11+ Articulate Jobs in Delhi, NCR and Gurgaon | Articulate Job openings in Delhi, NCR and Gurgaon

Mai Labs (Erstwhile P2e Labs) is a startup with the ambitious goal of creating the next Internet. We are dedicated to empowering the next billion users and democratizing the creation and unlocking of value on the Internet. With human interactions at the core, our technology acts as an enabler to unlock new opportunities for all Internet users, not the privileged few.

Our portfolio includes a range of innovative products, including an open world - immersive platform to help creators craft immersive environments and assets, and a work in progress immersive realm. We are inching towards our vision of creating a complete photorealistic virtual world with complete design freedom and autonomy to artists, designers & developers.

Who We Are:

We are building a trust based, people centric Company with focus on Users. Our team is proud to be building towards ‘Made-in-India’, building inclusive & compliant products for everyone in the community. We believe that People are core of our business, they build, they collaborate, they innovate, and they surprise themselves by becoming best version of themselves.

Beyond the ask of role requirements, we hire for willingness to challenge status quo, with proclivity towards collaboration.

Role: UX/ UI Designers (Experienced)

Location: Noida (5 Days - Work from Office)

What will you get to do?             

You will collaborate with our Design team, Product Managers, and Engineers to understand & craft research-based user preferences & needs. You will guide projects with designing thinking principles, conduct usability testing, take feedback and co-create pilot designs. Your stakeholders will look forward to your wireframes, design prototypes with information flow architecture. Visually appealing UI designs to ensure seamless, interactive and intuitive navigation for our consumers will be your priority.

You will stay up-to-date with new industry trends, protocols for best design practices, and will get our support to satiate your curiosity for emerging technologies.

Profile Expectations:

- A bachelor’s degree in design, or related fields. We are degree agnostic & focus on skills.

- Proven experience of 4-10 years as a UX/UI Designer. We will love to have detailed conversation on your portfolio showcasing innovative and visually striking designs.

- Proficiency in design tools like Adobe Creative Suite, Sketch, Figma, or etc.

- Great to have a solid understanding of user-centered design principles, information architecture, and interaction design on multiple platforms (Web, Mobile etc.).

- Communicate, collaborate, and articulate design ideas.

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

Greetings!

Hiring the below position for one of our premium client.

Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory

• 4.5 - 9 of experience in Pega Development with Pega relevant certification.
• Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
• Basic data storage and database query knowledge through Pega.
• Good knowledge around integration and exposure to REST and SOAP APIs.
• Good to have knowledge and experience on at least one Pega Industry framework.
• Should be able to track and manage own tasks.
• Should have very good verbal and written communication

About us:-

Zupee is India's hottest Real Money Gaming Platform

With in 1 yr of start, we just had an initial team of around 30 people, these 30 were successful to bring 10 Million+ users and an overall consumer spend of 1.5 Billion USD on the platform, the journey which needed years to be covered was covered with in 1yr. As we speak today, Zupee has been profitable for almost an year now and has ended the year 2020 with a team size of 70+ and over all growth rate was mapped around 20X.

Our user base has significantly gone up and we have invested highly in technology and have got best in class tech stack, it's time to add the backend developers who can help us scale up the platform so that we can drive profitable growth and become the market leader in our space.

Backend Developer :- (3 - 12 yrs)

What You'll Need?

• Knowledge of languages (JavaScript, Python) and frameworks/systems (nodejs)
• Strong analytical skills and aptitude
• Understanding of data architecture, software design and best coding practices
• Understanding of TCP/IP networking concepts and technologies
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Working knowledge of Linux

About LikeMinds: Platform for creators to build communities and monetize them: Social Networks have become more media platforms than “social” platforms. They are not designed to make real human connections. Demand for more intimate online places is higher than ever. Communities are in huge demand! Also, these “Ad-driven” platforms only reward top creators. Most creators are left out - no matter how engaged their audience is. They have to constantly beat algorithms to reach out to their own audience. Over 50 million people around the world consider themselves creators. 97% of them aren’t getting paid. As a result creators are flocking to platforms like Slack, Discord, WhatsApp & Telegram - none of which were built either for community engagement or creator monetization. Community creators have to go through the pain of managing multiple third party tools to engage and monetize their community. LikeMinds helps creators to convert their audience into a branded private community. They can monetize it by selling digital products like memberships, group chats, events, consultations and courses. As a platform purpose-built for community entrepreneurs, LikeMinds has inbuilt tools for member acquisition, onboarding, retention, moderation, monetization, and referrals. Our platform enables creators to drive high engagement and belonging via chat rooms, events, polls, member directory, and rewards. These features are in addition to powerful business tools like community website, subscription management, event reminders, analytics dashboard, cohort creation, in-app banners, data export, and much more. Custom integrations are also available for creators with existing assets.In the last few months, we have helped 100+ creators monetize their communities. These include entertainers, fitness & wellness trainers, professional domain experts, language instructors, life coaches, financial experts, micro-entrepreneurship coaches, and exam prep coaches. We are a team of entrepreneurs, techies and community builders with credible backgrounds supported by 2 large VCs.

Job Description:

1. Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
2. 2+ years of practical experience in Native Android Development
3. 2+ years of experience using Kotlin/Java
4. Experience developing highly performant code and view layouts and the ability to diagnose performance bottlenecks
5. Designing applications with latest frameworks and architecture such as MVVM, etc.
6. An excellent understanding of best practices for concurrency and threading is a big plus
7. A disciplined approach to development, testing, documentation and code structure in a team environment
8. A constant desire to improve, learn more and take things higher
9. Having worked with the Realm database and dagger is a big plus

• Technical Experience on Physical Layer of 3GPP LTE Experience on DSP Development\
• Proficient in C
• Good understanding of Wireless Communications
• Experience on MAC-PHY interface
• Behavioral Interpersonal skills & Ability to work in team
• Good Communication Skills Good Analytical Skills
• Customer Orientation Job Title LTE Developer with DSP Physical Layer(Engineer/Senior Engineer)