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Sr. ERP / Implementation Team Lead (immediate Joiner)
Location: Gurgaon (Work from Office)
Experience: 5–6 Years
️ Key Responsibilities:
Lead end-to-end implementation of Farvision ERP or similar construction-specific ERP systems.
Manage client interactions, requirement gathering, configuration, UAT, training, and go-live support.
Ensure smooth deployment of modules like project management, procurement, inventory, billing, and finance.
Coordinate between internal teams and client stakeholders for successful delivery.
Mentor junior team members and guide them through the implementation process.
Requirements:
5–6+ years of hands-on experience in ERP implementation, especially with Farvision ERP or similar platforms used in construction and real estate sectors.
In-depth knowledge of construction workflows such as estimation, BOQ, site management, billing, and project tracking.
Strong communication, problem-solving, and leadership skills.
Must be available for work from office in Gurgaon.
Foreign Accounting experience compulsory (Night Shift)
Required Skills:
- Having experience on daily operations of the accounting in QuickBooks.
- Timesheets, Invoicing, Billing
- Month & Year-End Process.
- Accounts Payable/ receivable.
- Receipt & Payments.
- General Ledger
- Account Reconciliations
- Provide required accounting data and produce financial reports and statements
- Establish appropriate practices for collecting client financial information, analyzing, verifying, and reporting.
- Excellent written and verbal communication skill is a must.
- Candidate should be comfortable in US shifts.
- Preference will be given to first world educated candidates.
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed (6:30 PM to 3:30 AM) with Saturday and Sunday Off.
- Best in class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them excellent career path.
- An outstanding opportunity to work with On-shore US clients.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
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