Technical Project Manager

1. Create visually appealing designs for digital marketing campaigns:

Design engaging graphics for social media posts, ads, and banners across platforms like Facebook, Instagram, Twitter, and LinkedIn. Develop eye-catching visuals for email campaigns, newsletters, and digital assets that align with client objectives and brand guidelines. Collaborate with the marketing team to ensure designs effectively communicate key messages and drive audience engagement. 2. Collaborate with cross-functional teams to produce high-quality visual content:

Work closely with marketing managers to integrate graphics seamlessly into multimedia campaigns. Provide creative input and direction to ensure consistency and coherence in visual storytelling across different digital channels. 3. Maintain brand consistency and quality across all design projects:

Uphold brand identity guidelines and standards in all design outputs, ensuring cohesive and professional representation of client brands. Review and refine designs based on feedback from stakeholders to achieve desired visual impact and effectiveness. 4. Stay updated with industry trends and best practices in graphic design:

Research and adopt new design tools, techniques, and trends relevant to digital marketing and visual communication. Proactively share insights and recommendations with the team to enhance creative processes and deliver innovative design solutions. 5. Create the Brand Book from scratch: 

Lead the creation of the company's Brand Book, developing comprehensive brand guidelines, visual identity elements, and brand assets. Collaborate closely with key stakeholders to ensure the Brand Book reflects and reinforces the brand’s values and goals. Requirements:

Proven experience as a Graphic Designer in a digital marketing agency or related industry. The designers should be familiar with the basics of video editing and can create basic reels, GIFs, and motion stories Strong portfolio showcasing creative design work across various digital platforms. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software. Solid understanding of design principles, typography, and color theory. Ability to work collaboratively in a remote team environment, with excellent communication and time-management skills. Bachelor's degree in Graphic Design, Visual Arts, or a related field is preferred.

• Candidate should possess excellent oral and written communication skills in English and convincing skills.
• Candidate with knowledge in Upwork, freelance,PPH, Guru or other business portals would be preferred.
• Candidate should have hands on Experience on Lead Generation,Business Development, Strategic Selling. Solution Selling etc
• Good analytical skill & requirement understanding, skills should be good.
• Expertise on Graphics Design, Animation, Web Technologies, IT domain.
• Responsible for dealing with International Clients.
• Should have experience in Writing RFI,RFP.
• Must be good with negotiation skills, converting leads & generation business.

Qualifications and Skills

• Lead generation for Graphics design, Animation, Design Projects website design
• Identifying and generating the business from existing accounts, enhance business from new accounts.
• Presenting the ideas and budget to the client
• Negotiating and presenting creative work to clients
• Managing, reviewing progress and delivering the clients projects.

• Build reports/dashboards in accordance to the user requirement and test/deliver as per the project plan.
• Provide estimates and contribute to defining timelines and project plans
• Support requirements gathering of the end-to-end solution development for SAP BW/4/HANA report development.
• Provide business expertise and best practice advise for Analysis for Office (AFO) tool
• Provide subject matter advice in the development of BW/4HANA Deliverables.​
• Assist project team with draft of functional specifications for Standard SAP BW/4HANA data models and views.​
• Support technical configurations, and build of the application, source management, change management and/or technical delivery components.​
• Work with project management to document and communicate risks and issues.  
• Read data from multiple data sources and transform, enrich, and aggregate data for an efficient presentation in an enterprise environment
• Work with onshore, offshore and 3rd party development teams to ensure coding, testing, debugging, and implementation activities are completed as required
• Ensure alignment to Sun Life SDLC and internal standards and compliance
• Transition projects and enhancements to Operations
• Support our operational team as needed with problem analysis, resolution, escalation, and reporting
• Collaborate closely with our internal teams (e.g. data architects, designers, business to business, business intelligence/reporting, server management, etc.) to deliver solutions for business needs.

• Build fast and efficient next-generation web applications
• Implement new features and optimize existing ones
• Collaborate with Designers to iterate on the design
• Work closely with Backend Engineers to integrate APIs and other services
•  Find and address performance issues
• Identify and communicate front-end best practices
• Customer-focused, whether responding to support queries or developing new features and functionality.
• Able to provide constructive feedback and effectively review code, guiding other UI engineers in the right direction

• 3+ years of experience in UI/frontend development.
• Hands-on experience using React as a front-end development framework.
• Sound knowledge of front-end development languages, tools and methodologies like HTML5, CSS3, JavaScript and associated technologies and toolsets (e.g. jQuery, Sass)
• Able to write front-end code that is cross-browser and cross-device friendly, through responsive or adaptive techniques is essential.
• Working knowledge of AWS for product development and deployment is preferred
• Experience using Continuous Integration (CI) / Continuous Delivery (CD) systems for development and deployment.
• Proven knowledge of Test-Driven Development (TDD).

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude    

Responsibilities

• Use latest processes and technology in order to build scalable, distributed, and

fault-tolerant site/software systems.

• Research and evaluate new methodologies and technologies that improve the quality,

reliability, and performance of the frontend engineering’s site/software development

systems and processes

• Apply usability principles and procedures and optimize builds. Reuse through

documenting common frontend components that save the business time in executing

future projects.

• Emphasize a consumer-focused approach in building sites/software and works with both

senior and junior frontend teams in determining the prioritization and estimation of new

features and improvements.

Requirements/Qualification

• Minimum 6 years experience in software engineering. At least 3 years of frontend

experience working in React with Redux Framework

• Highly proficient in CSS3, HTML5, Javascript. Also proficient in tools like Bootstrap and

Webpack for building products across multiple screen resolutions and browsers.

• Familiarity with cross-browser compatibility issues and demonstrate design and user

interface/user experience skills.

• Excellent time management, multi-tasking and communication skills