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- 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
- Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
- Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
- Deep Knowledge in Windchill architecture
- Experience in atleast one full lifecycle PLM implementation with Windchill.
- Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade
- Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
- Knowledge & Experience in Build and Release process
- Having worked on custom upgrade will be a plus.
- Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
- Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.
Job Summary:
We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company revenue growth.
Key Responsibilities:
Lead Generation & Prospecting:
Research and identify new business opportunities.
Generate leads through various channels like networking, email campaigns, and cold calling.
Maintain and update the customer database.
Client Engagement:
Build strong relationships with potential and existing clients.
Conduct meetings, presentations, and discussions to understand client needs.
Address client queries and provide tailored solutions.
Sales Strategy & Execution:
Develop and execute strategies to achieve sales targets.
Create detailed business proposals and negotiate terms of the agreement.
Collaborate with the marketing team to support lead generation activities.
Market Research:
Stay updated on industry trends, competitors, and market dynamics.
Provide insights and feedback to the team to refine strategies.
Reporting & Coordination:
Track sales metrics and prepare regular reports for management.
Work closely with the operations and customer support teams to ensure client satisfaction.
Qualifications & Skills:
Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience: Prior experience in sales, marketing, or business development (preferred).
Skills:
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Proficiency in MS Office and CRM tools.
Self-motivated, goal-oriented, and capable of working independently or as part of a team.
Key Competencies:
Strategic thinking and problem-solving skills.
Time management and multitasking abilities.
Resilience and ability to handle rejection professionally.
Why Join Us?
Competitive salary and performance-based incentives.
Opportunities for growth and professional development.
Collaborative and supportive work environment.
Role Overview
As a Senior Frontend Developer, you will be at the forefront of developing high-quality mobile applications using React Native. This role requires a comprehensive understanding of cross-platform development, UI/UX design principles, in-app purchases, and state management. You will work closely with our backend team, designers, and product managers to deliver seamless and responsive applications that meet global market standards.
Key Responsibilities
- Lead the development of mobile applications using React Native, ensuring cross-platform compatibility and responsiveness across devices.
- Collaborate with the design team to implement intuitive and user-friendly UI/UX designs.
- Integrate in-app purchases, Firebase services, dynamic links, and develop custom features to enhance user engagement.
- Manage application state effectively using state management libraries and best practices.
- Oversee the app deployment process, including release management, to the App Store and Google Play Store, ensuring compliance with their guidelines.
- Work with the team to identify and resolve performance issues and optimize application for speed and scalability.
- Work on animations and UX of applications for both IOS and Android.
- Stay updated with the latest trends and technologies in mobile development to continuously improve app functionality and user experience.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in frontend development, with significant experience in React Native and cross-platform mobile app development.
- Strong portfolio demonstrating expertise in UI/UX design and in-app purchases integration.
- Extensive experience with Firebase, including dynamic links and other backend services.
- Proven track record of managing app releases, including deployment to the App Store and Google Play Store.
- Excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
- Strong communication skills, with proficiency in English.
- Attach the link of mobile application worked on till date
Why Join Us?
- Opportunity to lead a cutting-edge project impacting users globally.
- Work in an environment that fosters innovation, collaboration, and professional growth.
- Competitive compensation, comprehensive benefits.
at Quick Dry Cleaning Software
Opportunity
As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.
We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop.
Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.
Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!
Responsibilities
- You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
- Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
- Reproduce customer issues and log tickets to be solved by the engineering team.
- Guide users on product features and train them to use it effectively.
- Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
- Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation.
- Rigorously measure support SLA & metrics and improve it continuously.
- Maintain regular communications with customers about new feature developments and enhancements to the product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
Within 1 month
- You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
- Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
- You should have gone through at least 3 onboarding and sales experience in the buddy system.
- You should have spent a day at the laundry store to get live hands-on experience.
- You should be able to configure SMS API’s for national and international clients.
- Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool.
- Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you.
Within 3 months
- Independently handle hardware integration and support.
- Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.
Within 6 months
- Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.
Within 12 months
- Help interview, onboard and train incoming team members.
- Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.
What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Experience managing customer interactions effectively.
- Previous B2B SaaS and enterprise software experience.
- Excellent written and verbal communication skills.
- Ready to work in US Shift in the future when required.
What are we looking for?
Attitude
Skills
- Empathy
- Positive Attitude
- Patience
- Organized
- Process Driven
- Coachable
- Metrics Driven
- Attentive and Listening Skills
- Ability to explain in uncomplicated/ simple language
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server side of our web applications. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.
Responsibilities-
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web applications
- Troubleshoot and debug applications
- Perform UI tests to optimize performance
- Manage cutting-edge technologies to improve legacy applications
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, designers and system administrators to identify new features
- Follow emerging technologies
CyntraLabs is focused on providing organizations unified solutions to maximize the business value by utilizing the capabilities offered by emerging technologies. We take pride in providing state-of-the-art solutions in integration and retail that guarantee success in business evolution. Businesses must transform to stay relevant, hence we provide our existing and new partners with foresight to Become agile, Realize new growth opportunities and Adapt to new technologies.
Key Responsibilities:
1. Design and develop MuleSoft and Azure architecture solutions based on client requirements
2. Work with clients to understand their business needs and provide technical guidance on MuleSoft and Azure solutions
3. Collaborate with other architects, developers, and project managers to ensure seamless integration of MuleSoft and Azure solutions with existing systems
4. Create and maintain technical documentation for MuleSoft and Azure architecture solutions
5. Perform architecture assessments and provide recommendations for MuleSoft and Azure solutions
6. Implement MuleSoft and Azure best practices and standards for architecture, design, and development
7. Develop custom MuleSoft and Azure components, connectors, and templates to support project requirements
8. Participate in code reviews and provide feedback to other developers
9. Provide technical leadership and mentorship to other MuleSoft and Azure developers
10. Stay up-to-date with MuleSoft and Azure technology trends and best practices
11. Assist with project scoping, planning, and estimation
12. Communicate with clients to understand their business requirements and provide technical guidance
13. Work on Azure-specific projects, including infrastructure architecture, security, and monitoring
14. Design and implement Azure solutions such as Azure Logic Apps, Functions, Event Grids, and API Management
15. Work with Azure services such as Azure Blob Storage, Azure SQL, and Cosmos DB
16. Integrate MuleSoft and Azure services using APIs and connectors
Eligibility:
1. A Bachelor's degree in Computer Science or related field is preferred
2. 8-10 years of experience in software development, with at least 3 years of experience in MuleSoft and Azure architecture and design
3. Strong understanding of integration patterns, SOA, and API design principles
4. Experience with Anypoint Studio and the MuleSoft Anypoint Platform
5. Hands-on experience with MuleSoft development including creating APIs, connectors, and integration flows
6. Understanding of RESTful web services, HTTP, JSON, and XML
7. Familiarity with software development best practices such as Agile and DevOps
8. Excellent problem-solving skills and ability to troubleshoot complex technical issues
9. Strong communication and interpersonal skills
10. Ability to work independently as well as in a team-oriented, collaborative environment
11. MuleSoft certification as a Solution Architect and Azure certification as an Architect is preferred
Your Job Role
- Write clean, scalable code using .NET Framework
- Remain up to date with the terminology, concepts, and best practices for coding.
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Assist software personnel in handling project-related work and other requirements
- Coordinate with other software professionals and developers
What are requirements
- Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
- Min 3 years experience of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Other Details
Experience required- 3+ years
Job Location- Noida (Onsite)
Job Type- Full time
- Knowledge of Adobe Aftereffects is Mandatory
- Create Video Content for User Acquisition and User Engagement. Marketing Videos, Educational Videos and Training Videos.
- An expert at telling a story through visual design, editing raw video footage, and adding effects/elements to enhance motion graphics
- Ability to fully understand the marketing team's needs and specifications
- Create and follow an editorial calendar and collaborate with other members of the marketing team to ensure timely delivery of the videos
- Ensure strict adherence to the style guides, tone, and voice of the company
- Should have programming experience on the iOS native platform.
- Adept in Swift language.
- Familiarity with RESTful APIs to connect iOS applications to back-end services.
- Strong coding, data structures and algorithms.
- Should have a working knowledge on various libraries available for iOS.
- Familiarity with XCode and other Developer tools.
- Deep understanding of software engineering practices, Object Oriented Analysis.
- Obsession with quality and customer experience.
- Understanding of design and architecture is an added advantage.
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.