Field Sales Executive

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Review Criteria

• Strong DevOps /Cloud Engineer Profiles
• Must have 3+ years of experience as a DevOps / Cloud Engineer
• Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
• Must have strong hands-on experience in Linux administration and system management
• Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
• Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
• Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
• Must be proficient in scripting languages such as Python or Bash for automation
• Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
• Top tier Product-based company (B2B Enterprise SaaS preferred)

Preferred

• Experience in multi-tenant SaaS infrastructure scaling.
• Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.

Role & Responsibilities

We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.

Key Responsibilities:

• Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
• Build and optimize CI/CD pipelines to support rapid release cycles.
• Manage containerization & orchestration (Docker, Kubernetes).
• Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
• Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
• Drive cloud security automation (IAM, SSL, secrets management).
• Partner with engineering teams to embed DevOps into SDLC.
• Troubleshoot production issues and drive incident response.
• Support multi-tenant SaaS scaling strategies.

Ideal Candidate

• 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
• Strong expertise in AWS, Azure, or GCP.
• Strong expertise in LINUX Administration.
• Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
• Proficient in Terraform/Ansible/CloudFormation.
• Strong scripting skills (Python, Bash).
• Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
• Strong grasp of cloud security best practices.

Steps AI is an AI platform that automates customer support and sales for e-commerce brands across websites, WhatsApp, and Instagram. We're looking for a Product Designer to own the complete design experience - from understanding user problems to shipping polished interfaces.

What you'll do:

• Own the design for our web dashboard, chat widgets, and mobile experiences end-to-end
• Map user journeys, define information architecture, and create intuitive flows
• Build wireframes, prototypes, and high-fidelity designs in Figma
• Talk to real customers to understand pain points and validate design decisions
• Work directly with engineers and founders to ship fast
• Build and maintain a scalable design system

What we're looking for:

• 1-3 years as a Product Designer, UI/UX Designer, or similar role (SaaS or product company preferred)
• Strong Figma skills - flows, wireframes, prototypes, component libraries
• You think in user problems first, pixels second
• Can balance speed with quality - we ship fast, not perfect
• Based in Hyderabad or willing to relocate immediately
• Portfolio is mandatory - show us your process, not just final screens

What you get:

• You're the first design hire - every product decision has your fingerprint on it
• Direct access to founders, engineers, and real customers
• Real product with real users - your work ships and gets used
• A team that works hard, enjoys what they do, and grows together

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Designation-Full Stack-Java Developer
Location-Mumbai,Pune & Kolkata-Remote
Sal-Nego

Experience Required: 3 - 7 years

Skills Required:

 Develop applications using Java/JEE, Microservices, Spring, Spring Boot, JPA, Hibernate,

Spring MVC and Spring Data

 Nice to have Spring Integration

 Very strong in data structure and algorithm

 Experienced in Object-Oriented design

 Must have strong experience in Java and Spring Framework

 Excellent communication skills

 Must possess strong problem solving and troubleshooting skills

 JSP, Servlets, HTML, JavaScript, CSS, Angular, React

 Hands on experience in developing RESTFUL Microservices using spring boot and Web

Services using REST, JSON, SOAP, XML

 Linux / Unix operating systems

 SQL and databases like MySQL, PostgreSQL, Oracle

 Nice to have Cassandra, MongoDB

 Requirement analysis (use cases, user stories etc.)

 Worked in Agile Methodology & Scrums

 Used CI/CD or DevOps platform technologies e.g., Docker, Kubernetes, Git, Jenkins,

Artifactory etc.

 Proven ability to work cross-functionally

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to unleash the power of the cloud on their terms by helping them rapidly achieve continuous and autonomous cloud governance at scale. CoreStack enables enterprises to realize outcomes across FinOps, SecOps and CloudOps such as a 40% decrease in cloud costs and a 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well-Architected Framework (WAF). CoreStack works with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government. 

The company is backed by industry-leading venture investors. CoreStack is a recent recipient of the 2021 Gold Stevie American Business Awards in the Cloud Infrastructure category and the 2021 Gold Globee Winner of the Most Innovative Company of the Year in IT Cloud/SaaS. In addition, CoreStack won the 2021 Best New Products American Business Award in Cloud Governance as well as Golden Bridge Awards for Cloud Computing/SaaS Innovation and Cloud Security Innovation. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic Quadrant for Cloud Management Platforms in 2020. The Company is a three-time TiE50 Winner and an Emerge 50 League-10 NASSCOM award recipient in Enterprise Software. CoreStack is a Google Cloud Build Partner, Microsoft Azure Gold & Co-Sell Partner, and Amazon AWS Advanced Technology Competency Partner.

Responsibilities:

• Part of a product team responsible for the Quality of the product used by Global customers
• Drive the automation efforts to reduce the time taken to identify issues
• Contribute towards the process improvement involving the entire Product development life cycle.
• Should be able to capture the user behavior and identify the gaps in UX flows. 
• Responsible for the performance and usability of the Product.

Requirements

• Minimum 4+ Years of experience in testing domain.
• Should be well versed with Software Testing Methodologies and Techniques
• Should have experience in AWS or Azure or Google Cloud
• Should have experience in Manual Testing and identifying the critical scenario.
• Should have experience in Data Base testing
• Should have experience in Test Management tools.
• Should have experience in performance testing, load testing and basic knowledge on security testing.
• API testing using Soap UI is an added advantage.
• Selenium with Java is an added advantage.
• CI & CD using Jenkins is an added advantage.
• Prior work experience with Cloud domain and cloud based products is a Plus

CoreStack Offers

• Competitive salary
• Competitive benefit package with appreciable equity
• Exciting, fast-paced and entrepreneurial culture
• Health insurance and other company benefits

• Responsible for building native applications that can run on multiple platforms such as Android, iOS, or Windows
• Work as part of a small team to build React Native iOS / Android applications for Full Stack's clients.
• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Must have experience in using Flutter.

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

• Sketch early layout and interface concepts in collaboration with the UX Designer
• Understand and extend a visual language for interactive systems that hold up to the development process
• Creating designs with strong typography and iconography, as well as strong and unique branding
• Constructing clean and organized creative deliverables that adhere to style guidelines
• To work in the form of a creative team and become a positive addition to our company culture 

Requirements

• Some knowledge of HTML/CSS/Javascript
• Some formal design training
• Strong portfolio that reflects your experience with diverse designs demonstrating a passion for design 
• An understanding of interactive design
• An understanding of interactivity and the Web and the fundamentals of information architecture, hierarchy, and layout
• Motivated and organized 
• Dedicated and accountable
• Careful attention to detail
• An eagerness to collaborate across disciplines with team members at all levels
• The ability to both work autonomously and as part of a team
• Able to effectively communicate and coordinate with other disciplines to ensure the visual design is communicating the desired message.
• Solid working knowledge of Adobe Creative Suite, including Photoshop, Illustrator, and InDesign, and familiarity with After Effects (in order to quickly animate designs) 
• Solid working knowledge of Figma.