11+ Force.com Jobs in Indore | Force.com Job openings in Indore

Dear Candidate,

We are hiring for Salesforce Developer in our company. Below is the job description for the profile.

Experience - 1 to 2 Years

Job Description:- 

. 

1. 1+ years’ experience with Force.com developer toolkit - Apex, VisualForce, Force.com IDE, Force.com Migration Tool, Web Services/SOA & Metadata APIs

2. Experience in customization, configuration, Eclipse IDE, Apex, Visualforce pages with JavaScript and tools like Apex Data loader, Workbench, MavensMate and SoupUI

3. In-depth knowledge of REST/SOAP APIs and experience building integrations with Salesforce.com.

4. Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform 

5. Familiarity with Services Oriented Design Principles (SOA) and Web Services

6. Prior experience with data migration and ETL/integration tools is a plus

7. Develop highly interactive UI using Visualforce, JavaScript, and JQuery technologies.

8. Develop custom applications using Salesforce. com and integrating salesforce.com with other systems

9. Create and execute unit, integration, and user acceptance test plans, including use cases and test data

10. Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.

Certification is a big plus.

About the Company:

Gruslabs software solutions private limited is an offshore software development company run by a experience team. The company is having expertise in the different technology spectrum. We provide a better work environment to grow technically and professionally.

For more info, please visit our website https://www.gruslabs.com/

Thanks & Regards

HR Team

 a: Gruslabs Software Solutions Pvt Ltd | 301,304 Gravity Tower, Janjeerwala Square, Indore, Madhya Pradesh | 452001

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Roles and Responsibilities :-

● Test the overall system using appropriate testing techniques and

instruments.

● Applying the appropriate test measurements and metrics in the product.

● Execute all levels of testing (Integration, Regression and Sanity).

● Design and develop automation scripts when needed.

● Detect and track software defects and inconsistencies.

Skill set required :-

● critical thinking and analytical skills to examine bug reports and prioritize

necessary tests

● Logical and creative mindset.

● Should be able to work on testing tools and technologies.

● Knowledge of Software Development Life Cycle

● Knowledge of Software Test Life Cycle

Business Development Executive

Accountability: Customer Acquisition, Customer Relationship Management and Revenue Generation

Experience: 0 - 3 Years

Roles and Responsibilities:

• Effectively engaging with the customers and generating the targeted revenue
• Calling prospective customers and engaging with them to maximise sales
• Focusing on building long-term relationship with the customers
• Ensuring that the customers information is maintained and updated in CRM
• Ensuring high customer retention through customer service, consistent engagement and taking periodic feedbacks from the customer

Qualifications and Experience:

• MBA / MCom / MA-Economics/ MMS/ BBA/ Bcom/ BMS
• Experience of working in BFSI/Stock Advisor would be an added advantage

Competencies:

• Strong Communication skills and self-motivated
• Needs to be innovative and bring new ideas to keep inclining the sales techniques
• Proficiency in using MS Office (Word, Excel, Power Point, etc.)
• Excellent analytical skills and Negotiation skills
• Able to work well in teams and drive the teams whenever needed
• Typing Speed – 30 to 40 WPM

What a candidate will get?

• Working with a professionally managed organization. Technology & Productivity driven approach
• Clear roadmap about organizations, functions, employee’s career progression
• A well-established brand and business model which needs to be taken to the next level

• Sound knowledge of Flutter framework & DART language
• Experience with Material Design and UI design principles, patterns, and best practices
• Architecture, design and development of distributed web based solutions based on J2EE architecture (Spring boot, Hibernate/JPA, REST) or PHP Laravel framework
• Proficient with Data Modelling, Object Oriented Design
• RDBMS and NoSql database (MongoDB)
• Experience in event driven & Microservices architecture
• Exposure to Agile, behaviour driven development, TDD , CI/CD
• Be self-driven and take ownership of deliverables end to end
• Working knowledge of HTML/ CSS

Job Title:  iOS - Flutter Developer

Location : 100% Remote / Chennai / Coimbatore / Indore (As per your convenience)

Roles and Responsibilities :

• Design and Build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android / IOS.
• Translate and Build the designs and Wireframes into high quality responsive UI code.
• Write efficient queries for core Data.
• Explore feasible architectures for implementing new features.
• Ensure security guidelines are always followed while developing the app.
• Ensure security guidelines are always followed while developing the app.
• Resolve any problems existing in the system and suggest and add new features in the complete system.
• Follow the best practices while developing the app and also keeping everything structured and well documented.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
• Validate the cloud system to ensure any new changes do not compromise security of the backend server.
• Maintaining software through product lifecycle including design, development, verification and bug fixes.
• Connect regularly with the Quality Assurance Specialist to deliver stable app.
• Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
• Perform time profiling and memory leaks assessment.
• Execute app verification protocol.

Good to have:

• Flutter: To build cross platform mobile apps for Android, IOS and Web.
• Design responsive UIs to efficiently query data
• Mange states in an optimized manner.
• Native Android / IOS: To build custom Flutter Packages.
• Experience in working on Chat and VOIP based applications like WhatsApp, FB Messenger etc.
• Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions and Analytics.
• Adobe XD: Should know how to use Adobe XD to use the design file and use it to build the app.
• Git: To manage and collaborate in different projects with the rest of the team
• Good To Have Angular, Bootstrap, JavaScript
• Good knowledge of Software Configuration Management, version control and defect tracking tools
• Good communication skills and versatile team player
• Write tests for the App.

Skills:

Excellent verbal and written communication.

Strong leadership and management skills.

Must have excellent interpersonal skills.

Sound knowledge of MS Office, word and Email correspondence.

Knowledge of E-commerce online portals.