11+ Articulate Jobs in Mumbai | Articulate Job openings in Mumbai

We are looking for a professional Instructional Designer to act as a bridge between the customer and the development team to translate information between them and drive intelligence into the content development process by taking a solutioning approach. The ID would not only be a part of the course design process but also be involved in storyboarding. The objective is to facilitate end learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

• Content analysis and identify target audience’s training needs
• Work closely with SMEs/Customers to understand concepts
• Apply Instructional design theories, practice and methods
• Analyse and research strategies where necessary
• Develop creative scripts for videos and engaging storyboards for e-learning modules (Courses, Videos, Simulations, Gamified courses, Scenarios, etc), ILTs
• Design interactive learning objects, develop assessments and exercises
• Provide visual guidance and suitable references to developers where necessary
• Ensure that the outputs are developed in accordance with the Storyboards
• Project documentation and vendor coordination
• Brief travel to customer locations as necessary

• Proven working experience in instructional design and storyboarding
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Advanced User of Microsoft Office – Word, PowerPoint, Excel – for storyboarding
• Understanding on the working of HTML5, Articulate, Flash, Adobe Suite and any LMS
• Very good communication skills

Role & Responsibilities

• UX/UI Matchmaker: Lead end-to-end design for apps/web – from profile swipes to wedding planning flows. Turn "single" users into "success stories" with intuitive, delightful interfaces!
• Design System Guru: Build, own & evolve our Shaadi Design System (Figma-based) – components, tokens, guidelines that scale across products. No more design debt drama!
• B2C Superpowers: Deep-dive user research, A/B tests, & analytics in high-traffic consumer apps. Personalize journeys for 35M+ users – think AI matches, chat boosts & premium perks!
• Cross-Func Collab: Partner with PMs, Engg, & Data teams to ship fast. Mentor juniors, run critiques, & evangelize design thinking. Be the "design doctor" for sticky features!

Ideal Candidate

• Strong Product Designer, with focus on B2C Products
• Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies
• Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)
• Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)
• Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies
• Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)
• Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies
• Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study
• Mandatory (Note 2): This will be a complete IC role
• Mandatory (Note 3): CTC is inclusive of 5%variable
• Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

We are seeking a Banking & Payment Executive to manage daily banking operations and ensure timely and accurate payments.

Key Responsibilities:

• Handling bank transactions and daily banking activities

• Processing vendor and statutory payments

• Managing online banking operations

• Cheque preparation, issuance, and tracking

• Performing bank reconciliation on a regular basis

Skills & Requirements:

• Sound knowledge of banking and payment processes

• Experience in vendor and statutory payments

• Familiarity with online banking platforms

• Strong attention to detail and accuracy

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Role Description

This is a full-time client facing on-site role for a Data Scientist at UpSolve Solutions in Mumbai. The Data Scientist will be responsible for performing various day-to-day tasks, including data science, statistics, data analytics, data visualization, and data analysis. The role involves utilizing these skills to provide actionable insights to drive business decisions and solve complex problems.

Qualifications

• Data Science, Statistics, and Data Analytics skills
• Data Visualization and Data Analysis skills
• Strong problem-solving and critical thinking abilities
• Ability to work with large datasets and perform data preprocessing
• Proficiency in programming languages such as Python or R
• Experience with machine learning algorithms and predictive modeling
• Excellent communication and presentation skills
• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Statistics, Data Science)
• Experience in the field of video and text analytics is a plus

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 400+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a front-end engineer who can help us build the next generation of enterprise-grade conversational AI platform.

What will you do every day?

As a front-end tech lead you will be responsible for building the Haptik platform which is used by people across the globe. You will be working closely with the product, design and platform team on a day to day basis and be responsible for the look and feel of the product. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

- Have a keen eye for detail and passionate about UI and UX

- Has worked with a team of FE engineers to set tech processes and standards.

- Has experience in mentoring junior engineers.

- Have a solid understanding of front-end technologies especially React

- Build, maintain and gate-keep the platform tools

- Work closely with the PM and designers to deliver high-quality features

- Work closely with the backend engineers to understand the Interkat Platform and build for scale

- High-level estimating and scoping/breaking down of tasks

- Document features to make them easily understandable to clients

- Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process

- Use and promote standard good coding practices

- Fully participate in a scrum-based, agile development team

- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices

- Work experience around optimizing build artifacts and performance monitoring

- Following security standards when using cookies/others to store user information etc.

Requirements :

- 5+ years of experience working on React.js

- Prior experience of leading/mentoring a team is a plus

- Knowledge of flux and redux

- Must have extensive experience working on Javascript, HTML, CSS, animations and UI/UX principles.

- Knowledge of backend technologies is a plus

- Good attention to detail, pixel perfect designs

- Bachelor's Degree in computer science or equivalent

- Good Communication skills

- Hustler with the passion for writing good code

- Team player

- Must have experience in working in an agile environment, exposure to tools like Jira would be an added benefit.

Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume.

Exp-10 Years

Location Mumbai

Ready to work from Office

Permanent role

Role

Business Analytics/Data Analytics Lead

• Enable Business Transformation with Data Analytics by working with our big clients in major sectors such as Oil & Gas, Manufacturing, Retail, BFSI
• Partner business teams to understand the business area, work with the team to evolve and define the business problems, use-cases, translate the same into an analytical problem, design solution approach, define ROI, help execute to deliver relevant insights that lead to actions and business value.
• Connect business requirements with Technology solutions and be able to determine feasibility, technical gaps, size etc.
• Be able to define a project plan for the identified solutions, help hire and train technical resources, be the glue between Business team and the technical/implementation team
• Be proficient at solving ad hoc business problems, innovating on potential future solutions, and working with technology partners to build solutions and/or creative approaches to solve ‘one of a kind’ problems.
• Embed tested solutions to make them business as usual and help quantify value benefits from analytics.
• Be creative and a committed problem-solver using Data and Advanced analytics skill alongside leadership and direct engagement of business leaders.
• Be a trusted advisor to the client CxOs/leadership team in evangelising the use of Data & Data Science in business decisions. Help accelerate the organisation journey to become data driven.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Work with development and testing teams to deliver solutions and support UAT
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.

Qualifications

• 10+ years experience in technology/project management/product management/solution delivery
• 4+ years of relevant work experience in roles partnering in Data Analytics related use-cases and solutions resulting in significant cost, productivity and/or quality gains for the business
• Bachelors degree in a relevant technical field (Computer Science, IT, Statistics, Business Analytics or similar). MBA preferred

·       Experience of specifying and writing business requirements and suggesting appropriate solutions in the field of Data Analytics/AI

• Prior industry experience in defining/creating Data Analytics solutions  in one or more of Oil & Gas, BFSI, Manufacturing, Retail sectors.
• Strong preference for experience in setting up & managing analytics / data products / platforms & leading change management.
• Be able to articulate and have a keen eye on the value that Data Analytics, AI, Machine Learning, Data Lake/Catalogue can bring to organizations
• Ability to communicate complex quantitative insights in a precise, and actionable manner
• Strong communication skills and ability to work with peers & senior stakeholders demonstrating strong vertical and lateral influence.
• Working knowledge of Analytics tools such as PowerBI, Tableau, AI modelling such as Regression, Classification, and Time Series Problems.
• Experience building insights from analytics & telling data stories
• Passion for empirical research and for answering hard questions with data

• Experienced in defining & realizing end-to-end Technical Architecture for large scale enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same.
• Strong experience in OOAD and in applying Design patterns
• At least 5 years’ hands-on experience in Java/ JEE technologies like Struts/JSF, Spring, EJB, JMS Experience only on front-end technologies like Struts, JSP, Servlets, HTML will not be sufficient.
• Experience in performance testing and optimization of JEE systems on any of the following application servers - WebLogic, WebSphere and JBoss. Deep expertise in any one of the application server is a
• Strong experience in at least one RDBMS (Oracle, MS-SQL, MySQL).
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture, Workload modeling
• Excellent understanding of software development methodologies and
• Experience in either of these areas is a definite add-on - Infrastructure sizing, Capacity planning, Performance modeling, Cloud
• Working experience on Linux/Unix based OS system is a
• Working experience on any one of these open source technologies (LAMP stack, Node.js framework, ELK, Cassandra, MongoDB, Couch base NO-SQL databases).

Senior Software Developer will be responsible for the design, development, and implementation of software applications using primarily Microsoft technologies, such as .NET. The candidate will work as part of a software development team.

Technical Skill:

1. Excellent knowledge of Vb.Net, C#, .Net 3.0/4.0/4.5, ASP.Net, ADO.Net

2. Experience in developing web applications and web services in Microsoft Visual Studio

3. Good proficiency in CSS, HTML, AJAX, XML and Java Script

4. Experience in developing T-SQL queries, Stored Procedures, Triggers using SQL Server 2008/2012

Requirement:

Extensive experience in all stages of SDLC with strong coding, debugging and analytical skills.

Good communication and interpersonal skills.

Sound analytical and grasping skills to understand business/functional requirements.

Ability to work independently on assigned tasks and with peers and stakeholders.

Experience: Minimum 3+ years of relevant experience in Dot Net.