Tech Support Engineer

Founded in 2012, the leader in high-assurance digital identity verification technology. Named to Forbes’ 2019 AI 50 list as one of America’s most promising AI companies, and a recent winner of API World’s Best Data API, They applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, address, phone, IP, social media and the broader Internet to verify identities in real-time. Customers include four of the top five U.S. banks, seven of the top 10 U.S. card issuers, as well as the majority of leading digital banks, lenders and insurers across the U.S. We are funded $200M by some of the world's best investors and entrepreneurs including Scale Venture Partners, Commerce Ventures, Work-Bench, Santander InnoVentures and Two Sigma Ventures.

We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of existing code and developing thorough test approaches for new features and products. 

This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies

What You’ll Bring:

• 5+ years of experience with testing, test automation and development
• Strong experience in designing and reviewing test plans and test cases.
• Solid experience in both manual and automated testing for REST web service APIs and/or web applications.
• Working experience in automation frameworks, like testNG, Selenium or Cypress.
• Strong coding skills in programming languages like Java, Scala or Javascript
• Experience working in an agile development environment.
• Capable of comprehending and contributing to high level requirements and designs.
• Good understanding of Linux / Unix platform.
• Nice to have: Prior experience with Amazon Web Service (AWS).

What You’ll Be Doing:

• Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment.
• Participate in product design discussions and sprint planning meetings.
• Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release.
• Design and write comprehensive test plans and test cases for releases.
• Perform manual and automated testing for REST web service APIs / web applications.
• Build and enhance automated test suites and test harnesses.
• Improve and maintain high coverage of regression automated tests.
• Improve and innovate the tooling to run tests reliably and efficiently.
• Test and verify requirements of newly implemented code by Engineering for Data Scientists. 
• Perform statistical analysis on project data for Data Science.

Perks & Benefits:

 

• Competitive base salary
• Equity - every employee is a stakeholder in our upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A group of highly intelligent peers that are all working in unison towards the same mission
• Insurance for employees and their dependents
• Parental leave and fertility support
• Flexible PTO
• Stipend to supply your home office

Annual professional development stipend 

Position: Video Editor and Motion Designer 

Location: Bangalore, India (Onsite Full Time Role) 

Company Background

Sublime Life is India's Pioneer Clean Beauty curator. We mindfully curate sustainable, ethical, effective and cruelty-free products that are not only good for our consumers but the planet too. With a portfolio that includes 150+ clean beauty brands Dear, Klairs, Cosrx, Dr Sheth's, SNP Prep & many more. Our mission is simple - to make everyone feel confident and safe about their beauty choices. As a company, we are conscious of how we define Clean Beauty and ensure that it is built on pillars of Sustainability. Our products are created with zero compromises on quality and efficacy. They’re safe and good for skin, hair, body and mind. 

To explore more, visit our website: http://www.sublimelife.in">www.sublimelife.in 

As a Video Editor at Sublime Life, Bangalore you will. 

Closely work with the Creative Head to lead a specific brand's videos and build a strong brand message and conceptualize the development of various videos for campaigns and programs. 

Essential Tasks, Duties, & Responsibilities

• In charge of editing videos for all social media platforms where Sublime Life uses video content. 
• He/She should be well versed in making performance advertisements videos. 
• Should be updated with the latest / modern editing styles/techniques. 
• Should hold knowledge of linear and non-linear editing styles. 
• Thinking on new formats and templates for videos.
• He/She should have an eye for good typography style. 

Required Skillset for this position would be 

• 3- 4 years of experience in video editing. (Beauty industry experience is a plus)
• Should be well versed with Adobe creative suite.
• Must hold a degree in Design. (Alumni from Design Institute will have a bonus) 
• Strong conceptualization and visualization skills. 
• An excellent understanding of visual design disciplines (typography, composition, iconography, colour, layouts) 
• Comfortable working in a fast-paced, highly dynamic environment.

We are looking for highly skilled candidates with experience in frontend programming and are comfortable in dealing with backend tools.

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 6 to 9 years of strong design and development experience in building massively large-scale distributed internet systems and products.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Strong experience using a client side MVC framework such as NodeJS, ReactJS, or Redux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Experience in responsive design, cross browser compatibility, and website performance.
• Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors like SASS and LESS.
• Experience with handling Services, RESTful, APIs (NodeJS preferably).

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to the Engineering Head and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, and consumers for better business results.

·         Design content marketing strategies and set short-term goals.

·         Plan, handle and execute various digital channel ads and PPC campaigns for company websites

·         Handle team of executives to lead SEO, content, and design requirements of marketing campaigns

·         Handle both online and offline marketing: hands-on experience with digital media, including SEO , PPC, social media marketing, email, and affiliate channels.

·         Lead and manage whole lead generation initiative for B2B services campaign in international markets like USA, UK, Australia and Europe.

·         Use and manage different tools required to manage, control and report progress of marketing initiatives and campaigns

·         Conceptualize, design and execute various marketing campaigns from time to time to generate high quality qualifies leads for company

·         Accomplished at leveraging full value from marketing automation processes and tools.

·         4+ years of hands-on marketing experience in a B2B role.

·         Excellent understanding of B2B services marketing.

·         Knowledge of Demand Generation tactics and Lead Conversion principles.

·         Ability to create value propositions that communicate clearly to targeted audiences.

• Extensive experience in creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.

·         Demonstrated ability to manage the budgeting process and use of analytical skills.

·         Proven track record in delivering marketing campaigns that drive sales growth.

·         An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.

·         Excellent English written and verbal communication skills.

·         B2B Services Marketing

·         Marketing Campaigns

·         Demand Generation

·         Lead Conversion

·         Content Creation

·         Sales process understanding

·         SEO

·         PPC

Roles and Responsibility

 

1. Looking after entire field operations

 

2. Coordinate with the sales and technical team to resolve the issues.

 

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

 

4. Addressing customer inquiries, concerns and suggestions.

 

5. Detect repetitive issues and finding a relevant solution for that.

 

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

 

7. Analyze and summarise the day’s work and reporting it to the team manager.

 

8. Manage maintenance of equipment / devices and services.

Note:

 

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.

 

      

 

 

 

 

 

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

Provide outstanding services and ensure customer satisfaction.

Query Handling And Troubleshooting

• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails

Customer Relations

• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.

CRM Software

• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.

Hands on Experience on Nodejs Looking for candidates who can join immediately

About the role: Design and build advanced applications for the Android platform Collaborate with cross-functional teams to define, design, and ship new features Work with outside data sources and APIs Unit-test code for robustness, including edge cases, usability, and general reliability Work on bug fixing and improving application performance Continuously discover, evaluate, and implement new technologies to maximize development efficiency About Us: We are building a social video platform for non English speakers. We are focusing on uniquely viral content formats to build a content creation engine. You can think of us as an adaptation of Bytedance for India (Bytedance is world's highest valued startup, valued at $75bn. To compare, Uber is valued at $72bn). Our app link: https://play.google.com/store/apps/details?id=tech.socnet.projectx About our Target Audience: Jio has brought on hundreds of millions of news Indians on internet which has created a great opportunity for Indian companies to cater to their unique needs. Find more about it here: https://www.google.co.in/amp/s/www.techinasia.com/talk/india-vernacular-internet/amp/ About team: We are currently a team of 3 co founders. We are backed by one of the leading early stage investors of the country. Amit Singh: IIT Bombay 2015, ex- Kae Capital Chetan Dalal: IIT Kanpur 2015, ex - Nexus Venture Partners, Goldman Sachs Chandramauli Singh: IIT Kanpur, ex - Goldman Sachs