Data Conversion Supervisor

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time

About the Role :

We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.

Key Responsibilities

• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.

Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

• IT Services and IT Consulting

Employment Type

Full-time

Strong UX Researcher Profile

Mandatory (Experience 1) - Must have 3+ YOE hands-on UX Research / User Research for B2C Products

Mandatory (Experience 2) - Should have hands-on experience in User Research, Persona's, User Stories, Work-Flows, and Usability Testing

Mandatory (Experience 3) - Must have worked on both qualitative and quantitative research methodologies

Mandatory (Portfolio) - Portfolio showcasing UX Research works for Good B2C Apps / Website / Product Companies

Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy.

Preferred

Preferred (Company) - Product Company

• 5+ years of hands-on ServiceNow development experience.
• 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
• Technical Certifications:
• Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
• Strongly Required: ServiceNow Certified Application Developer (CAD).
• SPM Module Expertise (Hands-On):
• Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
• Proven experience with Application Portfolio Management (APM).
• Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
• Platform Skills:
• Expert proficiency in ServiceNow scripting (both client-side and server-side).
• Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
• Experience building and consuming REST/SOAP web services.
• Analytical Skills:
• Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

• BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibilities:

• SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
• Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
• Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
• Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
• Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
• Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
• Custom Development & Platform Expertise:
• Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
• Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
• Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
• Integrations:
• Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
• Stakeholder Collaboration & Support:
• Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
• Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
• Reporting and Analytics:
• Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
• Governance and Maintenance:
• Manage application upgrades, patching, and release cycles for the SPM suite.
• Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

Job Description:

Infilect is a GenAI company pioneering the use of Image Recognition in Consumer Packaged Goods retail.

We are looking for a Senior DevOps Engineer to be responsible and accountable for the smooth running of our Cloud, AI workflows, and AI-based Computer Systems. Furthermore, the candidate will supervise the implementation and maintenance of the company’s computing needs including the in-house GPU & AI servers along with AI workloads.

Responsibilities

• Understanding and automating AI based deployment an AI based workflows
• Implementing various development, testing, automation tools, and IT infrastructure
• Manage Cloud, computer systems and other IT assets.
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Design, develop, implement, and coordinate systems, policies, and procedures for Cloud and on-premise systems
• Ensure the security of data, network access, and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas, perform RCA and implement strategic solutions in time
• Preserve assets, information security, and control structures
• Handle monthly/annual cloud budget and ensure cost effectiveness

Requirements and skills

• Well versed in automation tools such as Docker, Kubernetes, Puppet, Ansible etc.
• Working Knowledge of Python, SQL database stack or any full-stack with relevant tools.
• Understanding agile development, CI/CD, sprints, code reviews, Git and GitHub/Bitbucket workflows
• Well versed with ELK stack or any other logging, monitoring and analysis tools
• Proven working experience of 2+ years as an DevOps/Tech lead/IT Manager or relevant positions
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Hands-on experience with computer networks, network administration, and network installation
• Knowledge in ISO/SOC Type II implementation with be a 
• BE/B.Tech/ME/M.Tech in Computer Science, IT, Electronics or a similar field

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

• Successfully create business from new and existing customer accounts
• Manage complex negotiations with senior-level executives
• Build rapport and establish long term relationships with customers
• Introduce new designing techniques

Qualifications

• Knowledge in designing software and tools
• Experience and working knowledge of CRM systems
• Demonstrable track record of over-achieving quota
• Strong written and verbal communication skills

·      Conducting in-depth research on industry-related topics in order to develop original content.

·      Developing content for blogs, articles, product descriptions, social media, and the company website.

·      Assisting the marketing team in developing content for advertising campaigns.

·      Proofreading content for errors and inconsistencies.

·      Editing and polishing existing content to improve readability.

·      Conducting keyword research and using SEO best practices to increase traffic to the company website.

·      Creating compelling headlines and body copy that will capture the attention of the target audience.

·      Identifying customers’ needs and recommending new content to address gaps in the company current content.

·      Produce well-researched content, primarily research reports coming from data coming from our platforms

·      Own the brand value stories Promilo for 2023

·      Improve brand message in the website pages, cascade brand message in leadership internal and external communication (mails, social media, interviews, speeches etc)

·      Work with Digital marketing team to run campaigns using the brand thought leadership reports

·      Responsible for repackaging the content for promotion in various formats (social posts, webinar topics presentation, leadership speeches etc).

·      Ensure consistency in the form of tone and style

Responsibilities

• Drive new business and build strong relationships with existing clients.
• Grow and drive profitability in the unit numbers.
• Common Point of contact for Client and Agency.
• Taking client briefing and de-briefing the agency spocs.
• Ideation of digital campaigns basis business requirements /trendings.
• Presentation of thoughts to senior management.
• Handling coordination of digital media plans.
• Ensuring the execution as per the plan.
• Task Planning and management for the team.
• Address client queries effectively and in a timely manner.
• Liaison for requirements related to any campaigns.
• Reporting - Campaign /website / social.
• Keep a track of campaign deliverables wrt to committed numbers.
• Monthly review preps.

Requirements

• Presentation Analytics - Adwords/ Google Analytics/Facebook Ads/ Programmatic.
• Communication - Oral / Written.
• In-depth understanding of online marketing tools and social media platforms.
• Ensuring timely approvals from clients.
• Invoice processing and closures with Finance.
• Good knowledge of 360 Digital Marketing Aspects.
• Cross function Team Management.

Apply here: https://bit.ly/40GftaV

About Element5

Element5 is the world’s first Workflow Automation Solution purpose built for post-acute care. Element5 helps automate complex and repetitive tasks that enable teams to prioritize patient outcomes over administrative work, saving valuable time.

We’re fast-paced, supercharged, and led by industry veterans who have built several successful healthcare and IT products and now on a mission to improve care quality for millions of patients. We’re a two time CBInsights Digital Health 150 Honor Roll awardee and the 2022 Homecare Innovator of the Year. With $50 million in Series A and B funding, Element5 operates globally.

Element5 is looking for freshers to join our amazing team for the role of Associate Product Owner (APO). We’re looking for someone who is enthusiastic about technologies like AI & RPA, to elevate our current suite of solutions. The right candidate comes with a passion to build world class products, enthusiasm about learning to write clean code and leave a mark in healthcare technology. 

If you are looking for a place to kickstart your career to new heights and have the right foundation and attitude, we want to work with you. 

Job Description 

What is in it for you? 

• Put your name to a one-of-its-kind product that is revolutionizing a niche segment in healthcare. 
• Be a part of an aggressively growing organization with opportunities to learn new skills and sharpen existing ones. 
• Join in a culture that truly believes “every idea has merit in it” and bring your best innovation forward. 
• Experience working with a network of global teams and experienced leaders in healthcare
• Get mentored by some of the industry’s best and brightest. Element5’s team is built of radical individuals with armoires of achievements. 
• Experience the perks of working in an entrepreneurial environment and quickly grow your career trajectory. 
• Above average industry grade pay, various perks, and benefits to boot. 

What we ask you to bring with you 

• Bring your mojo and a passion for engineering and building tangible products
• Enhanced curiosity. Always be thinking about new ways to solve old problems
• The want to keep learning and building new skills 
• Be a problem solver, and help us identify new ways to solve old problems
• Qualification: BE,BBA,BCA,MCA,MBA. 
• Note: Only freshers from batches of 2022 and later are allowed to apply. Candidates must be based in Tamil Nadu.

What your role will look like 

• The product owner is accountable for each stage of the development process and the final product. 
• They take a primary role in inspecting and evaluating product progress through each iteration.
• The product owner makes the judgment call on the performance, deciding if the team needs to go back to the drawing board or if they can move on to the next steps.

What our interview process looks like: 

First, complete the Online Registration.

Round 1: Aptitude Round (Shortlisted candidates from the Registration, will receive the link for Online Test) 

Round 2: Online Assignment (Shortlisted candidates will be given a task to complete) 

Round 3: Virtual meet with our Technical panel (Via Zoom or Hangout meet) 

Round 4: Final level discussion 

Meet our expectations and you are in! :)

Meet our expectations and you are in! :)

1. Understand customer environment – Install Products, configure in customer Network and Troubleshoot problems faced during demonstration, Good understanding on network configuration, troubleshooting, Install devices in Customer environment & Diagnose issues in Windows & Linux O/S.
2. Understand the new requirements (Projects) and implement suitable solution by making suitable modifications in product hardware, software, driver and Firmware by coordinating with Business, Customization team members.
3. Conduct Training to partners and regional sales members regularly on current and new products and solutions.
4. To operate from Bangalore; Travel KA, AP-TS, TN & KL on regular basis and Support Regional Sales Members & Partners on Epson Products and Solutions.
5. Drive business as a product specialist by enabling the sales team
6. The candidate should have mid-level experience in IT solution designing, especially in networking with familiarity to security domain.
7. Good understanding of customer requirements and understanding of technical qualifications, solutions, compliances etc.
8. Willingness to continuously learn technology.
9. Work for meeting deadlines