11+ Articulate Jobs in Chennai | Articulate Job openings in Chennai

We are looking for a professional Instructional Designer to act as a bridge between the customer and the development team to translate information between them and drive intelligence into the content development process by taking a solutioning approach. The ID would not only be a part of the course design process but also be involved in storyboarding. The objective is to facilitate end learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

• Content analysis and identify target audience’s training needs
• Work closely with SMEs/Customers to understand concepts
• Apply Instructional design theories, practice and methods
• Analyse and research strategies where necessary
• Develop creative scripts for videos and engaging storyboards for e-learning modules (Courses, Videos, Simulations, Gamified courses, Scenarios, etc), ILTs
• Design interactive learning objects, develop assessments and exercises
• Provide visual guidance and suitable references to developers where necessary
• Ensure that the outputs are developed in accordance with the Storyboards
• Project documentation and vendor coordination
• Brief travel to customer locations as necessary

• Proven working experience in instructional design and storyboarding
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Advanced User of Microsoft Office – Word, PowerPoint, Excel – for storyboarding
• Understanding on the working of HTML5, Articulate, Flash, Adobe Suite and any LMS
• Very good communication skills

Role Overview

We are hiring an L1 IT Support Engineer to provide first-level support for end-user issues related to Windows systems, Office 365, and general IT operations. The role involves troubleshooting, ticket handling, and ensuring timely resolution or escalation of issues.

Key Responsibilities

• Provide L1 support via calls, emails, and ticketing tools
• Troubleshoot Windows OS and Office 365 issues (Outlook, Teams, OneDrive)
• Handle password resets, account access, and user management (Active Directory)
• Install/configure laptops, desktops, printers, and software
• Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
• Log and track issues in ServiceNow/Jira and meet SLA timelines
• Escalate complex issues to L2 teams
• Support user onboarding/offboarding and system setup
• Maintain basic documentation and SOPs

Required Skills & Qualifications

• 1–3 years of experience in IT Support / Helpdesk / Desktop Support
• Good knowledge of Windows OS (10/11) and Microsoft Office 365
• Basic knowledge of Active Directory, networking, and security concepts
• Exposure to Linux/Unix environments (basic level)
• Familiarity with ticketing tools (ServiceNow, Jira, etc.)
• Basic understanding of programming/scripting (Java, Python, etc.) is a plus
• Experience in fast-paced or SaaS environments is an advantage
• Strong communication skills (English) and problem-solving ability

A very challenging role with opportunities to work on new technologies and application. Only those who challenge themselves and ever willing to learn

Key Responsibilities:

• Must be proficient in Angular V18 and have working knowledge of React.js.
• Candidate should have good exposure in developing modern web applications.
• Strong proficiency in JavaScript / TypeScript, HTML5, CSS3, and Angular Material.
• Good knowledge of integrating external REST APIs for application integration.
• Good understanding of AJAX, JavaScript DOM manipulation, and Responsive Design.
• Proven debugging and troubleshooting skills.
• Designing and developing user interfaces using Angular and React best practices.
• Experience with Git version control.
• Extensive experience with Angular framework, its best practices, and commonly used modules.
• Ability to maintain clean, scalable, and consistent project dependencies.
• Build reusable, testable, and efficient code.
• Work on bug fixes and improve application performance.
• Optimize applications for maximum speed and scalability.
• Exposure to rapid AI development and prototyping tools such as Replit, Lovable, or similar AI-assisted development platforms.

Key Skills

• Angular
• React.js
• JavaScript / TypeScript
• HTML5
• CSS3
• Angular Material
• REST API Integration
• Git
• AI Prototyping Tools (Replit, Lovable, etc.)

·         Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·         Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·         Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·         Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·         Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·         Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·         Develop and maintain documentation for integration processes, interfaces and configurations.

·         Perform Code reviews .

·         Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

Skills and Abilities:

·         Proven experience in designing, developing, and implementing integration solutions using OIC

·         Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·         Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·         Strong Knowledge in OIC API Integration.

·         strong understanding on SOAP based services and Rest bases services.

·         Strong development skills in JAVA

·         Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·         Strong Knowledge in OIC GEN2 and GEN3

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

1-5 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ) Master of Social work

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

Read less

Experience: 3 – 5 Years

React Native framwork app developement for IOS and android.
Build app and UI components from prototypes and wireframes
Working with Redux architecture.
Expo tool for development and app release ( Advantage)
APK and IPA generation using expo tool.

This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.

The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.

the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.

The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.

The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.

The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings.

What you can expect as a Frontend Engineer at HappyFox:

• You will implement product features by writing clean, robust, reusable code with tests.
• You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
• You'll help improve the overall experience of our product by improving the quality of the front-end features.
• You’ll help identify areas of improvement in the codebase and initiate projects to make HappyFox better.
• You’ll contribute to and follow our workflow process, alongside the rest of the Engineering team.

You should apply if:

• You have at least 3 years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have a sound knowledge of HTML, CSS, and JavaScript.
• You have experience building single-page web apps and a good understanding of best practices in front-end development.
• You have experience in reviewing other team members' code and providing actionable comments.
• You have experience in following industry-standard coding practices.
• You have experience optimizing code and looking for ways to resolve performance issues.
• You are passionate about solving complex technical problems and troubleshooting issues.

• Research and write industry-related content
• Create new content to assist marketing campaigns
• Promote content through multiple channels
• Update website content as needed
• Optimise content using SEO best practices

• Expertise in using content management software, social media platforms and SEO techniques
• Must have written and published blog articles and social media content
• Knowledge about personal finance and investment opportunities is a plus

• Experience working on Linux based infrastructure
• Strong hands-on knowledge of setting up production, staging, and dev environments on AWS/GCP/Azure
• Strong hands-on knowledge of technologies like Terraform, Docker, Kubernetes
• Strong understanding of continuous testing environments such as Travis-CI, CircleCI, Jenkins, etc.
• Configuration and managing databases such as MySQL, Mongo
• Excellent troubleshooting
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles