Technical Project Manager

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Work Mode: 5 days in office

Notice: Max 30 days

*1 final round will be in-person

Responsibilities

●      Own and champion the development process of our web-based applications, including: SDLC, coding standards, code reviews, check-ins and builds, issue tracking, bug triages, incident management. and testing.

●      Build and maintain a high-performing software development team including hiring, training, and onboarding.

●      Identify opportunities to eliminate non-value add activities to enable our developers to do what they love best—developing! No pointless meetings, no unnecessary interruptions, no random changes of course, no new problems from on high dumped in their lap each month.

●      Identify growth opportunities for team members to continue to learn and develop in a supportive environment.

●      Provide an engaging and challenging landscape for career growth.

●      Provide leadership, mentorship, and motivation to the engineering team to sustain high levels of productivity and morale.

●      Collaborate with Product Management on product requirements.

●      Champion and advocate for the engineering team to the rest of the organization.

●      Create a positive culture of fairness, quality, and accountability while challenging the status quo and bringing new ideas to light.

●      Participate as a member of company’s Engineering Leadership team to build a high performing organization across multiple locations.

Requirements

●      12+ years of software development experience, 2+ years of development leadership experience.

●      Demonstrated technical leadership and people management skills.

●      Experience with agile development processes.

●      Hands-on experience in driving/leading technical efforts in cloud-based applications.

●      Proven track record of driving quality within a team, with a commitment to automated testing.

●      Strong communication skills with the ability to effectively influence product at different levels of abstraction and communicate to both technical and non-technical audiences.

●      Excellent coding skills to provide guidance and craftsmanship for our engineers

●      Technical acumen to provide solid judgment in situations so you can provide the optimal short term decisions without sacrificing long term technology goals

●      Demonstrated critical analysis skills to provide continuous improvement of technology, process, and productivity

Technical Experience

We are looking for someone who has experience working in environments that utilize some of the following technologies:

●      AWS & Azure

●      Typescript

●      Node.js

●      React.js

●      Material UI

●      Jira

●      GitHub

●      CI/CD

●      SQL (MySQL, PostgreSQL, SQL Server)

●      MongoDB

Looking for Mobile App Developer(4-6 Years ) php(Work from home)

Product Development Experience mandatory such as ERP, CRM, HRM on Android

Reading & writing APIs

Familiar with coding in PHP

Proven knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

Familiarity with RESTful APIs to connect Android applications to back-end services

Experience with offline storage, threading, and performance tuning

Knowledge of the open-source Android ecosystem and the libraries available for common tasks

Ability to understand business requirements and translate them into technical requirements

Familiarity with cloud message APIs and push notifications

A knack for benchmarking and optimization

Understanding of Googles Android design principles and interface guidelines

Proficient understanding of code versioning tools, such as Git.

Familiarity with continuous integration

Preferred Professional and Technical Expertise

Ability to develop/support new/existing apps.

Experience:

Min of 4+ years of experience in android app development

You will use your expertise in application development to evaluate and select development methods, processes, standard methodologies and tools

Educational Qualifications:

Any Specialization for UG and PG

Key skills:

PHP, React Native, Android SDK, Information Architecture Application Development, User Interface Designing, Continuous Integration, Technical Management, Performance Tuning, Mobile Application Developer

Job Type: Full-time

Position Summary

We are seeking an experienced Senior Test Engineer to ensure the quality and reliability of our full-stack mobile and web applications built with React Native and Ruby on Rails. In this role, you will work closely with cross-functional teams to design and execute testing strategies, develop automation frameworks using Selenium and BrowserStack, and contribute to the continuous improvement of our QA processes.

Key Responsibilities

1. Testing Strategy and Execution:

• Develop and execute comprehensive test plans for mobile and web applications.

• Conduct functional, regression, performance, compatibility, and security testing.

• Collaborate with developers, product managers, and stakeholders to clarify requirements and ensure test coverage.

2. Automation Frameworks and Tools:

• Build and maintain test automation frameworks for web and mobile applications using Selenium and BrowserStack.

• Create and maintain automated test scripts for cross-browser and cross-device testing.

• Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitHub Actions.

3. Mobile and Web Application Testing:

• Perform testing of React Native mobile applications across various devices and platforms using BrowserStack.

• Validate web application functionality across multiple browsers and screen resolutions with Selenium.

• Ensure the performance and responsiveness of applications on both mobile and web platforms.

4. Defect Management and Reporting:

• Log and track defects in tools like JIRA , working closely with developers for resolution.

• Provide detailed test reports and feedback to stakeholders, highlighting risks and improvement opportunities.

5. Performance and Load Testing:

• Execute backend performance and load testing for Ruby on Rails applications using tools like JMeter.

• Analyze application performance metrics to identify potential bottlenecks.

6. Process Improvement:

• Actively contribute to improving QA processes and adopting best practices for testing and automation.

• Participate in Agile/Scrum ceremonies, ensuring quality is integrated into each sprint cycle.

• Help with internal and external audits inline with Quality Management System.

7. Documentation and Knowledge Sharing:

• Maintain detailed documentation of test cases, automation scripts, and testing processes.

• Share insights and technical knowledge with team members to support their growth.

Qualifications and Skills

1. Technical Expertise:

• Hands-on experience in testing mobile applications built with React Native.

• Experience in backend testing for Ruby on Rails, including API testing using tools like Postman or Swagger.

• Proficiency with automation frameworks such as Selenium and tools like BrowserStack.

2. Automation Skills:

• Strong skills in developing and executing automated test cases for web and mobile applications.

• Knowledge of programming languages like Java, JavaScript, or Python for automation scripting.

• Experience integrating test automation into CI/CD workflows.

3. Problem-Solving and Collaboration:

• Ability to analyze complex systems, troubleshoot issues, and propose solutions.

• Strong collaboration skills with the ability to work closely with cross-functional teams.

4. Industry Knowledge:

• Familiarity with Agile methodologies and test-driven development practices.

• Understanding of best practices in security, performance, and accessibility testing.

• Exposure to Health Tech and related domains is a plus.

• Exposure to start up environment is a plus.

5. Preferred Skills:

• Experience with cloud environments (e.g., AWS, Azure, GCP) for testing and deployment.

• Knowledge of SQL/NoSQL databases for database validation and testing.

• Awareness of mobile app deployment processes for App Store and Google Play.

Education and Experience

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• 4+ years of QA/testing experience with expertise in mobile and web application testing.

• Hands-on experience with React Native and Ruby on Rails applications is highly preferred.

Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work opportunities.

• Professional development and training reimbursement.

Job Title: Associate / Senior Associate, Sales

Location: Chennai, India

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

• Interacting with the clients to understand their requirements and translating it to the developer to take it forward
• Acting as a liaison between end users/clients and internal teams and helping them fulfil client requests and resolving queries with optimum time and efforts
• Contributing to implement various solutions in the existing process flow of clients using our products and helping to communicate concepts to the product team to enhance the future product requirements

Desired Candidate Profile

• CA, CFA, or related field
• Excellent communication and task management skills
• In depth knowledge of the various Income Tax Department websites, portals, and their workings, etc
• In depth knowledge of the Income Tax Department rules, regulations, guidelines, due-dates, services, facilities, etc
• In depth knowledge of Income Tax return filing processes using XML Upload, JSON Upload, Prefilled JSON, etc
• In depth knowledge of the Income Tax Filing Regimes
• In depth knowledge of Income Tax XML responses, JSON responses, data points pertaining to calculation of Financial Rations, Balance Sheet, P&L, etc
• In depth knowledge of E-Return Intermediaries and their rules, regulations, guidelines, permissions, compliances, etc
• Passable knowledge of GST, GST Portal and GST filing processes
• A good working knowledge of the financial industry and regulatory environment
• Ability to quickly grasp the various data sources that the company covers and gaining a hold over them over a period of time
• Understanding and translating statistics to address client business problems and liaisoning with the analytics team to build and deliver custom solutions
• Good understanding of Data query languages like SQL, MS Office, R/Python (good to have) and other statistical analysis tools
• Ability to be creative, analytical, and think outside the box to solve problems

Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:

• Successful onboarding of professionals to buy their first pack
• Delivery of a high standard of customer success maintaining a single view per customer across channels
• Defining and leading the implementation of our customer success policies
• Selection and management of our customer success software
• Maintenance of the help site(s) and template responses - updating as new features become available
• Recruitment, training, and performance management of customer success staff

Requirements

• Experience in a high volume customer service environment
• Experience hiring and developing customer success staff
• A can-do attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of customer success platforms and how they work

Parikshram is a Bangalore based tech startup company, building the world's first career success platform for QA-Testing professionals around the world. Currently running through the social media channels with the name of “Software Testing Studio" (soon to be renamed as Parikshram), it has an active user base of ~0.2 million testing professionals and focuses on recruitment, upskilling and community building. The company is growing at a rapid pace and is hiring aggressively.

• 2+ years experience in WordPress CMS Installation, theme customizations.
• Should possess strong knowledge of SEO, Secure sites, Wordpress, Web Design Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layout and wireframes into working HTML pages. Payment Gateway integration for WooCommerce (eg: Paypal, Razorpay, etc).