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Job Responsibilities

1. Handle inbound/outbound customer queries for international clients via voice, chat, and email.
2. Provide accurate information and resolve customer issues professionally and efficiently.
3. Maintain high standards of customer satisfaction and service quality.
4. Document customer interactions and update CRM systems accurately.
5. Follow international communication and compliance guidelines.
6. Meet performance metrics like CSAT, AHT, and quality scores (yes, numbers matter).

Required Skills & Qualifications

1. Excellent spoken and written English (neutral accent is a big plus).
2. Strong communication, listening, and problem-solving skills.
3. Ability to handle customers calmly?even when they?re having a bad day.
4. Basic computer skills and comfort with CRM/tools.
5. Willingness to work night shifts / rotational shifts.
6. Graduate in any discipline preferred (attitude > degree).

What We Offer

• Competitive salary + performance-based incentives.
• Professional work environment with global exposure.
• Training provided for freshers (we train skills, not egos).
• Career growth opportunities in international BPO operations.

Who Should Apply

1. Freshers looking to start a career in the international BPO industry.
2. Experienced customer support executives ready to level up.
3. People who can talk clearly, think fast, and don't panic under pressure.

Job Overview: 

We are looking for an experienced 2D Game Artist with expertise in 2D graphics, UI design, and 2D graphics animation for PC and mobile games. The ideal candidate will design intuitive user interfaces, high-quality 2D assets, and engaging motion graphics to enhance player experience and game aesthetics. 

Key Responsibilities:

 • Design game UI art for PC and mobile platforms, including menus, HUDs, icons, and overlays. 

• Develop user-centered designs to enhance player experience.

 • Create 2D graphic assets that align with the game’s visual style. 

• Create high-quality 2D assets for in-game UI, buttons, pop-ups, and promotional content.

 • Work closely with designers and developers to integrate UI seamlessly. 

• Optimize UI layouts for different screen sizes and resolutions.

 • Stay updated on game UI/UX trends and best practices. 

Requirements: 

• 4-5 years of experience in game art and UI/UX design for PC & mobile games. 

• Proficiency in Photoshop, Illustrator, Spine, Figma, or similar tools. 

• Strong understanding of game UI/UX principles, player psychology, and interaction design.

 • Experience working with Unity or Unreal Engine. 

• Knowledge of wireframing, prototyping, and usability testing. 

• Ability to balance aesthetics with functionality for an engaging user experience. 

• Strong portfolio showcasing previous PC & mobile game UI designs.

 Bonus Skills: 

• Motion graphics or animation skills. 

• Some experience with the Ai Image generation.  

• Interested in 2D Game Vfx and concept artwork. 

• Experience with UX research and A/B testing.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Requirements:

• Should be a go-getter, ready to shoulder more responsibilities, and shows enthusiasm and interest in work.

• Excellent core Python skills including threading, dictionary, OOPS Concept, Data structure, and Web service.

• Should have work experience on the following stacks/libraries: Flask

• Familiarity with some ORM (Object Relational Mapper) libraries

• Able to integrate multiple data sources and databases into one system

• Understanding of the threading limitations of Python, and multi-process architecture Familiarity with event-driven programming in Python

• Basic understanding of front-end technologies, such as Angular, JavaScript, HTML5 and CSS3

• Writing reusable, testable, and efficient code

• Design and implementation of low-latency, high-availability, and performant applications

• Understanding of accessibility and security compliance

• Experience in both RDBMS(MySQL), NoSQL databases (MongoDB, HDFS, HIVE etc) or in-memory caching technologies such as ehcache etc is preferable.

What you need to have:

We're looking for someone having 2-3 years of total work experience with strong managerial and leadership skills. The coordinator will be responsible for the overall direction, coordination, implementation, execution, control and completion of web and mobile development projects, ensuring consistency with company strategy, commitments and goals.

**Responsibilities**

• Ensure that all projects are delivered on-time, within the scope and within budget.
• Develop a detailed project plan to monitor and track progress.
• Drive mobile application product vision, strategy, and roadmap
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Supervise the development, bug-fixes and upgrades of web application projects.
• Keep your knowledge and the company’s products up to date with the latest web industry trends.
• Report problems and escalate to management as needed.
• Coordinate with developers to create and maintain a robust framework to support the applications.
• Create and maintain comprehensive project documentation.
• Plan and oversee the preparation and dissemination of project communications.
• Create learning opportunities within the development team through training, conferences, hands-on training and mentorship in projects.
• Oversee recruitment of new team members when required.
• Maintain and develop relationships with existing customers and reach out to potential customers for new business.
• Screen potential business deals by analyzing requirements, financials and market strategies.

    **Skills**

• Must have a good professional background in coding.
• Must have knowledge of Web, iOS and Android development technologies.
• Must have strong leadership and team management qualities.
• Must have strong management and organizational skills.
• Must have good analytical and troubleshooting skills with end-users / customers.
• Must have competitive intelligence.
• Must have excellent verbal and written communication skills.
• Must be resourceful, innovative, self-motivated, and confident in high-stress situations.

Perks and Benefits

The company provided meals, Medical Insurance and other perks.

WHAT YOU WILL DO:

• Handle the entire US recruitment process from understanding the requirement, sourcing, screening, rate negotiation and submission of profiles.
• Understand US employment terms, W2, W2 without benefits, C2C, 1099, Corp to Corp, etc.
• Must have prior experience in hiring US Citizens, Permanent Residents, and H1-B professionals in the US.  
• Proficient at successful sourcing of candidates via Internet sources using BOOLEAN Search Strings and online resume database.
• Submitting quality candidates to our US talent acquisition team with a quick turnaround time to meet sharp deadlines for each requisition.
• Responsible for achieving the hiring needs.
• Build and maintain an ongoing pipeline of potential candidates by identifying prospects through Job Portals, LinkedIn, Research, Referrals, and other creative ways to fill the candidate pipeline.
• Good understanding of both domain-based and technology-based recruiting.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven work experience in US IT Recruitment.
• Work extensively with Recruitment Tools - Monster, CareerBuilder, Dice, Job Diva, LinkedIn & Indeed.com.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 4 years of experience in the IT industry.
• Proven work experience in US IT Recruitment.

LOCATION: Remote (Pan India) & In-Office-Jaipur, India

SHIFT TIMINGS: 

• 5:00 pm to 2:00 am IST 
• 6:00 pm to 3:00 am IST (during daylight saving)

Thanks and Regards

Nikita

Sr.HR Executive

Job Description:

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

Your primary focus will be the development of iOS applications and their integration with back-end services.

You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities:

Design and build applications for the iOS platform

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Skills:

Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch

Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with offline storage, threading, and performance tuning

Familiarity with RESTful APIs to connect iOS applications to back-end services

Knowledge of other web technologies and UI/UX standards

Understanding of Apple's design principles and interface guidelines

Knowledge of low-level C-based libraries is preferred

Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

Familiarity with cloud message APIs and push notifications

A knack for benchmarking and optimization

Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

Familiarity with continuous integration

Make sure to mention any frameworks, libraries, or any other technology relevant to your project