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Job Title: Data Operations Specialist

Location: Jaipur (Candidates should be ready to relocate) (Nearby Locations)

Experience: 4–6 Years

Employment Type: Full-Time, Permanent

CTC: Up to ₹8 LPA

Shift Timings: 10:00 AM – 7:00 PM IST

Reporting To: VP – Delivery / Manager (as assigned)

About the Role

We are looking for a detail-oriented and analytical Data Operations Specialist to support our data-driven initiatives by ensuring the accuracy, consistency, and reliability of business data. The ideal candidate will have hands-on experience in data operations, SQL, ETL processes, and data quality management while collaborating with cross-functional teams to optimize data workflows and support business decision-making.

Key Responsibilities

• Execute data collection, enrichment, validation, and delivery activities for internal and customer projects.
• Monitor and improve data quality by identifying inconsistencies, resolving discrepancies, and implementing corrective measures.
• Develop and optimize SQL queries for data extraction, validation, and reporting.
• Collaborate with Engineering teams to support data integration, automation, and scalable data processes.
• Partner with Product, Business, and Operations teams to understand data requirements and deliver accurate datasets.
• Maintain data integrity by following data governance standards and quality assurance best practices.
• Validate and integrate external data sources and vendor-provided datasets.
• Support continuous improvement initiatives for data workflows and operational efficiency.
• Create reports and dashboards using data visualization tools to provide actionable business insights.
• Ensure compliance with organizational data standards and privacy regulations.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field.
• 4–6 years of experience in Data Operations, Data Management, Business Intelligence, or Data Analytics.
• Strong understanding of Data Governance, ETL processes, Data Validation, and Data Quality methodologies.
• Proficiency in SQL for querying and data manipulation.
• Advanced knowledge of Microsoft Excel or Google Sheets.
• Experience working with data visualization tools such as Power BI, Tableau, or similar platforms.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to work independently and deliver reliable, high-quality solutions.
• Excellent verbal and written communication skills in English.
• Experience collaborating with cross-functional teams in a fast-paced environment.

Preferred Skills

• Experience with Python scripting or automation tools.
• Exposure to SaaS, B2B Data, Lead Intelligence, or Data Enrichment platforms.
• Knowledge of GDPR, CCPA, and other data privacy regulations.
• Familiarity with data integration tools and workflow automation.
• Ability to thrive in global and remote collaborative environments.

Role & Responsibilities

Key responsibilities

1) Product vision & strategy

• Define and articulate the vertical product vision aligned to CIMET's business goals and growth roadmap.

• Own the product lifecycle from ideation and research to launch and post-release optimisation.

• Translate strategy into a focused quarterly bets plan with clear targets.

• Identify opportunities to enhance engagement, conversion, lead quality, and retention — including

through AI-driven personalisation, intelligent pre-filling, and LLM-powered recommendation surfaces.

2) Roadmap execution & agile delivery

• Manage and refine the product backlog, balancing strategic priorities, technical debt, and customer

needs.

• Partner with engineering to ensure crisp scope, acceptance criteria, rollout plans, and predictable

delivery.

• Lead agile ceremonies as needed: planning, stand-ups, reviews, retrospectives.

• Ship iteratively; ensure every release has success metrics and guardrails.

• Define and own the AI feature backlog for your vertical: where LLM integration adds genuine value to the

user journey, what the evaluation criteria are, and what fallback and failure handling looks like.

3) Metrics ownership & experimentation

• Own weekly reporting of funnel performance and drivers: what moved, why, and what we do next.

• Establish a steady cadence of experimentation — A/B tests, rollouts, UX improvements — with

measurable outcomes.

• Ensure measurement hygiene: instrumentation requirements are met and readouts happen on time.

• Define and track AI-specific product metrics: model-assisted conversion rate, AI feature adoption,

recommendation acceptance rate, and LLM output quality signals.

4) Stakeholder management & communication

• Act as the primary link between business leaders, tech teams, and external partners.

• Communicate roadmap, priorities, trade-offs, and performance insights to senior stakeholders.

• Partner across Australia, India, and the Philippines to maintain alignment on goals and delivery

milestones.

• Serve as the voice of the customer and ensure user-centric solutions are embedded in every release.

5) Partner ecosystem collaboration

• Work with Partnerships/Business Owners to shape partner onboarding priorities and improve partner

performance.

• Own product readiness and launch gating: data capture, routing behaviour, UX flows, monitoring.

• Drive partner feedback loops into the roadmap: acceptance/rejection reasons, SLA breakdowns, failure

modes.

6) AI-enabled product development

• Identify where LLM-powered features can meaningfully improve the consumer comparison journey: pre-

filling eligibility data, surfacing contextual recommendations, simplifying complex offer comparisons, or

reducing form friction.

• Write product requirements for AI features with the same rigour as any other feature: input/output

definition, confidence thresholds, fallback behaviour, human-in-loop requirements, and success metrics.

• Collaborate with the AI & Automation SPM and engineering to ship AI features that are production-

grade: instrumented, monitored, and with defined rollback criteria.

• Stay current on how LLM integration is being applied in consumer FinTech, insurance, and comparison

product UX - bring relevant patterns into your vertical proactively.

CIMET Senior Product Manager — Vertical Products

Confidential — For Recruiter Use Only

• Use AI tools actively in your own product practice: research synthesis, PRD drafting, experiment

hypothesis generation, competitive analysis, and data interpretation.

7) Innovation & growth

• Use data, market trends, and customer behaviour to uncover opportunities that increase adoption and

monetisation.

• Partner with UX/UI and Marketing to launch improvements that boost customer experience and

conversion.

• Benchmark performance against competitors and continuously evolve CIMET's comparison experience.

8) Quality & continuous improvement

• Ensure UAT readiness and validate outcomes before broad release.

• Monitor metrics: engagement, NPS where applicable, conversion, and lead quality.

• Collaborate with QA and DevOps to ensure stable, scalable releases and fast incident recovery.

• Maintain a feedback loop that translates insights into actionable roadmap items.

Ideal Candidate

• Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile
• Mandatory(Experience 1)- Must have 6+ years of product management experience with 1+ year of shipping LLM-powered features in consumer-facing product
• Mandatory(Experience 2)- Must have a metric-backed track record improving conversion, revenue yield, engagement, or lead quality in a consumer funnel — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene.
• Mandatory(Experience 3)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice.
• Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders, and working with distributed teams across time zones (Australia, India, Philippines).
• Mandatory(Product Writing & Agile Delivery)- Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools.
• Mandatory(Company)- B2C product in FinTech (InsurTech is highly preferred)
• Preferred(Skill)- Exposure to LangChain, RAG, or prompt engineering in a product context; experience working directly with data science/ML teams on model-backed features; prior AI features in transactional or financial-services consumer UX.

At Thrillophilia, we have set sail on a mission to redefine the way people explore the world, one byte at a time. We are driven by a shared passion for excellence and a relentless pursuit of innovation. We have established ourselves as industry leaders in delivering cutting-edge solutions that have transformed the way the travel industry operates. Our commitment to pushing boundaries and creating groundbreaking technology sets us apart from the rest.

We are seeking a highly skilled and passionate Senior Software Developer with expertise in Frontend Frameworks like React.js or Next.js to join our dynamic and innovative tech team. As a Senior Software Engineer, you will play a crucial role in designing, developing, and implementing high-quality software solutions that drive the success of our travel platform. You will work closely with cross-functional teams, including product development, UI/UX design, and quality assurance, to ensure seamless integration of features and deliver exceptional user experiences. 

We are looking for individuals who are not only technically proficient but also deeply passionate about building scalable products that make a meaningful impact.

Are you ready to embark on an exciting journey where we're building the most incredible travel platform in the world?

Why Choose Thrillophilia?

A Culture of Excellence: We have cultivated a culture that nurtures creativity, celebrates diversity, and fosters collaboration. Our team is comprised of brilliant minds who thrive on challenges, embrace change, and consistently deliver exceptional results.

Impactful Projects: As a Senior Software Engineer, you will have the opportunity to work on exciting and impactful projects that shape the future of our industry. Your expertise and contributions will directly influence the success of our groundbreaking solutions and drive our mission forward.

Growth and Development: We believe in investing in our team members' growth and development. Through continuous learning and our mentorship, we empower you to expand your skill set, broaden your horizons, and reach new heights of professional excellence.

Cutting-Edge Technology: At Thrillophilia, we pride ourselves on staying at the forefront of technological advancements. As a member of our team, you will have access to state-of-the-art tools, cutting-edge frameworks, and a supportive environment that encourages exploration and experimentation.

Responsibilities:

• Develop and maintain robust, scalable, and efficient web applications using React.js / Next.js.
• Collaborate with product managers, UI/UX designers, and fellow developers to understand requirements, translate them into technical solutions, and deliver high-quality software products.
• Write clean, maintainable, and well-documented code following industry best practices and coding standards.
• Conduct thorough code reviews, provide constructive feedback, and mentor junior developers to enhance team productivity and code quality.
• Optimize application performance and ensure efficient resource utilization by conducting performance testing, monitoring, and troubleshooting.
• Stay updated with the latest industry trends, tools, and technologies related to JS and JS frameworks like React.js / Next.js, and share knowledge with the team.
• Collaborate with the DevOps team to deploy and maintain applications in cloud-based environments.
• Contribute to the continuous improvement of development processes, tools, and methodologies.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
• At least 4+ years of relevant experience as a front-end developer
• Strong expertise in React.js / Next.js with a solid understanding of their core principles and ecosystem.
• Proficient in front-end development technologies such as HTML5/CSS, JavaScript and Typescript.
• Deep understanding of the DOM, Browser Events, JavaScript APIs, Canvas rendering etc.
• Proficiency in creating mobile websites and putting responsive design strategies into practice
• Extensive knowledge of contemporary web development tools such as Babel, PostCSS, and Webpack
• Regard for optimizations that focus on delivering content to the user as quickly as possible.
• Familiarity with version control systems, such as Git.
• In-depth SEO optimization knowledge is seen as a plus.
• Ability to write efficient, maintainable, and testable code, with a strong emphasis on software quality and best practices.
• Strong problem-solving and analytical skills, with the ability to tackle complex technical challenges and provide innovative solutions.
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Self-motivated and detail-oriented, with a passion for continuous learning and staying updated with emerging technologies.

If you are passionate about building revolutionary travel products, thrive in a collaborative and innovative environment, and are ready to take on exciting challenges, we would love to hear from you. 

Apply now and embark on a transformative journey to redefine the future of travel!

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

Key Responsibilities:

● Develop digital marketing strategies for online channels (social media, email, website, search engines). ● Manage content creation for websites, blogs, social media, and other digital platforms. ● Analyze and report on performance using analytics tools (Google Analytics(GA4), SEMrush, Search Console etc.) to adjust campaigns and improve results. ● SEO Optimization: Implement search engine optimization techniques to increase organic search visibility and rankings. ● PPC Campaigns: Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.) to drive traffic and maximize ROI. ● Social Media Management: Plan and execute social media campaigns, engage with followers, and analyze engagement metrics. ● Email Marketing: Develop email campaigns that promote products/services, maintain customer relationships, and drive conversions. ● Collaborate with teams like design, sales, and product development to create cohesive marketing campaigns.

Requirements

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs