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Job Location – Chennai - Ekaduthangal (Work From Office)
Job description
- Partner with Internal stakeholders across business units (i.e., sales, finance, Catalog, Customer Service) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with managerial, and executive teams
- Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Develop meaningful and lasting relationships with Stakeholders for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Required Candidate profile
- Previous working experience as a Business Analyst for 2 to 9 year(s)
- Preferably Masters in Business Management, Information Technology, Financial Management or similar relevant filed
- Practical experience generating process documentation and reports
- Excellent organizational and time management skills
- Outstanding communication and presentation skills
- Critical thinker
- Creative problem solver
- Great analytical skills
- Working Knowledge of SQL (Queries & Stored Procedures) would be an added advantage.
Perks and Benefits
Competitive salary Medical Benefits/accident Cover Flexi Office Working Hours Fast paced start up


• Charting learning journeys with knowledge graphs.
• Predicting memory decay based upon an advanced cognitive model.
• Ensure content quality via study behavior anomaly detection.
• Recommend tags using NLP for complex knowledge.
• Auto-associate concept maps from loosely structured data.
• Predict knowledge mastery.
• Search query personalization.
Requirements:
• 6+ years experience in AI/ML with end-to-end implementation.
• Excellent communication and interpersonal skills.
• Expertise in SageMaker, TensorFlow, MXNet, or equivalent.
• Expertise with databases (e. g. NoSQL, Graph).
• Expertise with backend engineering (e. g. AWS Lambda, Node.js ).
• Passionate about solving problems in education

Role: Python-Django Developer
Location: Noida, India
Description:
- Develop web applications using Python and Django.
- Write clean and maintainable code following best practices and coding standards.
- Collaborate with other developers and stakeholders to design and implement new features.
- Participate in code reviews and maintain code quality.
- Troubleshoot and debug issues as they arise.
- Optimize applications for maximum speed and scalability.
- Stay up-to-date with emerging trends and technologies in web development.
Requirements:
- Bachelor's or Master's degree in Computer Science, Computer Engineering or a related field.
- 4+ years of experience in web development using Python and Django.
- Strong knowledge of object-oriented programming and design patterns.
- Experience with front-end technologies such as HTML, CSS, and JavaScript.
- Understanding of RESTful web services.
- Familiarity with database technologies such as PostgreSQL or MySQL.
- Experience with version control systems such as Git.
- Ability to work in a team environment and communicate effectively with team members.
- Strong problem-solving and analytical skills.
* Hands-on experience in Angular JS / Angular (3-11)
* Experience in HTML / Java Script / CSS
* Experience in Ms SQL / Postgresql / Oracle / LINQ
* Hands-on experience in Jquery / Typescript
Added Advantages
* Experience in Microservices architecture
* Experience on cyber security aspect of application development
* Develop, perform unit testing

Job Responsibilities
- Design, build & test ETL processes using Python & SQL for the corporate data warehouse
- Inform, influence, support, and execute our product decisions
- Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
- Evaluate and prototype new technologies in the area of data processing
- Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
- High energy level, strong team player and good work ethic
- Data analysis, understanding of business requirements and translation into logical pipelines & processes
- Identification, analysis & resolution of production & development bugs
- Support the release process including completing & reviewing documentation
- Configure data mappings & transformations to orchestrate data integration & validation
- Provide subject matter expertise
- Document solutions, tools & processes
- Create & support test plans with hands-on testing
- Peer reviews of work developed by other data engineers within the team
- Establish good working relationships & communication channels with relevant departments
Skills and Qualifications we look for
- University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
- 4 - 6 years experience with data engineering.
- Strong coding ability and software development experience in Python.
- Strong hands-on experience with SQL and Data Processing.
- Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
- Good working experience in any one of the ETL tools (Airflow would be preferable).
- Should possess strong analytical and problem solving skills.
- Good to have skills - Apache pyspark, CircleCI, Terraform
- Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
- Understanding & experience of agile / scrum delivery methodology
Responsibilities:
● Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.
● Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
● Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
● Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
● Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
● Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
● Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
● Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
● Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.
Malayalam and Hindi-speaking Customer support executives
Good in English communication
freshers also welcome
Outbound call center exp preferred
work location - Chennai - In-office work


About Klenty
Klenty is a Software Product company operating in the Sales Engagement category.
One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.
Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.
With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force
Join us in building the future of sales engagement software
Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.
Roles and Resposibilities
- Design and implementation of the overall web architecture.
- Flawless implementation of our approved user interface.
- Design and deployment of our database used in online and offline executions and construction of our REST API.
- Integrating with third-party APIs and existing frameworks.
- Design and implementation of continuous integration and deployment.
- Providing improvements to the product being supported.
- Actively participated in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives, and solution releases.
- Developing and adhering to best practices for developing applications and continuously contributing to team performance improvement and collaboration.
- Design, code, test, debug, maintain, and document programs.
- Writing unit tests to continually improve the quality of our ability to introduce features at a rapid pace.
- Programming, updating, and managing server-side code.
- Working closely with other developers to maintain structured code.
- Continuously improve the tribe’s services to achieve technical excellence and pay off the technical debt over time.
Required Skills
- At least 3 years of experience with: Relevant back-end programming
- in NodeJS, ReactJS, ExpressJS, JavaScript
- Database design and management, including being up on the latest practices and associated versions.
- Server management and deployment for the relevant environment
- Familiarity with a relevant and globally supported framework—both front-end and back-end.
- Ideally, familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries
- Thorough understanding of user experience and possibly even product strategy.
- Experience implementing testing platforms and unit tests
- Proficiency with Git
- Experience with agile and/or DevOps processes and tools (e.g., JIRA,) Ability to translate software requirements into working and maintainable solutions within the existing application frameworks.
- Excellent knowledge of relational databases. Excellent skills in DB schema design.
Skills:- MongoDB, Express, React.js, NodeJS (Node.js), Amazon Web Services (AWS), Javascript, CI/CD, Redis, Elastic Search and Heroku
Industry
Information Services
Employment Type
Full-time
- Finding creative solutions to product, technical, organisational and resource challenges.
- Partnering with fellow leaders to build a collaborative design, engineering and product culture.
- Help lead multiple projects on the International Experience team, defining scope, identifying resourcing needs, and handling stakeholder management.
- Work cross-functionally to identify workflow issues and integrate procedural improvements.
- Track and communicate progress across your projects, ensuring the teams are on track - facilitating decision-making, resolving blockers, and surfacing challenges.
- Enable continuous improvement during projects, ensuring insights are captured, shared, and integrated.
- Become an evangelist, advocate, and educator on behalf of Design, elevating the team's presence within the organization.
- Always be acutely aware of the team's needs and provide feedback to our design leads in order to ensure all designers experience an enjoyable and balanced work environment.
- Help develop process improvements for Design Operations as a whole.
- Think conceptually – applying a user-centered approach to requirements and interdependencies – to develop engaging interfaces.
- Think visually – using techniques like storyboards and sketching – to communicate interaction design concepts.
- Make design decisions based on good judgement, experience, research, and data.
- Make a real impact at scale through new product launches and interface improvements that effect billions of our customers everyday
- Be part of a fun, humble team, always learning, collaborating with other designers to deliver a cohesive customer centered experience.
What You'll Need
A strong product design portfolio that demonstrates how you design to solve customer needs.
- Excellent people management Skills
- Leadership Skills
- Excellent grasp of the design thinking and prototyping process, including product/interaction/visual, with the know-how to move from pencil on paper to layout to pixel-perfect handoff using tools such as Sketch, Invision, and Zeplin.
- Stellar interaction & visual skills (track record of deploying user interface standards and conventions, functional communication flows, dynamic engaging interfaces, attention to detail, stay on brand, build new patterns).
- Deep understanding of design principals and industry trends.
- Expert communication and presentation skills with ability to clearly present your work; you are articulate and can advocate design rationale.
- Readily give and receive constructive feedback.
- Expert partnering with cross functional teams in launching new products and improvements to existing features.
Added Points
- Experience working in and navigating a corporate environment independently.
- Delivered successful design for responsive web, iOS and Android.
- Experience building efficient scalable systems or in eCommerce.
- Bachelor’s in Design, User Experience (UX), Human Computer Interaction, Mass Communications or related field.
Skillset
- Mock ups : Sketch, Axure, Figma
- Usability test : Morae, WebEx Remote UTs
- Image editing & illustration : Photoshop, Expression Design, CorelDraw, Adobe illustrator.
- Manage the sales team to sell advertisement space and time.
- Maintain a good relationship with clients to ensure continuous business growth.
- Coordinate with Sales Head to set pricing for advertisements.
- Ensure on-time delivery and quality of advertisements.
- Ensure timely advertising billing and payment for customers
- Develop sales strategies to achieve short and long term sales revenue objectives.
- Review the sales processes and suggest improvements.
- Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
- Develop innovative and creative ideas for increasing sales.
- Develop an overall budget and manage expenses within the budget.
- Prioritize customers based on revenue potential.
- Determine new sales opportunities by studying the latest market trends.
- Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
- Determine the sales forecast and present the figures to the management and customers.
- Prepare sales presentations and proposals for customers.

Our client is a leading assessment and learning product firm

- Responsible for development of new highly responsive, web-based user interface
- Construct visualizations that can depict vast amounts of data
- Work and collaborate with the rest of the engineering team
- Work with product team and graphic designers
- Learn and understand user interactions
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it
Requirements and qualifications
- B.S Degree in Computer Science
- Experience with JavaScript
- Experience with REACT
- Experience with HTML / CSS
- Experience with REST API's
- Git knowledge is a plus
- Team player
- Good time-management skills
- Great interpersonal and communication skills