Business Analyst

Selected intern's day-to-day responsibilities include:

• Requirement gathering for web and app development projects.
• Managing a client’s portfolio.
• Understanding & drafting of Business Proposals.
• Identifying potential clients by researching their industries and competitors.
• Identifying industry trends and recommending changes to existing business strategies.
• Handling customers' pre-sales and post-sales queries.

Skills Required

Should have a Positive attitude.

Should be able to make reports and presentations.

Should be interested in writing blogs/forum.

Should be excellent at communication skills (written and verbal).

Should have knowledge of web & app technology.

• Knowledge of JavaScript to automate workflows, build apps, and integrate third-party applications with G Suite
• Leveraging Google Apps Script as a rapid- application development platform using Docs, Sheets, Slides
• Expertise in extracting the data from offline/ online sources as may be needed
• Automate workflows by developing business applications that tie in multiple tools
• Responding to data-related queries and keeping track of these
• Analysing data to identify trends
• Producing reports and charts communicating trends within data to non-specialists

• 3+ years in Business Analytics or similar roles
• Proficient in programming with Google Appscript and G-suite features used by Gmail, Calendar, Google Drive/Docs/Sheets/Slides, Forms, Chat, Meet and Data Studio
• Knowledge of JavaScript frameworks, familiarity with databases (e. g. SQL
• Expert in Excel and knowledge of programming languages like SQL, R, Python
• Proficiency in statistics & statistical packages like Excel to be used for data set analyzing
• Strong mathematical skills to help collect, measure, organize and analyze data
• Problem-solving skills, Accuracy and attention to detail

RESPONSIBILITIES 

• BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
• Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
• Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
• Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
• Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
• Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
• Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.

WHAT WE'RE LOOKING FOR

• Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
• Minimum 4+ years of work experience as a BA required in Software development projects
• Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
• Prior experience or a background in software development.
• High attention to detail and work ethics which encourages accuracy
• Involvement in digital transformation or multi-system integration project
• Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
• High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
• Agile qualification and experience
• Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
• Must have the ability to work autonomously, be self-motivated, and a strong team player
• Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!

• As a Manager- Business Analysis- you would be working on key problem statements to achieve given business objectives.
• As a Manager- Analyst, you will build the framework for the company’s top metrics related to sales, conversion funnels, inventory related, customer experience metrics and other input/output parameters, seller/ brand-related metrics to monitor business performance.
• Work with internal clients and provide timely solutions to both new initiatives and business as usual requests.
• Ability to conceptualize the best metrics for various problem statements to help business stakeholders achieve their objectives.

Must Haves:

• 2 to 4 years of experience in analytics.
• Should be great at SQL and Excel.
• Should be conversant with R or Python.
• Should have experience in analytics tools such as Tableau, QlikSense, PowerBI, Periscope.
• A First-principles thinker Has the ability to get to the root of problems and come up with logical, practical, and effective solutions.
• Excellent communication skills: written and verbal.

Nice To Have:

• Prior experience in the e-commerce industry.
• Experience in modeling and ML for various e-commerce use cases such as building recommendation models.
• A good understanding of databases and servers.

Key Competencies:

• Business Acumen
• Organizational collaboration
• Learning Agility
• Drive for results
• Execution excellence

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Desired Candidate Profile