Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
NodeJS (Node.js)
Go Programming (Golang)FORWARD DEPLOYED ENGINEER (FDE)
Engineering · Customer Solutions
Department: Engineering / Customer Solutions
Location: Hyderabad, India (on-site with customer travel as needed)
Employment Type: Full-Time
Reports To: Head of Customer Engineering
ABOUT KNACKLABS.AI
knacklabs.ai builds AI-powered products and platforms that help organizations turn complex workflows into simple, reliable
systems. We work closely with customers to deploy real solutions to real problems — not just ship features. As we scale, we're
looking for engineers who are as comfortable in front of a customer as they are in a codebase.
ROLE OVERVIEW
As a Forward Deployed Engineer at knacklabs.ai, you will sit at the intersection of engineering and customer success. You'll
embed directly with customer teams to understand their workflows, rapidly prototype and ship solutions using our platform, and
turn those learnings into product improvements. This role is ideal for engineers who want high ownership, fast feedback loops,
and direct exposure to how their code changes a customer's business.
KEY RESPONSIBILITIES
● Customer Embedding: Work directly with customers to understand their business processes, pain points, and technical environments.
● Solution Building: Design, build, and deploy custom products, ERP Systems, workflows automation and product development.
● Product Feedback Loop: Turn one-off customer builds into reusable, generalizable features by working closely with
the core product and engineering teams.
● Rapid Prototyping: Write production-quality code under real deadlines, balancing speed with maintainability.
● Technical Troubleshooting: Debug issues across the stack — from data pipelines to APIs to front-end integrations —
in live customer environments.
● Ongoing Ownership: Own the technical relationship with select customers post-deployment, ensuring solutions remain
stable and scale with their needs.
● Travel: Travel to customer sites as needed (expected occasionally, varies by account).
REQUIRED QUALIFICATIONS
● 6-10 years of professional software engineering experience, ideally including customer-facing or implementation work.
● Strong proficiency in at least one backend language (Python, Node.js, Go, or similar) and comfort working across a full stack.
● Experience with REST/GraphQL APIs, databases (SQL/NoSQL), and cloud platforms (AWS, GCP, or Azure).
● Demonstrated ability to work independently in ambiguous, fast-changing environments.
● Strong communication skills — able to explain technical tradeoffs clearly to both engineers and non-technical stakeholders.
● A bias toward action: comfortable shipping a working solution today rather than a perfect one next month.
PREFERRED QUALIFICATIONS
● Prior experience as a Forward Deployed Engineer, Solutions Engineer, or in a consulting/implementation role.
● Experience working with AI/ML products, LLM-based applications, or data-intensive systems.
● Familiarity with enterprise environments, integration patterns, and security/compliance considerations.
● Startup experience, or comfort with the pace and scope changes that come with an early-stage company.
WHAT WE OFFER
● The opportunity to see your work directly and immediately impact real customers.
● A high-ownership role with a direct path into product and engineering leadership.
● Competitive compensation
● A collaborative, fast-moving team building at the frontier of applied AI.
JavaJob Details
- Job Title: Staff Engineer
- Industry: Technology
- Domain - Information technology (IT)
- Experience Required: 9-12 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
Role & Responsibilities
As a Staff Engineer at company, you will play a critical role in defining and driving our backend architecture as we scale globally. You’ll own key systems that handle high volumes of data and transactions, ensuring performance, reliability, and maintainability across distributed environments.
Key Responsibilities-
- Own one or more core applications end-to-end, ensuring reliability, performance, and scalability.
- Lead the design, architecture, and development of complex, distributed systems, frameworks, and libraries aligned with company’s technical strategy.
- Drive engineering operational excellence by defining robust roadmaps for system reliability, observability, and performance improvements.
- Analyze and optimize existing systems for latency, throughput, and efficiency, ensuring they perform at scale.
- Collaborate cross-functionally with Product, Data, and Infrastructure teams to translate business requirements into technical deliverables.
- Mentor and guide engineers, fostering a culture of technical excellence, ownership, and continuous learning.
- Establish and uphold coding standards, conduct design and code reviews, and promote best practices across teams.
- Stay ahead of the curve on emerging technologies, frameworks, and patterns to strengthen company’s technology foundation.
- Contribute to hiring by identifying and attracting top-tier engineering talent.
Ideal Candidate
- Strong staff engineer profile
- Must have 9+ years in backend engineering with Java, Spring/Spring Boot, and microservices building large and schalable systems
- Must have been SDE-3 / Tech Lead / Lead SE for at least 2.5 years
- Strong in DSA, system design, design patterns, and problem-solving
- Proven experience building scalable, reliable, high-performance distributed systems
- Hands-on with SQL/NoSQL databases, REST/gRPC APIs, concurrency & async processing
- Experience in AWS/GCP, CI/CD pipelines, and observability/monitoring
- Excellent ability to explain complex technical concepts to varied stakeholders
- Product companies (B2B SAAS preferred)
- Must have stayed for at least 2 years with each of the previous companies
- (Education): B.Tech in computer science from Tier 1, Tier 2 colleges
C++
C#Since 1988 Quicken has been the top personal management software for millions of consumers. We pioneered a radically easier and faster way for people to manage their household finances. Since then we’ve continued to focus on delighting customers and making the Quicken product and experience better than ever.
Job Title: Staff/Principal Software Engineer – Development Location: Bangalore, India
Department: Product Development
Job Summary:
Quicken is the #1 personal finance management software with a 30-year heritage of helping millions of individuals and families stay on top of their finances. We are going through a transformation, as we recently completed the divestiture from Intuit, with a renewed focus on product improvement, growth, and customer satisfaction. We are working on a strategy to deliver awesome personal finance experience to our customers across Windows, Mac, iOS, Android, and web. This is an opportunity to work in a customer-driven company with a collaborative team that values technical excellence, innovation and creativity, while being good to each other and having fun!
The successful candidate will join our Windows Development team in support of our products and Cloud platform. The team uses the latest software development technology and tools.
If you are looking to be part of a high-performing team at the heart of a fun, energetic, and innovative company, come join the Quicken Team!
Your Responsibilities:
-
You will be part of the Quicken Windows product development team.
-
Develop and enhance the product. Will involve building new features, enhancing existing
ones, and fixing of customer reported issues.
-
The work will include development in native Windows technologies, like C++ and C# and
WPF. As well as leveraging web and cloud-based platform services.
-
Architecture, Technical design and implementation of production ready code, partnering
closely with a cross-functional team (Engineers, Architects, Product Managers, QA,
Operations, and Business Partners).
-
Exhibit Sound judgement while making technical and product decisions
-
Analyze customer feedback received thru various channels to determine product
improvements that will enhance customer experience with the product.
-
Think creatively and facilitate innovative thinking.
-
Exhibit natural leadership, mentor junior team members in the team
-
Good communication skills: written and verbal
Your Talents:
-
Strong technical background in design and implementation of shrink-wrapped Windows applications.
-
8+ years of experience in C++ and Windows/Win32/MFC a must.
-
Prefer experience in .NET/C#/WPF.
-
• Consistently deliver high-quality shippable software to our customers, being part of our Agile development team.
Confidential
-
Experience interfacing with back-end platforms using REST APIs.
-
Ability to work on critical areas of the product.
-
Strong knowledge of SDLC processes and best practices.
-
Passion for understanding of customer issues and solving them.
-
Well versed in a variety of Architecture and design patterns.
-
Comfortable networking with a broad range of stakeholders and able to assess multiple points of view
-
Experience with unit test frameworks.
-
MS or BS in Computer Science or equivalent.
-
Excellent programming discipline: object oriented principles, design patterns, unit testing.
-
Excellent verbal and written communications skills.
-
"Self-starter" attitude with an ownership mindset.
We are working hard to be the world's most loved skill-learning platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices.
Funding Status
● We are backed by top-tier VC firms.
Role - Product Manager
Position Overview:
We are seeking a highly skilled and experienced Product Manager to build and launch new skill categories. The ideal candidate will have a strong background in product marketing and launch strategy, as well as experience in product management. This role will be responsible for defining and executing the product vision, strategy, and roadmap, and for leading cross-functional teams to deliver on those objectives.
Responsibilities:
● Define and execute the product vision, strategy, and roadmap in collaboration with Founders
● Develop and maintain a deep understanding of customer needs, market trends, and the competitive landscape
● Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver product objectives
● Lead product launches, including go-to-market strategy and messaging, and drive adoption and growth
● Define and track key metrics to measure product performance and success
● Continuously gather feedback and data from customers, internal teams, and market research to inform product decisions
● Understand the market and industry trends and adjust the product roadmap accordingly
● Communicate the product roadmap to stakeholders and ensure alignment
● Manage and prioritize the product backlog
Qualifications:
● 4-5 years of experience in product management and product marketing, with a focus on launch and go-to-market strategy
● Proven track record of successfully launching products and driving growth
● Strong understanding of customer needs, market trends, and competitive landscape
● Excellent communication and leadership skills, with the ability to influence cross-functional teams
● Strong analytical and problem-solving skills
● Understanding of A/B testing and experimentation is a plus.
● You are somebody who shares the same ethos.
Perks & Benefits
● Fair compensation and early-stage stock options
● Work directly with founders for this role (Lots of autonomy) & make a direct impact on the direction of the company
● Remote work (with an option to work from our BLR office when in Bangalore)
● Small team + Challenging problems
● Opportunity to create a large global consumer company in India
● Casual + Flexible work environment
What is our interview process?
● An initial 30 min call to understand each other at a high level.
● Work on a case study or assignment together to ensure a good match.
Google AnalyticsOur client is a Y Combinator-backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists, etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED).
Requirements
Expert in creating & executing successful campaigns on Facebook, Instagram & Google Adwords.
You are a highly goal-oriented individual with good communication skills.
Experienced in other ad platforms like Quora Ads, Reddit Ads, and others.
Highly analytical with expertise in setting up, running, and reporting on experiments, and always sharing insights rather than just data.
Expertise with Firebase, GTM, and Google Analytics.
Experience in generating leads and achieving long-term sustainable growth.
Experience in working with creative teams to give constructive feedback for performance marketing.
A strong portfolio to demonstrate your skillset
C#We are looking for an RPA Developer to join our team.
Requirements
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Proven experience (4 years) as an RPA Developer.
Strong experience with RPA tool such as UiPath, Automation Anywhere, or Blue Prism.
Proficiency in programming languages such as C#, Python, Java, or VBScript.
Familiarity with process analysis, design, and improvement.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively within cross-functional teams.
Knowledge of software development best practices and methodologies.
Good understanding of .Net technology stack and Excel Macros.
Experience in Design, Development, Test and Support in line with client needs and architectural requirements.
Hands-on experience in Automating Web interfaces, desktop application interfaces, Citrix interfaces, API, Building Custom codes and Mainframes.
Understanding client requirements and preparing required documents (PDD, SDD, BRD...)
Roles and Responsibilities
Collaborate with business analysts, process owners, and project managers to gather requirements and understand business processes for automation.
Design, develop, test, and deploy RPA solutions using industry-standard RPA tools such as UiPath, Automation Anywhere, or Blue Prism.
Analyze, optimize, and document existing business processes for automation feasibility and improvement opportunities.
Develop automation workflows, scripts, and routines that are efficient, reliable, and maintainable.
Implement error handling and exception handling mechanisms to ensure the robustness of automation solutions.
Collaborate with QA teams to ensure the quality of the developed automation solutions.
Provide technical support and troubleshooting for deployed automation solutions.
Responsibilities
- Create & Deliver motion graphics for a variety of media like Websites, and mobile devices among others.
- Working with the Video design Lead to understanding the storyboard in creating exceptional motion graphic videos.
- Assist the Video design team in creating the animation styles.
- keep up with the latest motion design trends & brainstorm to create new design ideas for videos.
- Edit raw video footage, Colour correct, and add effects & Transitions to create innovative video deliverables.
JavaNodeJS (Node.js)
Ruby on Rails (ROR)Years of Exp : 4 - 8yrs
Job Location: Mumbai/Bangalore
Job description:
We are looking for a Sr. Back end web developer/Lead passionate towards building high
performance web applications which can scale for B2C businesses. We are looking for
self-driven individuals who love to find innovative solutions and can perform under pressure. An eye for details and being proud of produced code are the must have attributes for this job.
Responsibilities.
●You will be responsible for converting Product team requirements to modular, testable and efficient code.
●You will be required to design and implement data storage solutions (Databases, caching
layers etc).
●You will also be required to cater to NFRs related to security and performance.
Skills
●At least 5 years of experience in working on NodeJS/Java/Ruby
●Proficiency in RDBMS such as MySQL/PostgreSQL.
●Experience of building/deploying applications on AWS is a definite advantage.
●Familiarity with some ORM (Object Relational Mapper) libraries like Sequelize is required.
●Experience in some NoSQL databases (e.g. DynamoDB/Elasticsearch/Redis Cache etc) is a definite plus.
●Good understanding on architectural patterns (e.g. MVC) is required.
●Good communication and analytical skills are the basic needs for this role.
●An urge to create awesome applications that people will enjoy using is a must.
●Other technologies : MySQL , Redis, AWS, Microservices, REST API .
●Knowledge of Javascript is preferable.
●AWS or some cloud experience.
●Should have built web application technology.
●Should have understanding of DevOps and Database.
●Should have done application performance tuning.
Qualification:
●Engineering graduates from Tier I or II institutes.
●B.E/ B.Tech/ MCA/ ME/ M.Tech
Excellent verbal/written communication in English.
· Must be able to communicate with users of different levels from a developer to an IT executive.
· Capable of articulating/writing technical documentation that helps all system users understand and use the product.
· The candidate must be well versed in creating online help, end-user or technical manuals/guides, business communications, release mailers.
· The candidate must be capable of articulating processes and products in all possible formats like print, video guides, online self-help guides, and other electronic means.
· In addition to research, copywriting, language, writing, and revision skills, the candidate must also possess following attributes:
- Business analysis, Illustration/graphic design using power point presentation, Indexing of all help content, Training, E-learning, User interfaces, Video editing, Website content management
· A technical writer must be able to elicit information from SMEs and conducts the research necessary to write and compile technically accurate content independently.
· The candidate must be able to prioritize their tasks with project leader and able to multi task for different projects within the program.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon