Business Analyst

Job Responsibilities:

1. WordPress Theme and Plugin Development:

• Develop and customize WordPress themes and plugins according to project requirements.
• Ensure the compatibility and responsiveness of websites across various devices.

1. Website Design and Layout:

• Collaborate with designers to implement visually appealing and user-friendly website designs.
• Optimize website layout for maximum usability and user experience.

1. Content Management:

• Set up and manage content within WordPress, ensuring it is well-structured and easily maintainable.
• Provide training and support to clients on content management best practices.

1. Website Maintenance and Updates:

• Perform regular updates and maintenance tasks on existing WordPress websites.
• Troubleshoot and resolve issues related to website functionality and performance.

1. Collaboration with Cross-Functional Teams:

• Work closely with designers, UI/UX specialists, and other developers to deliver cohesive solutions.
• Participate in project meetings and contribute to the planning and execution of web development projects.

1. Customization and Integration:

• Implement custom functionalities and integrations based on client requirements.
• Ensure seamless integration with third-party APIs and services.

Qualifications:

• Proven experience as a WordPress Developer or similar role.
• Proficiency in PHP, HTML, CSS, JavaScript, and other relevant web development technologies.
• Strong understanding of WordPress architecture, best practices, and coding standards.
• Experience with responsive design principles and cross-browser compatibility.
• Familiarity with SEO principles and best practices.
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and debugging skills.
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

Additional Skills (Preferred but not mandatory):

• Experience with e-commerce platforms, especially WooCommerce.
• Knowledge of web security best practices.
• Familiarity with version control systems, such as Git.
• Understanding of performance optimization techniques.

IT Senior Manager Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development

• Use of low code/no node application development in MS platforms would be desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills

Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.

• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes

• Analyzing the business requirements of all departments to determine their technology needs.

• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with organizational objectives.

• Liaising with other departments to determine and address their IT needs and requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved promptly

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Technical Project/Product Lead

We are seeking a Technical Project/Product Lead with 8-10 years of experience in Microservice.Net Technologies with at least 2-4 years of experience in technical project lead. As a Project Lead, you will be responsible for leading business and technology outcomes for assigned programs or projects.

Educational Qualification:

The ideal candidate should possess educational background in Engineering along with a proven track record of delivering successful projects.

Technology/Skills:

• Expertise in Microsoft.NET Technologies and MVC Architecture.

• Strong design experience including experience in architecture and design patterns.

• DevOps/ Cloud experience is an added advantage.

• Strong experience in integration architecture including API Gateway, Service Catalogs etc.

• Strong experience in integration design for secured and scalable API’s and Webservices.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.

• Proven ability to lead cross-functional teams and deliver projects on time, within budget, and to the required quality standards.

Roles & Responsibilities:

• Lead and manage end-to-end technical project, ensuring successful planning, execution, and delivery within scope, budget, and timeline.

• Collaborate with cross-functional teams, including software developers, architects, quality assurance, and stakeholders to define project requirements, objectives, and deliverables.

• Provide technical guidance and expertise in Microsoft .NET, MS SQL, ASP.NET Core, and Azure to the project team, assisting with problem-solving, troubleshooting, and decision-making.

• Ensure adherence to software development best practices, coding standards, and quality assurance processes throughout the project lifecycle.

• Act as a liaison between technical and non-technical stakeholders, effectively communicating project updates, progress, and risks.

• Conduct regular project status meetings, providing comprehensive reports and updates to project sponsors and stakeholders.

• Stay up to date with industry trends, emerging technologies, and best practices in Microsoft .NET, MS SQL, ASP.NET Core, and Azure, and apply this knowledge to project execution.

• Experienced in C# MVC
• Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
• Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
• development and understanding of JSON, XML, SOAP.
• Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, jQuery
  Knowledge of working Android iOS mobile development would be added advantage
• Good communication and analytical skills are must.
• Candidates with experience will be preferred.

• Strong experience in Python scripting and automation frameworks (Pytest and Robot)
• Basic knowledge in SQL servers and queries, REST API calls.
• Jira, and any test management tools.
• Knowledge in data/ETL domain is an added advantage.
• Familiarity with CI/CD tools like Jenkins.