Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Data Modeling (Star/Snowflake schema)
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- Leadership: Strong leadership and mentoring capabilities to guide technical teams.
- Communication: Excellent communication skills for collaborating with cross-functional teams and stakeholders.
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- Adaptability: Ability to manage shifting priorities and requirements effectively.
- Team Collaboration: Strong interpersonal skills for fostering a collaborative work environment.
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- Architect scalable and high-performance data pipelines.
- Define best practices, standards, and governance frameworks for data analytics projects.
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- Act as a technical escalation point.
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Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
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Full Stack Developer - Averlon