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Job Location – Chennai - Ekaduthangal (Work From Office)
Job description
- Partner with Internal stakeholders across business units (i.e., sales, finance, Catalog, Customer Service) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with managerial, and executive teams
- Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Develop meaningful and lasting relationships with Stakeholders for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Required Candidate profile
- Previous working experience as a Business Analyst for 2 to 9 year(s)
- Preferably Masters in Business Management, Information Technology, Financial Management or similar relevant filed
- Practical experience generating process documentation and reports
- Excellent organizational and time management skills
- Outstanding communication and presentation skills
- Critical thinker
- Creative problem solver
- Great analytical skills
- Working Knowledge of SQL (Queries & Stored Procedures) would be an added advantage.
Perks and Benefits
Competitive salary Medical Benefits/accident Cover Flexi Office Working Hours Fast paced start up
About This Opportunity:
Join Printrove as we revolutionize India's print-on-demand industry. We empower entrepreneurs and creators to build profitable brands without the complexities of inventory management, shipping logistics, or operational overhead.
As our Customer Support Executive, you'll be the bridge between our innovative platform and the merchants who depend on us. This isn't just about answering questions, you'll be solving real business challenges, enabling growth, and directly contributing to our merchants' success stories.
What You'll Do:
Champion Our Merchants
Handle inbound calls, emails, and support tickets with a solution-first mindset. Every interaction is an opportunity to strengthen relationships and demonstrate our commitment to merchant success.
Orchestrate Operations
Collaborate with our operations team and shipping partners (Delhivery, Blue Dart, Shiprocket) to provide accurate, real-time updates on orders, shipments, and delivery status.
Solve Complex Problems
Go beyond surface-level responses. Investigate root causes, propose sustainable solutions, and proactively address recurring issues to improve the overall merchant experience.
Drive Data Excellence
Maintain comprehensive records using Zoho Desk, Zoho CRM, and MyOperator. Your attention to detail ensures our team has the insights needed for continuous improvement.
Identify Growth Opportunities
Recognize high-potential merchants and seamlessly connect them with our Sales team. Your merchant insights directly fuel our business development efforts.
Elevate Service Standards
Work closely with our Customer Success Team Lead to refine processes, implement best practices, and consistently exceed merchant expectations.
What We're Looking For:
Proven Experience
1–2 years in SaaS or e-commerce customer support with a track record of maintaining high satisfaction scores and resolving complex issues.
Communication Excellence
Fluent English communication skills with the ability to explain technical concepts clearly. Proficiency in Hindi and Tamil is highly valued for our diverse merchant base.
Technical Aptitude
Hands-on experience with CRM and ticketing systems, particularly Zoho Desk and Zoho CRM. Quick to learn new tools and adapt to evolving workflows.
Strategic Problem-Solving
Strong analytical skills with the ability to think critically under pressure. You see challenges as puzzles to solve, not obstacles to avoid.
Local Presence
Based in Chennai and comfortable with daily commute to our Choolai office. We believe in-person collaboration drives our best results.
Future-Forward Mindset
Interest in AI tools and automation is a significant plus. We're building tomorrow's customer support experience today.
Why Choose Printrove?
High-Impact Environment
Your work directly influences merchant success and company growth. See immediate results from your efforts in a fast-paced startup setting.
Accelerated Learning
Gain cross-functional exposure to customer success, logistics, sales, and operations. Build skills that open doors across the tech industry.
AI-Enhanced Operations
Work with cutting-edge AI tools and workflows. Learn how modern startups leverage technology to scale efficiently and deliver exceptional experiences.
Clear Career Progression
Defined pathways to advance into Key Account Management, Sales, or Customer Success leadership roles based on performance and interests.
Meaningful Mission
Be part of democratizing entrepreneurship in India. Every problem you solve helps a small business owner achieve their dreams.
Ready to Join Our Mission?
If you're passionate about customer success, thrive in dynamic environments, and want to be part of India's print-on-demand revolution, we want to hear from you.
Profile: Salesforce Developer
Experience: 4+ years
Location: Pune, Nagpur, Indore, Bangalore (Remote options available)
Salary: Up to 15 LPA
Job Description
We're looking for a skilled Salesforce Developer with strong experience in API development, integrations, and Lightning Web Components (LWC). The ideal candidate will have hands-on expertise with Salesforce Service Cloud and Data Cloud implementations.
Requirements
- 4+ years of Salesforce development experience
- Expert knowledge of Salesforce APIs and integration patterns
- Proficiency in Lightning Web Components (LWC) development
- Experience implementing and configuring Service Cloud solutions
- Hands-on experience with Salesforce Data Cloud
- Experience with data migration and ETL processes
- Ability to design and implement scalable Salesforce solutions
- Strong problem-solving abilities and attention to detail
- Excellent communication skills
Preferred Qualifications
- Salesforce certifications (Platform Developer I/II, Application Architect)
- Experience with Apex, SOQL, and Lightning Design System
- Background in middleware tools and REST/SOAP web services
- Knowledge of JavaScript frameworks
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
3-15 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization )
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable

Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
- Deliver Excellence - Deliver Delight
- Stay Curious - Stay Driven
- Dream Big - Rise Together
You could also be a Kriyator, if you are
- Fearless in taking on challenges
- Focused on learning, demonstrating new skills and working towards successful outcomes
- Fanatical in taking pride and responsibility in all your work
Why should you join us?
- Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
- Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
- Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As a Technical & Style Editor at Kriyadocs, you will play a crucial role in refining and enhancing our written content to meet the highest editorial standards. You will work closely with our authors and writers to ensure accuracy, clarity, and adherence to our style guidelines. This is a fantastic opportunity to work in a creative and collaborative environment, contributing to the success of our publishing projects.
Key Responsibilities:
Review and edit manuscripts for grammar, punctuation, and syntax, ensuring adherence to our in-house style guide.
- Verify and correct technical content, ensuring it is accurate, consistent, and understandable for the target audience.
- Collaborate with authors and writers to maintain the integrity of their work while enhancing readability and coherence.
- Provide feedback and suggestions to improve content structure and flow.
- Proofread and format documents to meet publishing standards.
- Assist in the development and maintenance of editorial guidelines.
Qualifications:
- Bachelor's degree in English, Journalism, or a related field.
- 1-2 years of experience in technical and style editing, preferably in the publishing industry.
- Attention to detail and an eye for consistency.
- Familiarity with editorial and publishing software is a plus.
- Excellent communication skills and the ability to work collaboratively.
If you're a detail-oriented editor with a passion for refining technical content and ensuring style consistency, we'd love to hear from you. Apply now to be a part of our dynamic team at Kriyadocs.
Job Types: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)


6 - 12 years of professional experience with any of the below stacks:
∙MERN stack: JavaScript - MongoDB - Express - ReactJS - Node,
∙MEAN stack: JavaScript - MongoDB - Express - AngularJS - Node.js
Requirements:
∙Professional experience with JavaScript and associated web technologies (CSS, semantic HTML).
∙Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
∙Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
∙Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems.
∙Comfort working in a highly agile software development process.
∙Positive and solution-oriented mindset.
∙Experience owning a project from concept to production, including proposal, discussion, and execution.
∙Strong sense of ownership with the eagerness to design and deliver significant and impactful technology solutions.
∙Demonstrated ability to work closely with other parts of the organization.


Skills:-
Asp.Net, .Net Core, Web API,ASP.NET MVC, ReactJS,Jquery,Javascript,HTML
Desired profile
- Good verbal & written communication
- Proactive
- Flexible to working hours
- Good in team work as well as individual contributor
- Must be able to contribute to productivity in short time
• Research prospects and generate leads
• Contact potential and existing customers by phone, email, etc
• Handle customer questions, inquiries, and complaints
• Meet daily, weekly, and monthly sales targets
Requirements
• Excellent customer service and sales skills
• Strong verbal communication and customer convincing skills
• Excellent calling and presentation skills
• Strong negotiation and problem-solving skills
Job Description:
Design skills
Strong working knowledge on various design patterns such as MVC, MVVM, DDD and any custom/hybrid framework as designed by the Architects.
Strong uderstanding in building Single Page Application
Process skills
Built application leveraging Agile DevOps principles and Azure DevOps toolset as part of SCRUM team
Technical skills
- Strong coding and work experience in Front End coding using Angular 8, BackBone, Bootstrap.
- Should have experience on 3rd party tools like PDF.Js (Generate PDF), SheetJS (Export Excel sheet), HighCharts or CharJS (Generate Charts and Graph).
- Should have good understanding of web servers such as IIS and Front-end runtimes using Node.js/NPM.
- Strong debugging skills using browser based Front end application written in Angular 8
- Strong knowledge and understanding of data sharing medium using JSON, XML.
- Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development.
- Create Unit test cases using Jasmine and have all critical flows covered.
- Understanding of MS Build and MS Test as part of Azure DevOps pipelines
- Ability to triage defects in QA, UAT and Production and provide fix with quick turn around time.
Mandatory skills
- 5+ years of building SPA web solutions using Angular 8 , BackBone, Bootstrap
- 5+ years building HTML5 complaint pages
- 3+ years of experience using TypeScript
- 3+ years of writing automated testing using Jamine or others
- 3+ years of using TFS for Build and automated testing
- 1+ years of experience using Security Assessment Tool like Fortify 360 or IBM APP Scan
- 1+ years of experience using code quality assessment tool like SonarQube
- 1+ years of experience using API Management tool like Swagger
- 1+ years of experience on APM tools like DynaTrace
- 1+ years leveraging Azure DevOps
- Understanding of cloud based deployment using containers is plus
- Understanding of JS frameworks like Vue or React is plus
Job description
Role and Responsibilities:
- Develop web portals using Angular 5+ and NodeJs
- Collaborate with Project Manager/Department Manager to develop front end of web application
- Write clean, scalable code using Angular 5+ and NodeJS programming languages, revise, update, refactor and debug code
- Delivering a complete front-end application
- Ensuring high performance on mobile and desktop
Major Challenges:
- To be updated with the new technologies and development techniques for frontend and backend.
- Build and maintain a report base for project candlelight
- Ensure the accuracy and the quality of the data communicated between the frontend and backend
Candidate should pro-actively identify, assess, and manage all risks to the objectives of the department and report these on a quarterly basis to his Line Manager. The job holder should follow the risk policy and procedures of the organisation in doing so.
Skills Required:
- Excellent communication skills (both written and verbal) and interpersonal skills
- Self-directed and self-motivated with the ability to take charge or play a supporting role
- Administrative and organisational skills
- Good problem analysis and problem-solving skills
Competencies:
- Strong object-oriented JavaScript, MVC
- CSS precompilers like Sass and LESS
- Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap, Javascript
- HTML 5, CSS Modules, npm
- jQuery, jQueryUI, TypeScript
- Able to integrate existing API (REST), web services, WCF.
- Troubleshoot problems with application development and use
- Excellent conceptual, and critical thinking capabilities
- Excellent troubleshooting and communication skills
- Angular5+, MVC frameworks Angular
- Node Js
Education, Experience and Formal/Professional Qualifications:
- Graduate in Computer Science, Engineering or a related field
- Minimum two years experience in a similar role with an emphasis on technical support including good track record on Angular 5+
- Prior experience with any insurance company / product is a plus.