Tech Support Engineer

A BIT ABOUT US:

Appknox is a leading mobile application security company, trusted by Fortune 500 enterprises and consistently recognized by Gartner and G2. Headquartered in Singapore with a strong presence in Bengaluru, we enable organizations to secure their mobile applications through fast, scalable, and high-quality security testing solutions.

Today, Appknox partners with 300+ global customers across APAC, the Middle East, the US, and India, helping some of the world’s most recognized brands build and scale secure digital products. We are a profitable, high-growth SaaS company operating at the intersection of cybersecurity and modern application development. As mobile and digital ecosystems continue to expand, the need for robust application security is only accelerating - placing Appknox in a strong position for continued growth.

Our culture is built on ownership, speed, and collaboration. We value people who are proactive, curious, and driven to create impact. At Appknox, you’ll get the opportunity to work closely with experienced leaders, contribute meaningfully to business growth, and be part of a team that is shaping the future of mobile security.

Role Overview:

We are looking for a high-performing Sales Development Representative (SDR) to drive the outbound pipeline across the APAC region (ANZ, SEA, India, and emerging APAC markets). This role is focused on outbound-led pipeline generation for mid-market and enterprise customers, particularly in industries like BFSI, fintech, SaaS, e-commerce, and digital platforms.

You will work closely with the regional sales team to open new accounts, engage senior stakeholders, and convert early-stage conversations into qualified opportunities. This is a hands-on, high-ownership role suited for someone who understands APAC market nuances, is comfortable with early-morning alignment, and thrives in outbound sales environments.

Key Responsibilities:

• Own outbound pipeline generation across assigned APAC regions
• Prospect into defined ICPs including CISOs, Heads of Application Security, DevSecOps leaders, and Engineering stakeholders
• Execute multi-channel outreach (cold calling, email, LinkedIn, account-based prospecting) with strong personalization
• Leverage modern sales and AI tools to improve research, targeting, and outreach efficiency
• Qualify prospects using structured frameworks (e.g. MEDDPICC / BANT) based on use case, urgency, and stakeholder alignment
• Book qualified meetings and ensure clear, context-rich handoff to Account Executives
• Tailor messaging based on market, industry, and regulatory context across APAC
• Maintain accurate CRM hygiene and track activity, pipeline, and conversion metrics
• Collaborate with Sales and Marketing to continuously refine messaging, ICP, and outbound strategies

What We’re Looking For:

• 2-3 years of experience in SDR/BDR roles within B2B SaaS / IT Sales
• Experience targeting APAC markets (ANZ or SEA) preferred
• Strong cold calling, outbound prospecting, and account research skills
• Ability to engage and build credibility with technical and security stakeholders
• Excellent communication skills with the ability to simplify complex technical concepts into business value
• Hands-on experience with CRM tools (HubSpot, Salesforce, etc.) and sales engagement platforms
• Proficiency in leveraging modern sales and AI tools (e.g., Apollo, LinkedIn Sales Navigator, Outreach, ChatGPT, Claude) to enhance research, improve targeting, scale personalized outreach, and drive productivity and conversion outcomes
• High ownership, resilience, and a results-driven approach

Nice to Have:

• Experience in cybersecurity, DevSecOps, or developer-focused SaaS products
• Exposure to multi-region outbound sales environments

Growth & Opportunity

High-performing SDRs will have a clear path to progress into:

• Senior SDR / Team Lead roles
• Account Executive (closing roles) as APAC business scales

Interview Process:

• Round 0: Profile Evaluation - TA
• Round 1: Interview with Regional AE
• Round 2: Assignment/Roleplay
• Round 3: Interview with Regional Head
• Round 4: HR Discussion / Final HR Round

Compensation:

Competitive base salary plus performance-based commission tied to pipeline and revenue generated.

Why Join Appknox?

• Global Exposure: Work with enterprise customers across APAC and global markets, gaining firsthand experience in international sales and market dynamics
• High Impact Role: Play a direct role in building pipeline and driving revenue in a fast-scaling business
• Early Finisher: Master the APAC time zone and reclaim your evenings 
• Learning & Growth: Continuous learning through hands-on experience, mentorship, and exposure to cybersecurity and enterprise sales
• Ownership & Culture: Fast-paced, high-ownership environment with a strong focus on outcomes, collaboration, and transparency
• Compensation & Benefits: Competitive salary with performance-based incentives, comprehensive medical insurance, and wellness support for you and your family
• Career Progression: Clear path to grow into senior SDR and Account Executive roles as the business scales

Ready to secure the future of mobile apps? If you’re a driven SDR with a passion for sales and technology, we want you on our team. Apply today to help Appknox continue making mobile apps a safer place for businesses and users around the globe.

Role: Customer Service Executive/Technical Support Executive

Responsibilities:

• Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
• Supporting the Query and do the needful.
• Reporting to the team lead.
• Proactive work to be done.

Full Stack Java Developer-

Java, Angular 5+, html, css, Springboot, microservices, hibernate, mysql, sql server.

About:
Facilius Inc. is a digital PR and marketing agency that specializes in sponsored PR and social media support services. We are a team of 35 people from across the globe.
We are looking for an ambitious, smart and target oriented individual for generating sales primarily within the web 3.0 / blockchain/ cryptocurrency market.

Responsibilities:
1. Close business and achieve set goals - Individual and Team goals - from the sector described above
2. Create and maintain meaningful relationships with new and existing clients to ensure that they are retained.
3. Look for opportunities to cross sell or upsell with clients
4. Draft business proposals to draw in more revenue from clients.
6. Equipping staff with the technical and social skills needed to enhance sales.
7. Reviewing clients' feedback and implementing necessary changes.
8. Remain in tune with trends and updates about the industry and about our offerings
9. Actively close business from online websites such as Freelancer, Fiverr, etc.
10. Create and maintain different sources for constant leads or inquiries
11. Recommend or lead discussions on new offers to boost sales
12. Record and maintain information on business closed, ongoing projects, etc. on an ongoing basis.
14. Actively keeping track of services offered by competitors, their prices, and changes
15. Help manage existing relations with vendor networks and partner agencies and upsell them.
16. Stay up to date with the ongoings of the web 3.0 / blockchain space

Desired Candidate Profile:
1. Minimum 3 - 4 years of proven Business Development experience (preferably in a media or digital marketing or PR agency/company)
2. Excellent Communication skills - verbal and written (Verbal Skills, Command over Language, Fluency)
3. Willing to learn and grow
4. Ambitious and Aggressive approach towards Sales.
7. Working knowledge of the digital marketing / PR space
8. Professional yet affable personality.

Compensation:
Range of annual base compensation is upto ₹100000 per month including variables) depending upon the amount relevant experience and suitability for the role. The compensation mentioned is a base salary and there will be additional incentives based on performance.

Job Location:
Candidate has the flexibility to work from home or any location of their choice.

• Call Customers with Overdue Accounts.
• Understand and Explain Benefits of Repayment and Credit History of Customer.
• Correct Customer Misunderstanding On Product Policy and Terms.
• Set Up Payment Plan and Follow-Up Schedule.
• Educate Customer On Consequences for Late Payment.
• Escalate Difficult or Unusable Case to Team Leaders.
• Provide Feedback On Reason for Default to Team Leader.

Responsibilities Include:

• Translation of the UI/UX design wireframes to actual code that will produce visual elements of custom analytics products and wide web applications
• Will work with the R&D and Analytics team to bridge the gap between graphical design and technical implementation
• Take an active role on both sides and defining how the application looks as well as how it works

Ideal Candidate

• Experience with JavaScript, TypeScript, HTML, and CSS
• Experience developing new user-facing features
• Strong working knowledge of front-end frameworks (Angular 2+ versions)
•  
• Experience building reusable code and libraries for future use
• Ensuring the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Desired Skills:

• Experience leveraging data analysis to construct strategic narrative
• Excellent problem-solving/analytical skills and ability to break down large complex concepts
• Knowledgeable in web standards and responsive design
• Strong UI/UX and design experience with the ability to simplify complex scenarios to the average user without losing functionality
• Knowledgeable in web standards and responsive design
• Familiarity with Agile project management principles
• Confidence to drive assignments to completion

• 5to 7 years plus experience having implemented Adobe Experience Manager based Solution in a large scale environment
• Deep understanding of Adobe AEM, Apache Sling, Servlets
• Experience developing applications, templates, and components for the Adobe AEM product (WCM, DAM, CRX)
• Experience customizing workflows and integration with other enterprise systems
• Demonstrated experience with Java, JavaScript, HTML5, CSS3, and related technologies
• Expertise in Java, web development experience, and other Content management system experience.
• Great understanding of Web technologies like XML, HTML, Client Server-side scripting languages such as JavaScript, JSP, and web services development using RESTful implementations.
• Should have exposure on the continuous integration build tools and code quality tools

Responsibilities

• Develop digital consumer experiences based on a foundation of the Adobe AEM product suite, including AEM, CRX, Target, and DAM
• Translate marketing and website needs into AEM specific recommendations and solutions
• Leverage AEM, other state-of-the-art technologies, and integration patterns to solve cross-departmental challenges
• Design and improve internal development methodologies around Adobe AEM solution
• Develop front end and back end components using AEM

Job responsibilities

·        Understand the current technical architecture including constraints related to platforms, standards and skillsets.
·        Review and integrate all application requirements, including functional, integration, security, performance, quality, and operations.
·        Review designs, documents and have hands-on coding exp.
·        Follow up the activities and team commitments to deliver the right solution at the right time.
·        Review and integrate the technical architecture requirements for the development and make all final decisions regarding system software.
·        Follow and adopt approaches, methodologies, and SDLC standards.
·        Apply techniques and skills required to identify a root cause of a given software integration issue.
·        Escalate encountered technical software issues to project leadership in a timely fashion and respond back consistently on time.
·        Acts as the technical subject matter expert for a product domain and the technical leader within a team
·        Leads and sets the direction for design and implementation of software features/functionality, correction of defects and/or creation of new products
·        Applies advanced systems analysis techniques to evaluate newly created code
·        Provides thought leadership and innovation within a technical domain

.       documents and communicates on complex technical topics outside the immediate development team

Qualifications:

·        Bachelor/Master’s degree in CS or Computer Engineering required
·        5+ years of programming experience in web applications development
·        Hands on Angular development experience 
·        Working knowledge of HTML and CSS
·        Working knowledge in Designing, Developing, and Deploying RESTful web services and other Web APIs.
·        Deep knowledge of Web Application Architecture and Object oriented design. Should have practical knowledge of design on more than two web applications.
·        Should be able to technically lead a small group of members

This is a Contract Based role only

Not a "Fulltime opportunity"

Role Summary:

The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

EDUCATION

• Bachelor university degree in Engineering/Computer Science.

KEY SKILLS

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism/Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Desirable:

• Prior experience in UI automation, Robotics process automation is an added advantage.
• Certification in Robotics