11+ BRS Jobs in Bangalore (Bengaluru) | BRS Job openings in Bangalore (Bengaluru)

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

We are looking for a B2B Partnership Sales Manager to build and scale corporate partnerships for wellness organizations.This role will focus on solution selling to B2B clients such as startups, enterprises, and institutions—positioning the wellness offerings as high-impact programs for employees and leadership teams.

This role is ideal for someone who has already worked in B2B sales within the services domain, understands relationship-led enterprise selling, and can build long-term partnerships (not transactional selling).

Key Responsibilities

• Own the end-to-end B2B sales lifecycle: prospecting, discovery, pitch, proposal, negotiation, and closures.
• Build partnerships with corporates to offer wellness memberships / therapy programs / curated wellness solutions to their employees and leadership teams.
• Identify and develop key stakeholder relationships across HR, Admin, People Ops, CHRO offices, and Founders/Leadership.
• Understand client needs through consultative discovery and propose customized corporate wellness solutions.
• Collaborate with internal teams to design corporate packages, pricing structures, and engagement models.
• Maintain partnership pipeline and revenue forecasting through structured CRM updates and reporting.
• Create and manage channels for renewals, upsells, and long-term contract expansion.
• Represent the organization at corporate networking forums, events, and strategic collaboration meets.

What You Bring

• 2–4 years of experience in B2B sales / partnership selling (services domain preferred).
• Proven ability to manage mid-to-large ticket B2B deals with longer sales cycles.
• Strong executive communication skills and confidence in presenting to senior stakeholders.
• Ability to negotiate contracts and close partnerships with ownership mindset.
• High accountability, strong pipeline discipline, and goal orientation.

Job description:

Job Summary

We are looking for an experienced Network Security Engineer with strong expertise in

firewall management, VPNs, and enterprise networking. The ideal candidate should have

hands-on experience with Palo Alto and Sophos firewalls, along with solid knowledge of

HPE Aruba switching and routing, to ensure secure and reliable network infrastructure.

Key Responsibilities

• Design, implement, and manage network security infrastructure
• Configure and maintain Palo Alto and Sophos firewalls
• Set up and manage VPNs (IPSec, SSL VPN, site-to-site, remote access)
• Monitor and respond to security incidents, threats, and vulnerabilities
• Implement and maintain network access control and segmentation
• Configure and troubleshoot HPE Aruba switches and routing protocols
• Manage VLANs, ACLs, NAT, and firewall policies
• Perform network performance monitoring and optimization
• Conduct periodic security audits, patching, and compliance checks
• Collaborate with Internal teams for secure infrastructure design
• Maintain documentation for configurations and security policies

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, or B.Tech (or equivalent)
• 4–6 years of experience in network security and administration
• Hands-on experience with Palo Alto and Sophos firewalls
• Strong understanding of VPN technologies (IPSec, SSL, site-to-site)
• Experience with HPE Aruba switching and routing
• Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing

protocols like OSPF/BGP)

• Experience with NAT, ACLs, IDS/IPS, and security policies
• Familiarity with network monitoring and security tools
• Strong troubleshooting and analytical skills

Preferred Qualifications

• Certifications such as:

o Palo Alto (PCNSA/PCNSE)

o Sophos Certified Engineer

o CCNA / CCNP / Aruba certifications

• Experience in data center or enterprise network environments
• Exposure to cloud networking (AWS/Azure security groups, VPNs)

Soft Skills

• Strong communication and documentation skills
• Ability to work independently and in cross-functional teams
• Proactive approach to security and problem-solving
• Attention to detail and ownership mindset

Work Location: In person

Strong MERN / Frontend Developer Profile

Mandatory (Experience 1): Must have 2+ years of hands-on experience in software development using MERN stack (MongoDB, Express.js, React.js, Node.js)

Mandatory (Experience 2): Must have 1+ years of frontend development experience with React.js, HTML5, CSS3, JavaScript (ES6+);

Mandatory (Experience 3): Must have experience with Next.js (SSR/SSG, API routes, Server Actions)

Mandatory (Experience 4): Hands-on experience in building RESTful APIs using Node.js and Express.js

Mandatory (Experience 5): Experience writing unit test cases using Mocha, Chai, Jest (or similar), and working in Agile/Scrum environments

Preferred

Preferred (Experience) – Exposure to GCP/AWS/DevOps and cloud-native development

Preferred (Educataion) – B.E /B.Tech /BCA

Homes247.in is looking for amazing Angular Developers for our Bangalore branch.

Candidates should develop application codes in the AngularJS/Angular, Rest Web Services, and Java technologies for the Application Development Centre. Should be a team player and work towards developing the brand's image.

Come and Be a Part of India's Favourite Property Portal and scale up your career to the next level.

Skills and Qualifications Required

• Graduate - BE/B.Tech(CSE,IT)

• Proficiency in JavaScript and HTML5

• 6 Months - 1-year Experience with  Angular 6+

• Professional and  Precise communication skills

• Extensive knowledge of HTML, CSS, and JS methods for providing per formant visual effects and keeping the frame rate above 30 fps at all times

• Validating user actions on the client-side and providing responsive feedback

• Knowledge about PHP & MYSQL

• Good knowledge of Responsive developments.

• Experience with Restful API Services.

Responsibilities

• Delivering a complete front end application

• Ensuring high performance on mobile and desktop. Writing tested, idiomatic, and documented JavaScript, HTML, and CSS

• Coordinating your workflow with the graphic designer

• Strong skills in HTML5, CSS3, Javascript, Jquery, Bootstrap (Material Design Knowledge is a plus)

Responsibilities:

• Providing primary backup for networks should they fail.
• Ensuring the effective administration of a new business network.
• Performing troubleshooting on all programs when required.
• Preparing post-mortem reports and performing trend analysis when there are system failures.
• Developing proposals and helping to finalize opportunities that reduce expenses.

Requirements:

• CCNA certified.
• Around 1 year of experience in Network Operations.
• Excellent communication skills.
• Candidate with networking certification is preferrable.

• Excellent Written/Oral communication skills in English
• Minimum 6 years of development experience is required including but not limited to:
• Azure Logic Apps
• Azure Service Bus
• Azure Web/API Apps
• Azure Functions
• Azure SQL Database / Cosmos DB
• Minimum 6 years of experience in enterprise software development using .NET stack, including REST APIs, Web Applications and distributed systems
• Working knowledge of security best practices (e.g. OWASP)
• Experience in NoSQL data stores development is an asset

Nontechnical

• Excellent Written/Oral communication skills in English
• Quick learner
• Passionate for technical excellence
• Self-motivated worker, that can complete tasks under minimal supervision
• Ability to work under pressure
• Team Player
• Comfortable performing component demonstration in front of key business holders, PMs, and clients

Requirements:

• Design, develop and implement technical solutions in Microsoft Azure environments using .NET and other programming languages
• Work with business analysts and end-users to define system requirements
• Work with the functional testers to ensure accuracy and solution integrity
• Frequently communicate with users, and team members during program development to review progress and ensure that requirements have been met.
• Evaluate the best approach to solve problems
• Present solutions and recommendations to stakeholders.
• Provide technical training and mentoring to other teams and team members

About Company:

ACKO General Insurance: Acko is India’s first online-only insurance company focused on independent general insurance with its entire operations offered through the digital platform. Being India’s first online-only insurtech player Acko plans to launch low-cost, small-ticket insurance products based on data analytics. Acko plans to create products and deliver opportunities in areas where there are gaps such as personalized insurance products based on user consumption behaviors. Distribution will be key for Acko as it competes with the large insurers which have massive reach. Acko will bring out multiple product lines, offer bespoke pricing and products catering to specific segments and create products for the internet economy. Low cost products for the rural sector will also be key over a period of time, delivered via technology. Website: https://www.acko.com/">https://www.acko.com/  

We are a Series C funded company and backed by a marquee set of investors like Mr. Binny Bansal, Amazon, Accel, SAIF, Catamaran etc. Our total funding till date is $143 Million. 

ounding Team:   

Varun Dua, Founder and CEO
Amit Upadhay, CTO (Ex- BrowserStack, CoverFox, Alumni IIT Bombay)
Deepak Angrula, VP Engineering (Ex-CoverFox, Alumni IIT Bombay)
Vaibhav Shah, VP Engineering (Ex-Tesco, Ola , Alumni IIT Bombay)

Job Description:

Here’s what you'll do:

•  Lead and mentor a team of 6-10 talented engineers.
•  Develop, test, and deploy features across the entire stack alongside your teammates.
•  Responsible for hiring, mentoring and development of our team of engineers to grow a

high-performance engineering organization.

•  Collaborate with product & technology teams to deliver major initiatives that drive our

customer growth.

•  Guide engineering technical strategy and roadmaps.
•  Commitment to high code quality and delivery requirements.

Here's what we're looking for :

•  Minimally 8 years of work experience on large-scale and high-traffic projects, preferably in consumer-focused product startups.
•  Minimally 2 years of hands-on technical leadership or people management.
•  Hands on experience working with Web Back-end.
•  Strong hands on coding, design, and architectural skills.
•  Comfortable with ambiguity and rapid change: excited about pushing out lots of code

quickly and constantly iterating.

•  Experience with hiring and building self-sustaining teams.
•  Thorough and methodical: you enjoy working with data and using it to make informed business decisions.
•  Empathetic and user-focused: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them.
•  Empathetic and employee-focused: you care deeply about the people in your team,helping them to achieve their professional goals, and enabling them to do the best work of their lives.

Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.

Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.

JOB ROLE: EMBEDDED SYSTEMS ENGINEER

ROLES AND RESPONSIBILITIES:

• Work with multi-disciplinary engineering team and customer to identify and recommend hardware needs and requirements for project/product.
• Modify or assist in the development of software architecture and design for new products, prototype, or re-design, including sourcing build environments and writing technical support and control documentation.   
• Read Block Diagrams and detail circuit schematics and layout of proposed or existing hardware and assess the software and driver requirements.
• Participates in cross-divisional Edge IoT projects and/or proposals.
• Develop, oversee, and document automated tests for electrical hardware design and products as well as final operating drivers and systems.
• Evaluate and investigate product failures, and recommend repair or design modifications based on specifications, cost, resources, and risks.

REQUIREMENTS:

• Ability to creatively approach challenges and cleverly solve difficult problems.
• Ability to independently identify daily design and customer support tasks, self-start and motivate.
• Ability to manage several projects and prioritize appropriately, with minimal supervision.
• Ability to work in a collaborative team environment as well as independently.
• Ability to learn and work in virtual environments (CAD & Hardware build packages) in-which candidate’s skills are low but persevere and overcome skill gaps autonomously.
• Some experience programming with embedded systems designs and multithreaded real-time operating systems is required.
• Solid programming experience. Preferably in C or C++, .NET, and Java programming languages.

EXPERIENCE:

We as a team are looking for freshers or young professionals with (0-4 years of experience) passion and eagerness to create scalable and optimized software systems and execute complete embedded software development lifecycle.