Telesales Representative

Role & Responsibilities

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

Roles and Responsibilities:

Manage the team and the work-

Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.

Along with the design leads, manage various design projects and their priorities.

Help the team in resolving blockers. Ensure the output meets business goals,

deadlines and the quality bar.

Shape up product direction and drive design-led projects-

Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.

Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.

Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.

Mentor, Guide and Lead the Team-

You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.

Raise the Bar-

● You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

Drive and improve the design process-

Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.

Create frameworks and guidelines for the team to deliver better and faster.

Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.

Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.

Share engineering principles to guide

Jd

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Design, implement, and improve the analytics platform

Implement and simplify self-service data query and analysis capabilities of the BI platform

Develop and improve the current BI architecture, emphasizing data security, data quality

and timeliness, scalability, and extensibility

Deploy and use various big data technologies and run pilots to design low latency

data architectures at scale

Collaborate with business analysts, data scientists, product managers, software development engineers,

and other BI teams to develop, implement, and validate KPIs, statistical analyses, data profiling, prediction,

forecasting, clustering, and machine learning algorithms

Educational

At Ganit we are building an elite team, ergo we are seeking candidates who possess the

following backgrounds:

7+ years relevant experience

Expert level skills writing and optimizing complex SQL

Knowledge of data warehousing concepts

Experience in data mining, profiling, and analysis

Experience with complex data modelling, ETL design, and using large databases

in a business environment

Proficiency with Linux command line and systems administration

Experience with languages like Python/Java/Scala

Experience with Big Data technologies such as Hive/Spark

Proven ability to develop unconventional solutions, sees opportunities to

innovate and leads the way

Good experience of working in cloud platforms like AWS, GCP & Azure. Having worked on

projects involving creation of data lake or data warehouse

Excellent verbal and written communication.

Proven interpersonal skills and ability to convey key insights from complex analyses in

summarized business terms. Ability to effectively communicate with multiple teams

Good to have

AWS/GCP/Azure Data Engineer Certification

Generalist Intern

Employment Type: Internship (Immediate Joining Preferred)

Location: Charni Road, Mumbai

About

BizDateUp Venture Studio Private Limited We're on a mission to make entrepreneurship easier and more affordable for millions. BizDateUp Venture Studio Private Limited provides a simple and intuitive platform for setting up a business and managing compliance. About the Role BizDateUp Venture Studio Private Limited is looking for a proactive and detail-oriented Generalist Intern to join our team. This role offers a fantastic opportunity to gain hands-on experience across various aspects of business operations, including documentation management, compliance support, banking coordination, and general administrative assistance. The ideal candidate will be eager to learn, highly organized, and possess excellent communication skills.

Key Responsibilities

• Documentation and Paperwork Management: Assist in preparing and managing various documents, ensuring accuracy, completeness, and timely delivery. You'll also draft basic letters, reports, and official communications as per instructions.

• Banking and KYC Coordination: Coordinate with banks for account openings and manage other banking-related processes. You'll help collect, prepare, and submit documents for account opening and Know Your Customer (KYC) compliance.

• Compliance Support: Provide support in ensuring compliance with regulatory and internal policies, and maintain organized, up-to-date records.

• Administrative Support: Offer day-to-day administrative assistance to the team, including scheduling, filing, and correspondence. You'll also contribute to streamlining and improving internal processes related to documentation, compliance, and recordkeeping.

Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business Administration, Commerce, Law, or a related field.

• Strong attention to detail and a high level of accuracy in your work.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Ability to work independently and as part of a team.

• A proactive attitude with a willingness to learn and take on new challenges.

• Ability to manage multiple tasks and prioritize effectively.

What We Offer

• An opportunity to gain valuable hands-on experience in a fast-paced business environment.

• Mentorship and guidance from experienced professionals.

• Exposure to various aspects of business operations, including legal, finance, and administration.

• A supportive and collaborative work culture.

• Potential for future opportunities based on performance.

• Excellent verbal and written communication skills in English
• Strong customer service orientation
• Basic computer knowledge and typing skills
• Flexibility to work in shifts, including weekends and holidays
• Handle inbound/outbound customer calls regarding product/service inquiries and issues
• Ability to empathize with customers and provide appropriate solutions
• Good problem-solving skills
• Ability to work in a fast-paced and target-driven environment