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Sales Development Representative

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software

testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

Our Journey

Year Founded: 2017

Team Members: 155+

Users: 500K+

Growth MOM: 10%

About the Team

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we

Share stories of our successes, failures, challenges, and interests

so that we can learn from and support one another.

Description:

We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.

Responsibilities

• Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
• Fully focused on outreach, prospecting, and lead qualification
• Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management

Requirements

• 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
• B.Tech in C.S, I.T, or related field is a plus
• Fluent in English written and spoken with a passion for technology
• Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
• Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
• Exceptional prospecting, discovery and qualification skills.
• Should be able to connect and develop relationships with CXO-level
• executives over the phone/ con-calls
• Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
• Experience working in a rapidly growing, fast-paced organisation selling
• SaaS solutions to enterprise companies.
• Strong business acumen, ethics and high integrity

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. 

Role Overview

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities: 

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. 
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards. 
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations

Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

• Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

Job Summary:

We are seeking a dynamic and highly skilled Full Stack Developer with 3-5 years of experience to join our client's team. The ideal candidate will be working with a leading MNC client in the health insurance domain. This role is based in Gurugram and requires candidates to work from the office, Monday to Friday. You will play an integral role in developing and enhancing applications using Node.js, TypeScript, PostgreSQL, and MongoDB.

Responsibilities:

• Design, develop, and maintain scalable applications using Node.js and TypeScript.
• Build and optimize RESTful APIs and backend services.
• Collaborate with cross-functional teams to deliver high-quality products and services.
• Work with PostgreSQL and MongoDB databases for efficient data management and retrieval.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot, debug, and upgrade existing systems and platforms.
• Implement best practices for security, code quality, and performance optimization.
• Participate in code reviews and provide mentorship to junior developers.

Requirements:

• Experience: 3-5 years of hands-on development experience with Node.js, TypeScript, PostgreSQL, and MongoDB.
• Technical Skills:
• Proficiency in Node.js and TypeScript for building scalable web applications.
• Strong experience working with PostgreSQL and MongoDB databases.
• Hands-on experience in building RESTful APIs and microservices architecture.
• Knowledge of best practices in application development, security, and performance tuning.
• Familiarity with version control tools like Git.
• Preferred:
• Experience in the health insurance or fintech domain.
• Ability to work in an agile environment with fast-paced deliverables.
• Excellent communication and collaboration skills.

Soft Skills:

• Strong problem-solving skills and ability to troubleshoot complex issues.
• Ability to work in a team and independently when required.
• Adaptability and willingness to learn new technologies.

PLC progg required with skills to work on Siemens TIA portal,

good knowledge on PLC/HMI/VFD/SERVO & MOTION CONTROLLER

• Build our digital marketing roadmap
• Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency
• Measure ROI and KPIs and prepare budget
• Develop specific campaigns to create and maintain high levels of customer interaction
• Oversee our social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Forecast sales performance trends and act proactively to increase our market segment
• Liaise with Product, Design and Sales directors to increase client satisfaction through cohesive strategies
• Motivate digital marketing team to achieve goals
• Monitor competition and provide ideas to stand out
• Stay up-to-date with digital technology developments

• Drive the execution of all product lifecycle processes for Operational Automations and efficiencies, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Improve Tracking Experience and manage 3PL Logistic Integrations
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
• Drive RTO Reduction rates

• Engineering or an MBA graduate from a reputed university
• 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
• Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
• Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
• Good understanding of acquisition and retention funnels
• Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
• Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
• Robust understanding of complex and scalable technical architecture for web and mobile applications
• Problem solver with strong analytical skills and comfort with data
• Excellent verbal and written communication skills

• Test current products and identify deficiencies.
• Suggest solutions to identified product problems.
• Investigate product quality in order to make improvements to achieve better customer satisfaction.
• Plan, create, and manage the overall Quality Planning strategy.
• Collaborate with the Product Development team to ensure consistent project execution.
• Identify quality assurance process bottleneck and suggest actions for improvement.
• Oversee continuous improvement projects.
• Collect quality data.
• Identify key KPIs for product quality.
• Track quality assurance metrics, like defect densities and open defect counts.
• Prepare and present reports and metrics to Senior Management.

• A minimum of 2 years of experience as a Quality Assurance Engineer.
• An experience with a variety of different testing techniques such as UI Testing, Automated testing, Test Driven Development Strategies, etc
• An experience in testing tools such as Selenium, JMeter
• An experience with coding using Python, Java, Node.js.
• An experience with software QA tools and processes.
• Knowledge of MySQL
• A sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skill

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. 1-2 Tech rounds
4. HR round
5. Offer rollout