Graphic Designer

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Key Responsibilities

1. Patient Care

• Provide basic nursing care to patients at home.
• Monitor and record vital signs such as temperature, pulse, respiration, and blood pressure.
• Assist patients with daily living activities including bathing, feeding, grooming, and mobility.
• Maintain patient hygiene and comfort.

2. Clinical Support

• Assist doctors or registered nurses in basic medical procedures.
• Administer medications as prescribed under supervision.
• Perform basic procedures such as dressing wounds, catheter care, and injections (if permitted).
• Maintain infection control and hygiene protocols.

3. Patient Monitoring

• Observe patient conditions and report any changes to the supervising nurse or doctor.
• Maintain daily patient care records and reports.
• Support rehabilitation and recovery processes.

4. Patient & Family Support

• Educate patients and family members on basic home care and hygiene practices.
• Provide emotional support to patients and caregivers.
• Assist family members in understanding medication schedules and care routines.

5. Compliance & Documentation

• Maintain accurate patient documentation and treatment records.
• Follow hospital/home healthcare policies and clinical protocols.
• Ensure patient confidentiality and ethical practices.

Qualification

• ANM (Auxiliary Nurse Midwife) Certification from a recognized institution.
• Valid nursing registration (if applicable as per state norms).

Experience

• 0–3 years of experience in hospitals, clinics, or home healthcare services preferred.
• Freshers with clinical training may also apply.

Skills Required

• Basic nursing and patient care skills
• Good communication and interpersonal skills
• Ability to work independently in home settings
• Compassion, patience, and empathy
• Basic documentation and reporting skills

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, M.Tech or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Responsibilities & Qualification:

· Should have managed a regional or pan-India team in credit card collections.

·  Strong people management skills and ability to motivate a team across multiple

locations.

· Must have strong relationships with collection agencies across the country and be

able to drive their performance.

· Ability to set targets and ensure goal orientation among the team members.

·  Must have a basic understanding of underwriting policies that work and don’t work

for unsecured lending.

· Sound knowledge of how to read credit bureau reports / data and credit bureau

processes. Must be able to suggest ways to leverage credit bureau data for

improving underwriting and collections.

· Familiarity with collection systems for collection of dues from delinquent borrowers.

Experience in implementing a collection system would be preferable.

·  Should be data driven and comfortable with numbers; should be comfortable with typical

credit risk portfolio reports.

· Familiarity with incentive plans for collectors/collection agencies including their

pitfalls.

·Should be ethical and act with integrity to ensure there is no reputational risk to

the organization.

· Must have sound knowledge about all rules and regulation (particularly those

relating to credit card collections) and ensure compliance with these across

the risk organization.

• Minimum 4+ years of experience in building Web applications using ASP.net, web API, SQL Server, and Testable code.
•  C# with Strong in OOPS
• Experience in architecting and designing web applications and services
• Must have at least *3 to 6 months of experience using React or Node JS.
• Passion for building and delivering great software with a strong sense of ownership, while working closely with junior team members.
• Conceptual knowledge of middleware architecture.
• Strong experience with Agile processes.
• Exposure to tools to optimize web application performance-MH
• Understanding and experience in working with Product Management, Design, and DevOps teams.

Job Description

We are looking to hire a full stack Magento 2 developer with 3 to 6 years of experience with following skills

• Should have good project experience in Magento 2 as a full stack developer.
• Should have working knowledge in Magento PWA
• Should know how to setup and install Magento in AWS preferably.
• Should know how to build and deploy Magento source code.

Position Summary:

Job Title: Angular Developer

Experience: 4+ Years  

Mode of Hire: Permanent

Notice Period: Max. 15 - 30 Days (Early Joiners are preferred).

What we are looking for?  

Should have overall 4+ years of IT experience

Experience working on Angular (4 and above version)

Experience working on Javascript, JQuery
Experience working on NGRX.