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Sales Development Representative
About LambdaTest
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software
testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
Our Journey
Year Founded: 2017
Team Members: 155+
Users: 500K+
Growth MOM: 10%
About the Team
We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we
Share stories of our successes, failures, challenges, and interests
so that we can learn from and support one another.
Description:
We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.
Responsibilities
- Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
- Fully focused on outreach, prospecting, and lead qualification
- Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management
Requirements
- 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
- B.Tech in C.S, I.T, or related field is a plus
- Fluent in English written and spoken with a passion for technology
- Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
- Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
- Exceptional prospecting, discovery and qualification skills.
- Should be able to connect and develop relationships with CXO-level
- executives over the phone/ con-calls
- Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
- Experience working in a rapidly growing, fast-paced organisation selling
- SaaS solutions to enterprise companies.
- Strong business acumen, ethics and high integrity
- Efficiently realize the UI/UX needs and deliver excellent front-end features.
- Maintain quality of our SAAS platform and ensure responsiveness of applications/cloud-run services.
- Collaborate with the rest of the teams to design and launch additional/new features and services.
- Develop and maintain the source codes.
- Optimize and stabilize the overall service architecture (front) from both engineering and commercial point of view.
Requirements
- Should be highly skilled in the MERN (MongoDB, Express, React, Node)stack.
- Should have knowledge of different React Hooks, and should be able to develop custom hooks.
- Should have an understanding of making good-looking plots, an understanding of D3.js is preferred.
Monitor system performance and address issues proactively to minimize downtime.
Implement routine maintenance tasks and updates to keep the IBM BPM system up-to-date.
Administer user access and security settings for IBM BPM applications.
Collaborate with other IT teams to ensure secure and compliant access controls.
Install, configure, and maintain IBM BPM software and associated components.
Diagnose and resolve technical issues related to IBM BPM, providing timely support to end-users.
Collaborate with development teams to troubleshoot and optimize IBM BPM solutions.
Develop and implement backup and recovery procedures to safeguard critical IBM BPM data.
Conduct regular testing of backup and recovery processes.
Optimize system performance through continuous monitoring and tuning activities.
Collaborate with development teams to identify and address performance bottlenecks.
Extensive knowledge of Windows Server Technologies, Linux, and VMware
Good Experience is managing WebSphere cells, clusters, and nodes.
As its 6 Days working Mon-Saturday will be WFO
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Job Description:
- Experienced in developing .NET Core, http://asp.net/" target="_blank">ASP.NET MVC, Web applications, WEB /REST APIs with C# Language.
- Proficient in OOP and design Skilled in the use of Structured Query Language (SQL) as a tool for retrieving, updating, inserting, deleting, manipulating, and managing data stored in enterprise databases.
- Strong knowledge of Database concepts and Relational Database Management Systems such as Microsoft SQL.
- Work closely with the other team members to meet the goals.
- Work with Quality Analysts to ensure changes are thoroughly tested before release.
- Communicating project status and timelines to business stakeholders and IT management.
We are helping hire for an early-stage Stealth Mode funded gaming startup that is looking for a dynamic User Experience Designer to join their talented team!
The frontend engineer will relish the subtle interaction details that make the products delightful, write highly reusable code and think about how to build better systems. Product intuition is as much a necessity as technical knowledge.
# WHAT YOU'LL DO:
• Build user interfaces that are beautiful, consistent, and fast.
• Invent patterns and reusable components that our team can assemble to build powerful software workflows.
• Take sole ownership of your product(s) - keep a keen eye out for bugs that might arise, passionately resolve them; make feature additions to your product; or sometimes, when you're feeling ambitious - rewrite the whole product from scratch! (Don't make this a habit though.)
• Ensure the technical feasibility of UI/UX designs
• Optimise application for maximum speed and scalability
# SKILLS YOU SHOULD HAVE:
• 3+ years of experience in building and shipping products that people use every day
• Prior startup experience is mandatory. (Brownie points for someone who has worked in the gaming industry)
• Be able to write clean, maintainable code which others can work on
• Should have working knowledge on frontend frameworks and tools- NodeJS expertise is a bonus
• Have knowledge of browser behavior, performance, compatibility and cross-browser issues
• Proficient understanding of code versioning tools, such as Git
• You take pride in working on advanced CSS, animations and responsiveness
• Ability to own end to end responsibility - right from requirement to release
• Ability to produce bug-free and production grade code
• The skills that we consider - CSS, JavaScript, React, Redux, Node.js, LESS, SASS, Bootstrap, Express.
• Candidates from Top tier colleges will be preferred.
LOCATION - Gurugram (Udyog Vihar)
The Senior Full Stack Developer is responsible for bringing the platform to the next level and ensuring the stability of the core platform. S/he will report directly to our GM and will have the opportunity to participate in the next phase of growth at Delishop, developing the platform and adapting it to meet the needs of new verticals. S/he will have flexibility and responsibilities from day one with expectations to contribute to the growth of the company by bringing new ideas and solutions to the table.
Duties:
- Coordinate project work with junior staff under the supervision of the GM.
- Act as a technical lead to the junior staff
- Lead production troubleshooting.
- Participate in the ideation of how to optimise the platform.
Requirements:
- At least 4-5 years of working experience in development.
- Very good knowledge of ReactJS including workflows (eg: redux)
- Good knowledge of the LAMP stack (Linux, Apache/Nginx, MySQL, PHP).
- Experience creating and using APIs (REST)
- Solid experience with ExpressJS/lambda and other backend technologies
- Understand of token and authentication mechanisms (eg: JWT)
- Experience with AWS, Command line tools and Auto-Scaling Environments.
- Comfortable with GIT (CLI), including branching and merging.
Desirable Qualifications:
- Eager to try out and learn about new technologies and approaches every day.
- Attention to detail, problem solving and teambuilding skills.
- Able and confident to communicate in English with colleagues and clients.
- Curious about best practices and adopting them;
- Experience with leading development teams and interacting with clients.
- Works hard, party harder.
Compensation
- USD 1000-1200 per month
- Working Hours: TBD
Social Media Writer and Content Manager
Job Requirements :
1) Prior Experience as a Social Media Manager (With a Focus on Youtube)
2) Experience with Google, Facebook and Youtube Ads
3) Experience writing social media posts, captions
4) Familiarity with Search Engine optimization (SEO)
5) Experience working with Mail Chimp is desired, but not mandatory
6) Awareness with social media trends
7) Creativity and Immersion in Social Media
8) Analytical Aptitude
9) Excellent writing and language skills
10) Proficiency in Hindi and English
11) Proofreading and Editing Skills
Job Responsibilities : The candidate would be responsible for
1) Crafting Social Media Strategy and setting clear objectives for promotion, engagement, conversion of target audience.
2) Managing client's social media assets.( Social Media, SEO, Content Marketing, Email, Print and Digital Marketing)
3) Content Management
4) Curating Weekly and Fortnightly Social Media Campaigns and overseeing their execution (Images/Video/Podcasts/Blog Posts/Snippets/One Liners/Newsletters)
5) Collating Social Media Analytics and generating insights for building online brand awareness and reputation
6) Creating and implementing fortnightly and monthly Content editorial calendars to manage content
7) Implement a publishing schedule and promote content through social advertising
8) Working with Design Team for creating Social Media Posts
9) Managing and reviewing comments and feedback section
10) Online Reputation Management (ORM) and establishing brand loyalty in the online and offline community.
11) Determining KPI for audience engagement by capturing relevant performance metrics
12) Compiling reports showcasing ROI and tweaking strategy if needed.
Salary : As Per Industry Standards
Experience : 3 to 7 Years
Qualification : Graduate in any field.
Software : Microsoft Office Suite / Hootsuite




