11+ DSLAM Jobs in Delhi, NCR and Gurgaon | DSLAM Job openings in Delhi, NCR and Gurgaon

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Hiring for Data Engineer

Exp : 4 - 6 yrs

Edu : BE/B.Tech

Work Location : Noida WFO

Notice Period : Immediate

Skilla : Pyspark , SQL , AWS/GCP , Hadoop

Key Responsibilities

• Identify and acquire new clients for SEO, SEM, and digital marketing services
• Generate leads through outbound outreach, networking, referrals, and other channels
• Conduct client meetings, understand business goals, and propose tailored digital marketing solutions
• Prepare and present proposals, commercial discussions, and close deals independently
• Work closely with the Founder for strategy review and closure support on key accounts
• Maintain and report sales pipeline, performance metrics, and revenue forecasts
• Build and nurture long-term business relationships with clients

Desired Candidate Profile

• 4–8 years’ experience in B2B Sales / Business Development
• Experience selling SEO / SEM / Digital Marketing / Performance Marketing services preferred
• Proven track record in lead generation and closing sales
• Strong understanding of digital marketing concepts and ROI-driven selling
• Excellent communication, negotiation, and presentation skills
• Self-motivated, target-oriented, and able to work independently
• Based in Delhi-NCR

Compensation

Competitive fixed salary + performance-based variable incentive

Excellent growth and ownership opportunities as part of our market expansion.

Reporting To

Founder / Leadership Team

Hiring : Salesforce Senior Developer

Location : Pan India

Experience : 7+ years

Required Skills & Experience

·       7+ years in Salesforce Development

·       Strong experience with Salesforce Experience Cloud

·       Highly skilled in Apex, Visualforce, Lightning Components, and Lightning Web Components

the creation of custom solutions tailored to client needs.

·    Strong understanding of Salesforce governor limits and performance optimization principles for efficient and scalable applications for a large active user base

·    Expertise in large-scale integration using SOAP, REST, Streaming (including Lightning Events), and Metadata APIs, facilitating the seamless connection of Salesforce with other systems.

·   Excellent technical documentation skills

·  Salesforce Certification (Must: Salesforce Platform Developer II)

·   Excellent communication skills

Responsibilities

·       Design, implement, and test new functionalities and features in Salesforce to meet business needs.

·       Build of both custom/standard components on the Salesforce platform, using the most appropriate platform capability

·       Make appropriate use of Flows, Apex, LWC and other technologies to ensure solutions are built to high standards.

·       Make appropriate use of enterprise design patterns when writing custom code.

·       Refine technical user stories as required, articulate clearly the technical solution required to meet a specific requirement.

·       Support the Tech Lead with ensuring best practises are adhered to, providing mentorship and code review feedback as required.

·       Work with Tech Leads to author Technical Design Documents, ensuring adherence to design patterns.

·       Suggest improvements to the development workflow for the development team.

Desired Skills

·       Comfortable and effective in leading developer, ensuring project success and team cohesion

·       Financial Services industry experience

·       Experience implementing Experience Cloud solutions at enterprise organisation

·       Experience in working in both agile and waterfall methodologies

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Handling and guiding various digital marketing activities which include but not limited to, SEO, PPC, Social Media Marketing, Content Marketing etc. and also overseeing and guiding the overall digital campaign management
• Creating, managing and guiding a team of digital marketing specialists
• Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
• Crafting digital or online marketing strategies and thus contributing towards the increase in business
• Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
• Extensively being involved in budgeting and planning of the company’s digital marketing division
• Evaluating important metrics that affect the company’s website traffic, online campaigns and target audience
• Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
• Obtaining and constantly working on the feedback being received on the current digital marketing platforms
• Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
• Working closely with various internal as well as external stakeholders

Desired Candidate Profile

•   Experience in designing and developing interactive, user-friendly applications.
• Proven work experience or Knowledge in Java technologies.
• Mandatory Skills: Core Java, Jsp & servlet.
• Desired Skills: Spring Boot 
• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards. Ensure software is updated with latest features