11+ EOD Jobs in Bangalore (Bengaluru) | EOD Job openings in Bangalore (Bengaluru)

• Strong Java programming skills
• Minimum of 5 years practical software development experience
• Robust object-oriented design pattern knowledge and implementation experience using Java;
• Python a plus
• Advanced knowledge and experience developing and working with relational databases such as
• Sybase and MySQL
• Experience with multi-tier application architecture and high performance distributed and in-
• memory caching solutions
• Strong understanding of data modeling techniques
• Strong foundation in SDLC best practices including test driven development, unit testing
• discipline, agile development, and CI/CD strategies

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment. 

As a Principal Full-stack engineer, you will work across the Acceldata platform products. We’re looking for people with a strong background or inclination towards data engineering and systems; you’re comfortable in dealing with lots of moving pieces and can work at the  intersection of Databases, API's and Frontends

You will:          

• Be actively involved in strategic direction and product decisions.
• Design, build and maintain APIs, user-facing experiences, and services.
• Work closely with our customers and sales teams on a regular basis to carve out new features and use cases
• Work with MVC frameworks such as React or Angular 
• Work with database systems, RDBMS, Mongo, Elastic Search.
• Develop shared front-end components (JavaScript & CSS) for use across all of our products, enabling other UI engineers to build better products faster.

You need:      

• 10+ years of significant of web-application development experience in one or more JS frameworks. You care about building better products.
• Strong Computer Science fundamentals in data structures, algorithm design, and problem-solving.
• You're as comfortable writing plain JavaScript as working with modern frameworks like Angular. You've built your own controls and widgets in JavaScript. 
• You write unit tests for your JavaScript (really, you do). You've probably used Node. You have built complex JS web applications.
• Organized, thorough, and detail-oriented 

Good to have:

• Contribution to open-source projects.
• Background in enterprise software
• JVM performance tuning and debugging

Good experience in programming Microsoft C# (preferred) and/or Visual Basic.NET, ADO.Net, and ASP.Net 2.0, .Net 4.5 framework or .net core 2.1 and above
Must have experience In SQL and Agile/Scrum

Nice to have experience in AWS or Azure

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data and present them to your managers
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share it with internal teams

• Proven experience as a Business Development Executive or freshers is also welcomed.
• Proficiency in English
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.

General Skills

• Proven customer support experience

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Advise on company information
• Take payment information and other pertinent information such as addresses and phone numbers
• Place or cancel orders
• Suggest solutions when a product malfunctions
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records
• Compile reports on overall customer satisfaction
• Handle changes in policies or renewals

Out of many tools and technologies, we use Java, MongoDb, Cassandra, Redis, Twem, Netty extensively for our back-end development.

• Leading the entire Backend platform for a product portfolio.
• End to end delivery new features.
• Evolving the architecture for performance and scalability.
• Design, develop and own components of a highly scalable, distributed web services platform.
• Constantly strive to improve software development process and team productivity.
• Mentor and train team members
• Lead module development independently

Required background, Knowledge, Skills and Abilities

• 5.5+/ 7+ Years of experience in a scalable product/ecommerce organization·       
• Excellent Java skills, Understanding of Spring framework & MVC approach
• Strong knowledge of Performance optimization and caching techniques.
• Strong Object Oriented Programming concepts, data structure and algorithms
• Experience in developing scalable, fault-tolerant, distributed backend services
• Experience with prevalent design patterns and advanced system designing
• Good experiences with databases and Schema design. We heavily use NoSQL databases
• Strong Problem Solving skills