Sales Development Representative

Strong Implementation Specialist / Implementation Engineer / Technical Implementation Associate (Post-Sales SaaS) Profiles

Mandatory (Experience 1): Must have 1+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients

Mandatory (Experience 2): Must have experience in executing and supporting end-to-end SaaS product implementations, including customer onboarding, workflow & configuration setup, data modeling/data setup, API-based integrations, and go-live support.

Mandatory (Experience 3): Must have strong technical fundamentals — ability to understand data models, debug API workflows, read JSON payloads, write basic SQL queries, and support configuration troubleshooting.

Mandatory (Experience 4): Must have basic hands-on experience writing scripts (preferably JavaScript) for data migration, configuration automation, or workflow customization in SaaS products.

Mandatory (Experience 5): Must have worked in post-sales environments, supporting customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Company Type): B2B SaaS startup or growth-stage company

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
• Provide 24x7 after hours on-call support as required for products supported by the team
• Personal compliance and ownership on security, audit and systems integrity posture
• Highlight areas for improvement in current processes, and implement improvements
• Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
• Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
• Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
• Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

• 8+ Years Experience in Mainframe z/OS System Programming.
• Deep understanding of z/OS operating system architecture and features
• Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
• Hands-on experience on SAD, GTF trace concepts
• Led multiple complex IBM and ISV product upgrades and related projects.
• Proficiency in z/OS system programming languages like assembler and REXX
• Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
• Knowledge of mainframe hardware configurations and I/O management
• Experience with system monitoring and performance analysis tools
• Strong analytical and troubleshooting skills

Preferred Technical and Professional Experience

• Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies. 
• Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.
• Implementing and enforcing security policies on the z/OS system to protect sensitive data.
• Assessing system capacity needs and planning for future growth 

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

ob Title: Presales Associate – US Shift (Work From Home)

Company: Bhanzu

Location: Remote (India)

Job Type: Full-time

Work Hours: Night Shift – 6:00 PM to 7:00 AM IST

Salary: ₹3.8 LPA (Fixed) + Uncapped Incentives

Experience Required: 0–2 years (Freshers Welcome)

Start Date: Immediate Joiners Preferred

About Bhanzu:

Bhanzu is India’s fastest-growing EdTech startup, founded by Neelakantha Bhanu, the World’s Fastest Human Calculator. We’re on a mission to help students fall in love with math and become confident problem solvers across the globe.

Job Overview:

We’re looking for enthusiastic and goal-driven Presales Associates to join our US Shift team. You’ll be the first point of contact for leads from the U.S., guiding them through the initial steps of their learning journey with Bhanzu. This role is remote and night shift only.

Key Responsibilities:

• Make outbound calls to warm U.S.-based leads and respond to callback requests
• Engage prospects via WhatsApp and email
• Explain Bhanzu’s math learning programs clearly and effectively
• Encourage leads to book and attend free trial classes
• Maintain and update lead status accurately in the CRM system
• Coordinate with internal teams for smooth handovers and follow-ups

Who Should Apply:

• Freshers or professionals (0–2 years) looking to build a career in sales, EdTech, or customer success
• Candidates who are comfortable with night shifts and can communicate fluently in English
• Individuals who enjoy connecting with people and have a flair for convincing conversations

Requirements:

• Excellent English communication (verbal & written)
• Basic computer skills and ability to learn tools like CRM
• Self-motivated, target-driven attitude
• Must have a personal laptop and stable internet connection
• Comfortable working 6 days/week in a night shift (6 PM to 7 AM IST)

Perks & Benefits:

• Fixed salary + uncapped performance-based incentives
• 100% remote work setup
• Real-world exposure to global customers
• Rapid learning in sales, communication, and CRM tools
• Energetic, startup environment with supportive mentors
• Opportunity to be part of a fast-scaling global EdTech brand

About Us:

At R&D Instrument Services, we are dedicated to providing top-notch calibration services to ensure precision and accuracy in our clients' equipment. We pride ourselves on our commitment to quality and our innovative approach to calibration solutions.

Job Description:

Mandatory Requirement:

* Male candidates only

* You must have a bike and be prepared to travel at least 80kms every day. (Only genuine candidates should apply.)

Responsibilities:

* Perform on-site calibration and adjustment of instruments and equipment according to established procedures and specifications.

* Maintain accurate records of calibration activities, including calibration dates, results, and equipment condition.

* Provide technical support and assistance to customers regarding calibration procedures and equipment operation.

* Ensure compliance with regulatory requirements and industry standards for calibration activities.

* Stay updated with new technologies and developments in calibration techniques and equipment.

Qualifications:

* Diploma, ITI, B.E. in Electronics & Communication, Instrumentation, Mechanical, Electrical, or B.Sc. in Physics.

* Strong technical skills and knowledge of electronic, mechanical, and/or optical systems.

* Familiarity with calibration standards and procedures, such as ISO 17025 (preferable).

* Excellent problem-solving skills and attention to detail.

* Ability to work independently and prioritize tasks in a fast-paced environment.

* Effective communication skills, both verbal and written.

* Willingness to travel to customer sites and work in various environments, with a happy-to-travel attitude.

Why Join Us?

Competitive Salary: We offer a competitive salary package that reflects your skills and experience.

Performance-Based Increments: Enjoy salary increments when your performance meets our requirements—no need to wait a full year for a raise.

Professional Growth: Access to continuous learning and professional development opportunities.

Innovative Work Environment: Be part of a team that values innovation and continuous improvement.

Comprehensive Benefits: Health insurance, and other benefits to support your well-being.

Employee Recognition: We celebrate and reward achievements and milestones.

Convenient Work Hours: Our office hours are Monday to Friday (09:00-06:15) and Saturday (09:00-1:30).

Equal Opportunity Employer:

RnD Instrument Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
•  Ability to  Identify and resolve gaps in customer expectations versus actual service levels.
• Assists with the creation of a sales cycle plan.
• Manage Customized project requests and handle projects till it doesn’t go live.
• Coordinate with the Technical team, Client, sales team, and delivery team for a project.

KRA – Manager Presales

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
• Identify and resolve gaps in customer expectations versus actual service levels.
• Lead Generation activities such as cold calling to prospects
• Assist in preparation of sales proposals, RFP, and RFI responses
• Research and develop prospect list using LinkedIn and Web research
• Create proposals, sign-off documents, and integration documents.
•  Expected to be thorough with the products of the company and if there are any new developments or innovations going on.