experience: Minimum 1year

An Assistant Professor / Tutor in a Physician Assistant (PA) program works closely with students and faculty to teach clinical medicine, guide practical training, and support research. To succeed in this role, PA educators need a mix of medical knowledge, teaching ability, research skills, and interpersonal abilities. Here are the key skill categories:

🎓 Teaching & Educational Skills

These are the core competencies used in educating PA students.

• Lesson planning and curriculum development
• Clinical case-based teaching
• Practical and laboratory instruction
• Student assessment and evaluation
• Use of modern teaching methods and educational technology

These skills are used when teaching subjects related to specialties such as Internal Medicine, Emergency Medicine, Family Medicine, and Surgery.

🩺 Clinical & Medical Knowledge

PA tutors must have strong clinical understanding to train students effectively.

• Patient assessment and physical examination teaching
• Diagnostic reasoning and interpretation of tests
• Clinical procedure demonstrations
• Pharmacology and treatment protocols
• Supervision during clinical training

🔬 Research & Academic Skills

Academic faculty are expected to contribute to research and scholarship.

• Research methodology knowledge
• Scientific writing and publication
• Data collection and analysis
• Conference presentations and academic collaboration

💬 Communication & Mentoring Skills

Strong interaction with students and colleagues is essential.

• Clear lecturing and presentation skills
• Student mentoring and academic advising
• Providing constructive feedback
• Collaboration with faculty and healthcare teams

What You’ll Do

• Build and scale backend services using Java & Spring Boot

• Work on API integrations (REST, SOAP), caching & rate limiting

• Contribute across the full SDLC – design, development, testing & deployment

• Solve problems around performance, scalability & reliability

What We’re Looking For

• Strong knowledge of Data Structures & Algorithms

• Experience with Java, Spring Boot, REST/SOAP

• Hands-on with system & solution design

• Database experience: MongoDB / PostgreSQL / MySQL / Oracle

• Good debugging skills & unit testing

• Familiarity with Git and AI coding assistants (Copilot, Claude, etc.)

Designation – Deputy Manager - TS

Job Description

1. Total of  8/9 years of development experience Data Engineering . B1/BII role
2. Minimum of 4/5 years in AWS Data Integrations and should be very good on Data modelling skills.
3. Should be very proficient in end to end AWS Data solution design, that not only includes strong data ingestion, integrations (both Data @ rest and Data in Motion) skills but also complete DevOps knowledge.
4. Should have experience in delivering at least 4 Data Warehouse or Data Lake Solutions on AWS.
5. Should be very strong experience on Glue, Lambda, Data Pipeline, Step functions, RDS, CloudFormation etc.
6. Strong Python skill .
7. Should be an expert in Cloud design principles, Performance tuning and cost modelling. AWS certifications will have an added advantage
8. Should be a team player with Excellent communication and should be able to manage his work independently with minimal or no supervision.
9. Life Science & Healthcare domain background will be a plus

Qualifications

BE/Btect/ME/MTech

• Bachelor of Computer Science or Equivalent Education
• At least 5 years of experience in a relevant technical position.
• Azure and/or AWS experience
• Strong in CI/CD concepts and technologies like GitOps (Argo CD)
• Hands-on experience with DevOps Tools (Jenkins, GitHub, SonarQube, Checkmarx)
• Experience with Helm Charts for package management
• Strong in Kubernetes, OpenShift, and Container Network Interface (CNI)
• Experience with programming and scripting languages (Spring Boot, NodeJS, Python)
• Strong container image management experience using Docker and distroless concepts
• Familiarity with Shared Libraries for code reuse and modularity
• Excellent communication skills (verbal, written, and presentation)

Note: Looking for immediate joiners only.

Job Summary:

We are seeking a highly skilled Senior .NET Engineer with extensive database design experience to join our team. As a Senior .NET Engineer, you will be responsible for designing, developing, and maintaining complex software applications using the .NET framework. You will also be responsible for designing and implementing complex database solutions using the EF Core framework that support these applications.

Specific Responsibilities and Accountabilities:

• Design, develop, and maintain software applications using the .NET framework and database solutions using Entity Framework Core
• Create and maintain data models and schema designs using best practices and industry standards
• Develop and implement database security measures to protect sensitive data
• Optimize database performance and ensure data integrity
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, efficient, and maintainable code that meets specifications
• Troubleshoot and debug software issues as needed
• Keep up-to-date with emerging trends and technologies in software development and database design
• Participate in code reviews and provide feedback to other developers

Personal Qualities, Knowledge, Experience and Skills Required:

• Bachelor's or Master's degree in Computer Science or related field
• At least 5 years of experience in software development using the .NET framework and database design and development using Entity Framework Core
• Experience with object-oriented programming (OOP) concepts, design patterns and microservice architecture.
• Experience with database design, including data modeling and schema design
• Experience with MySQL Server or other relational database management systems
• Familiarity with agile development methodologies
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

• java 8+
• springcore 
• springboot
• MongoDB
• Angular
• Agile